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Appendix A
Troubleshooting
This Appendix covers the most likely problems and their solutions.
Overview
This section covers some common problems that may be encountered while using
the Internet Router and some possible solutions to them. If you follow the suggested
steps and the Internet Router still does not function properly, contact your dealer for
further advice.
Internet Access
Problem 1
Solution 1
Problem 2
Solution 2
Can't connect to the Internet Router to configure it.
Check the following:
•
The Internet Router is properly installed, LAN connec-
tions are OK, and it is powered ON.
•
Ensure that your PC and the Internet Router are on the
same network segment. (If you don't have a router, this
must be the case.)
•
Ensure that your PC is using an IP Address within the
range 192.168.0.2 to 192.168.0.254 and thus compatible
with the Internet Router's default IP Address of
192.168.0.1.
In Windows, this is done by using Control Panel-
Network to check the Properties for the TCP/IP protocol.
You can also use the "WinIPcfg" program by entering
"WinIPcfg" (without the quotes) in the "Run" dialog
box.
When I enter a URL or IP address I get a time out error.
A number of things could cause this. Try the following
troubleshooting steps.
A
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