Magtek ExpressCard 500p Replacement Procedure

Replacing the Print Head

The print head is a sensitive component of your equipment. It determines the print quality, and regular servicing along with an immediate
environment free from dust or other particles ensure a lengthy useful life. Nonetheless, the print head may sometimes need to be
replaced. The EC500ps unique design enables users to undertake such replacement with no tools needed, simply by following the
instructions very carefully.
Before doing anything else, please contact MagTek Support Services in order to check the advisability of replacing the print head.
MagTek will supply a new print head if need be.
To exchange the print head, please proceed as follows:
Before changing the print head, please unplug the power cable.

Step 1 - Removing the defective print head

1.
Open the device access door.
2.
Locate the print head.
3.
Press on the plastic part behind the head (pressure plate) and pull on the head with the other hand as shown in the diagram in
order to free the lugs from the holding fork, then remove the lugs from their slots.
4.
Tilt the head carefully downwards and disconnect the connector linked to the cable without using force on the mechanism.
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Replacement Procedure
Image Print Head
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MagTek ® Inc., 1710 Apollo Court, Seal Beach CA 90740 | p 562-546-6400 | support 651-415-6800 | f 562-546-6301 | www.magtek.com
Card Personlization Device
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EC500p