Amana AVZC18 Installation & Service Reference

Amana AVZC18 Installation & Service Reference

Heat pump unit
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HEAT PUMP UNIT
AVZC18 HEAT PUMP
INSTALLATION & SERVICE REFERENCE
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S
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......................................................... 1
MPORTANT
AFETY
NSTRUCTIONS
S
I
....................................................................... 1
HIPPING
NSPECTION
.................................................................... 2
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.......................................................... 5
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7-S
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EGMENT
ISPLAY
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.......................................................................45
TART
P
HECKLIST
IOA-4016B
1/2018
Index
) ...................................... 5
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All information contained herein is subject to change without notice.
© 2016, 2018 Goodman Manufacturing Company, L.P.
5151 San Felipe St., Suite 500, Houston, TX 77056
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s a registered trademark of Maytag Corporation or its related companies and is used under license. All rights reserved.
I
S
MPORTANT
The following symbols and labels are used throughout this manual
to indicate immediate or potential safety hazards. It is the owner's
and installer's responsibility to read and comply with all safety
information and instructions accompanying these symbols. Fail-
ure to heed safety information increases the risk of personal in-
jury, property damage, and/or product damage.
HIGH VOLTAGE !
D
ALL
ISCONNECT
M
ULTIPLE POWER SOURCES MAY BE PRESENT
TO DO SO MAY CAUSE PROPERTY DAMAGE
INJURY OR DEATH
O
NLY PERSONNEL THAT HAVE BEEN TRAINED TO INSTALL
(
REPAIR
HEREINAFTER
SHOULD SERVICE THE EQUIPMENT
FOR ANY INJURY OR PROPERTY DAMAGE ARISING FROM IMPROPER SERVICE OR
SERVICE PROCEDURES
FOR ANY INJURY OR PROPERTY DAMAGE WHICH MAY RESULT
JURISDICTIONS THAT REQUIRE ONE OR MORE LICENSES TO SERVICE THE EQUIPMENT
SPECIFIED IN THIS MANUAL
. I
EQUIPMENT
MPROPER INSTALLATION
THE EQUIPMENT SPECIFIED IN THIS MANUAL
SERVICE OR REPAIR THE EQUIPMENT SPECIFIED IN THIS MANUAL WITHOUT PROPER
TRAINING MAY RESULT IN PRODUCT DAMAGE
.
INJURY OR DEATH
T
HE UNIT HAS ITS OWN
WHILE VACUUMING THE UNIT
ELECTRICAL ARCING
S
I
HIPPING
NSPECTION
Always keep the unit upright; laying the unit on its side or top may
cause equipment damage. Shipping damage, and subsequent in-
vestigation is the responsibility of the carrier. Verify the model
number, specifications, electrical characteristics, and accesso-
ries are correct prior to installation. The distributor or manufac-
turer will not accept claims from dealers for transportation dam-
age or installation of incorrectly shipped units.
www.amana-hac.com
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AFETY
NSTRUCTIONS
WARNING
.
POWER BEFORE SERVICING
. F
,
PERSONAL
.
, "
")
SERVICE
THE EQUIPMENT SPECIFIED IN THIS MANUAL
. T
HE MANUFACTURER WILL NOT BE RESPONSIBLE
. I
,
F YOU SERVICE THIS UNIT
YOU ASSUME RESPONSIBILITY
,
ONLY LICENSED PERSONNEL SHOULD SERVICE THE
,
ADJUSTMENT
,
OR ATTEMPTING TO INSTALL
,
PROPERTY DAMAGE
CAUTION
P
-
. U
UMP
DOWN MODE
SE THE
. V
ACUUMING TOO LOW CAN CAUSE INTERNAL
,
RESULTING IN A DAMAGED OR FAILED COMPRESSOR
AILURE
,
,
ADJUST
SERVICE OR
. I
,
N ADDITION
IN
,
SERVICING OR REPAIR OF
,
,
ADJUST
,
PERSONAL
P
-
UMP
DOWN MODE
.

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Summary of Contents for Amana AVZC18

  • Page 1: Table Of Contents

    AFETY NSTRUCTIONS The following symbols and labels are used throughout this manual AVZC18 HEAT PUMP to indicate immediate or potential safety hazards. It is the owner’s INSTALLATION & SERVICE REFERENCE and installer’s responsibility to read and comply with all safety information and instructions accompanying these symbols.
  • Page 2: Codes & Regulations

    Specifica- ate regulatory codes prior to determining final clearances. tion sheets can be found at www.amana-hac.com for Amana® Another important consideration in selecting a location for the brand products. Within the website, please select the residential unit(s) is the angle to obstructions.
  • Page 3: Safe Refrigerant Handling

    LECTRICAL OISE The unit should be well grounded so that potential effects of elec- WARNING trical noise from the inverter to surrounding equipment can be minimized. O AVOID POSSIBLE EXPLOSION •N EVER APPLY FLAME OR STEAM TO A REFRIGERANT CYLINDER F YOU When selecting an installation location, keep sufficient distance MUST HEAT A CYLINDER FOR FASTER CHARGING...
  • Page 4 Where possible, drain as much residual compressor oil from RECOMMENDED existing systems, lines, and traps; pay close attention to low ar- INTERCONNECTING TUBING (Ft) eas where oil may collect. NOTE: If changing refrigerant, the indoor coil and metering device must be replaced. Only AV**PEC Line Set Length 0 - 125' Equivalent air handlers are compatible and have been manufacturer ap-...
  • Page 5: Refrigerant Line Connections

    EFRIGERANT ONNECTIONS WARNING O AVOID POSSIBLE EXPLOSION THE LINE FROM THE NITROGEN IMPORTANT CYLINDER MUST INCLUDE A PRESSURE REGULATOR AND A PRESSURE To avoid overheating the service valve, EEV, or filter RELIEF VALVE HE PRESSURE RELIEF VALVE MUST BE SET TO OPEN AT drier while brazing, wrap the component with a wet rag, or use a thermal heat trap compound.
  • Page 6: Electrical Connections

    TART ROCEDURE ETAIL LECTRICAL ONNECTIONS Liquid and gas valves on heat pump unit are closed to contain the charge within the unit. The unit is shipped with the valve stems WARNING closed and caps installed. Do not open valves until the indoor coil HIGH VOLTAGE! and line set is evacuated.
  • Page 7 OLTAGE ONNECTIONS UTDOOR NDOOR IRING Route power supply and ground wires through the high voltage Low voltage wiring consists of two wires between the indoor unit port and terminate in accordance with the wiring diagram pro- and outdoor unit and four wires between the indoor unit and vided inside the control panel cover.
  • Page 8 ATTENTION INSTALLER - IMPORTANT NOTICE! Please read carefully before installing this unit. • For AVZC18, do not install the 24 Volt Transformer that is included with the CTK04 Thermostat in the Heat Pump Unit; it is not needed. • Do not attach any wires to the R & C Terminals on the Heat Pump Unit, as they are not needed for inverter unit setup.
  • Page 9 3. S YSTEM TART NOTICE N INITIAL POWER START THE OUTDOOR UNIT WILL DISPLAY CODE E11, SYSTEM SIGNALING THAT INITIAL TEST MUST BE RUN OLLOW ™ OMFORT SETUP SCREEN TO ENTER APPLICATION UNIQUE INFORMATION OMFORT ET THERMOSTAT MANUAL FOR DETAILED INFORMATION A system test is now required to check the equipment settings and functionality.
  • Page 10 4. From the MENU screen, scroll down and select COMFORTNET™ USER MENU. 5. Enter Installer password. (The password is the Date Code located on the thermostat and is available by entering the EQUIPMENT STATUS menu and scrolling to the bottom.) 6.
  • Page 11 8. Next, scroll down and select EQUIP TEST. 9. Select SYSTEM TEST. 10. Select ON to run the SYSTEM TEST. Press DONE to initiate test. 11. Allow the system test to run for its duration (5-15 minutes). EQUIP TEST SCREEN will show the system test is ON once selected.
  • Page 12 12. Press Previous Menu button and navigate to HOME screen and allow test to finish. The display similar to the one at the right will be displayed after SYSTEM TEST completes. Test is complete only when CODE 11 notice clears from BOTH the thermostat display AND the seven segment LED display on the outdoor unit.
  • Page 13 3. Enter Installer password. (The password is the Date Code located on the thermostat and is available by entering the EQUIPMENT STATUS menu and scrolling to the bottom). 4. Select YES to continue. 5. Select HEAT PUMP. 6. Select MAINTENANCE. COOL SET-UP...
  • Page 14 7. Select CHARGE MODE. 8. Select ON. Press DONE to initiate CHARGE MODE. (System will then run for 1 hour and either return to cooling or heating mode depending if the thermostat is set to COOL or HEAT MODE from the SYSTEM menu on the main screen. If charging is not complete after 1 hour, repeat 7.
  • Page 15 NOTICE 5. A DJUST EFRIGERANT EVEL Using service equipment, add or recover refrigerant according to HECK THE CHRADER PORTS FOR LEAKS AND TIGHTEN VALVE CORES NECESSARY NSTALL CAPS FINGER TIGHT the calculation in Step 1. Allow system to stabilize for 20 minutes after adjusting charge level.
  • Page 16 Backup Heat Lockout Compressor Lockout Temperature Temperature (F°) In order to access temperature, the compressor lockout and the backup heat lockout, press MENU and scroll down to press IN- STALLER OPTIONS. Enter the date code (password) when prompted. Choose VIEW / EDIT CURRENT SETUP and COMPRESSOR LOCKOUT / BALANCE POINT will be under HEAT / COOL CONTROL OPTIONS.
  • Page 17 3. Enter Installer password if known. a. The password is the thermostat date code and can be obtained by selecting the red Cancel button and selecting the Dealer Information button. b. Once recorded, click the green OK button and return to the previous step.
  • Page 18 7. BOOST MD turns BOOST MODE OFF or ON. BOOST MODE is ON by default..Heat Pump > SYS SETUP > BOOST MD 8. BOOST TEMP adjusts the activation temperature from 70° to 105°. “Always ON” option is also available to permanently engage BOOST MODE. Factory default is 105°.
  • Page 19 Once satisfied with BOOST MODE adjustments, navi- gate to the HOME screen by selecting the Previous Menu button three times then selecting HOME. DEHUMIDIFICATION 9. Additional Dehumidification operational options can be The thermostat reads the indoor humidity level from the CTK04 selected in the resulting window.
  • Page 20 Two-way digital communications is accomplished using only two Time Stamp wires. The thermostat needs 24 VAC for power. 4 wires between the Mode indoor unit and thermostat plus two wires between the indoor unit and outdoor unit are all that are required to operate the Compressor Reduction Mode system.
  • Page 21 • Profile C ramps up to 82% of the full cooling demand airflow YSTEM ETUP and operates there for approximately 7 1/2 minutes. The motor This menu allows for the setting of BOOST MODE. BOOST MODE then steps up to the full demand airflow. Profile C also has a enables the system to operate at a higher compressor speed than one (1) minute 100% OFF delay.
  • Page 22: Heat Pump Advanced Feature Menu

    DVANCED EATURE DIAGNOSTICS INDICATION/USER SUBMENU ITEM COMMENTS MODIFIABLE OPTIONS Clear Faults NO or YES Selecting "YES" clears the fault history. Fault 1 Most recent HP fault Fault 2 2nd most recent HP fault Fault 3 3rd most recent HP fault Fault 4 4th most recent HP fault Fault 5...
  • Page 23 SYSTEM SETUP (SYS SETUP) DVANCED EATURE USER MODIFIABLE SUBMENU ITEM COMMENTS OPTIONS Reset System Setup Options to NO or YES Selecting "YES" resets this menu to factory default Factory Defaults settings. SET MAX CURRENT Future use. If the outdoor & indoor units are within +/- 15 ft. vertical distance, select SAME LEVEL.
  • Page 24 DVANCED EATURE COOL SETUP SUBMENU ITEM USER MODIFIABLE OPTIONS COMMENTS CL Reset YES or NO Selecting to default factory setting. Cool Airflow Trim Hi -15% to +15% in 3% increments Selects the cooling airflow trim amount. Cool Airflow Trim Int -15% to +15% in 3% increments Selects the cooling airflow trim amount.
  • Page 25: Wiring Diagram [2-5 Ton ]

    [2-5 T AVZC180241**, AVZC180361**, AVZC180481**, AVZC180601** IRING IAGRAM Wiring is subject to change. Always refer to the wiring diagram on the unit for the most up-to-date wiring.
  • Page 26: Capacitor

    APACITOR WARNING VOID CONTACT WITH THE CHARGED AREA •N EVER TOUCH THE CHARGED AREA BEFORE CONFIRMING THAT THE RESIDUAL VOLTAGE IS VOLTS OR LESS 1. S HUT DOWN THE POWER AND LEAVE THE CONTROL BOX FOR MINUTES 2. M AKE SURE TO TOUCH THE ARTH GROUND TERMINAL TO RELEASE THE STATIC ELECTRICITY FROM YOUR BODY TO PREVENT FAILURE OF THE...
  • Page 27 APACITOR WARNING VOID CONTACT WITH THE CHARGED AREA •N EVER TOUCH THE CHARGED AREA BEFORE CONFIRMING THAT THE RESIDUAL VOLTAGE IS VOLTS OR LESS 1. S HUT DOWN THE POWER AND LEAVE THE CONTROL BOX FOR MINUTES 2. M AKE SURE TO TOUCH THE ARTH GROUND TERMINAL TO RELEASE THE STATIC ELECTRICITY FROM YOUR BODY TO PREVENT FAILURE OF THE...
  • Page 28 HEATING ANALYSIS CHART POSSIBLE CAUSE X IN ANALYSIS GUIDE INDICATE "POSSIBLE CAUSE" Liquid stop valve does not fully open Gas stop valve does not fully open Line set restriction Line set length is too long Blocked filter-dryer OD EEV coil failure OD EEV failure ID EEV coil failure ID EEV failure...
  • Page 29 COOLING ANALYSIS CHART POSSIBLE CAUSE X IN ANALYSIS GUIDE INDICATE "POSSIBLE CAUSE" Liquid stop valve does not fully open Gas stop valve does not fully open Line set restriction Line set length is too long Blocked filter-dryer OD EEV coil failure OD EEV failure ID EEV coil failure ID EEV failure...
  • Page 30: Troubleshooting

    ROUBLESHOOTING ClimateTalk PCB LED Transmitted ClimateTalk Thermostat Fault Probable Causes Corrective Actions Fault Code Display Message ● High electrical noise Indicates a general memory error. ● Replace control board if necessary OD CTRL FAIL1 ● Faulty control board ● Blocked/restricted condenser coil and/or ●...
  • Page 31 ROUBLESHOOTING ClimateTalk PCB LED Transmitted ClimateTalk Thermostat Fault Probable Causes Corrective Actions Fault Code Display Message ● Discharge thermistor inoperable or This error indicates the equipment is improperly connected ● Check discharge thermistor resistance and experiencing frequent high discharge ● Discharge thermistor is put on incorrect connections;...
  • Page 32 ROUBLESHOOTING ClimateTalk PCB LED Transmitted ClimateTalk Thermostat Fault Probable Causes Corrective Actions Fault Code Display Message ● Check installation clearances. ● Short circuit condition ● Check the opening of stop valve, should be full open; ● Stop valve not completely open Repair/replace if needed Board detected a high current condition.
  • Page 33 ROUBLESHOOTING ClimateTalk PCB LED Transmitted ClimateTalk Thermostat Fault Probable Causes Corrective Actions Fault Code Display Message This error indicates the equipment is experiencing frequent low discharge ● Check the connection to thermistors; Repair/replace if ● Thermistors inoperable or improperly superheat faults. needed connected Control has determined continued...
  • Page 34 ROUBLESHOOTING The ComfortNet™ system is a fully communicating system, consti- ETWORK ROUBLESHOOTING tuting a network. Occasionally the need to troubleshoot the net- Communications is achieved by taking the difference between a work may arise. The integrated control module has some on- positive dc signal and a negative dc signal.
  • Page 35: Setting The Mode Display

    ETTING ISPLAY MODE DISPLAY INTRODUCTION A 3-digit display is provided on the printed circuit board (PCB) as a backup tool to the thermostat for reading faults, fault history, monitoring and setting up the condensing unit. Follow the information provided in this section to learn how to use the mode display. DISPLAY The display consists of 3 digits.
  • Page 36: Setting No

    ETTING ISPLAY NAVIGATING THROUGH THE DISPLAY SCREENS SCREEN ZERO The home or default screen on the display. This shows the most recent fault. SCREEN ONE To access, hold the RECALL button from screen zero - 5 seconds. SCREEN TWO To access, hold the RECALL button from screen one - 5 seconds. SCREEN THREE To access, hold the RECALL button from screen two - 5 seconds.
  • Page 37 ETTING ISPLAY FAULT CODE HISTORY NAVIGATION < SCREEN ONE > This mode will allow the user to see the six most recent system faults. For a list of the fault codes, please see the TROUBLESHOOTING tables in this document. < SCREEN ZERO > Hold RECALL Press LEARN <...
  • Page 38 ETTING ISPLAY MONITORING MODE NAVIGATION < SCREEN ZERO > < SCREEN TWO > This screen allows the user to monitor system variables as shown in the tables at the end of this section. Blink interval: < SCREEN ONE > 0.4 sec. On - 0.4 sec. Off Hold RECALL Press LEARN <...
  • Page 39 ETTING ISPLAY SETTINGS MODE 1 NAVIGATION < SCREEN THREE > < SCREEN ZERO > Setting Mode 1 allows the user to adjust system settings as shown in the tables at the end of this section. Blink interval: < SCREEN TWO > 0.4 sec.
  • Page 40 ETTING ISPLAY SETTINGS MODE 2 < SCREEN FOUR > < SCREEN ZERO > Setting Mode 2 allows the user to change system settings. See table in back of this section. Blink interval: 0.4 sec. On - 0.4 sec. Off < SCREEN THREE > Press LEARN.
  • Page 41: Compressor Reduction Mode

    EGMENT ISPLAY SCREEN 0 (Display FAULT CODE) Setting Contents Notes Fault code (present) SCREEN 1 (Display FAULT CODES) Setting Contents Notes Fault code (latest) Latest Fault code (2nd) Fault code (3rd) Fault code (4th) Fault code (5th) Fault code (6th) SCREEN 2 (MONITOR MODE) Setting Contents...
  • Page 42 7-Segment Display SCREEN 3 (SETTING MODE 1) Setting Contents Setting Installer/Serviceman Notes 0:-15% 8:9% 5:0% 1:-12% 6:3% 9:12% 2:-9% 7:6% 10:15% Cool Airflow Trim High 3:-6% 4:-3% 0:-15% 8:9% 5:0% 1:-12% 6:3% 9:12% 2:-9% 7:6% 10:15% Cool Airflow Trim Int 3:-6% 4:-3% 0:-15%...
  • Page 43 EGMENT ISPLAY SCREEN 4 (SETTING MODE 2) Setting Contents Setting Installer/Serviceman Notes 0: 30min. 1: 60min. Maximum Defrost Interval 2: 90min. 3: 120min. Set Maximum Current Future Use 0:Same Level Vertical Rise 1:Outdoor Lower 2:Indoor Lower System Verification Test 0:ON 1:OFF Force Defrost Cycle 0:ON...
  • Page 44 SPLIT SYSTEMS AIR CONDITIONING AND HEAT PUMP HOMEOWNER’S ROUTINE MAINTENANCE RECOMMENDATIONS We strongly recommend a bi-annual maintenance checkup be performed before the heating and cooling seasons begin by a qualified servicer. LEAN UTSIDE UALIFIED ERVICER EPLACE OR LEAN ILTER IMPORTANT NOTE: Never operate unit without a filter installed as dust and lint will build up on internal parts resulting in loss of efficiency, equipment damage and possible fire.
  • Page 45 Start-up Checklist For Unitary Inverter *Store in job file Date: _________________________________________ Model Number: _________________________________________ Serial Number: _________________________________________ Technician: _________________________________________ Pre Start-Up (Check each item as completed) Verify all packaging material has been removed. Remove all shipping brackets per installation instructions. Verify the job site voltage agrees with the unit serial plate.
  • Page 46: Ta (Outdoor Air Temperature)

    Start-up Checklist For Unitary Inverter Start-Up (Insert the values as each item is completed.) ELECTRICAL Supply Voltage L1 - L2 Compressor Amps Blower Amps Condenser Fan Amps BLOWER EXTERNAL STATIC PRESSURE Return Air Static Pressure IN. W.C. Supply Air Static Pressure IN.
  • Page 47 THIS PAGE LEFT INTENTIONALLY BLANK...
  • Page 48 You can also scan the QR code on the right to be directed to the Product Registration Page. NOTE: SPECIFICATIONS AND PERFORMANCE DATE LISTED HEREIN ARE SUBJECT TO CHANGE WITHOUT NOTICE. Visit our website at www.amana-hac.com for information on: • Products •...

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