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Resetting Cisco Meraki Devices to Factory Defaults
Cisco Meraki devices can be reset to factory defaults using the reset button on the device. This requires a paper clip or object with a long thin tip. Insert the tip of
the paper clip into the reset button, press, and hold for 10-15 seconds, or until the power light goes out, which ever occurs first. This will reset the device to
factory defaults and reboot. If a static IP address was configured for the device, it will need to be configured again using the local status page.
Resetting a Meraki appliance to factory defaults will clear the local configuration stored on that appliance. This will clear any statically assigned IP
address information, Ethernet configuration, DHCP lease pool, and web proxy settings.
If a device is still in a network after being factory reset, it will redownload its previous configuration when it comes back online. If the configuration
needs to be completely reset, make sure to
Rack-Mounted Security Appliance
To reset a rack-mounted appliance security appliance to the factory defaults, press the button labeled 'Reset' on the front panel of the appliance for 10-15
seconds. This will clear the static IP address settings, DHCP lease pool, and local configuration of the device. Please be aware that after resetting the unit, the
device will need to download its latest configuration from Dashboard. Please be patient as this could take up to 5 - 10 minutes.
To reconfigure a static IP address on an MX Security Appliance, please follow the instructions on the following link:
Compact MX Security Appliance and Z-Series Teleworker Gateway
To reset a compact (non-rack-mounted) MX Security Appliance or Z-Series Teleworker Gateway to the factory defaults, press the button labeled 'Reset' on the
back panel of the appliance for 10-15 seconds. This will clear the static IP address settings, DHCP lease pool, and local configuration of the device. Please be
remove the device from its network
before resetting to factory defaults.
Static IP address on an MX Appliance
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Summary of Contents for Cisco MERAKI MX84
- Page 1 Resetting Cisco Meraki Devices to Factory Defaults Cisco Meraki devices can be reset to factory defaults using the reset button on the device. This requires a paper clip or object with a long thin tip. Insert the tip of the paper clip into the reset button, press, and hold for 10-15 seconds, or until the power light goes out, which ever occurs first. This will reset the device to factory defaults and reboot.
- Page 2 aware that after resetting the unit, the device will need to download its latest configuration from Dashboard. Please be patient as this could take up to 5 - 10 minutes. The reset button on different MX or Z-Series appliances may have different indicators/words such as "Reset," "Restore" or simply a circular arrow icon. There is only ever one hole for a factory reset on these appliance though, regardless of the label.
- Page 3 MX84 On the MX84, the reset button is located on the back of the unit, and labeled with a circular arrow: MS Access Switches To reset an MS switch to the factory defaults, press the button labeled 'Reset' or 'Restore' on the front panel of the appliance for 10-15 seconds. Be sure to release the button after the power light goes out.
- Page 4 On MS420 series switches, the Restore button will be located on the right side of the switch, adjacent to the SFP ports. For diagrams indicating the location of the reset/restore button, view the MS Installation Guide. For information about configuring a static IP address on the switch, view the MS Quick Start Guide.
- Page 5 Dashboard. Please be patient as this could take up to 5 - 10 minutes. To setup a static IP address on a Cisco Meraki AP, visit the knowledge base article for Static IP Assignment on a Cisco Meraki Access...
- Page 6 Dashboard. Please be patient as this could take up to 5 - 10 minutes. To setup a static IP address on a Cisco Meraki AP, visit the knowledge base article for Static IP Assignment on a Cisco Meraki Access Point.
- Page 7 MV Security Cameras The reset button is located differently between all cameras. However, for all cameras, please be aware that after resetting the unit, the device will need to download its latest configuration from Dashboard. Please be patient as this could take up to 5 - 10 minutes. Stored video will not be deleted upon doing a factory reset.
- Page 8 On the MV72...
- Page 9 On the MV32...
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