Troubleshooting (Faq) - Bushnell PRIME L20 Instruction Manual

After the photos are copied to your hard drive, you can disconnect
the Prime L20 Trail Camera. (On Mac computers, drag the "disk"
that appeared on your desktop when the camera was connected into
your Trash to "eject" it before disconnecting.) The .jpg standard files
from the Prime L20 Trail Camera may be viewed and edited with any
photo software you choose to use. The .avi video files may be viewed
with Windows Media Player (version 7 or later) as well as other video
playback programs that may have been supplied with your computer,
or are available online.
TROUBLESHOOTING / FAQ
Camera takes continuous images of no subject
A camera has what is known as a "false trigger" if the PIR sensor thinks
that there is motion and heat in front of the camera lens when there is
no subject in the image. These "False Triggers" are the result of placing
the camera in an environment where there is motion associated with
tree branches creating motion in front of the camera or an area where
there is high heat in the foreground and any motion from wind could set
off the camera. Setting a camera up over water is also a potential cause
for this issue. To remedy this situation:
1. Try moving the camera to an area that does not have any of these
issues or try changing the sensor level on the menu settings.
2. If the camera continues to take images when there is no subject in
them, try placing the camera in an inside environment and aiming at a
location where there is no motion.
3. If the camera continues to show issues, then there is probably an
electronic component issue. If this is the case, please contact our
customer service to send the camera back for repair.
Battery life is shorter than expected
1. Battery life will vary with operating temperature and the number of
images taken over time. Typically, the Prime L20 Trail Camera will be
able to capture several thousand images before the batteries die.
Check to make sure you have used new alkaline or lithium batteries.
Bushnell recommends using Energizer® Lithium AA batteries in your
2. Prime L20 Trail Camera to obtain maximum battery life.
3. Make sure that the power switch was turned to the "On" position and
that the camera was not left in "AIM" mode while in the field.
4. Make sure that you are using a good quality name brand SD card
in your camera. Bushnell recommends SanDisk® brand SD Cards
up to 32GB. Our experience indicates that poor quality SD cards can
sometimes reduce your Prime L20 Trail Camera battery life.
16