Update The Firmware; Check Firmware Revision Numbers - Magtek ExpressCard 3000 Preventive Maintenance Procedure

3 - Preventive Maintenance Procedure (EC3000)
3.5

Update the Firmware

If MagTek Support Services has supplied .CAB files to apply firmware patches, follow the steps in this
section to determine whether the firmware needs to be updated, and to update it if necessary.

3.5.1 Check Firmware Revision Numbers

Check whether the device has the correct main logic board (MLB) and image printer firmware installed
by following these steps:
1) Install any software updates MagTek Support Services has provided, using the instructions in section
3.4 Update the Software. This is a very important first step, because new revisions of firmware files
are distributed to the device via software updates.
2) From the touchscreen, press the
3) In the
Version Information
4) If the
Version Information
Services has recommended installing on the device for that component, make sure the prescribed
version of the firmware is available on the device as follows:
a) Press the Menu
b) Press the
Settings
c) Press the
Load F/W
d) Use the on-screen keyboard to enter the password
password), then press the
e) Use the on-screen keyboard to enter the password
password), then press the
f) Make sure the list contains a revision number that matches the firmware MagTek Support
Services has recommended installing on the device, and update the firmware for the mismatching
component by following the steps in the following sections.
ExpressCard 3000| Instant Issuance Card Personalization System | Preventive Maintenance Procedure
button to open the
Help
list, note the
Controller Firmware
for any component does not match the versions MagTek Support
button to launch the Main Menu
button to launch the
button to launch the
key to launch the second
E
key to launch the
E
Page 13 of 24 (D998200294-10)
page.
Help
and
page.
page.
Settings Menu
Firmware Download
(or the customer's changed first
1234567
Firmware Download
(or the customer's changed second
7654321
Firmware Download
entries.
Printer Firmware
password page.
password page.
page.