Troubleshooting - Braun WelchAllyn ThermoScan Pro 3000 Owner's Manual

Troubleshooting

Error message Situation
No probe cover is attached
and activation button was
pressed while probe was in the
ear.
Ambient temperature is not
within the allowed operating
range of 10 °C - 40°C
(50 °F to 104 °F ) or changing
too rapidly.
Temperature taken is not
within displayed temperature
range (20 °C - 42.2 °C / 68 °F -
108 °F ).
HI = too high
LO = too low
Battery is low, but
thermometer will still operate
correctly.
(No light function)
Battery is too low to take
correct temperature readings.
System error
• If error persists
• If error still persists
Solution
Make sure probe window is clean;
refer to section «Care and cleaning»
i f necessary.
Attach new, clean probe cover to
stop error beeps.
Allow the thermometer to remain in a
room for 30 minutes where
the temperature is between
10 °C and 40°C ( 50 °F to 104 °F ).
Make sure new, clean probe cover is
attached and thermometer is
properly inserted.
To clear the error message, attach a
new, clean probe cover or press the
/mem button.
Then, take a new temperature.
Insert new batteries
Insert new batteries
Wait 30 seconds until thermometer
powers down, then turn on again.
... reset the thermometer by
removing the batteries and putting
them back in.
...call Welch Allyn Customer Service
(see page 2).
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