Table of Contents
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Table of Contents
Related Manuals for Tunstall Communicall Vi IP
Summary of Contents for Tunstall Communicall Vi IP
- Page 1 Communicall Vi IP Manager User Guide D9507043B1...
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Page 2: Table Of Contents
Contents Introduction ................................. 3 Main System Components ..........................4 Control Unit ................................4 IP Room Unit ................................5 Speech Modules ................................ 6 DECT Handsets ................................. 7 System Operation ............................... 8 Quick Start Guide ............................... 8 System Control Panel (SCP) ........................... 10 Standby and Initial Screens ............................... -
Page 3: Introduction
Remote web browser programming The Communicall Vi IP web browser enables more complex system settings to be configured remotely and provides the ability to configure settings on a per resident basis. See the web browser section of this guide for detailed instructions on how to use the web browser. -
Page 4: Main System Components
2. Main System Components Control Unit The Control Unit (CU) functions to control the flow of electronic signals through the system and provides the low voltage electricity supply for most of the equipment. The unit also incorporates a backup power supply that will keep the system operational, for more than 7 hours following a failure of the mains supply. -
Page 5: Ip Room Unit
IP Room Unit The IP Room Unit (GXV3240) consists of a handset, a keypad and a touch screen. The IP Room Unit (GXV3275) consists of a handset and a large touch screen. The telephone is preconfigured and requires no setting up. The IP room Unit provides an audio channel when the resident raises an alarm call. -
Page 6: Speech Modules
Speech Modules What does the speech module look like? The following Communicall Vi speech modules may be used on your system in communal areas or a residents property. The 3 Button model has an alarm button, I’m OK button and a Home/Away button which is generally fitted in communal areas. -
Page 7: Dect Handsets
DECT Handsets The telephone should be charged each day when not in use for 3.5 hours. The handset will give up to 150 hours of standby use or 15 hours active talk time. The handset has numerous personalisation options, these are explained in further detail in the handsets user guide. -
Page 8: System Operation
3. System Operation Quick Start Guide Resident Numbers & Phone Numbers Each resident has a 3 digit resident number e.g. 015 which is normally related to the number of the property they live in e.g. Flat 15. The IP Room Unit has a 4 digit telephone number in the format 2xxx –... - Page 9 Receiving an external call using the DECT phone When the phone rings (CLI will be shown if enabled), answer the call by pressing the handset. The caller will be connected straight to the handset. To end the call, hang up by pressing the button Making an external call using the DECT phone ...
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Page 10: System Control Panel (Scp)
System Control Panel (SCP) The System Control Panel (SCP) in mainly used to perform various system configuration tasks. The SCP user interface is menu driven, with illuminated keys indicating available user options. The SCP will have a big button telephone connected to it, this is used for various call related features as detailed later. -
Page 11: Main Menu
Site Status On Site Set? Exit Figure A.3 Site Status Screen The site status is changed by pressing the illuminated key next to the word change. When the required status is displayed press OK to save the settings and the SCP will return to the Initial Screen. -
Page 12: Trigger Menu
The Quick Dial menu allows the user to select a number to call from a scrollable list of currently configured numbers. The numbers and their descriptions can be configured from the Communicall Vi IP web interface. These could be other remote schemes. Trigger Menu The Trigger menu allows the user to view, delete and assign triggers to a resident. - Page 13 <trigger type> <trigger type> <trigger no.> <trigger no.> (xx/nn) Location: Location: Delete Exit Delete Exit Figure A.10 View Screen for 1 trigger (left) and many triggers (right) Assigning triggers To assign a trigger to a resident, press the 'Assign' button on the View / Assign screen. The SCP will prompt to activate the trigger with the text shown in (Fig.
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Page 14: Settings Menu
Settings Menu The settings menu allows the user 4 options: Time Allows the user to enter the time in the format hh:mm Date Allows the user to enter the date in the format dd/mm/yyyy Keypad Sounds Turns the keypad sounds on or off Onsite/OffSite Allows the user to change the site status Time 23:59... -
Page 15: Advanced Menu
The advanced menu has the following options: Engineer This is PIN protected for use by Tunstall engineers. It provides access to ‘Set IP’, ‘Set Subnet’, ‘Set Gateway’ and ‘Set DNS’. The 'exit' key will return to the Main Menu. Pressing the key next to the appropriate prompt will take the user to the appropriate option. -
Page 16: Access Fobs
Access Fobs The system may be equipped with the Tunstall fob access system. This allows users who are issued with a fob to gain access through certain doors that are equipped with a reader. The reader is normally mounted within the door panel or next to a warden call panel. The fob that is used to gain access is a device that does not require any maintenance or batteries. - Page 17 Enter the ID of the fob by using the numeric keypad, only enter the group of 5 digits on the rear of the fob. Once entered, press the button OK button. ID : _ _ _ _ _ Clear Exit Next assign a description of who the fob will be assigned too.
- Page 18 Deleting a fob If a fob is no longer needed it is possible to delete this from the system.. If the SCP shows Press * to unlock, press the * key or select Menu, using the keys next to the display. 23:59 01/07/2016 Menu...
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Page 19: Web Browser
Web Browser The Communicall Vi IP web browser enables authorised users to alter settings for the scheme over the internet. This includes resident’s names, assigning personal triggers, adding/removing telecare sensors, setting up tradesmen codes and many other useful features. For security reasons the web browser will automatically log you out if it detects a period of no activity. - Page 20 Door Panels – lists the door panels within the scheme (only engineers can click on the doors to view the information in more detail). System information – operating system, firmware, and database versions are also listed these may be requested when speaking to a Tunstall engineer.
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Page 21: Users
Users You can change your username and password by clicking on Home button then selecting Users. You will be prompted to enter your existing password and then to enter a new Username and Password. Once all the details have been entered press the change button. Residents The Residents page (Alarm/Admin tab then elect Residents tab) provides detailed information on each resident within the scheme including their ID, name, address, features enabled on... -
Page 22: Inactivity Feature
Inactivity Feature The Inactivity feature is a way of monitoring a person’s activity. This can be via a movement detector (PIR) fitted in the property or them using the I’m OK button. Configuring Inactivity Monitoring If the resident requires inactivity monitoring, first select the resident in the resident list as shown on the previous page. - Page 23 Red indicates the resident has not been active. Green indicates the resident has been active. Yellow indicates the residents speech module is set to Away. Configuring Activity Monitoring If the resident requires activity monitoring, first select the resident in the resident list as shown on the page 29.
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Page 24: Allow Calls From Door Panel (S)
Allow Calls from Door Panel (s) Door panels can be configured so visitors can only call certain residents from certain door panels. The system can also be set that when a visitor attempts to call a resident the call is diverted to the house manager. -
Page 25: Radio Triggers
Note: The other settings within the radio trigger screen should not be altered unless full training has been provided. Advanced Speech Module Settings Clicking on the icon opens a new window where advanced settings can be viewed and altered. It is recommended that these settings are only altered by a Tunstall engineer. -
Page 26: Control Centres
Control Centres It is possible to change the Control Centre number; this would be used if your monitoring centre changed their incoming number. Identify the old number and delete this and enter the new number and then click save. Do not change the IP Address field unless instructed to do Note: STMF should only be enabled if advised by an Engineer. -
Page 27: Tradesmen
Tradesmen Tradesmen access codes for the door entry panels can quickly and easily be set up using this page accessed from Alarm/Admin/Tradesmen. This could be to enable the milkman to access the building without having to press the call button each day and disturb the scheme manager or any residents. -
Page 28: System Information
4. System Information Access Group Log Group Doors Belonging to this Group Resident Information Resident ID Phone Number Dwelling Fob ID Broadcast Zone 2001 Flat 1 2002 Flat 2... - Page 29 Resident ID Phone Number Dwelling Fob ID Broadcast Zone...
- Page 30 Resident ID Phone Number Dwelling Fob ID Broadcast Zone...
- Page 31 Resident ID Phone Number Dwelling Fob ID Broadcast Zone...
- Page 32 The transmitted power in this band is less than 1mW e.r.p. Declaration of Conformity Tunstall declare that the radio equipment supplied as part of the Communicall system is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following address: www.tunstall.co.uk/approvals D9507043B1 Our policy of continual development means that product specification and appearance may change without notice.
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