Warranty Case - Wallbe Pro Plus Online M2M Instruction Manual

Instruction manual
In addition, this wallbe® product is guaranteed by
the manufacturer against defects in materials and
workmanship for a period of four years. The war-
ranty period begins with the purchase of the device
from wallbe GmbH or from a wallbe® dealer.
The warranty for a period of four years will be granted
under the following conditions:
1. The prerequisite for the warranty is the installation
and annual maintenance (incl. maintenance protocol)
of the wallbe® product by a certified wallbe® spe-
cialist partner.
2. It is at the discretion of wallbe® whether the war-
ranty is fulfilled by repair or by replacement of the
device or the defective part. Further claims are ex-
cluded.
3. Warranty repairs may only be carried out by wallbe
GmbH. For repairs carried out by other dealers, the-
re is no claim for reimbursement of costs within the
scope of the warranty.
4. If the device is to be operated in a country ot-
her than the country for which it was originally
developed and produced, changes may have to be
made to the device in order to adapt it to the tech-
nical and / or safety standards of this other country.
Such changes are not due to defects in materials or
workmanship and are not covered by this warranty.
The costs for such changes and for damages to the
device caused by the changes will not be reimbursed.
5. Excluded from the guarantee are:
• The cost of regular inspections, maintenance, re-
pair or replacement of parts due to normal wear
and tear;
• Transport and travel costs as well as costs incurred
for the installation and dismantling of the device;
• Damage caused by misuse and improper use of
the device, and incorrect installation;
• Damage caused by lightning, water, fire, force
majeure, war, wrong mains voltage, insufficient
ventilation or other reasons beyond the control of
wallbe®.
6. This warranty is product-related and can be claimed
within the warranty period by any person who has
legally purchased the product.
Driving eMobility
7. The Buyer's statutory rights in respect of material
defects to which he is entitled under the purchase
contract are not restricted by this warranty.
Further information can be obtained by calling
+49 (0)5252 98892-00

9.3 Warranty case

When submitting a warranty claim, you will be required
to provide:
• The correctly and completely filled out warranty card,
• maintenance protocols,
• the original invoice or the sales receipt issued by the
dealer, or any other corresponding confirmation,
• the device serial number.
It is at the discretion of wallbe GmbH whether the war-
ranty obligations are fulfilled by repair or by replace-
ment of the device or the defective part. Further claims
are excluded.
For further information please contact the following
number:
Tel.: +49 (0)5252 98892-00
Or visit our website:
Web: www.wallbe.de
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