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EVBox Iqon Installation And Commissioning Manual

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Iqon
Installation and commissioning
manual Part A

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Summary of Contents for EVBox Iqon

  • Page 1 EVBox Iqon Installation and commissioning manual Part A...
  • Page 3 EVBox Iqon Installation and commissioning manual Part A...

  • Page 5: Table Of Contents

    1.4. Certification and compliance 1.5. Product classification 2. Safety 2.1. Safety Precautions 2.2. Moving and storage precautions 3. Product features 3.1. Description 3.2. EVBox Iqon models 3.3. Specifications 3.4. Dimensions 3.5. Delivered components 3.6. Optional components 4. Installation instructions 4.1. Prepare for installation 4.1.1.
  • Page 6 4.4.4. Close covers 4.5. Commissioning 4.5.1. Configuration details 4.5.2. Register EVBox Iqon with CMP 4.5.3. Download EVBox Connect app 4.5.4. Commission EVBox Iqon 4.5.5. Commissioning report 5. Operation instructions 5.1. LED indicator ring 5.2. Troubleshooting 5.2.1. Error codes 5.2.2. Troubleshooting guide 6.

  • Page 7: Introduction

    1. Introduction 1. Introduction Thank you for choosing EVBox Iqon. Built to be accessible and intelligent, EVBox Iqon is the ideal charging station for every commercial location. This Installation and Commissioning Manual tells you how to install EVBox Iqon and make it ready for use.
  • Page 8 1. Introduction Symbol Explanation DANGER: Risk of electric shock Indicates an imminently hazardous situation with a high risk level which, if the danger is not avoided, will cause death or serious injury. DANGER: Risk of explosion Indicates an imminently hazardous situation with a high risk level which, if the danger is not avoided, will cause death or serious injury.

  • Page 9: Certification And Compliance

    1. Introduction 1.4. Certification and compliance The charging station has been CE-certified by the manufacturer and bears the CE logo. The relevant declaration of conformity may be obtained from the manufacturer. The charging station complies with the RoHS Directive (RL 2011/65/EU). The relevant declaration of conformity may be obtained from the manufacturer.

  • Page 10: Safety

    • Do not operate Iqon if the enclosure or an EV connector is broken, cracked, open, or shows any other indication of damage. •...
  • Page 11 Follow the instructions given in the vehicle user manual before choosing the location of Iqon. Extensive exposure of Iqon to water or handling Iqon with wet hands will result in the risk of electric shock, which will cause severe injury or death.
  • Page 12 • Refer to your vehicle user manual to check if your vehicle is compatible. Exposure of Iqon or the charging cable to heat or flammable substances can result in damage to Iqon, which will cause injury or death. •...

  • Page 13: Moving And Storage Precautions

    2.2. Moving and storage precautions Obey the following guidelines when moving and storing Iqon: • An Iqon in its packing weighs 95 kg (210 lbs). Only lift and move a packaged Iqon using suitable lifting apparatus. • An unpacked Iqon weighs 85 kg (188 lbs). Only lift and move an unpacked Iqon using a lifting sling or cable attached to the lifting eyes on Iqon, and using suitable lifting apparatus, as described in this manual.

  • Page 14: Product Features

    3. Product features 3. Product features The Iqon charging station is compatible with all Mode 3 (EU) electric vehicles and is designed for both indoor and outdoor use. The charging station is connected to a Charging Management Platform (CMP) for the registration of the number of kilowatt-hours (kWh) used per charging session.

  • Page 15: Evbox Iqon Models

    3. Product features 3.2. EVBox Iqon models Iqon is either a Hub model or a Satellite model. A Hub model can connect up to 20 connectors (1 Hub and 9 Satellites, each with two connectors) to a Charging Management Platform (CMP). The Hub uses either a pre-programmed SIM to connect to the CMP through a cellular network, or a Wi-Fi connection to a local Wi-Fi router.
  • Page 16 Authorization RFID and QR code. Dual band Wi-Fi 2.4/5 GHz, Bluetooth 4.0 for Communication standard configuration with the EVBox Connect app, GPS. Communication protocol to backend OCPP 1.5 S / 1.6 S / 1.6 J. Smart Charging using the MAX RS485.
  • Page 17 3. Product features Feature Description Locking holster Quantity 2. 20 cm (8 in) LCD IPS full color screen (768x1024) with Display capacitive touch. Sunlight readable. Status indication 2 LED rings, 1 per connector. Dimensions Dimensions on page • 85 kg (188 lbs). Weight (kg) •...

  • Page 18: Dimensions

    3. Product features 3.4. Dimensions...

  • Page 19: Delivered Components

    Note: The installer is responsible for supplying the power cables, data cables and any minor items required for the installation. Component Part number EVBox Dual Socket Test Box (to test the functioning of the charging station) 462323...

  • Page 20: Installation Instructions

    4. Installation instructions WARNING Improper installation of Iqon may result in damage, which may cause injury or death. You must read and obey the safety precautions at the beginning of this manual before you install, service or use your EVBox charging station. The installer must ensure that the charging station is installed in accordance with the relevant country-specific standards and local regulations.

  • Page 21: Choose Location

    4. Installation instructions 4.1.2. Choose location Position the charging station, where possible, in surroundings where it is not exposed to extreme heat and sunlight. Where necessary, protect the charging station with barriers to prevent damage by vehicle collision. 4.1.3. Free space around the charging station There must be a minimum free space around the charging station.

  • Page 22: Location Options

    4. Installation instructions 4.1.4. Location options The charging station can be installed in various positions. Free-standing installation Wall-supported installation...
  • Page 23 4. Installation instructions Back-to-back installation Example dual-bay location...

  • Page 24: Power Supply Requirements

    4.1.5. Power supply requirements DANGER: Connecting Iqon to the power supply other than as specified in this section can result in incompatibility of the installation as well as the risk of electric shock, and thus cause damage to Iqon, and injury or death.
  • Page 25 4. Installation instructions Option 1: One 400 V 3-phase connection with neutral For 3-phase use of a Wye-connected secondary, all three phases (L1, L2 and L3) and neutral must be connected. Each phase voltage must measure 230 V to neutral. The power supply is connected to one RCBO, and the two RCBOs are connected together using the supplied busbar.

  • Page 26: Phase Rotation

    A Hub-Satellite charging station installation can consist of up to 9 Iqon Satellite stations connected to the Iqon Hub station. In any installation there must be one Hub station, and all Satellite stations connect to that Hub station. A Hub-Satellite installation uses two separate RS485 serial data connections for the following data communication: •...
  • Page 27 • Terminate the RS485 Hub-Satellite loop at the last Satellite with the 120 Ω resistor (supplied with the Iqon small components). The 120 Ω resistor is not required when only a Hub is installed. • In a Hub-Satellite installation, if one or more LED rings constantly flash red then there is an incorrect connection in one of the satellite RS485 connections.
  • Page 28 4. Installation instructions Incorrect RS485 configurations RS485 data communication configurations in a Star-shaped or T-shaped network will not function correctly because signal reflections can occur in the network: Star-shaped network T-shaped network...

  • Page 29: Using Wi-Fi

    Some tips when configuring your Wi-Fi router and access point: • Do not set the option to hide your network because a hidden network will not broadcast to Iqon. • Make sure that your router is not limiting connections to certain MAC addresses.

  • Page 30: Unpacking

    4.2. Unpacking See the corresponding illustrations in manual B. Unpack Iqon in the following way to prevent personal injury or damage to equipment. 1. Move the charging station packaging to the installation area and place it flat on the ground.
  • Page 31 WARNING: Do not use the charging cables to lift or move the charging station. The cables can become damaged which will result in the risk of electric shock and damage to Iqon, which will cause injury and death.

  • Page 32: Prepare Mounting

    Install Iqon directly on a raised walkway or sidewalk, or on the same level as the car parking space. Use the 50 mm (1.97 in) baseplate when Iqon will be installed on the same level as the car parking space.

  • Page 33: Prepare Wall Mounting

    4.3.2. Prepare wall mounting See the corresponding illustrations in manual B. As an option, a single Iqon can also be secured to a wall using two wall brackets. The Iqon must always be secured to the ground (see Prepare ground anchors on page 29).

  • Page 34: Install The Station

    4.4.1. Install the station See the corresponding illustrations in manual B. 1. When Iqon is to be secured to a wall or back-to-back with another Iqon, remove two blanking plates as follows: Note: The two blanking plates must be removed to expose the locations for the brackets that are used for wall and back-to-back mounting.

  • Page 35: Connect Power Cables

    Secure the two stations back-to-back using the two wall brackets assemblies and eight Torx T25 screws that you retained. 8. When Iqon was secured to a wall or back-to-back with another Iqon, close the covers as follows: Install the transparent cover using four Torx T25 screws.

  • Page 36: Connect Rs485 Data Cables

    Phase rotation on page 22). Install the busbar that is supplied with Iqon to connect RCBO 1 and RCBO 2 together. Tighten the screws to secure the wires and the busbar. Connect the protective earth/ground (PE/G) wire to the PE/G terminal block.

  • Page 37: Close Covers

    4. Installation instructions 1. Route each network cable into the charging station through the chosen entry point. Note: Use SFTP Category 6 network cable for the RS485 connection. 2. Cut and strip each network cable to the required length. • Use the green/green-white twisted pair of wires for the RS485 Hub-Satellite connections.

  • Page 38: Commissioning

    Charging Point Operator (CPO) for details about the charging station activation procedure. 4.5.3. Download EVBox Connect app Use the EVBox Connect app to set up the Hub Iqon and connect it to the URL of the CMP. Download and install the EVBox Connect app on your smartphone or tablet:...

  • Page 39: Commission Evbox Iqon

    4. Select the Iqon Bluetooth ID. The LED ring shows flashing purple when pairing using Bluetooth is active. 5. Select the Iqon Bluetooth ID and follow the instructions in the app. The following details from the Iqon configuration sticker (see...

  • Page 40: Commissioning Report

    Iqon is connected to a CMP and is ready to use. 4.5.5. Commissioning report Complete the Commissioning Report that is supplied with Iqon. For a Hub-Satellite installation, complete only one report. Send a copy of the report to the CPO. The installer should keep the original...

  • Page 41: Operation Instructions

    What it means What to do • Activate the Iqon touchscreen. • Select the charging cable Iqon is ready for use. to use. • Select the payment LED ring off or green. method (for example, charge card or QR code).
  • Page 42 Check Troubleshooting on An error has occurred. page 39 for a solution. If you cannot solve the issue, LED ring red. contact your EVBox installer or supplier. • Check the error shown on the touchscreen. • Check if the charging...

  • Page 43: Troubleshooting

    EVBox app. LED ring flashing purple. Note: When the charging station is installed, the LED indicator ring can be tested using the EVBox Test Box. 5.2. Troubleshooting DANGER: Risk of electric shock Handling of electric devices, especially if broken, will result in the risk of electric shock, and thus can cause severe injury or death.

  • Page 44: Troubleshooting Guide

    Selected Iqon charging cable is not System offline / Broken / Error working. The reason for error is shown on the screen. The selected Iqon charging cable is not System not available available. 5.2.2. Troubleshooting guide Troubleshooting must only be done by a qualified electrician unless otherwise stated. Incorrect installation, repairs or modification can result in danger to the user and may void the warranty and liability.
  • Page 45 (Check by card station. immediately when the card is holder.) held against the reader. Error Use the EVBox Connect App to code E1 is shown on the touchscreen. There is no communication check that the Hub station has with the CMP.
  • Page 46 5. Operation instructions Problem Possible cause Solution Measure the ground resistance Ground resistance is too high and compare it to the for the vehicle type. resistance required by the supplier of the vehicle. • Make sure that the minimum current accepted by the car is not higher LED ring shows blue for a few than the minimum current...
  • Page 47 5. Operation instructions Problem Possible cause Solution • Push the plug further into the charging station and hold the card against the card reader again. (Check Plug lock will not release. by user.) • Switch off the main power supply, wait 20 seconds, then switch on the main power supply again.

  • Page 48: Maintenance Instructions

    Clean the exterior of Iqon when necessary, and regularly inspect the exterior for damage. The owner of Iqon is responsible for the condition of the charging station, whereby both the law regarding the safety of persons, animals, and property must be observed, as well as the installation regulations in force in the country of use.

  • Page 49: Decommissioning

    7. Decommissioning 7. Decommissioning Remove and dispose of the charging station in accordance with applicable local disposal regulations. DANGER: Risk of electric shock Before the charging station is removed, switch off all power at the power supply cabinet. Secure the power supply cabinet and put up warning signs to prevent accidental supply of power.

  • Page 50: Appendix

    The present document is drawn up by way of information only and does not constitute an offer binding upon EVBox. EVBox has compiled the contents of this document to the best of its knowledge. No express or implied warranty is given for the completeness, accuracy, reliability or fitness for particular purpose of its content and the products and services presented therein.
  • Page 51 8. Appendix sold with a limited warranty described at evbox.com/general-terms-conditions. © 2020 EVBox Manufacturing B.V. All rights reserved. Iqon, EVBox® and the EVBox logo are trademarks or registered trademarks. EVBox Manufacturing B.V. Kabelweg 47 1014 BA Amsterdam The Netherlands evbox.com/support...
  • Page 54 EVBIM_102020 © EVBox Manufacturing B.V.

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