Appendix A: Errors And Troubleshooting; Identifying Errors - SolarEdge StorEdge SE5K-RWS Installation Manual

59 Appendix A: Errors and Troubleshooting

Appendix A: Errors and Troubleshooting

This appendix describes general system problems, and how to troubleshoot them. For
further assistance, contact SolarEdge Support.

Identifying Errors

Errors may be indicated in various system interfaces: On the inverter bottom panel, a
red LED indicates an error. In the monitoring platform and SetApp, errors are displayed
with codes.
For more information on the codes displayed for error and warning
messages, refer to http://www.solaredge.com/sites/default/files/se-
inverter-installation-guide-error-codes.pdf. This document describes
errors that appear in SetApp, monitoring platform, and LCD (for inverters
with LCD). To identify the error types, use the methods described below.
To identify the error type using the inverter LEDs:
1. Move the ON/OFF/P switch to P position for 2 seconds and release it.
2. Observe the LED lights and use the following table to identity the
error type. For more information, refer to
https://www.solaredge.com/leds.
Arc detected
Isolation or RCD problem
Grid error
High temperature
Pairing failed
Other issue
To identify the error type using the monitoring platform:
1. Open the site dashboard and click the Layout icon.
2. Right-click the inverter and select Info from the menu. The inverter details window is
displayed.
3. Click the Errors tab. The list is displayed.
Error type
LED color and state
Red
ON
Blinking
OFF
OFF
OFF
OFF
StorEdge Three Phase Inverter MAN-01-00648-1.3
Green Blue
OFF OFF
OFF OFF
ON OFF
Blinking OFF
OFF ON
OFF Blinking