Troubleshooting, Support, & Repair - Emist TruElectrostatic EX-7000 Operation Manual

GENERAL
PRECAUTIONS & INSPECTION &
SAFETY WARNINGS
TROUBLESHOOTING, SUPPORT, & REPAIR
The EX-7000™ is designed and manufactured to function without defects. The system will operate normally with properly maintained
batteries and without abuse to the connector or other system parts.
PLEASE SEE BELOW FOR EASY INSTRUCTIONS FOR ADDRESSING ISSUES THAT MAY ARISE
Issue
No power to the system
No mist/inadequate mist
If your system fails to function, excluding obvious user damage, please contact EMist or your
If an issue occurs that is not addressed in the troubleshooting methods, please contact a technical support
©2020 EMist
INITIAL ASSEMBLY &
OPERATION
SET UP INSTRUCTIONS
INDICATIONS & REMEDIES
WHILE USING THE EX-7000™
Reason
Battery not charged
Battery not installed correctly
Battery connection not working
Red LED not illuminating when
trigger switch is engaged
Tank is empty
Battery not charged
Tank is not installed correctly
in the power pack
Leaking at the nozzle
Nozzle clogged
Pump not engaged
SUPPORT OR REPAIR
authorized EMist distributor.
representative at: 888.534.7001 or visit Emist.com.
® is a registered trademark of SanoTech 360, LLC. All rights reserved.
EMist-00097-20 EX-7000 Ops Manual - 102620
SPRAY
APPLICATION
Troubleshooting
Fully charge the battery (3 bars = full)
Install battery with connector side
of battery entering the power pack;
keep battery release button facing
upwards as it slides into the port
Verify battery connector issue by
using the opposing battery port with
charged battery
Verify a fully charged battery,
installation of battery is correct, no
obstruction when inserting the battery
Fill tank with appropriate liquid
Fully charge the battery (3 bars = full)
Verify the tank is locked into place
as instructed for insertion
Verify the nozzle tip is hand tightened
in place
Remove nozzle tip from sprayer, rinse
with water. Reinstall, hand tightened
Verify all the above troubleshooting
steps for results
MAINTENANCE TROUBLESHOOTING, TROUBLESHOOTING,
& CLEANING SUPPORT SUPPORT
& REPAIR & REPAIR
Result
Return to normal use
Return to normal use
Return to normal use
Return to normal use
Return to normal use
Return to normal use
Return to normal use
Return to normal use
Return to normal use
Contact tech support
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