Amana AVZC18 Installation & Service Reference page 32

Heat pump unit
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T
ROUBLESHOOTING
ClimateTalk
PCB LED
Transmitted ClimateTalk
Fault Code
Display
35
E35
HIGH CURRENT
36
E36
STARTUP ERROR
37
E37
OD CTRL FAIL4
38
E38
COMP VOLTAGE
39
E39
OD CTRL FAIL5
40
E40
COMP MISMATCH
41
E41
LOW REFRIGERANT
42
E42
LOW LINE VOLT
43
E43
HIGH LINE VOLT
44
E44
OP TEMP RANGE
45
E45
NO COOLING TEST
47
E47
NO SYS VER TEST
48
E48
NO PUMP DOWN
49
E49
NO CHARGE MODE
50
E50
LINE VOLT CTRL
51
E51
OD COMM ERROR
52
-
COMP FAIL MINOR
Thermostat Fault
Message
Board detected a high current condition.
The control encountered an abnormal
condition during the startup procedure.
Indicates the control board may need to
be replaced.
The control has detected a voltage
related issue with the compressor.
Indicates the control board may need to
be replaced.
Control determines that its compressor
requirement is different than the
compressor capability.
The control has detected a low
refrigerant condition.
Control detects a low power supply
voltage condition.
Control detects a high power supply
voltage condition.
The control detects the outdoor
temperature outside recommended
operational range. Unit may continue to
operate normally.
The control is unable to start the Cooling
mode test because indoor heat has been
turned on by thermostat. Please set
thermostat to off position.
The control is unable to start the System
Verification test because indoor heat has
been turned on by thermostat. Please
set thermostat to off position.
The control is unable to enter the Pump
Down Mode because indoor heat has
been turned on by thermostat. Please
set thermostat to off position.
The control is unable to enter Charging
Mode because indoor heat has been
turned on by thermostat. Please set
thermostat to off position.
This indicates there is a voltage issue on
the control board. See service manual for
troubleshooting information.
This indicates potential communication
issues have been detected by the
outdoor control board.
This error indicates the equipment is
experiencing frequent compressor faults.
Control has determined continued
operation is acceptable. This indicates
they may be a problem with the
equipment.
Probable Causes
● Short circuit condition
● Stop valve not completely open
● Overcharge
● Faulty control board
● Faulty compressor
● Blocked/restricted condenser coil and/or
lines
● The compressor wire is lost phase
● Inconsistent compressor load
● Faulty control board
● Faulty control board
● High or low voltage from supply
● The compressor wire is lost phase
● Faulty control board
● Thermistors inoperable or improperly
connected
● Faulty control board
● Memory card not correct
● Control board mismatch
● Refrigerant leak
● Low refrigerant charge
● Thermisters inoperable or not properly
connected
● Low line voltage supply
● High line voltage supply
● Ambient air conditions too high or low
● Heat provided by secondary heating source
● Heat provided by secondary heating source
● Heat provided by secondary heating source
● Heat provided by secondary heating source
● High or low voltage from supply
● Faulty control board
● Communication wiring disconnected
● Stop valve not completely open
● The compressor wire is lost phase
● Compressor motor failure
32
Corrective Actions
● Check installation clearances.
● Check the opening of stop valve, should be full open;
Repair/replace if needed
● Check refrigerant charge level; Adjust if needed
● Replace control board if necessary
● Check the compressor; Repair/replace if needed.
● Check and clean condenser coil and/or lines
● Check the wire between control board and
compressor
● Replace control board if necessary
● Replace control board if necessary
● Correct low/high line voltage condition; Contact local
utility if needed
● Check the wire between control board and
compressor
● Replace control board if necessary
● Check the connection to thermistors; Repair/replace if
needed
● Replace control board if necessary
● Check memory card data vs. air conditioner model
● Verify control board size vs. air conditioner model;
Replace control board if necessary
● Test for system leaks using leak test procedure
● Check refrigerant charge level; Adjust if needed
● Checkthe connection to thermistor; Repair/replace if
needed
● Check circuit breakers and fuses; Replace if needed
● Verify unit is connected to power supply as specified
on rating plate
● Correct low line voltage condition; Contact local utility
if needed
● Verify unit is connected to power supply as specified
on rating plate
● Correct high line voltage condition; Contact local
utility if needed
● Cycle power; re-try during usable ambient
temperature range
● Turn off heater using thermostat before running AHRI
mode
● Turn off heater using thermostat before operation
● Turn off heater using thermostat before operation
● Turn off heater using thermostat before operation
● Correct low/high line voltage condition; Contact local
utility if needed
● Replace control board if necessary
● Check communication wiring; Repair as needed
● Check the opening of stop valve, should be full open;
Repair/replace if needed
● Check the wire between control board and
compressor
● Inspect compressor motor for proper function;
Replace if necessary

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