Troubleshooting - Alesis DG8 Reference Manual

T
If you experience problems while operating your DG8, please use the following table
to check for possible causes and solutions before contacting Alesis customer service
for assistance. Some of them may seem rather obvious, but you'd be amazed at how
easy it can be to overlook the basics.
Please note that many problems can be solved simply by re-initializing the DG8 – see
page 52.
SYMPTOM
The display does not light
up when the
is turned on.
No sound.
Layer sound cannot be
heard.
Split sound cannot be
heard.
Notes are stuck on.
I can hear Reverb and/or
Chorus, but their sliders
are down.
Non-layered piano
programs are out of tune
with external MIDI devices
or other instruments.
DG8 R M
EFERENCE ANUAL
ROUBLESHOOTING
No power.
switch
ON/OFF
Volume is turned down
or the volume pedal is at
minimum.
Speakers are turned off.
MIDI Volume on master
controller is set to 0.
Local Control is set to
off.
Layer
LEVEL
down.
Split
LEVEL
down.
MIDI sequencer or
controller sent an
incomplete MIDI
message.
MIDI sequencer or
controller sent a message
to increase these levels.
Stretch Tuning is on.
Appendix B: Troubleshooting
CAUSE
Check that the power cable
is plugged in properly.
Raise the
volume pedal if one is
being used.
Turn speakers on using the
switch on the back panel.
Check MIDI Volume level
on master MIDI device.
Turn Local Control on
– see page 47.
slider is Raise the
slider is Raise the
Step on the sustain pedal
and release.
Or select the Basic MIDI
Channel page and set MIDI
to off – see page 46.
Move the
CHORUS
activate it, then set the
amount as desired.
Select the Stretch Tuning
page and turn it off
– see page 44.
SOLUTION
slider or
VOLUME
slider.
LAYER
slider.
SPLIT
or
REVERB
slider a little to re-
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