Grace Q'nique 15 PRO Instruction
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Grace Q'nique 15 PRO Instruction

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Copyright April 10, 2020
Grace Company
(Reproduction Prohibited)
Version 1.5

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  • Page 1 Copyright April 10, 2020 Grace Company (Reproduction Prohibited) Version 1.5...

  • Page 2: Important Safety Instructions

    Important Safety Instructions Please read all these safety instructions before using this machine. DANGER - To reduce the risk of electric shock, do not leave the machine unattended when plugged in. Always unplug this machine from the electric outlet immediately after using and before cleaning. WARNING - To reduce the risk of burns, fire, electric shock, or injury to persons: •...
  • Page 3 Important Safety Instructions GROUNDING INSTRUCTIONS This product must be grounded. In the event of malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord that has an equipment-grounding conductor and a grounding plug. Plug the cord from the quilting machine into a surge protector.

  • Page 4: Table Of Contents

    Table Of Contents Important Safety Instructions ....2 Adjusting the Bobbin Cam .....66 Machine Specifications ......5 Adjusting the Hopping Foot....67 Product Dimensions ......5 Height Adjustment Instructions ..67 Electrical ...........5 Removal Instructions ......68 Features ..........5 Installation Instructions ....69 Machine Layout ........6 Reinstalling the Needle Plate ....70 Ports and Plug-Ins ........8 Removal Instructions ......70 Included Parts .........9...

  • Page 5: Machine Specifications

    Machine Specifications Product Dimensions Features • Ergonomic handles and handlebars for Body: efficient, extended use (page 44) • Height: 480 mm, or 19 inches • Touch screen to select menu options • Width: 395 mm, or 15.5 inches (page 23) •...

  • Page 6: Machine Layout

    Machine Layout Quilting Machine (Side View) 1. Thread Stand (page 34) 5. Bobbin Thread Tensioner (page 28) Holds a cone of thread. Tensions thread when winding a bobbin. 2. Hand Wheel 6. Bobbin Thread Cutter (page 28) Raises and lowers the needle bar. Cuts wound bobbin thread.
  • Page 7 9. Dual Thread Tension Guide (page 34) 10. Lamp Positions thread when quilting. Lights up needle area when machine is on. • Needle Bar (page 63) • Small Thread Tensioner (page 34) Holds the needle when quilting. Tensions thread when quilting. •...

  • Page 8: Ports And Plug-Ins

    Ports and Plug-Ins Machine Rear Machine Front 1. Power Port with Retainer (page 24) 6. Encoder Port (page 16) Connects and holds power cable to the Connects encoders to machine. machine. 7. Foot Pedal Port 2. Power On/Off Switch (page 24) For sit-down system.

  • Page 9: Included Parts

    Included Parts Please make sure all pieces are included in your kit. Zip Tie (2) Upper Encoder Lower Encoder Thread Mast Zip Tie Mount (2) (silver spring) (black spring) See page 22 See page 21 See page 16 See page 19 2.4”...

  • Page 10: Included Tools

    Included Tools Please make sure all pieces are included in your kit. 2 mm T-handle 2.5 mm T-handle 3 mm T-handle 4 mm T-handle Allen Wrench Allen Wrench Allen Wrench Allen Wrench Flat-head Lint Brush Oil Bottle Needle Magnet Screwdriver Hopping Foot Timing Spacer Height Gauge...

  • Page 11: Out-Of-The-Box Assembly

    Out-of-the-Box Assembly The machine requires minimal assembly to get started! This section of the manual covers aligning the wheels, installing the encoders, setting up the thread mast, attaching the touch screen display, and powering up the machine. Aligning the Wheels ...................page 12 Assembling the Upper Encoder ................page 16 Assembling the Lower Encoder ................page 19 Attaching the Thread Mast .................page 22...

  • Page 12: Aligning The Wheels

    Out-of-the-Box Assembly Aligning the Wheels Set up the frame before assembling the machine. Parts & Tools Needed: 3 mm T-handle Allen Wrench • Tape Measure (not included) Instructions The first step to preparing the quilting machine is to align the wheels so that the machine glides across the bottom carriage rails during use.
  • Page 13 Out-of-the-Box Assembly Aligning the Wheels 2. Next measure the distance between the two rear wheel block set screws. Wheel Block Set Screw 3. Compare the measurements. • If the distances are within an inch of each other, loosen the two left wheel block set screws with the 3 mm Allen wrench.
  • Page 14 Out-of-the-Box Assembly Aligning the Wheels • If the difference between the measurements is greater than an inch, loosen all four wheel blocks with the 3 mm Allen wrench. Note: The loosened wheel blocks are now able to shift from side to side. 4.
  • Page 15 Out-of-the-Box Assembly Aligning the Wheels 6. Slide machine up and down the carriage rails. Ensure all wheels contact with the rails and the machine moves smoothly. 7. Shift the machine so it is centered over the rails. 8. Re-tighten the set screws with the 3 mm Allen wrench.

  • Page 16: Assembling The Upper Encoder

    Out-of-the-Box Assembly Assembling the Upper Encoder Parts & Tools Needed: Upper Encoder 4 mm T-handle 2.5 mm T-handle (Silver Spring) Allen Wrench Allen Wrench Instructions The encoders make regulated stitching possible by tracking the position of the machine on the frame. The upper encoder has the short cable and silver spring.
  • Page 17 Out-of-the-Box Assembly Assembling the Upper Encoder 2. Use the 4 mm Allen wrench to remove the outer left-rear wheel (shown in blue) from the machine. The screw will not be needed and can be stored with the packaging materials. 3. Slide the flat side of the wheel onto the encoder screw (shown in gray). 4.
  • Page 18 Out-of-the-Box Assembly Assembling the Upper Encoder 6. Twist the encoder lock collar (shown in blue) to point up and tighten the lock collar screw with the 2.5 mm Allen wrench. Note: Your machine model may require the 2.0 Allen wrench for this step.

  • Page 19: Assembling The Lower Encoder

    Out-of-the-Box Assembly Assembling the Lower Encoder Parts & Tools Needed: 4 mm T-handle Zip Tie (2) 2.5 mm T-handle Lower Encoder Allen Wrench Allen Wrench Zip Tie Mount (2) (Black Spring) Instructions The lower encoder has the long cable and black spring. It must be installed on the rear-facing, left- rear wheel of the bottom carriage.
  • Page 20 Out-of-the-Box Assembly Assembling the Lower Encoder 2. Using the 4 mm Allen wrench, loosen the wheel screw to remove the rear-facing left-rear wheel (shown in blue) from the bottom carriage. Note: Some bottom carriage styles have only one wheel at each corner. In that case, remove the left-rear wheel and spacer. Wheel Screw Spacer Wheel...
  • Page 21 Out-of-the-Box Assembly Assembling the Lower Encoder 5. Turn the encoder lock collar (shown in blue) to point up. Then use the 2.5 mm Allen wrench to tighten the lock collar screw. Lock Collar Screw 6. Plug the encoder cable into one of the encoder ports on the back of the machine. Encoder Ports 7.

  • Page 22: Attaching The Thread Mast

    Out-of-the-Box Assembly Attaching the Thread Mast Parts & Tools Needed: Thread Mast Instructions The thread mast guides the thread to prevent snagging or tangling. Only two of the four guide loops are used when winding the bobbin or when threading the machine, so the machine can sew and wind a bobbin at the same time.

  • Page 23: Connecting The Touch Display

    Out-of-the-Box Assembly Connecting the Touch Display Parts & Tools Needed: 2.4” Touch Screen Display with Cable Instructions The touch display provides access to the Settings menu and quilting options for the machine. To connect the front display to the machine, please take the following steps: 1.

  • Page 24: Turning The Machine On/Off

    Out-of-the-Box Assembly Turning the Machine On/Off The power cable port and power switch are located on the back of the machine. Power Cable Port Power Switch 1. Lift up the power cable retainer (shown in blue) and plug the power cable into the machine. Power Cable Retainer Power Cable...

  • Page 25: Preparing To Quilt

    Preparing to Quilt This section of the manual covers choosing the settings for your machine, winding the bobbin, loading the bobbin case, and threading the machine. Choosing Machine Settings ................page 26 Winding the Bobbin ....................page 28 Loading the Bobbin Case ..................page 31 Threading the Machine ..................page 34 Final Checklist ....................page 42...

  • Page 26: Choosing Machine Settings

    Preparing to Quilt Choosing Machine Settings To customize the settings for the handlebar controls, screen buttons, or display appearance, take the following steps: Regulated 1. Press the Settings icon at the top of the touch display. Precise Regulated Settings Precise Needle Needle STOP...
  • Page 27 Preparing to Quilt Choosing Machine Settings Note: While in the Settings menu, the System Information screen, or the Screen Settings menu, only two of the handlebar buttons have a function: Return to Quilting Back to Previous Menu 2. Choose desired settings: •...

  • Page 28: Winding A Bobbin

    Preparing to Quilt Winding a Bobbin Parts & Tools Needed: Bobbin (Class M Large) Instructions Your machine comes with two bobbins wound with 50 weight cotton thread. Please note that using bobbin thread that does not match the top thread can cause machine malfunctions. An empty M-class bobbin has been provided.
  • Page 29 Preparing to Quilt Winding the Bobbin 1. Run the thread through two of the guide loops on the thread mast. Leave the other two loops available for threading the machine. Note: Avoid wrapping the thread around the mast by threading the first guide loop from back-to-front, and the second guide loop from front-to-back. Guide Loop Thread Mast 2.
  • Page 30 Preparing to Quilt Winding the Bobbin 4. Wrap the thread clockwise around the bobbin a few times to hold the thread in place. The thread should be held taut. Then push the bobbin cam toward the bobbin to start winding. Class M Bobbin Bobbin Cam...

  • Page 31: Loading The Bobbin Case

    Preparing to Quilt Loading the Bobbin Case After filling the bobbin, it is time to insert it into the bobbin case and place it in the machine. 1. Check that the needle is in the “Up” position. The bobbin case will not release from the machine if the needle is down.
  • Page 32 Loading the Bobbin Case Preparing to Quilt 5. Slip a few inches of thread through the slot and out of the hole. Hole Slot Note: If the bobbin is wound correctly it will turn clockwise when the thread is pulled. 6.
  • Page 33 Loading the Bobbin Case Preparing to Quilt b. Pull up on the thread. The thread should run freely. If the tension is correct, the bobbin will rise into a vertical position without lifting off of your hand. Too Little Tension Correct Tension Too Much Tension •...

  • Page 34: Threading The Machine

    Preparing to Quilt Threading the Machine Before threading the machine, make sure you’ve selected quality thread for your project. Choosing the right thread for the machine can prevent the thread from breaking or tangling up under the needle plate. Note the following: •...
  • Page 35 Threading the Machine Preparing to Quilt The following diagram outlines the path the thread (shown in blue) must take through the machine. • Thread Cone • Check Spring • Bottom Thread Guide • Thread Mast • Thread Guide • Eyelet of Needle Bar •...
  • Page 36 Preparing to Quilt Threading the Machine 1. Check that the needle is in the “Up” position. The needle cannot be threaded if it is down. Regulated 2. To prevent accidental stitching or needle movement, press the Settings icon on the Precise display to go to the Settings menu.
  • Page 37 Threading the Machine Preparing to Quilt 5. Feed the thread through the top hole of the dual thread tension guide. Wrap the thread around to the back of the guide and insert through the bottom hole. Dual Thread Tension Guide 6.
  • Page 38 Preparing to Quilt Threading the Machine 7. Loop the thread down around the large thread tensioner between the tension discs. Catch the thread on the check spring. Check Spring Large Thread Tensioner 8. Next, run the thread through the thread guide next to the large thread tensioner. Thread Guide...
  • Page 39 Threading the Machine Preparing to Quilt 9. Pass the thread up through the right thread guide on the way to the take-up lever. Right Thread Guide 10. Pull the thread through the hole in the take-up lever. Take-up Lever...
  • Page 40 Preparing to Quilt Threading the Machine 11. Feed the thread into the left thread guide, below the take-up lever. Left Thread Guide 12. Then pass the thread down through the bottom thread guide on the way to the needle. Bottom Thread Guide...
  • Page 41 Threading the Machine Preparing to Quilt 13. Now pass the thread through the front of the needle bar eyelet, located above the needle. Needle Bar Eyelet 14. Finally, feed the thread through the eye of the needle. Leave a few inches of dangling thread. Eye of the Needle...

  • Page 42: Final Checklist

    Preparing to Quilt Final Checklist Before you begin quilting, make sure that: • The thread mast is tightly attached. • The bobbin is wound and installed in the machine. • The display is secured. • The needle is straight, and held firmly to the needle bar. •...

  • Page 43: Quilting

    Quilting Now that the machine is set up, it’s time to start quilting! This section of the manual covers using the handlebar controls, the four quilting modes, and tensioning the thread. Using the Handlebar Controls ................page 44 Using the Precise Quilting Mode ................page 45 Using the Cruise Quilting Mode ................

  • Page 44: Using The Handlebar Controls

    Quilting Using the Handlebar Controls When first powered up, the machine is in regulated precise quilting mode and can start quilting right away. Please take a moment to review the handlebar controls. These controls are used when quilting. While in the Settings menu, some buttons have a different purpose or do not function (see “Choosing Machine Settings”...

  • Page 45: Using The Precise Quilting Mode

    Quilting Using the Precise Quilting Mode The machine defaults in precise quilting mode when powered on. In this regulated quilting mode, the machine maintains the length of the stitch despite the speed and direction of the quilter’s move- ments. If the quilter stops moving, the machine stops stitching. Regulated Next Quilting Settings...
  • Page 46 Regulated Regulated Quilting Precise Precise Using the Precise Quilting Mode Regulated Precise • Jog Needle: • Press to move the needle up or down in small increments. Needle Needle • Needle Stop Position: Press to choose if the needle should stop in the up or down position STOP when no longer stitching.

  • Page 47: Using The Cruise Quilting Mode

    Quilting Using the Cruise Quilting Mode Like in precise mode, in cruise the quilting machine maintains the length of the stitch despite the speed and direction of the quilter’s movements. However, the machine will continue to stitch in place (at the minimum speed) if the quilter stops moving. Regulated Next Quilting Settings...
  • Page 48 Quilting Regulated Using the Cruise Quilting Mode Precise • Jog Needle: • Press to move the needle up or down in small increments. Needle Needle • Needle Stop Position: Press to choose if the needle should stop in the up or down position STOP when no longer stitching.

  • Page 49: Using The Baste Quilting Mode

    Quilting Using the Baste Quilting Mode Use the baste quilting mode to create loose, temporary stitching to hold layers of fabric together while quilting. Baste Next Quilting Settings Mode Short Stitch Length Over-speed Indicator Needle Jog Needle Needle Stop STOP Stitch Button Position The following icons display:...
  • Page 50 Quilting Using the Baste Quilting Mode Regulated Precise • Jog Needle: • Press to move the needle up or down in small increments. Needle Needle • Needle Stop Position: Press to choose if the needle should stop in the up or down position STOP when no longer stitching.

  • Page 51: Using The Manual Quilting Mode

    Quilting Using the Manual Quilting Mode In this quilting mode, the machine produces stitches at a certain speed. It’s up to the quilter to move the machine the distance needed to get the desired stitch length. This mode is useful for small, continuous stippling patterns.
  • Page 52 Quilting Using the Manual Quilting Mode Manual • Speed Preset: Allows for changing the speed of the stitching quickly. To change the speed percentage for a preset, set the desired speed, then press and hold the preset you’d like to Manual change for 3 seconds.

  • Page 53: Adjusting Thread Tension

    Quilting Adjusting Thread Tension Proper thread tension prevents unwanted puckering, poorly-formed stitches, and malfunctions that can damage the fabric and the quilting machine. Test your thread tension on extra materials before sewing on a project. Tip: Bottom thread tension is addressed in “Loading the Bobbin Case” (see page 31). Large Thread Tensioner 1.
  • Page 54 Quilting Adjusting Thread Tension 2. Slowly increase the tension while stitching into scrap material. When the thread tension is balanced, the top and bottom thread (shown in blue and red) will knot in the middle of the fabric layers. Balanced Tension Too Little Top Tension Too Much Top Tension Top thread is pulled to...

  • Page 55: Tracking Stitch Count And Run Time

    Quilting Settings Stitch Half Full Tracking Stitch Count and Run Time Units Stitches Stitches per cm per in To track the number of stitches your machine has sewn or hours it has run, press the System Information icon from the Settings menu (see “Choosing Machine Settings” on page 26). Screen Settings The following information displays:...
  • Page 56 Motor: 2000 RPM Display R ev. Quilting Tracking Stitch Count and Run Time F411A12 04/25/19 • Hours Run: Displays the number of hours run since the last reset. Stitch Count: Hours Run: 143173 143173 Reset Reset • Press to start the hour count back at 0. Total Stitches: Total Hours: •...

  • Page 57: Maintaining The Machine

    Maintaining the Machine Keep your machine performing at its peak by practicing good machine maintenance habits. Preparing the Oil Bottle ..................page 58 Oiling and Cleaning ....................page 59 Changing the Needle ..................page 63 Adjusting the Bobbin Cam ..................page 66 Adjusting the Hopping Foot................page 67 Reinstalling the Needle Plate ................page 70 Calibrating the Touch Display ................page 73 This section of the manual covers oiling the machine, changing the needle, adjusting the bobbin cam...

  • Page 58: Preparing The Oil Bottle

    Maintaining the Machine Preparing the Oil Bottle Parts & Tools Needed: Oil Bottle Instructions 1. Snip off about 1/4th of an inch from the tip 3. Peel the safety foil off the opening of the oil of the plastic lid with a pair of scissors. bottle.

  • Page 59: Oiling And Cleaning

    Maintaining the Machine Oiling and Cleaning Parts & Tools Needed: Oil Bottle Lint Brush Instructions Oil and Clean: • At the start of a new project Machine • After 20 hours of use • After sitting without use for more than 30 days Bobbin Case •...
  • Page 60 Maintaining the Machine Oiling and Cleaning 3. Clear debris from the spring and discs of the small thread tensioner with the lint brush or compressed air. Small Thread Tensioner 4. Pull the lever (shown in blue) on the bobbin case to remove it from the hook assembly. Note: If the case won’t release, try raising the needle.
  • Page 61 Maintaining the Machine Oiling and Cleaning 6. In and around the hook assembly, clear away any lint, cloth, and thread remnants using the lint brush or compressed air. Hook Assembly 7. Rotate the hand wheel until the needle is halfway down. This will put the hook in the best position for oiling.
  • Page 62 Maintaining the Machine Oiling and Cleaning 9. Reload the bobbin case and return it to the machine. For detailed instructions, see “Loading the Bobbin Case” on page 31. 1-2 Drops 1-2 Drops 11. Power up the machine and test a few stitches to ensure the machine is running smoothly.

  • Page 63: Changing The Needle

    Maintaining the Machine Changing the Needle Parts & Tools Needed: Needle Needle Magnet Instructions A broken, bent, or burred needle can damage the fabric, break thread, or even damage the machine. Always check that the needle is in good repair before starting a new project. Straight Needle Bent Needle To avoid damage to the machine, please choose an approved needle style from the list below:...
  • Page 64 Maintaining the Machine Changing the Needle To change the needle on your quilting machine, take the following steps: 1. Power off the machine. 2. Raise the needle to the highest position with the hand wheel. 3. Loosen the needle thumb screw. If needed, use a flat-head screwdriver. Needle Thumb Screw 4.
  • Page 65 Maintaining the Machine Changing the Needle 5. On the new needle, place the needle magnet above the eye, on the groove (shown in blue). Eye of the Needle Needle Magnet 6. Insert the new needle so the groove and needle magnet are pointed to the front of the machine. The needle should be inserted all the way into the needle bar.

  • Page 66: Adjusting The Bobbin Cam

    Maintaining the Machine Adjusting the Bobbin Cam Parts & Tools Needed: • 1.5 mm Allen Wrench (not included) Instructions The machine’s bobbin cam is set so the bobbin will wind completely before thew winder automatically shuts off. To change how much the bobbin fills before the winding stops, take the following steps: 1.

  • Page 67: Adjusting The Hopping Foot

    Maintaining the Machine Adjusting the Hopping Foot Parts & Tools Needed: 3 mm T-handle Hopping Foot Allen Wrench Height Gauge Height Adjustment Instructions When quilting with thicker fabric or batting layers, the hopping foot may begin to drag from pressing down on the quilt too tightly.

  • Page 68: Removal Instructions

    Maintaining the Machine Adjusting the Hopping Foot Removal Instructions To remove the hopping foot for maintenance, take the following steps: 1. Power off the machine. 2. Rotate the hand wheel to lift the needle from the inside of the hopping foot. 3.

  • Page 69: Installation Instructions

    Maintaining the Machine Adjusting the Hopping Foot Installation Instructions To install the hopping foot on your quilting machine, please take the following steps: 1. Power off the machine. 2. Remove the needle. See “Changing the Needle” on page 63 for detailed instructions. 3.

  • Page 70: Reinstalling The Needle Plate

    Maintaining the Machine Reinstalling the Needle Plate Parts & Tools Needed: Flat-head Screwdriver Removal Instructions To remove the needle plate from the quilting machine, take the following steps: 1. Power off the machine and raise the needle to the highest position using the hand wheel. 2.

  • Page 71: Installation Instructions

    Maintaining the Machine Reinstalling the Needle Plate Installation Instructions To install the needle plate onto the quilting machine, take the following steps: 1. Power off the machine and raise the needle to the highest position using the hand wheel. 2. Place the needle plate onto the machine and align the four screw holes. Needle Needle Plate 3.
  • Page 72 Maintaining the Machine Reinstalling the Needle Plate 4. Place the four needle plate screws (shown in gray) into the plate. Make sure the needle plate is centered around the needle, and then tighten the screws with the flat-head screwdriver.

  • Page 73: Calibrating The Touch Display

    Settings Maintaining the Machine Stitch Half Full Calibrating the Touch Display Units Stitches Stitches per cm per in If the touch screen on the display is not working properly, the screen may need to be calibrated. Go Regulated to the Settings menu and press the Screen Settings icon Screen Precise...

  • Page 74: Repairs And Diagnostics

    Repairs and Diagnostics The instructions in this section should only be taken at the direction of a Grace Company support technician. If you are experiencing problems with your machine, please contact our technical support team: • Phone: (800) 264-0644 • Email: support@graceframe.com Checking the Firmware ..................page 75...

  • Page 75: Checking The Firmware

    Settings Repairs and Diagnostics Stitch Half Full Checking the Firmware Units Stitches Stitches per cm per in The control firmware versions for the machine motor and the touch display are found by pressing the System Information icon from the Settings menu (see “Choosing Machine Settings” on Screen Settings page 26).

  • Page 76: Replacing The Encoder Spring

    Repairs and Diagnostics Replacing the Encoder Spring Please speak to a Grace Company support technician before attempting these instructions. Parts & Tools Needed: Lower Encoder Upper Encoder 2.5 mm T-handle 4 mm T-handle Spring (Black) Spring (Silver) Allen Wrench Allen Wrench Instructions If the encoder spring is over-tensioned, it may break and need to be replaced.
  • Page 77 Repairs and Diagnostics Replacing the Encoder Spring 1. Use the 4 mm Allen wrench to loosen the encoder screw (shown in gray) and remove the encoder and wheel. 2. Remove the plastic stop, wheel spacer, washer, broken encoder spring, and shoulder spacer from the encoder.
  • Page 78 Repairs and Diagnostics Replacing the Encoder Spring 4. Place the replacement spring over the encoder screw, and insert the short arm of the spring all the way through the hole on the encoder base. Short Spring Short Spring 5. Place the long arm of the encoder spring arm into the hole on the encoder lock collar. Long Spring Lock Collar...
  • Page 79 Repairs and Diagnostics Replacing the Encoder Spring 6. Without allowing the arm to slip out of the lock collar, rotate the collar until it wraps around the encoder bolt. Adjust the screw and lock collar so the head of the screw slides in between the lock collar. Slide the shoulder spacer onto the screw with the thinner side toward the head of the bolt.
  • Page 80 Repairs and Diagnostics Replacing the Encoder Spring Next, place the washer, wheel spacer, and plastic stop onto the encoder screw. Plastic Stop Wheel Spacer Washer 10. Complete the assembly instructions for the encoder you removed. • For the upper encoder (silver spring) assembly instructions, see “Assembling the Upper Encoder”...

  • Page 81: Reinstalling The Hook Holder

    Removal Instructions The hook holder prevents the hook assembly from shifting out-of-place. The following procedure should only be attempted if determined necessary by a Grace Company support technician. If done incorrectly, major machine problems can result. 1. Turn off the machine.

  • Page 82: Installation Instructions

    Repairs and Diagnostics Reinstalling the Hook Holder Installation Instructions 1. Turn off the machine. 2. Rotate the hand wheel to raise the needle to the highest point. 3. Remove the needle plate using the flat-head screwdriver (see “Reinstalling the Needle Plate” on page 70).
  • Page 83 Repairs and Diagnostics Reinstalling the Hook Holder 7. Attach loosely with the hook holder screw. Do not tighten. Hook Holder Screw 8. Align the hook holder with the inside edge of the positioning guide, as shown below. 9. Tighten the hook holder screw to fasten the hook holder in place.

  • Page 84: Timing The Machine

    Timing your machine aligns the needle and hook assembly so that they are in the correct places during the creation of a stitch. Improper timing can result in damage to the machine and needle, or make sewing impossible. Please consult with a Grace Company support technician before attempting to adjust the timing on your machine.
  • Page 85 Repairs and Diagnostics Timing the Machine 6. As each of the 3 set screws aligns with the cut-out, loosen them with the 2 mm Allen wrench. Set Screw (x3) 7. When all three set screws are loosened, the outside part of the hook assembly (shown in blue) will rotate by hand.
  • Page 86 Repairs and Diagnostics Timing the Machine 8. Carefully rotate the hand wheel to drop the needle (shown in gray) all the way to the lowest point. Continue rotating the hand wheel the same direction. The needle should begin to raise up. 9.
  • Page 87 Repairs and Diagnostics Timing the Machine 11. Turn the hand wheel the opposite direction to bring the needle back down until it rests on top of the timing spacer (shown in blue). Do not let the needle rise to the top before bringing it back down or you will need to repeat steps 8-11.

  • Page 88: Appendix

    Appendix This section of this manual covers additional information on quilting with your machine. Choosing Your Needle ..................page 89 Choosing Your Thread ..................page 91 Choosing Your Fabric and Batting ..............page 94 Troubleshooting Guide ..................page 95 Index ........................page 97...

  • Page 89: Choosing Your Needle

    Appendix Choosing Your Needle Using the wrong type of needle, or using a needle that is bent, broken, or blunt, can damage the fabric, the machine, and needle. For best results: • Use the recommended needle style for your machine (see below). •...

  • Page 90: Needle Diagram

    Appendix Choosing Your Needle Needle Diagram Needle Front View Needle Side View Shank Shaft Groove Scarf Point • Shank: Where the needle bar grasps the needle. • Shaft: The long, narrow part of the needle. Needle size is based upon the diameter of the needle shaft.

  • Page 91: Choosing Your Thread

    Appendix Choosing Your Thread Choosing the best thread for your project is just as important as choosing the correct needle. Good thread is strong and can pass the “Yank Test” (see “Threading the Machine” on page 34). It holds its color well over time (colorfastness), and uses long fibers (extra-long staple) that resist pilling or creating lint.

  • Page 92: Thread Size

    Appendix Choosing Your Thread Thread Size The thickness of the thread is called the weight (wt.). This number is usually stamped on the edge of the top or bottom of the thread cone. Notice that as the thread becomes heavier and thicker, the weight decreases: •...

  • Page 93: Recommended Thread

    Choosing Your Thread Appendix Recommended Thread Finesse thread is specially-designed quilting thread by the Grace Company. It can be used with domestic (sewing) and quilting machines, and comes in 60 colors. • 100% Polyester, 3-ply thread • 110/18 or 100/16 quilting machine needle •...

  • Page 94: Choosing Your Fabric And Batting

    Appendix Choosing Your Fabric and Batting Fabric Some fabrics are not recommended for use with the quilting machine. Thick fabrics, such as denim or leather, have a lot of resistance that can bend or snap a needle, and misalign or break internal machinery.

  • Page 95: Troubleshooting Guide

    (page 24). Machine is not turned on Check power button is pressed down on right side (page 24). If problem persists, please contact a Grace Company support technician. Call (800) 264-0644. Stitches are skipped. Damaged needle Check needle (page 63).
  • Page 96 Needle plate is rubbing needle Check that needle plate is cen- tered and does not hit needle (page 70). If problem persists, please contact a Grace Company support technician. Call (800) 264-0644. Machine is running loud. Machine and/or hook assembly...

  • Page 97: Index

    Appendix Index firmware ..........75 foot pedal port ........... 8 alarm ........... 46, 48, 50 grounding instructions ........ 3 assembly ..........11 guide loops .........29, 36 basting sewing mode ........ 49 half-stitch ..........27 batting ............ 94 handlebar controls ......27, 44 beeping ........
  • Page 98 Appendix Index oiling ..........58, 59 thread ............. 91 thread cutter ..........30 threading the machine ......34 parts ............9 thread mast ........22, 29, 36 parts of machine ........6 thread size ..........92 power cable ..........24 thread stand ..........36 power cable retainer .........
  • Page 99 The Grace Company 2225 South 3200 West Salt Lake City, UT 84119 Phone: 1-800-264-0644 Fax: 801-908-8888 www.graceframe.com...

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