Performing A Hard Reset - Tokenworks CardVisor ID Hardware User Manual

Performing a Hard Reset

Warning: A HARD RESET WILL ERASE ALL TRANSACTION DATA
Do n't pe rfo rm a hard re se t unle ss the so ft re se t has no t wo rke d and yo u've bac ke d
up yo ur data, o r yo u're willing to lo se the transac tio n data.
To pe rfo rm a hard re se t:
1 . Ho ld do wn the po we r (o n/ o ff) butto n o n yo ur de vic e . The po we r butto n o n
Viso r o rganize rs is o n the fro nt.
2 . While ho lding do wn the po we r butto n, turn o ve r yo ur de vic e so that yo u c an
se e the bac k o f it. Using the re se t to o l, an unfo lde d pape r c lip o r a similar
small blunt-tippe d o bje c t, ge ntly pre ss the re se t ho le o n the bac k. Se e
Whe re 's the re se t ho le in the Hardware Re fe re nc e Guide .
3 . Whe n the de vic e 's sc re e n displays the Palm Co mputing Platfo rm lo go , re le ase
the po we r butto n.
4 . A me ssage will appe ar warning that yo u are abo ut to e rase all the data sto re d
o n yo ur handhe ld. In re spo nse , do o ne o f the fo llo wing:
Pre ss the up sc ro ll butto n o n the fro nt pane l o f yo ur handhe ld to
o
c o mple te the hard re se t, e rasing e ve rything o n yo ur de vic e
o r
Pre ss any o the r butto n to be gin a so ft re se t, le aving yo ur data intac t.
o
5 . Yo ur de vic e will the n take yo u thro ugh a se rie s o f sc re e ns to c alibrate the
digitize r and ve rify the time and date .
No te : A hard re se t do e s no t de le te the c urre nt date and time . It do e s re sto re o the r
se ttings to the fac to ry de fault. .
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