oticon More Series Instructions For Use Manual page 63

Solutions
Verify that the charger's power plug is correctly connected
Move the charger and hearing aid to a location with a temperature between +5°C and +40°C
(+41°F and +104°F)
Reinsert the hearing aid into the charger. This completes the charging within approximately
15 minutes.
Check the charging ports for foreign objects
Depending on how depleted the battery in the hearing aid is, the hearing aid automatically
resumes normal charging mode after a timeframe of up to 10 minutes. Ensure you leave the
hearing aids in the charger during this process.
Contact your hearing care professional
1) Unpair your hearing aid
2) Turn Bluetooth OFF and ON again
3) Turn OFF and turn back ON the hearing aid
4) Re-pair hearing aid (For guidance, visit: www.oticon.ca/pairing)
Note
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If none of the above solutions work, consult your hearing care professional.