Troubleshooting - Whirlpool WFE775H0HZ1 User Instructions

Table of Contents

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First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid

a service call, refer to the warranty page in these instructions, or visit producthelp.www.whirlpool.com. In Canada, visit

www.whirlpool.ca

In the U.S.A.:

Whirlpool Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Problem

Possible Causes and/or Solutions

Nothing will operate

Power supply cord is unplugged: Plug into a grounded outlet.

Household fuse is blown or a circuit breaker is tripped: Replace the fuse or reset the circuit breaker. If the

problem continues, call an electrician.

The control displays an F9 or F9 E0 error code: The electrical outlet in the home may be miswired. Contact

a qualified electrician to verify the electrical supply.

Cooktop will not

The control knob is not set correctly: Push in knob before turning to a setting.

operate

On ceramic glass models, the oven control lockout is set: See "Control Lock" in the "Feature Guide"

section.

Excessive heat

Cookware is not the proper size: Use cookware about the same size as the surface cooking area, element,

around cookware

or surface burner. Cookware should not extend more than 1/2" (13 mm) outside the cooking area.

on cooktop

Cooktop cooking

Control knob set to incorrect heat level: See the "Cooktop" section.

results not

Range is not level: Level the range. See the Installation Instructions.

what expected

Cooktop element

Element cycling due to a temperature limiter: This is normal operation. The element may cycle on and off to

cycles on and off

keep the cooktop from overheating.

on Hi setting

Oven will not operate

Delay Start is set: See the "Electronic Oven Controls" section.

Control lock is on: Press and hold CONTROL LOCK for 3 seconds to unlock.

Control is in Demo mode: Demo mode will deactivate all oven elements. See "Demo Mode" in the "Electronic

Oven Controls" section.

Electronic oven control set incorrectly: See the "Electronic Oven Controls" section.

Oven temperature

Oven temperature needs adjustment: See "Oven Temperature Control" in the "Electronic

too high or too low

Oven Controls" section.

Oven indicator

Power to range is turned on or restored: See "Control Display" in the "Electronic Oven Controls" section. If

lights flash

the indicator lights keep flashing, call for service.

Display shows

Power failure (display shows flashing time): Clear the display. On some models, reset the clock, if needed.

messages

See "Clock" keypad feature in the "Feature Guide" section.

Error code (display shows letter followed by number): Depending on your model, press the Cancel keypad

to clear the display. See "Control Display" in the "Electronic Oven Controls" section. If it reappears, call

for service.