Aeotec SmartThings User Manual

Smart home hub

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2021. 05. 04.

Table of Contents - Smart Home Hub

Modified on: Mon, 3 May, 2021 at 6:39 PM

This solution lists all of the available articles and their linked pages to gain easy access to any of

(https://aeotec.com/smartthings/)

Click on any of the links below to access their solution pages

Setup - Smart Home Hub

a. Setup checklist

b. Download Smart Home Hub Connect app

c. Create an account

d. Power up Smart Home Hub

e. Finalize Smart Home Hub setup

f. Can't connect and need assistance?

Migrate Your Old Hub To Smart Home Hub

hub-to-smart-home-hub)

a. Change Zigbee channel for older Zigbee devices

b. Migrate from SmartThings V1, ADT, Link, or other Z-Wave or Zigbee hubs

c. Migrate from SmartThings V2 or V3 hubs

Room management

a. Create a new room

b. Assign device to a room

c. Edit a room

d. Delete a room

Installing & removing devices

(https://aeotec.freshdesk.com/a/solutions/articles/6000240427)

a. Connecting devices

a. Z-Wave

b. Zigbee or WiFi

b. Removing devices

a. Z-Wave

b. Zigbee or WiFi

c. Force removing devices

5. Control devices

a. Control connected devices

6. Custom automation

a. Add a new custom automation

b. Example automation

c. Edit a custom automation

d. Delete a custom automation

7. Scenes

(https://aeotec.freshdesk.com/a/solutions/articles/6000240598)

a. Add a new Scene

b. Trigger a Scene manually

c. Add a Scene to an Automation

d. Edit a Scene

8. SmartApp

(https://aeotec.freshdesk.com/a/solutions/articles/6000240599)

a. What is a SmartApp

b. Available SmartApp(s)

c. Custom SmartApp(s)

9. SmartThings Home Monitor

https://help.aeotec.com/support/solutions/articles/6000240160-table-of-contents-smart-home-hub

Table of Contents - Smart Home Hub : Aeotec Help Desk

functions and step by step use case.

(https://aeotec.freshdesk.com/a/solutions/articles/6000240326)

(https://help.aeotec.com/support/solutions/articles/6000247809-migrate-your-old-

(https://aeotec.freshdesk.com/a/solutions/articles/6000240425)

(https://help.aeotec.com/support/solutions/articles/6000247430-device-control-smart-home-hub)

(https://aeotec.freshdesk.com/a/solutions/articles/6000240462)

(https://aeotec.freshdesk.com/a/solutions/articles/6000240463)

Smart Home Hub

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Summary of Contents for Aeotec SmartThings

Page 1 Migrate your old hub to Smart Home Hub (https://help.aeotec.com/support/solutions/articles/6000247809-migrate-your-old- hub-to-smart-home-hub) a. Change Zigbee channel for older Zigbee devices b. Migrate from SmartThings V1, ADT, Link, or other Z-Wave or Zigbee hubs c. Migrate from SmartThings V2 or V3 hubs Room management (https://aeotec.freshdesk.com/a/solutions/articles/6000240425) a.
Page 2 2021. 05. 04. Table of Contents - Smart Home Hub : Aeotec Help Desk a. Setup SmartThings Home Monitor 1. Security 2. Smoke 3. Leaks b. View an incident c. Dismiss an incident d. Incident history 10. Voice control (https://aeotec.freshdesk.com/a/solutions/articles/6000240465) a.
Page 3 2021. 05. 04. Table of Contents - Smart Home Hub : Aeotec Help Desk https://help.aeotec.com/support/solutions/articles/6000240160-table-of-contents-smart-home-hub...
Page 4 Consider setting up your hub using Ethernet connection first. Once finished, you can connect your Smart Home Hub to Wi-Fi afterwards. (Main Menu -> Settings -> Change device Wi-Fi network). Aeotec Smart Home Hub works best when placed in a central location in your home. If installing your Smart Home Hub using Wi-Fi.
Page 5 5. You may need to sign in with your Apple ID to start the download and installation. 6. Ensure that your SmartThings app Local Network is enabled 1. Go to your iOS "Settings" page 2. Tap Privacy 3. Tap Local Network 4. Look for SmartThings, ensure that it is toggled ON (ie. image below) https://aeotec.freshdesk.com/support/solutions/articles/6000240326...
Page 6 2021. 05. 04. Setup - Smart Home Hub : Aeotec Help Desk Create an account Creating an account is essential for the use of Smart Home Hub, this will be used to login anywhere in the world to control your connected home devices.
Page 7 5. Once the LED flashes red/green, you will have 30 minutes to complete the setup in section d. Finalize Smart Home Hub setup in SmartThings app This final section will tie your SmartThings account to your Smart Home Hub, once this is finished, you'll be able to log in using your SmartThings app.
Page 8 12. It will ask you to join a SmartThings WiFi network ("st-hubv3-858") or some other similar name, make sure you press Connect. This is necessary to setup, if you tap cancel, your setup will fail and may require you to factory reset your hub before you start again.
Page 9 Checklist before contacting Aeotec support. To gain the best help, you'll need to send these items to SmartThings support who will be able to best support you here in connecting your hub. It is fine if there is missing details, we will ask you if any further information from you is necessary. ...
Page 10 You can contact Aeotec support directly at one of these 2 locations: 1. Direct email to our support system: support@aeotec.freshdesk.com. 2. Create a support ticket from: www.aeotec.com/support and then scroll to the very bottom of that page to fill in our contact form.
Page 11 2021. 05. 04. Migrate your old hub to Smart Home Hub : Aeotec Help Desk Migrate your old hub to Smart Home Hub Modified on: Mon, 3 May, 2021 at 8:56 PM Migration from another hub isn't easy and can be time-consuming. This guide will leave you through all the necessities...
Page 12 SmartThings Link for Nvidia Shield Other Z-Wave or Zigbee Hubs If you do not have a SmartThings V2 or V3 hub, you'll need to perform the steps for Zigbee and Z-Wave specifically to get them connected to your new hub.
Page 13 This tool is not exposed publically, but you can contact SmartThings support to get your hub migrated over. You'll need to make sure that you provide them with the Hub ID your SmartThings V2 or V3 hub, and the Hub ID of your Aeotec Smart Home Hub.
Page 14 Steps 1. On the dashboard of SmartThings Connect, tap the 3 lines icon located top left corner. 2. Tap on Rooms. 3. Tap on +.
Page 15 You can modify the room name and wallpaper at any time you want. You do have the option to delete this room using this Steps 1. On the dashboard of SmartThings Connect, tap the 3 lines icon located top left corner. 2. Tap on Rooms. 3. Select the room you want to delete.
Page 16 2021. 05. 04. Room management - Smart Home Hub : Aeotec Help Desk 3. Select the room you want to delete. 4. Tap the 3 vertical dot icon located at the right hand side. 5. Tap Remove room. Back to - Table of contents (https://aeotec.freshdesk.com/a/solutions/articles/6000240160)
Page 17 Smart Home Hub, but the interface of Smart Home Hub will provide you those specific instructions. If you'd like to understand which products are compatible with the SmartThings software that powers Aeotec Smart Home Hub, please follow that link.
Page 18 Force removing a device Any device can be force removed from SmartThings Connect interface. This method is not preferred but should only be used if you have no other options to removing a failed device. Steps 1.
Page 19 2021. 05. 04. Installing & removing devices - Smart Home Hub : Aeotec Help Desk Back to - Table of contents (https://aeotec.freshdesk.com/a/solutions/articles/6000240160) Next page - Control devices (https://help.aeotec.com/support/solutions/articles/6000247430-device-control-smart-home- hub) https://aeotec.freshdesk.com/support/solutions/articles/6000240427...
Page 20 Each device will have a standard way to controlling them for example, a Z-Wave switch or a Zigbee switch will have the same or similar interfaces to allow you to toggle them on/off wirelessly. Most devices will allow you to control them or view their device information details by selecting the individual devices on the front dashboard of SmartThings Connect.
Page 21 2021. 05. 04. Control devices - Smart Home Hub : Aeotec Help Desk Allows you to change the name of the device, change the room, add a widget in your phone dashboard, or delete/exclude the device. 2. Settings This option will only appear if there are custom options for your device. This will commonly appear for devices such as MultiSensor 6, Doorbell 6, Siren 6, or Nano dimmer as some examples.
Page 22 Modified on: Sat, 27 Mar, 2021 at 7:04 PM This solution shows you how to create, edit, and delete custom automation using Smart Home Hub with SmartThings Connect app. It forms part of a broader guide on managing and using (https://aeotec.com/smartthings/) Smart Home Hub which can be found here (https://aeotec.freshdesk.com/a/solutions/articles/6000240160)
Page 23 2021. 05. 04. Custom automation - Smart Home Hub : Aeotec Help Desk Set an optional action delay by tapping Select how soon to start the action after the conditions are met Select the (https://support.smartthings.com/hc/articles/115002056363) Scenes(s) (https://aeotec.freshdesk.com/a/solutions/articles/6000240598) to trigger (https://aeotec.freshdesk.com/a/solutions/articles/6000240598) Tap Change this location's mode to change the Location's mode to Away, Night, or Home when triggered 5.
Page 24 2021. 05. 04. Custom automation - Smart Home Hub : Aeotec Help Desk Steps in app 1. From the Home screen, select Menu ( ) and Automations 2. Select the Automation you'd like to edit Tap More Options ( ) and select Edit Tap ...
Page 25 2021. 05. 04. Custom automation - Smart Home Hub : Aeotec Help Desk https://aeotec.freshdesk.com/support/solutions/articles/6000240462...
Page 26 Modified on: Thu, 19 Nov, 2020 at 5:31 PM This solution shows you how to create scenes for your devices using Smart Home Hub in SmartThings Connect app. It forms part of a broader guide on managing and using (https://aeotec.com/smartthings/) . ...
Page 27 2021. 05. 04. Scenes - Smart Home Hub : Aeotec Help Desk Add a Scene to an Automation You can trigger your Scene automatically through a Custom Automation (refer to this link here: Custom Automation (https://aeotec.freshdesk.com/a/solutions/articles/6000240462) Steps 1. From the Home Screen, tap the Plus (+) icon.
Page 28 Pre-installed SmartApp(s) Pre-installed Smartapps are already installed in your SmartThings Connect, you can use these as soon as you have paired devices to your Smart Home Hub. Smart Home Monitor Smart Home Monitor in the SmartThings app harnesses your smart devices for custom home security and monitoring, giving you peace of mind and keeping your home safe and sound.
Page 29 2021. 05. 04. SmartApp - Smart Home Hub : Aeotec Help Desk HomeCare Wizard proactively makes sure all connected devices are in their best condition. This Smartapp is used for smart refrigerators, air conditioners, and washers. Smart Lock Guest Access Creates and manages guest access codes for your Smart Locks.
Page 30 Custom SmartApps are developed by any third party developers. There are limitless custom smartapps to do exactly what you want SmartThings to do. Any missing functions that you wish were present in the hub can be added using SmartThings API.
Page 31 2021. 05. 04. SmartApp - Smart Home Hub : Aeotec Help Desk Next page - Smart Home Monitor - Smart Home Hub (https://aeotec.freshdesk.com/a/solutions/articles/6000240463) https://aeotec.freshdesk.com/support/solutions/articles/6000240599...
Page 32 (https://aeotec.freshdesk.com/a/solutions/articles/6000240160) Setup SmartThings Home Monitor SmartThings Home Monitor in the SmartThings app harnesses your smart devices for custom home security and monitoring, giving you peace of mind and keeping your home safe and sound. Steps in app 1. From the Home screen, tap the Plus (+) icon and select SmartApp.
Page 33 2021. 05. 04. SmartThings Home Monitor - Smart Home Hub : Aeotec Help Desk Reminders to disarm the system when any member arrives 12. Select members for reminders: Tap Members Select which members Tap Done Tap Next Tap Done Tap ...
Page 34 View an incident Any alarm triggers that happen with SmartThings Home Monitor will save incidents and display time-stamped events depending on your configuration of this SmartApp. This will give you a good idea on what is happening and where in your home the incident happened.
Page 35 2021. 05. 04. SmartThings Home Monitor - Smart Home Hub : Aeotec Help Desk Steps 1. From the Home screen, Tap SmartThings Home Monitor located at the top. 2. Tap the History icon Back to - Table of contents (https://aeotec.freshdesk.com/a/solutions/articles/6000240160) Next page - Voice control (https://aeotec.freshdesk.com/a/solutions/articles/6000240465)
Page 36 Note: For security reasons, Alexa will only support Scenes with lighting, switch, and thermostat devices. a.1. Connect Amazon Alexa with Smart Home Hub Smart Home Hub and Alexa can be linked through either the SmartThings app or the Amazon Alexa app. You can find the steps for each below.
Page 37 Discover devices with Amazon Alexa Alexa will automatically discover devices you already have connected to your app, and will add new devices for voice control as soon as they are connected to Aeotec Smart Home Hub or SmartThings. a.3. Voice commands to Amazon Alexa Now you’re done with setup and ready to use Alexa’s hands-free voice control for your Smart Home Hub devices.
Page 38 5. It'll add all your devices for you, review all the devices and remove any device you don't want to add. Then tap DONE. Google Home will automatically add all controllable devices already connected, and will automatically add new devices as you connect them to Smart Home Hub or SmartThings. https://aeotec.freshdesk.com/support/solutions/articles/6000240465...
Page 39 2021. 05. 04. Voice control - Smart Home Hub : Aeotec Help Desk b.3. Voice commands to Google Assistant Now you’re done with setup and ready to use Google Assistant hands-free voice control for your Smart Home Hub devices. The general format for voice control will typically be "Ok Google, (COMMAND) (DEVICE NAME/ROOM)".
Page 40 Disconnect Smart Home Hub from Google Assistant To properly disconnect Smart Home Hub from the Google Assistant, you need to both unlink your SmartThings account from either the Google Assistant or Google Home app and delete the Google SmartApp in the SmartThings app.
Page 41 Modified on: Thu, 19 Nov, 2020 at 5:43 PM This solution shows you how to add, manage, and delete users added to Smart Home Hub using SmartThings Connect app. It forms part of a broader guide on managing and using (https://aeotec.com/smartthings/) . ...
Page 42 2021. 05. 04. Manage members - Smart Home Hub : Aeotec Help Desk 7. Tap Accept QR code invitation 8. Then scan the QR code Remove Member(s) If any Member(s) needs to be removed, they can easily be removed following this section.
Page 43 2021. 05. 04. Manage members - Smart Home Hub : Aeotec Help Desk https://aeotec.freshdesk.com/support/solutions/articles/6000240464...
Page 44 Modified on: Thu, 19 Nov, 2020 at 5:47 PM This solution explains various user settings you can control in Smart Home Hub using SmartThings Connect app. It forms part of a broader guide on managing and using (https://aeotec.com/smartthings/) . ...
Page 45 Personal data Privacy Policy Allows you to access Samsung most updated privacy policy for the use of SmartThings as a service. It will go over information they obtain from Smart Home Hub , how it is used, and other such information.
Page 46 Home Hub will be displayed on the main page here. On the top right side of this screen, an ( i ) icon can be tapped to open the SmartThings Connect app information in "App Info" where you can check for notifications, permissions, storage & cache, mobile data use, and other advanced options.
Page 47 2021. 05. 04. Smart Home Hub settings : Aeotec Help Desk https://aeotec.freshdesk.com/support/solutions/articles/6000240597...
Page 48 Aeotec works with Smart Home Hub These devices are products that have been tested by Aeotec teams to work with Smart Home Hub , and have an available instructional video to assist you with their setup. You can click on their names to access their setup page with Smart Home Hub .
Page 49 Compatible devices - Smart Home Hub : Aeotec Help Desk SmartThings list of compatible devices The SmartThings team has a separate list of compatible devices to the SmartThings software, any device listed as compatible in this list of brands will work with Aeotec Smart Home Hub.
Page 50 Modified on: Tue, 27 Apr, 2021 at 1:41 PM This solution determines various troubleshooting methods to resolve your Aeotec Smart Home Hub connection to SmartThings Connect. It forms part of a broader guide on managing and (https://aeotec.com/smartthings/) using Smart Home Hub...
Page 51 How can I reboot my Aeotec Smart Home Hub? To reboot your SmartThings hub, you can use 1 of 3 different methods: 1. Press and hold the recessed Reset button located on the back of the hub for 7 seconds (Release when the LED turns off) 2.
Page 52 Aeotec Smart Home Hub troubleshoot : Aeotec Help Desk How to reset Aeotec Smart Home Hub to factory default If you find the need to factory reset your Aeotec Smart Home Hub completely, you can follow these steps. 1. Disconnect power from your Aeotec Smart Home Hub 2.
Page 53 1. Ensure that your Aeotec Smart Home Hub LED is blinking Green and Red. 2. If using Ethernet Make sure Ethernet cord is completely pushed into your Aeotec Smart Home Hub and Router. Try a different Ethernet cord. Try a different Ethernet port on your Router.
Page 54 2021. 05. 04. Aeotec Smart Home Hub troubleshoot : Aeotec Help Desk Ensure the hub is within range of your WiFi router. Ensure the WiFi router is powered. Reboot your Router. Try Ethernet if WiFi continues to fail. 3. Hub loses Ethernet connection during setup: Ensure the Ethernet cable is securely plugged into both the hub and router.
Page 55 Make sure SmartThings app has permission to find and communicate with devices, it may be disabled by default in some cases. This will need to be enabled in order for SmartThings app to connect to SmartThings as a local device.
Page 56 1. Confirm that the serial number was entered correctly. 2. Check the LED of your Aeotec Smart Home Hub. If the LED is green, the hub may have been claimed by someone else. The previous user must remove the hub from their location. ...
Page 57 Older Zigbee sensors can't pair to Smart Home Hub Older Zigbee sensors that cannot pair with Aeotec Smart Home Hub may require a specific Zigbee channel to be used. Older Gen1 Zigbee devices may require you to use channel 14, 15, 19, 20, or 24 which can be changed in SmartThings IDE.
Page 58 2021. 05. 04. Aeotec Smart Home Hub troubleshoot : Aeotec Help Desk 2. For any SmartThings or Aeotec Zigbee device, press and hold their button for 5 seconds(then release when LED flashes red). The required button press for factory reset will differ between different products and manufacturers.

Aeotec SmartThings User Manual

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Table of Contents - Smart Home Hub

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Summary of Contents for Aeotec SmartThings

Table of Contents