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Copyright July 27, 2020
Grace Company
(Reproduction Prohibited)
Version 1.4

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Summary of Contents for Grace Q'nique 21 Pro

  • Page 1 Copyright July 27, 2020 Grace Company (Reproduction Prohibited) Version 1.4...
  • Page 2: Important Safety Instructions

    Important Safety Instructions Please read all these safety instructions before using this machine. DANGER - To reduce the risk of electric shock, do not leave the machine unattended when plugged in. Always unplug this machine from the electric outlet immediately after using and before cleaning. WARNING - To reduce the risk of burns, fire, electric shock, or injury to persons: •...
  • Page 3 Important Safety Instructions GROUNDING INSTRUCTIONS This product must be grounded. In the event of malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord that has an equipment-grounding conductor and a grounding plug. Plug the cord from the quilting machine into a surge protector.
  • Page 4: Table Of Contents

    Table of Contents Important Safety Instructions ....2 Maintaining the Machine ....... 53 Machine Specifications ......5 Preparing the Oil Bottle ......54 Machine Layout ........6 Oiling and Cleaning ....... 55 Ports and Plug-Ins ........8 Changing the Needle ......58 Included Parts & Tools ......9 Adjusting the Bobbin Cam .....60 Adjusting the Hopping Foot....
  • Page 5: Machine Specifications

    Machine Specifications Product Dimensions Features Body: • Ergonomic handles and handlebars for efficient, extended use (page 17) • Height: 515 mm, or 20.25 inches • 5” Touch Display (page 19) • Width: 395 mm, or 15.5 inches • Length: 824 mm, or 32.4 inches •...
  • Page 6: Machine Layout

    Machine Layout Quilting Machine (Side View) 1. Hand Wheel 7. Thread Mast (page 33) Raises and lowers the needle bar. Guides the thread for quilting. 2. Bobbin Thread Tensioner (page 29) 8. Bobbin Thread Guide (page 29) Tensions thread for winding a bobbin. Guides thread for winding a bobbin.
  • Page 7 • Display (page 19) • Thread Cutter (page 33) Provides access to quilting options. Cuts excess thread after threading machine. Handlebar Controls (page 40) • Bottom Thread Guide (page 33) Controls machine functions. Positions thread when quilting. 10. Lamp (page 27) •...
  • Page 8: Ports And Plug-Ins

    Ports and Plug-Ins Quilting Machine (Rear View) Quilting Machine (Front View) Power Port with Retainer (page 25) Encoder Ports (page 21) Connects and holds power cable to the Connects encoders to machine. machine. Back Handle Port Cover Power On/Off Switch (page 25) For optional back handle accessory.
  • Page 9: Included Parts & Tools

    Included Parts & Tools Please make sure all pieces are included in your kit. Box 1 Back Wheel Front Wheel Plastic Base - Right Plastic Base - Left Support Assembly Support Assembly SMP-05-11705 SMP-05-11704 SMP-09-13185 SMP-09-13184 See page 16 See page 16 See page 13 See page 13 Handlebar Assembly...
  • Page 10 Box 2 Continued Lint Brush Needle Size 18 (x11) Needle Size 16 (x10) Needle Magnet (one pre-installed) SMP-03-10170 ACC-01-11025 ACC-01-11024 SMP-09-13837 See page 55 See page 58 See page 58 See page 58 Timing Spacer T-handle Allen Flat-head Hopping Foot Wrench 2 mm Screwdriver Height tool...
  • Page 11 Box 4 SBHCS Screw Shoulder Bolt SBHCS Screw Power Cord M6 x 20 mm (x2) M6 (x2) M6 x 16 mm (x6) SMP-02-14466 HDW-03-10088 HDW-03-10974 HDW-03-12206 See page 25 See page 13 See page 13 See page 16, 20 Oil Bottle M3 Thumb Screw (needle bar spare) HDW-03-11736...
  • Page 12: Out-Of-The-Box Assembly

    Out-of-the-Box Assembly These steps are for assembling the machine when it is first removed from the packaging materials. Please set up your quilting frame prior to machine assembly. Installing the Wheels ..................page 13 Installing the Wheel Covers ................page 16 Installing the Handlebars ...................page 17 Connecting the Display ..................page 19 Attaching the Thread Stand ................page 20 Installing the Upper Encoder ................page 21...
  • Page 13: Installing The Wheels

    Out-of-the-Box Assembly Installing the Wheels Set up the frame before assembling the machine. Parts & Tools Needed: Back Wheel Support SBHCS Screw T-handle Allen Front Wheel Assembly M6 x 20 mm (x2) Wrench 4 mm Support Assembly • Tape Measure (not included) Shoulder Bolt M6 (x2) Instructions...
  • Page 14 Out-of-the-Box Assembly Installing the Wheels (Continued) 3. Place the front wheel support assembly 5. Loosen two set screws on one side of the under the front of the machine, with the set machine (either the right side or left side) screws facing the rear.
  • Page 15 Out-of-the-Box Assembly Installing the Wheels (Continued) Re-tighten the wheel block set screws you loosened earlier with the 4 mm Allen wrench.
  • Page 16: Installing The Wheel Covers

    Out-of-the-Box Assembly Installing the Wheel Covers Parts & Tools Needed: SBHCS Screw T-handle Allen Plastic Base - Left Plastic Base - Right M6 x 16 mm (x4) Wrench 4 mm Instructions Take the following steps to install the wheel covers onto the machine: 1.
  • Page 17: Installing The Handlebars

    Out-of-the-Box Assembly Installing the Handlebars Parts & Tools Needed: T-handle Allen Handlebar Assembly Wrench 4 mm Instructions Take the following steps to install the machine handlebars: 1. With the 4 mm Allen wrench, remove 2. Slide the handlebars into the slot so the handlebar cover screw.
  • Page 18 Out-of-the-Box Assembly InstallingInstalling the Handlebars (Continued) 4. Hold the handlebars at the desired angle 7. Twist the controls until they are comfortable and tighten the cover screw. to hold and operate. 5. Plug the cables from the handlebars into the 8.
  • Page 19: Connecting The Display

    Out-of-the-Box Assembly Connecting the Display Parts & Tools Needed: 5 Inch Touch Display Instructions Take the following steps to install the display. Note: To remove the display, power off the 1. If not already done, plug one end of the ribbon cable into the display.
  • Page 20: Attaching The Thread Stand

    Out-of-the-Box Assembly Attaching the Thread Stand Parts & Tools Needed: Thread Stand SBHCS Screw T-handle Allen Assembly M6 x 16 mm (x2) Wrench 4 mm Instructions To install the thread stand assembly: • Use two M6 x 16 mm SBHCS screws to install the thread stand assembly on the right side of the machine.
  • Page 21: Installing The Upper Encoder

    Out-of-the-Box Assembly Installing the Upper Encoder Parts & Tools Needed: T-handle Allen Upper Encoder T-handle Allen Wrench 4 mm (silver spring) Wrench 2.5 mm Instructions The encoders monitor the position of the machine on the frame, allowing for regulated stitching. The upper encoder is installed on the outward-facing, left-rear wheel of the machine.
  • Page 22 Out-of-the-Box Assembly Installing the Upper Encoder (Continued) 6. Plug the encoder cable into one of the 3. Place the encoder screw into the left rear encoder ports on the back left of the wheel hole so the encoder O-ring is machine.
  • Page 23: Installing The Lower Encoder

    Out-of-the-Box Assembly Installing the Lower Encoder Parts & Tools Needed: Lower Encoder Zip Tie (2) T-handle Allen T-handle Allen (black spring) Zip Tie Mount (2) Wrench 4 mm Wrench 2.5 mm Instructions The encoders monitor the movement of the machine on the frame, allowing for regulated stitching. The lower encoder is installed on the left-rear wheel of the bottom carriage.
  • Page 24 Out-of-the-Box Assembly Installing the Lower Encoder (Continued) 6. Turn the encoder lock collar (shown in 3. Slide the wheel onto the encoder screw blue) to point up. Then tighten the lock with the wheel hub facing away from the collar screw with the 2.5 mm Allen encoder.
  • Page 25: Turning The Machine On/Off

    Out-of-the-Box Assembly Turning the Machine On/Off Parts & Tools Needed: Power Cord Instructions The power cable port and power switch are located on the back of the machine. To power on the machine, take the following steps: 3. Press the power cable retainer down firmly 1.
  • Page 26: Preparing To Quilt

    Preparing to Quilt This section of the manual covers choosing the settings for your machine, winding the bobbin, loading the bobbin case, and threading the machine. Choosing Machine Settings ................page 27 Winding a Bobbin ....................page 29 Loading the Bobbin Case ..................page 31 Threading the Machine ..................page 33 Final Checklist ....................page 38...
  • Page 27: Choosing Machine Settings

    Preparing to Quilt Choosing Machine Settings To customize the settings for the handlebar controls, screen buttons, or warning icons, take the following steps: 1. Press the Settings icon at the bottom of the touch display. Bobbin: Speed: > < Regulated: Precise 10 SPI Needle Jog Needle...
  • Page 28 Preparing to Quilt Choosing Machine Settings (Continued) Note: While in the Settings menu, the System Information screen, or the Help menu, only two of the handlebar buttons have a function: Return to Quilting Back to Previous Menu 2. Choose desired settings: •...
  • Page 29: Winding A Bobbin

    Preparing to Quilt Winding a Bobbin For information on adjusting the bobbin fill levels, see page 60. Parts & Tools Needed: Bobbin (Class M) Instructions Your machine comes with two bobbins pre-wound with 50 weight cotton thread. An empty M-class bobbin has also been provided.
  • Page 30 Preparing to Quilt Winding a Bobbin (Continued) 1. Run the thread through the thread mast 4. Tightly wrap the thread clockwise around guide loop directly above the thread cone. the bobbin a few times to hold the thread in place. Push the bobbin cam toward the bobbin to start winding.
  • Page 31: Loading The Bobbin Case

    Preparing to Quilt Loading the Bobbin Case Take the following steps to insert the wound bobbin into the bobbin case and place it in the machine: 4. Place the wound bobbin into the bobbin 1. Check that the needle is up. If needed, rotate the hand wheel to raise the needle.
  • Page 32 Preparing to Quilt Loading the Bobbin Case (Continued) 6. Test the tension of the bobbin case every time bobbin thread is changed; bobbin tension is the foundation for correct thread tension. a. Place the bobbin case flat on its side, on your palm. b.
  • Page 33: Threading The Machine

    Preparing to Quilt Threading the Machine Before threading the machine, make sure you’ve selected quality thread for your project. Choosing the right thread for the machine can prevent the thread from breaking or tangling up under the needle plate. For more information on choosing thread, see page 82. Note the following: •...
  • Page 34 Preparing to Quilt Threading the Machine (Continued) The following diagram outlines the path the thread (shown in blue) must take through the machine. 1. Thread Cone 2. Thread Mast Guide Loop 3. Thread Guide Rod 4. Small Thread Tensioner 5. Right Thread Guide 6.
  • Page 35 Preparing to Quilt Threading the Machine (Continued) 1. Rotate the hand wheel at the rear of the 4. Pull the thread straight up, through the thread mast guide loop above the thread machine to raise the needle to the top position.
  • Page 36 Preparing to Quilt Threading the Machine (Continued) 7. Feed the thread through the thread guide 10. Next, pass the thread down and around the thread guide next to the large thread above the large thread tensioner. tensioner. Thread Guide 8. Pull the thread around the large thread 11.
  • Page 37 Preparing to Quilt Threading the Machine (Continued) 13. Now pass the thread through the front of the needle bar eyelet, located above the needle. Thread the eye of the needle from front to back. Needle Bar Eyelet Eye of the Needle 14.
  • Page 38: Final Checklist

    Preparing to Quilt Final Checklist Before you begin quilting, make sure that: • The bobbin is wound and installed in the machine. • The needle is straight, and held firmly to the needle bar. • The power cord is connected to the machine and power outlet. •...
  • Page 39: Quilting

    Quilting Now that the machine is set up, it’s time to start quilting! This section of the manual describes handlebar control, using the four quilting modes, and tensioning the thread. Using the Handlebar Controls ................page 40 Using the Precise Quilting Mode ................page 41 Using the Cruise Quilting Mode ................page 43 Using the Baste Quilting Mode ................page 45 Using the Manual Quilting Mode ................page 47...
  • Page 40: Using The Handlebar Controls

    Quilting Using the Handlebar Controls When first powered up, the machine is in regulated precise quilting mode (see page 41) and can start quilting right away. Please take a moment to review the handlebar controls. These controls are used when quilting. While in the Settings menu, some buttons have a different purpose or do not function (see “Choosing Machine Settings”...
  • Page 41: Using The Precise Quilting Mode

    Quilting Using the Precise Quilting Mode The machine defaults to the regulated precise quilting mode when turned on. In this regulated quilting mode, the machine maintains the length of the stitch despite the speed and direction of the quilter’s movements. If the quilter stops moving, the machine stops stitching. To switch to a different quilting mode, press the next quilting mode button.
  • Page 42 Quilting Using the Precise Quilting Mode (Continued) 1. The over-speed indicator shows in green when stitching is active, and in gray when it is not. Press the start/stop quilting button on the handlebar to begin (activate) stitching. Move the machine across the quilt to place stitches. Keep the pace slow and even; moving too quickly can prevent stitch regulation.
  • Page 43: Using The Cruise Quilting Mode

    Quilting Using the Cruise Quilting Mode In cruise mode, the quilting machine maintains the length of the stitch despite the speed and direction of the quilter’s movements. However, the machine will continue to stitch in place (at the minimum speed) if the quilter stops moving the machine. To switch to a different quilting mode, press the next quilting mode button.
  • Page 44 > < Regulated: Precise Quilting 10 SPI Using the Cruise Quilting Mode (Continued) 4. Position the quilting machine over the quilt. If needed, use the needle jog buttons to move the needle closer or further from the fabric in small increments to help place your first stitch. Needle Jog Needle •...
  • Page 45: Using The Baste Quilting Mode

    Quilting Using the Baste Quilting Mode Use the basting mode to create loose, temporary stitches to hold layers of fabric together while quilting. To switch to a different quilting mode, press the next quilting mode button. Over-speed Bobbin Level Bobbin: Speed: Indicator <...
  • Page 46 Quilting Using the Baste Quilting Mode (Continued) 4. The over-speed indicator shows in green when stitching is active, and in gray when it is not. Press the start/stop quilting button on the handlebar to begin (activate) stitching. Move the machine across the quilt to place stitches. Keep the pace slow and even; moving too quickly can prevent stitch regulation.
  • Page 47: Using The Manual Quilting Mode

    Quilting Using the Manual Quilting Mode In this quilting mode, the machine produces stitches at a certain speed. It’s up to the quilter to move the machine the distance needed to get the desired stitch length. This mode is useful for small, continuous stippling patterns.
  • Page 48 > < Regulated: Precise Quilting 10 SPI Using the Manual Quilting Mode (Continued) 4. Position the quilting machine over the quilt. If needed, use the needle jog buttons to move the needle closer or further from the fabric in small increments to help place your first stitch. Needle Jog Needle <...
  • Page 49: Estimating Bobbin Fill Levels

    Quilting Estimating Bobbin Fill Levels Bobbin Level Indciator: Your machine is equipped with a bobbin-fill estimation tool that will help you gauge when it is time to refill the bobbin. The bobbin level indicator displays at the top left corner of each quilting mode screen.
  • Page 50: Adjusting Thread Tension

    Quilting Adjusting Thread Tension Proper thread tension prevents unwanted puckering, poorly-formed stitches, and malfunctions that can damage the fabric. Test your thread tension on extra materials before sewing on a project. Tip: Bottom thread tension is addressed in “Loading the Bobbin Case” (see page 31). Large Thread Tensioner 1.
  • Page 51 Quilting Adjusting Thread Tension (Continued) 1. Slowly increase the tension while stitching into scrap material. When the thread tension is balanced, the top and bottom thread (shown in blue and red) will knot in the middle of the fabric layers. Balanced Tension Too Little Top Tension Too Much Top Tension...
  • Page 52: Tracking Stitch Count And Run Time

    Quilting Tracking Stitch Count and Run Time To track the number of stitches your machine has sewn or hours it has run, press the “System Information” button from the Settings menu (see page 27). System Info Machine Rev. Firmware Versions XXXX ##/##/## Display Rev.
  • Page 53: Maintaining The Machine

    Maintaining the Machine Keep your machine performing at its peak by practicing good machine maintenance habits. Preparing the Oil Bottle ..................page 54 Oiling and Cleaning ....................page 55 Changing the Needle ..................page 58 Adjusting the Bobbin Cam ..................page 60 Adjusting the Hopping Foot................page 61 Reinstalling the Needle Plate ................page 66 This section of the manual covers oiling the machine, changing the needle, adjusting the bobbin cam and hopping foot, and reinstalling the needle plate.
  • Page 54: Preparing The Oil Bottle

    Maintaining the Machine Preparing the Oil Bottle Parts & Tools Needed: 3. Peel the safety foil off the opening of the oil bottle. Oil Bottle • Scissors (not included) Instructions Take the following steps to prepare the oil bottle for use in oiling the machine. 1.
  • Page 55: Oiling And Cleaning

    Maintaining the Machine Oiling and Cleaning Parts & Tools Needed: Lint Brush Oil Bottle • Compressed Air Can (optional; not included) Instructions Oil and Clean: • At the start of a new project Machine • After 20 hours of use •...
  • Page 56 Maintaining the Machine Oiling and Cleaning (Continued) 3. Clear debris from the spring and discs of the 1. In and around the hook assembly, clear small thread tensioner. away any lint, cloth, and thread remnants using the lint brush or compressed air. Hook Assembly Small Thread Tensioner...
  • Page 57 Maintaining the Machine Oiling and Cleaning (Continued) 4. Reload the bobbin case and return it to the machine. For detailed instructions, see “Loading the Bobbin Case” on page 31. 5. Place one to two drops of oil down the hole at the top of the machine, near the display.
  • Page 58: Changing The Needle

    Maintaining the Machine Changing the Needle For information on selecting a needle, see “Choosing Your Needle” Parts & Tools Needed: on page 80. Needle Needle Magnet Instructions A broken, bent, or burred needle may break thread, damage fabric, or even damage the machine. Always check that the needle is in good condition before starting a new project, and replace the needle after eight hours of use.
  • Page 59 Maintaining the Machine Changing the Needle (Continued) 4. Insert the new needle all the way into the 7. Hand-tighten the needle thumb screw. needle bar. Check the needle bar sight Do not over-tighten if using the flat-head hole above the thumb screw to make sure screwdriver.
  • Page 60: Adjusting The Bobbin Cam

    Maintaining the Machine Adjusting the Bobbin Cam Parts & Tools Needed: • 1.5 mm Allen Wrench (not included) Instructions The machine’s bobbin cam is set so the bobbin will wind completely before the winder shuts off. To change how much the bobbin fills before the winding stops, take the following steps: 1.
  • Page 61: Adjusting The Hopping Foot

    Maintaining the Machine Adjusting the Hopping Foot Parts & Tools Needed: T-handle Allen Hopping Foot Wrench 3 mm Height Tool Height Adjustment When quilting with thick fabric or batting layers, the hopping foot may press down on the quilt too tightly and begin to drag.
  • Page 62: Rotation Instructions

    Maintaining the Machine Adjusting the Hopping Foot (Continued) Rotation Instructions The hopping foot can be rotated to improve line of sight. To rotate the hopping foot, please take the following steps. 1. Power off the machine. 5. With the 3 mm Allen wrench, loosen the collar screw that holds the hopping foot 2.
  • Page 63 Maintaining the Machine Adjusting the Hopping Foot (Continued) 1. Lift the hopping foot collar back up to the press bar, and re-tighten the collar screw. Collar Screw 2. Slide the hopping foot into the collar and screw in place with the hopping foot screw.
  • Page 64: Removal Instructions

    Maintaining the Machine Adjusting the Hopping Foot (Continued) Removal Instructions To remove the hopping foot for maintenance or to adjust the hopping foot angle, take the following steps: 1. Power off the machine. 2. Rotate the hand wheel to lift the needle from the inside of the hopping foot. Hand Wheel 3.
  • Page 65: Installation Instructions

    Maintaining the Machine Adjusting the Hopping Foot (Continued) Installation Instructions To install the hopping foot on your quilting machine, please take the following steps: 1. Power off the machine. 2. Slide the hopping foot to the slot in the hopping foot collar. Use the 3 mm Allen wrench and hopping foot screw to tighten in place.
  • Page 66: Reinstalling The Needle Plate

    Maintaining the Machine Reinstalling the Needle Plate Parts & Tools Needed: Flat-head Screwdriver Removal Instructions To remove the needle plate from the quilting machine, take the following steps: 1. Power off the machine and raise the needle to the highest position using the hand wheel. Hand Wheel 2.
  • Page 67: Installation Instructions

    Maintaining the Machine Reinstalling the Needle Plate (Continued) Installation Instructions To install the needle plate onto the quilting machine, take the following steps: 1. Power off the machine. Raise the needle to 4. Slowly lower the needle with the hand wheel. the highest position using the hand wheel.
  • Page 68: Repairs And Diagnostics

    Repairs and Diagnostics The instructions in this section should only be taken at the direction of a Grace Company support technician. If you are experiencing problems with your machine, please contact our technical support team: • Phone: (800) 264-0644 • Email: support@graceframe.com Checking the Firmware ..................page 69...
  • Page 69: Checking The Firmware

    Repairs and Diagnostics Checking the Firmware The control firmware versions for the machine motor and the touch display are found by pressing “System Information” from the Settings menu (see page 27). System Info Machine Rev. XXXX ##/##/## Machine Revision Display Rev. XXXXXXXXX ##/##/## Display Revision Motor: 2600 RPM...
  • Page 70: Replacing The Encoder Spring

    Repairs and Diagnostics Replacing the Encoder Spring Please speak to a Grace Company support technician before Parts & Tools Needed: attempting these instructions. Upper Encoder Lower Encoder T-handle Allen T-handle Allen Spring (Silver) Spring (Black) Wrench 2.5 mm Wrench 4 mm Instructions If the encoder spring is over-tensioned, it may break and need to be replaced.
  • Page 71 Repairs and Diagnostics Replacing the Encoder Spring (Continued) 1. Remove the plastic stop, wheel spacer, washer, broken encoder spring, and shoulder spacer from the encoder. Plastic Shoulder Stop Spacer Wheel Spacer Encoder Washer Spring 2. Pull on the lock collar to remove it from 4.
  • Page 72 1. Complete the assembly instructions for the Adjust the screw and lock collar so the head of the screw slides in between the lock collar. encoder you repaired. For the upper encoder (silver spring) assembly instructions, see page 21. For the lower encoder (black spring) assembly instructions, see page 23.
  • Page 73: Reinstalling The Hook Holder

    Removal Instructions The hook holder keeps the hook assembly in place. The following procedure should only be attempted if determined necessary by a Grace Company support technician. If done incorrectly, major machine problems can result. 4. Slide the hook holder (shown in blue) from 1.
  • Page 74: Installation Instructions

    Repairs and Diagnostics Reinstalling the Hook Holder (Continued) Installation Instructions 5. Turn the inside part of the hook assembly (shown in blue) so that the positioning 1. Turn off the machine. guide is at the highest point. 2. Rotate the hand wheel to raise the needle to the highest point.
  • Page 75 Repairs and Diagnostics Reinstalling the Hook Holder (Continued) 2. Align the hook holder with the inside edge of the positioning guide, as shown below. 3. Tighten the hook holder screw to fasten the hook holder in place. The inside part of the hook assembly should no longer rotate freely by hand.
  • Page 76: Timing The Machine

    Timing your machine aligns the needle and hook assembly so that they are in the correct places during the creation of a stitch. Improper timing can result in damage to the machine and needle, or make sewing impossible. Please consult with a Grace Company support technician before attempting to adjust the timing on your machine.
  • Page 77 Repairs and Diagnostics Timing the Machine (Continued) 8. Stop raising the needle once the eye is about 5. As each of the 3 set screws aligns with the level with the hook (shown in blue). Do not timing cut-out, loosen them with the 2 mm continue to raise the needle.
  • Page 78 Repairs and Diagnostics Timing the Machine (Continued) Position the tip of the hook (shown in blue) in the middle of the back of the needle (shown in gray). This is easier to see from the back of the machine. Push the hook assembly inward (toward the rear of the machine) while tightening the set screw through the timing cut-out.
  • Page 79: Appendix

    Appendix This section of this manual covers additional information on quilting with your machine. Choosing Your Needle ..................page 80 Choosing Your Thread ..................page 82 Choosing Your Fabric and Batting ..............page 85 Troubleshooting Guide ..................page 86 Index ........................page 88...
  • Page 80: Choosing Your Needle

    Appendix Choosing Your Needle Using the wrong type of needle, or using a needle that is bent, broken, or blunt, can damage the fabric, the machine, and needle. For best results: • Use the recommended needle style for your machine (see below). •...
  • Page 81 Appendix Choosing Your Needle (Continued) Needle Diagram Needle Front View Needle Side View Shank Shaft Groove Scarf Point • Shank: Where the needle bar grasps the needle. • Shaft: The long, narrow part of the needle. Needle size is based upon the diameter of the needle shaft.
  • Page 82: Choosing Your Thread

    Appendix Choosing Your Thread Choosing the best thread for your project is just as important as choosing the correct needle. Good thread is strong and can pass the “Yank Test” (see “Threading the Machine” on page 33). It holds its color well over time (colorfastness), and uses long fibers (extra-long staple) that resist pilling or creating lint.
  • Page 83 Appendix Choosing Your Thread (Continued) Thread Size The thickness of the thread is called the weight (wt.). This number is usually stamped on the edge of the top or bottom of the thread cone. Notice that as the thread becomes heavier and thicker, the weight decreases: •...
  • Page 84 Appendix Choosing Your Thread (Continued) Our Recommended Thread Finesse thread is specially-designed for quilting by the Grace Company. It can be used with domestic (sewing) and quilting machines, and comes in 60 colors. • 100% Polyester, 3-ply thread • 110/18 or 100/16 quilting machine needle •...
  • Page 85: Choosing Your Fabric And Batting

    Appendix Choosing Your Fabric and Batting Fabric Some fabrics are not recommended for use with the quilting machine. Thick fabrics, such as denim or leather, have a lot of resistance that can bend or snap a needle, and misalign or break internal machinery.
  • Page 86: Troubleshooting Guide

    (page 25). Machine is not turned on Check power button is pressed down on right side (page 25). If problem persists, please contact a Grace Company support technician. Call (800) 264-0644. Stitches are skipped. Damaged needle Check needle (page 58).
  • Page 87 Needle plate is rubbing needle Check that needle plate is centered and does not hit needle (page 66). If problem persists, please contact a Grace Company support technician. Call (800) 264-0644. Machine is running loud. Machine and/or hook assembly Oil the machine and hook needs oiling assembly (page 55).
  • Page 88: Index

    Appendix Index Symbols firmware ............... 69 flat-head screwdriver ........66, 73, 76 2.5 mm T-handle Allen wrench......21, 23, 70 2 mm T-handle Allen wrench........76 3 mm T-handle Allen wrench......... 61, 73 grounding instructions ........... 3 4 mm T-handle Allen wrench... 13, 16, 17, 20, 21, 23, 70 guide loops .............
  • Page 89 Appendix Index (Continued) needle plate ..............66 needle scarf ..............81 thread ............... 29, 33, 82 needle size..............80 thread cutter ..............30 threading the machine ..........33 thread size ..............83 oiling ..............54, 55 thread stand ............20, 30, 35 out-of-the-box ..............
  • Page 90 The Grace Company 2225 South 3200 West Salt Lake City, UT 84119 Phone: 1-800-264-0644 Fax: 801-908-8888 www.graceframe.com...

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