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Contacting ETC
If you are having difficulties, your most convenient resources are the
references given in this manual. To search more widely, try the ETC website
at www.etcconnect.com. If none of these resources is sufficient, contact
ETC technical services directly at one of the offices identified below.
Emergency service is available from all ETC offices outside of normal
business hours. When calling for assistance, please have the following
information readily available:
• Product model and serial number (typically located on the product
label)
• Complete list of ETC equipment in the system
• Complete list of other installed products and components connected
to the system you are troubleshooting
Ameri cas
Electronic Theatre Controls Inc.
Technical Services Department
3031 Pleasant View Road
Middleton, WI 53562
800-775-4382 (USA, toll-free)
+1-608 831-4116
service@etcconnect.com
Asia
Electronic Theatre Controls Asia, Ltd.
Technical Services Department
Room 1801, 18/F
Tower 1, Phase 1 Enterprise Square
9 Sheung Yuet Road
Kowloon Bay, Kowloon, Hong Kong
+852 2799 1220
service@etcasia.com
Please e-mail comments about this manual to:
TechComm@etcconnect.com
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Contacting ETC
United Ki ngdom
Electronic Theatre Controls Ltd.
Technical Services Department
26-28 Victoria Industrial Estate
Victoria Road,
London W3 6UU England
+44 (0)20 8896 1000
service@etceurope.com
Germany
Electronic Theatre Controls GmbH
Technical Services Department
Ohmstrasse 3
83607 Holzkirchen, Germany
+49 (80 24) 47 00-0
techserv-hoki@etcconnect.com
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