Term
JSON
placeholder
ChatFusion User's Guide
Meaning
Payload examples: Add content to your
document (see "webhook event" above);
format the content
The webhook service/provider defines the
payload. Here's what a small portion of a
payload looks like when it's delivered to a
webhook service:
{
"event_id": "LtWXD3crgy",
"event_type": "form_response",
"form_response": {
"form_id": "lT4Z3j",
"token": "a3a12ec67a1365927098a606107fac15",
"submitted_at": "2018-01-18T18:17:02Z",
Webhooks must deliver responses
(payloads) in JSON format, a language used
by programmers. The Chat software
provides an interface for these responses.
The example under "payload" above is in
JSON format.
To simplify creating payloads, the Chat
software provides two placeholders: (1)
The content of the Speech Display Bar and
(2) The button message (shown in the
Message box, not the Label box).
Placeholders must appear in these formats:
${SDB} and ${MESSAGE}
The placeholders are not required. You can
use either, both, or neither.
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