Consultation - Siemens OpenStage SL4 professional Documentation

Openscape office lx/mx, openscape voice. handset on hipath cordless ip.
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Consultation

You interrupt your call to consult with a user (including
external users) and then resume the original call.
p
You are conducting a call.
Activating and conducting an enquiry/consultation
call
Activate enquiry. The current call is placed "on hold", so
Enquiry
that the first user waits.
o
Enter the phone number for the consultation call.
p
The number is dialled. The station answers. The consul-
tation starts.
The second user is busy or does not answer
Cancel the enquiry. You are reconnected with the first
party.
Call another user
Or:
You are reconnected with the first party.
The consultation is ended and you return to the
waiting call
Either: The second user hangs up.
Call another user
Or:
You are reconnected with the first party.
You will be connected to the first party again. The
second partner hears the busy tone and hangs up; an
OpenStage handset hangs up automatically.
However, you can also
toggle between the partners
set up a conference
transfer the waiting partner to the second partner
Page 58.
Conducting calls – the basic functions
Page 59,
Page 60 or
43

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