Steps To Take Before Calling For Help - Alesis ADAT-LX20 Reference Manual

S T T
TEPS O
If an error message is displayed or if an ADAT starts behaving strangely, it will be
helpful if you can pinpoint the problem as precisely as possible.
Before calling Alesis, please try the suggested tests below:
Stop the tape playing (or recording). Does the error go away?
Rewind the tape a minute or two. Press PLAY. Does the error recur?
Eject the tape. Place it back in the LX20 and press PLAY. Does the error recur?
Turn down the volume of any mixer or amplifier you have connected to the
outputs of the LX20. Turn the power of the LX20 off, wait a minute and then re-
power the LX20. Repeat steps 1 to 3. Does the error come back?
If it does, then try a different tape. Repeat steps 1 to 3. Does the problem recur?
Try the tape in a different LX20 or ADAT. (If you are using a single ADAT
system, see if you can visit your dealer.) It does not make sense to send your LX20
in for service when there may be only a problem with, for example, some tapes
that you are using. If the same problems occur in another LX20 or ADAT, then
either the tape is faulty or it was formatted on an out of alignment LX20 or
ADAT. At this point, you should call Alesis Product Support. If the problem
does not occur, and the tape works fine, then we need to look at your LX20. Call
Alesis Product Support.
Whatever happens, the answers to all these questions are useful information for our
Product Support representatives. The more we know, the faster we can discover the
cause of your problems. You will help us isolate whether the problem lies in the LX,
the tape or somewhere else.
ADAT LX20 Reference Manual
B
AKE EFORE
Appendix C - Error Codes
C F
ALLING OR
H
ELP
87