Page 1
ICP Storage Manager User’s Guide For Direct Attached Storage...
Page 2
Adaptec, Inc., 691 South Milpitas Blvd., Milpitas, CA 95035. Trademarks ICP vortex, the ICP vortex logo, and ICP Storage Manager, are trademarks of ICP vortex. Adaptec and the Adaptec logo are trademarks of Adaptec, Inc., which may be registered in some jurisdictions.
Page 3
For support via Email or phone, contact the ICP Technical Support Specialists at icp_support@adaptec.com, ● +49 89 4366 5522 (german), +49 89 4366 5533 (french), +49 89 4366 5544 (english). For sales information via Email or phone, contact the ICP sales department at icp_sales@adaptec.com, +49-(0)7132-9620-800. ● Mailing Address ICP vortex Computersysteme GmbH Konrad-Zuse-Str.9...
Software License Agreement PLEASE READ CAREFULLY: THE USE OF THIS SOFTWARE IS SUBJECT TO THE SOFTWARE LICENSE TERMS OF ICP VORTEX AND OTHER LICENSORS WHOSE SOFTWARE MAY BE BUNDLED WITH THIS PRODUCT. BY YOUR USE OF THE SOFTWARE INCLUDED WITH THIS PRODUCT YOU AGREE TO THE LICENSE TERMS REQUIRED BY THE LICENSOR OF THAT SOFTWARE, AS SET FORTH DURING THE INSTALLATION PROCESS.
Page 5
10. Export. You acknowledge that the laws and regulations of the United States and other countries may restrict the export and re- export of the Software. You agree that you will not export or re-export the Software or documentation in any form in violation of applicable United States and foreign law.
About This Guide How This Guide is Organized ... 13 What You Need to Know Before You Begin ... 14 Terminology Used in this Guide ... 14 Part I: Getting Started Introduction to ICP Storage Manager Getting Started Checklist ... 17 About ICP Storage Manager ...
Building Your Storage Space Overview... 28 Choosing a Management System ... 28 ‘Local’ or ‘Remote’?... 28 Starting and Logging In on the Local System ... 29 Understanding Permission Levels ... 29 Starting and Logging In ... 30 Starting ICP Storage Manager on Remote Systems ... 32 Starting the Full Application...
Page 8
Designating a Global Hot Spare ... 55 Assigning a Dedicated Hot Spare or Pool Hot Spare ... 56 What Do the Hot Spare Icons Mean?... 56 Removing or Deleting a Dedicated Hot Spare... 57 Deleting a Global Hot Spare ... 57 Creating a Snapshot ...
Page 9
Monitoring Tasks... 79 Monitoring Upcoming Tasks in the Task List ... 79 Checking Past Tasks and Events in the Event Log... 79 Modifying a Task... 80 What if a task misses its start time? ... 80 Deleting a Task ... 80 Disabling the Task Manager ...
Page 10
Nofifying All Users About Status and Activity ... 109 Changing an Operating System’s Event Log Setting ... 110 Updating and Customizing ICP Storage Manager Updating Adaptec Storage Manager ... 112 Adding Enhanced Features ... 112 Unlocking the Enhanced Features... 112 Setting Preferences and Changing Views...
Page 11
Failure in Multiple Logical Drives Simultaneously ... 125 Disk Drive Failure in a RAID 0 Logical Drive ... 125 Multiple Disk Drive Failures in the Same Logical Drive... 126 Forcing a Logical Drive with Multiple Drive Failures Back Online ... 127 Removing a Failed Disk Drive’s Icon ...
Page 12
Log out of ICP Storage Manager?... 150 Schedule a task? ... 150 Find the Task Manager? ... 150 Find the Notification Manager?... 150 Find the Email Notification Manager?... 150 What’s the difference between...? ... 151 ICP Storage Manager and the Agent? ... 151 Event notifications, email notifications, and event alerts?...
About This Guide ® Storage Manager ICP RAID controllers, disk drives, and enclosures, and then manage your stored data, whether you have a single RAID controller installed in a server or a complex Storage Area Network (SAN) with multiple RAID controllers, servers, and enclosures. This User’s Guide describes how to install and use ICP Storage Manager to build and manage ICP direct attached storage—a RAID controller and disk drives which reside inside, or are directly attached to, the computer accessing them, similar to the basic configurations shown in...
Part I: Getting Started—Follow the instructions in this section to install ICP Storage ● Manager and build your storage space. (For a definition of ‘storage space’ and other terms used in this User’s Guide, see Part II: Using ICP Storage Manager—Once your storage space is built, refer to this section ●...
Part I: Getting Started In this part: Introduction to ICP Storage Manager ... 16 Installing ICP Storage Manager ... 21 Building Your Storage Space ... 27...
Introduction to ICP Storage Manager In this chapter... Getting Started Checklist ... 17 About ICP Storage Manager ... 17 About the ICP Storage Manager Agent ... 17 Growing Your Storage Space with ICP Storage Manager... 18 System Requirements ... 20 Controller Support...
For information about creating an IP SAN with ICP Storage Manager and the Snap Server 700i Series, refer to the Adaptec Web site at www.adaptec.com. With ICP Storage Manager, you can group disk drives into logical drives and build in redundancy to protect your data and improve system performance.
Growing Your Storage Space with ICP Storage Manager As your requirements change, ICP Storage Manager grows with your storage space as you add more controllers, more disk drives, more logical drives, and more data protection. A Simple Storage Space This example shows a simple storage space that might be appropriate in a home office or for a small business.
Continuing to Grow Your Storage Space As your needs change, ICP Storage Manager will help you grow your storage space to include multiple controllers, storage enclosures, and disk drives in multiple locations. In this example, multiple systems, servers, disk drives, and enclosures have been added to the storage space.
System Requirements To install ICP Storage Manager and create a direct attached storage space, each system in your storage space must meet these requirements: PC-compatible computer with Intel Pentium 1.2 GHz processor, or equivalent ● At least 256 MB of RAM ●...
Installing ICP Storage Manager In this chapter... Installing on Windows ... 22 Installing on Linux ... 23 Installing on UnixWareor OpenServer... 24 Using ICP Storage Manager with a Firewall ... 24 Running ICP Storage Manager from the CD... 25 ICP Storage Manager must be installed on every system that will be part of your storage space. This chapter describes how to install ICP Storage Manager on different operating systems, and explains how to use ICP Storage Manager with a firewall.
Installing on Windows This section describes how to install ICP Storage Manager on systems running Windows. See System Requirements on page 20 Note: You need administrator or root privileges to install ICP Storage Manager. For details on verifying privileges, refer to your operating system documentation. If a previous version of ICP Storage Manager is installed on your system, you must remove it before beginning this installation.
Installing on Linux This section describes how to install ICP Storage Manager on systems running Linux. See System Requirements on page 20 ICP Storage Manager includes the Java Runtime Environment (JRE). Note: If a previous version of ICP Storage Manager is installed on your system, you must remove it before beginning this installation.
Installing on UnixWareor OpenServer Note: If a previous version of ICP Storage Manager is installed on your system, you must remove it before beginning this installation. Any customization files you created with the previous version are saved and used in the upgrade. To remove ICP Storage Manager, type the pkgrm RaidMan command.
Running ICP Storage Manager from the CD This section describes how to run ICP Storage Manager from the ICP RAID installation CD included in the kit, instead of as an installed application. When you run ICP Storage Manager from the CD, you are using bootable-CD mode. When to Choose Bootable-CD Mode Use ICP Storage Manager in bootable-CD mode if you want to install your operating system on a disk drive or logical drive associated with your controller.
Page 26
Click Launch Configuration Utility. ICP Storage Manager opens. In the tool bar, click Create. The Configuration wizard opens. Continue with Creating Logical Drives on page Chapter 2: Installing ICP Storage Manager ●...
Building Your Storage Space In this chapter... Overview ... 28 Choosing a Management System... 28 Starting and Logging In on the Local System ... 29 Starting ICP Storage Manager on Remote Systems... 32 Logging into Remote Systems from the Local System... 33 Creating Logical Drives...
Overview To build your storage space, complete these steps as described in the rest of this chapter: Choose at least one management system (see the next section). Start and log in to ICP Storage Manager on the management system (see Start ICP Storage Manager or the Agent on all other systems (see Log in to all other systems from the management system (see Create logical drives for all systems in your storage space (see...
Starting and Logging In on the Local System This section describes how to start and log in to the full ICP Storage Manager application. It also explains how ICP Storage Manager uses existing operating system permission levels to grant different amounts of access to your storage space. Understanding Permission Levels When you log in to ICP Storage Manager, your permission level is identical to your operating system permission level.
Starting and Logging In Note: You need root privileges to run ICP Storage Manager. To start ICP Storage Manager and log in on the local system, follow the instructions for your operating system: For Windows, see the following section. ● For Linux, see page ●...
Page 31
When the Log In dialog box appears (see password, then click Connect. (See information.) If ICP Storage Manager detects a new controller on the local system, the New Hardware Detected window opens. Click Register Now, then follow the on-screen instructions to complete the registration.
Starting ICP Storage Manager on Remote Systems The next step is to start ICP Storage Manager on all the remote systems in your storage space. (For more information about ‘remote’ systems, see You can run the full application on each system. Alternatively, if your storage space includes systems that aren’t connected to monitors (and therefore won’t require the user interface described in this User’s Guide), you can run the Agent only.
UnixWare or OpenServer To start the Agent, enter this command: sh /opt/RaidMan/RaidAgnt.sh When the Agent has started, a copyright message appears. Note: To have the Agent run automatically at system start-up, add this line to the /etc/inittab and / etc/conf/init.d/kernel files: nfra:12346:once:sh opt/RaidMan/RaidAgnt.sh Logging into Remote Systems from the Local System Once ICP Storage Manager or the ICP Storage Manager Agent (see systems in your storage space, the next step is to log in to the remote systems from the local...
Click Connect. ICP Storage Manager connects to the remote system and adds it to the list of managed systems in the Enterprise View. Note: You must log in to a remote system with the proper permission level to complete the tasks you wish to perform.
Creating Logical Drives ICP Storage Manager has a wizard to help you create (or configure) logical drives, and offers two configuration methods to choose from, depending on your needs: Express configuration (basic)—Automatically creates logical drives by grouping together ● same-sized physical drives, and assigns RAID levels based on the number of physical disk drives in the logical drive.
Page 36
When the wizard opens, ensure that Express configuration... is selected, then click Next Review the information that is displayed. To exclude specific disk drives, specify a size for the logical drives, or to make other changes to the configuration, click Modify logical devices. See information.
Page 37
Click Apply, then click Yes. ICP Storage Manager builds the logical drive(s), indicated by a magnifying glass moving across the new logical drive icon in the Logical Devices View. The configuration is saved on the ICP controller and on the physical drives. A magnifying glass means that a logical drive is being built.
The maximum number of supported RAID controllers varies depending on your operating system. See Controller Support on page 20 To continue, see Managing Your Storage Space on page Custom Configuration (Advanced) Custom configuration helps you build your storage space manually by stepping you through the process of creating logical drives, setting RAID levels, and configuring other settings.
Page 39
Select a RAID level. The most common RAID levels are listed first; advanced RAID levels are available by clicking Advanced settings. Note: To build a RAID Volume, see more information about RAID levels. Click Next. On the left side of the window, enter a name for the logical drive. Names can include any combination of letters and numbers, but cannot include spaces.
Page 40
By default, ICP Storage Manager automatically sets the size of the logical drive and maximizes the capacity of the disk drives you select. (To set a custom size for the logical drive, see Step (Optional) Create a global hot spare by clicking the Create Global Hot Spare button, then clicking on an available disk drive.
Page 41
If you have no other available disk drives, skip to If you have available disk drives and want to create additional logical drives, click Add logical device to open a new tab in the wizard. Tab for second logical drive Repeat Steps for each logical drive that you want to create on the controller.
Repeat Steps Partition and format your logical drives. See When you’ve finished building your storage space, continue with Space on page Managing Your Storage Space Once your storage space is built, you can add systems, controllers, and disk drives to meet your changing needs, then create logical drives by repeating the steps in this chapter.
Part II: Working in ICP Storage Manager In this part: Exploring ICP Storage Manager... 44 Protecting Your Data... 54 Modifying Your Direct Attached Storage... 61 Scheduling Recurring or Resource-Intensive Jobs... 76 Maintaining Physical Devices ... 82 Monitoring Status and Activity ... 94 Updating and Customizing ICP Storage Manager...
Exploring ICP Storage Manager In this chapter... Working in ICP Storage Manager... 45 Overview of the Main WindowThe main window of Adaptec Storage Manager has three main panels—left, right, and bottom—in addition to the other features shown in this fig- ure..45 Revealing More Device Information ...
Resize the panels and scroll horizontally or vertically as required, to view more or less information. Chapter 4: Exploring ICP Storage Manager What options are on the Actions menu? on The main window of Adaptec Storage Physical Devices Logical Devices View View ●...
The Enterprise View The Enterprise View is an expandable tree with one main branch, the Managed system branch, which displays automatically if you selected Direct Attached Storage when you installed ICP Storage Manager. Under Managed system, the Enterprise View lists the local system (the system you’re working on) and any remote systems with direct attached storage that you have logged in to from the local system.
What do the Enterprise View icons mean? Icon Description System with direct attached storage controller and directly attached disk drives or enclosures Enclosure Controller The Physical Devices View When you select a controller in the Enterprise View, information about the physical devices connected to that controller appear in the Physical Devices View.
What do the icons in the Physical Devices View mean? Icon Description Ready disk drive, not part of any logical drive Disk drive with some space allocated to a logical drive, and some space available Disk drive with no free space Failed disk drive Healthy global or dedicated hot spare protecting at least one logical drive (See Managing Hot Spares on page 55...
Page 49
Click on a logical drive to highlight the disk drives that comprise it in the Physical Devices View. You can also click on any disk drive to see which (if any) logical drive it belongs to. A disk drive shaded in light blue is not part of any logical drive. What do the icons in the Logical Devices View mean? Icon Description...
Revealing More Device Information You can reveal more information about disk drives and logical drives by using the View buttons (circled below) to change what information displays. Note: Not all views are available for all components. Default View (Text View) Click the arrows to expand list and reveal basic information.
Checking System Status from the Main Window ICP Storage Manager includes an event log for at-a-glance system status and activity information. The event log provides status information and messages about activity (or events) occurring in your storage space. Double-click any event to see more information in an easier- to-read format.
To uninstall ICP Storage Manager, follow the instructions for your operating system. Uninstalling From Windows Systems To uninstall Adaptec Storage Manager from a Windows system, use the Add or Remove Programs tool in the Control Panel. All Adaptec Storage Manager components are uninstalled.
Uninstalling From Solaris Systems To uninstall Adaptec Storage Manager from a Solaris system, type this command: pkgrm StorMan Adaptec Storage Manager is uninstalled. Uninstalling From VMWare Systems To uninstall Adaptec Storage Manager from a VMWare system, type this command: rpm --erase StorMan Adaptec Storage Manager is uninstalled.
Protecting Your Data In this chapter... Creating and Managing Hot Spares ... 55 Creating a Snapshot ... 58 Enabling Copyback ... 60 In addition to the standard (RAID 0, RAID 1, RAID 5, RAID 10, RAID 50) and enhanced (RAID 1E, RAID 5EE, RAID 6, RAID 60) RAID levels, controllers with the ICP Advanced Data Protection Suite include additional methods of protecting the data on your storage space.
Creating and Managing Hot Spares A hot spare is a disk drive that automatically replaces any failed drive in a logical drive, and can subsequently be used to rebuild that logical drive. (For more information on recovering from a disk drive failure, see page Hot Spare Limitations You can’t create a hot spare for RAID 0 logical drives, simple volumes, or spanned volumes.
Assigning a Dedicated Hot Spare or Pool Hot Spare A dedicated hot spare is assigned to one or more specific logical drives. (A dedicated hot spare that has been assigned to protect more than one logical drive is called a pool hot spare.) Note: You must create the logical drive before you can assign a dedicated hot spare.
Removing or Deleting a Dedicated Hot Spare You can delete a dedicated hot spare or remove it from a logical drive. You may want to do this to: Make disk drive space available for another logical drive. ● Make a dedicated hot spare into a global hot spare. ●...
In the menu bar, select Actions, then click Delete hot-spare drive. The hot spare is deleted and the disk drive becomes available for other uses in your storage space. Creating a Snapshot Note: Snapshots are only supported on Windows and Linux operating systems. A snapshot is a frozen image of a logical drive at a particular point in time.
Creating a Snapshot With Backup Caution: To avoid a corrupted snapshot, ensure that no files are open or in use on the source logical drive before you begin this task. To create a snapshot with backup: In the Logical Devices View, right-click the logical drive you want to copy. Click Create snapshot, select with backup to, the In click the name of the of the target logical drive (in this example, “Device1”).
Creating a Snapshot Without Backup Caution: To avoid a corrupted snapshot, ensure that no files are open or in use on the source logical drive before you begin this task. To create a snapshot without backup: In the Logical Devices View, right-click the logical drive you want to copy. Click Create snapshot, select without backup to, then click the name of the of the target logical drive (in this example, “LogicalB2”).
Modifying Your Direct Attached Storage In this chapter... Understanding Logical Drives ... 62 Creating and Modifying Logical Drives ... 63 Fine-tuning Logical Drives ... 66 Verifying Logical Drives ... 68 Increasing the Capacity of a Logical Drive... 70 Changing the RAID Level of a Logical Drive... 73 Deleting a Logical Drive...
Understanding Logical Drives A logical drive is a group of physical disk drives that appears to your operating system as a single drive that can be used for storing data. A logical drive can comprise one or more disk drives and can use part or all of each disk drive’s capacity.
Creating and Modifying Logical Drives For basic instructions for creating logical drives, see This section describes three additional scenarios for creating logical drives, and provides instructions for modifying a logical drive as it’s being created. To create a new logical drive of a specified size, see the following section. ●...
Including Different-sized Disk Drives in a Logical Drive You can combine disk drives of different sizes in the same logical drive. If the logical drive includes redundancy, however, the size of each segment can be no larger than the size of the smallest disk drive.
Creating a Logical Drive Using Available Segments Free segments on a disk drive can be used to create a new logical drive. (Each segment can only be used in one logical drive at a time.) To create a logical drive using free segments on disk drives: Complete Steps through Custom Configuration (Advanced) on page...
Fine-tuning Logical Drives You can fine-tune a new or existing logical drive to meet your needs by changing its name or adjusting the Advanced settings described in this section. (Not all options are available for all controllers or all RAID levels.) Renaming a Logical Drive To change the name of a logical drive: In the Enterprise View, click the controller associated with the logical drive.
Changing the Stripe Size The stripe size is the amount of data (in KB) written to one partition before the controller moves to the next partition in a logical drive. Stripe size options vary, depending on your controller. Normally, the default stripe size provides the best performance.
Changing the Initialize Priority The Initialize Priority setting determines the priority for the initialization of the logical drive. The default setting is High, which means that the logical drive is initialized as quickly as possible. Changing the Initialize Method The Initialize Method setting determines how a logical drive is initialized (prepared for reading and writing), and how long initialization will take.
Verifying and Fixing a Logical Drive Note: To verify a logical drive without fixing it, see While ICP Storage Manager verifies and fixes a logical drive, you can’t complete any other tasks on the controller. Because the verification can take a long time to complete, you may want to schedule it as a task to be completed overnight or on a weekend.
To begin the verification immediately, click Yes. To schedule the verification for later, click Schedule, set the date and time, then click Apply. You can also set the verification to recur. (For more information on scheduling tasks, see page 77.) Note: Don’t power off the system while the verification is in progress.
Page 71
The expanded logical drive must have a capacity that’s greater than or equal to the original logical drive. To increase the capacity of a logical drive: In the Enterprise View, click the controller associated with the logical drive. In the Logical Devices View, click the logical drive. In the menu bar, select Actions, then click Expand or change logical device (shown in the figure in Step 4 on page...
Click on the disk drive(s) or disk drive segments you want to add to the logical drive. Note: ICP recommends that you not combine SAS and SATA disk drives within the same logical drive. ICP Storage Manager generates a warning if you try to create a logical drive using a combination of SAS and SATA disk drives.
Changing the RAID Level of a Logical Drive As your requirements change, you can change the RAID level of your logical drives to suit your needs. You may want to do this to add redundancy to protect your data, or improve data availability for speedier access to your data.
In the menu bar, select Actions, then click Delete logical device. When prompted, click Yes to delete the device, or No to cancel the deletion. If you click Yes, the logical drive is deleted. The disk drives or drive segments included in the logical drive become available, and can be used to create a new logical drive (see to expand an existing logical drive (see Creating a RAID Volume...
Page 75
ICP Storage Manager prompts you to select the correct number of logical drives. Number of disk drives required Modify the Advanced Settings, if required. (See more information.) Click Next to review the RAID Volume settings. To make changes, click Back. This example shows one RAID Volume ready to be created.
Scheduling Recurring or Resource- Intensive Jobs In this chapter... Scheduling a Task ... 77 Opening the Task Manager ... 78 Monitoring Tasks... 79 Modifying a Task ... 80 Deleting a Task... 80 Disabling the Task Manager... 80 ICP Storage Manager allows you to schedule some types of jobs (or tasks) to complete at convenient times.
Scheduling a Task If a task is lengthy and limits access to components on your storage space, you may want to set a date and time for the task to complete, instead of running the task while there is activity on your storage space.
Set the date and time for the task. Note: Keep geography in mind—If you are scheduling tasks on remote systems located in other geographical areas, remember that the time you set for a scheduled task is that system’s time, which may be different from local time. You will be prompted to select a new time if the one you’ve set occurs in the past on the remote system.
Monitoring Tasks Use the two main panels of the Task Manager—the task list and the task event log—to monitor your tasks. Monitoring Upcoming Tasks in the Task List The Task List displays all scheduled tasks in order of creation, and includes basic information about each task.
Modifying a Task If your requirements change, you can reschedule a task to a different date or time. You can also modify the task description that appears in the Task List. Creating a custom task description makes it easier to find the task in the Task List. To modify a scheduled task: In the tool bar, click Configure, point to the system you want, then click Tasks (as shown page...
Chapter 7: Scheduling Recurring or Resource-Intensive Jobs In the menu bar, click Actions, then click Disable Task Scheduler. The Task Manager is disabled. The Tasks tab (shown at right) shows the red ‘disabled’ icon. Note: When the Task Manager is disabled, a brief three-tone alert sounds each time you open and log in to ICP Storage Manager.
Maintaining Physical Devices In this chapter... Viewing Component Properties ... 83 Blinking a Component... 83 Working with Failed or Failing Disk Drives... 84 Initializing and Erasing Disk Drives... 84 Working with Controllers ... 85 Testing and Silencing System and Enclosure Alarms ... 88 Updating the Controller BIOS and Firmware ...
Viewing Component Properties Click on any component in the main window of ICP Storage Manager, then click the Properties button (shown at right) to view version numbers, status, model numbers, and other information about that component. The properties listed vary, depending on which type of component you select. The examples below show the Disk Drive (left) and Logical Drive (right) Properties windows.
Working with Failed or Failing Disk Drives This section describes how to use ICP Storage Manager to manage failed or failing disk drives in your storage space. Replacing Disk Drives in a Logical Drive You can replace one or more disk drives in a logical drive. You may want to do this to upgrade to larger disk drives, or to make disk drive size uniform across the logical drive.
Initializing Disk Drives You can use ICP Storage Manager to initialize any disk drives that are in a Ready state, if required. You may want to do this to erase all existing data and metadata (including all logical drive information) before using the disk drive in a new logical device or as a hot spare. Caution: Do not initialize a disk drive that is part of a logical drive.
To disable a controller alarm, see ● To rescan a controller, see page ● To save your controller configuration, see ● To set the contreller’s default task priority, see ● Registering New Controllers Each time you log in to ICP Storage Manager, it searches for new controllers in your storage space.
Caution: If you disable the alarm, no audible signal will sound when an error occurs on the controller. To disable a controller’s alarm: In the Enterprise View, select the controller you want. In the menu bar, click Actions, select Alarm Actions, then click Disable (shown in the figure Step 3 on page 86).
Testing and Silencing System and Enclosure Alarms ICP Storage Manager supports an audible alarm which is triggered on the local system when a Warning- or Error-level event (see Storage Manager also supports audible alarms on enclosures. This section describes how to work with the audible alarms in your storage space: For system alarms, see the next section.
Page 89
Changing a System’s Alarm Settings By default, an audible alarm sounds every five minutes (or 300 seconds) until silenced or until the event is resolved. You can change the frequency of the alarm, if required. To change alarm settings on a system: In the Enterprise View, select the system.
Disabling a System’s Alarm You can disable the alarm for a selected system, if required. Caution: When the alarm is disabled, no audible signal sounds when a Warning- or Error-level event occurs on the system. In the Enterprise View, select the system you want. In the menu bar, click Actions, select Agent Actions, select Alarm Actions, then click Disable.
Disabling an Enclosure Alarm You can disable the alarm for a selected enclosure, if required. Caution: If you disable the alarm, no audible signal will sound when an error occurs on the enclosure. To disable an enclosure’s alarm: In the Enterprise View, select the controller that’s connected to the enclosure you want. In the Physical Devices View, right-click the enclosure icon (shown at right) of the enclosure that you want.
Page 92
Click Add to browse to the firmware image files you downloaded, select the files, then click Open In the wizard, select the image files you want, then click Next. Select the controllers you want to update, then click Next. Review the update summary, then click Apply. When prompted, click Yes to begin the update.
Page 93
Chapter 8: Maintaining Physical Devices ● When the update is complete, click OK. Then, restart the server(s) to activate the new firmware images.
Monitoring Status and Activity In this chapter... Monitoring Options... 95 Checking Status from the Main Window... 95 Notifying Users by Event Log Message About Status and Activity ... 98 Notifying Users by Email About Status and Activity... 103 Notifying Users by SNMP Trap About Status and Activity... 108 Nofifying All Users About Status and Activity...
Monitoring Options ICP Storage Manager provides many ways to monitor the status of your storage space: Event Log—The main window of ICP Storage Manager features an event log that provides ● at-a-glance status information about activity occurring in your storage space. (See the following section.) Event Status Icons—Three basic icons (information, warning, and error) appear in the ●...
Double-click to view event details To open a full-screen version of the complete event log, click the Events button on the tool bar. To make it easier to find a specific event, click on the column heads to sort the events. (Sorting events by status icons helps you find specific Error- or Warning-level events quickly.) You can also move the columns of the event log, if required.
Using Enclosure Icons to Monitor Enclosure Status If your storage space includes an enclosure with an enclosure management device, such as a SCSI Accessed Fault-Tolerant Enclosure (SAF-TE) processor, ICP Storage Manager displays temperature, fan, and power module status in the Physical Device view, as shown in the next figure.
Notifying Users by Event Log Message About Status and Activity You can set up ICP Storage Manager to send messages to the event log of selected remote systems when activity, such as the creation of a logical drive or the failure of a disk drive, occurs on the local system.
Page 99
On the tool bar, click Configure, point to the system, then click Notifications. The Notifications Manager opens. The local system is automatically included in the list of systems receiving logged notifications. (By default, all local events are listed in the local event log.) Note: You can access other features in this window, such as the Task Manager (see...
When you’re done, click Cancel to close the Add System window. The systems you added appear in the Notifications Manager. Close the Notifications Manager when you’re done. Repeat the steps in this section for each system you want to monitor with logged notifications.
If the test fails: Ensure that the receiving system is powered on and running ICP Storage Manager. Open the receiving system’s System Properties window (see double-check the TCP/IP address and port number. Try sending the test event again. Modifying a System’s Information or Remove a System Follow the instructions in this section to specify a notification level for a system, or change the TCP/IP information or host name of a system.
Disabling Logged Notifications Logged notifications are enabled by default. You can choose disable them on a selected system, if required. Note: If you disable logged notifications, events will be generated for that system but not broadcast—not even to the local Event Log. To disable logged notifications: In the Enterprise View, select the system you want.
Notifying Users by Email About Status and Activity You can set up Adaptec Storage Manager to send email messages (or notifications) to a selected email address when an event, such as the creation of a pool or the failure of a disk drive, occurs on a system.
Page 104
The Email Notifications Manager opens. If you haven’t previously set up email notifications, the SMTP Server Settings window also opens, as shown in the next Step. (If email notifications are already set up, the SMTP Server Settings window doesn’t open. Skip to Enter the address of your SMTP server and the “From”...
When you’re done, click Cancel to close the Add Email Recipient window. The email recipients you added appear in the Email Notifications Manager. Repeat the steps in this section for each system you want to monitor with email notifications. Close the Email Notifications Manager, then continue by sending test messages to all recipients, as described in the next section.
Modifying a Recipient’s Information or Removing a Recipient This section describes how to modify a recipient’s email address, change the types of event notifications the recipient receives, or stop sending email notifications to a recipient from a selected system. To modify a recipient’s information: In the Enterprise View, select the system you want.
Disabling Email Notifications Email notifications are enabled by default. You can choose disable them on a selected system, if required. Note: If you disable email notifications, events will be generated but email messages won’t be sent. To disable email notifications on a selected system: In the Enterprise View, select the system you want.
Notifying Users by SNMP Trap About Status and Activity Note: Before attempting the tasks in this section, you should be familiar with SNMP traps concepts and technology. If you are running Windows or Linux, you can use your operating system to monitor Simple Network Management Protocol (SNMP) traps in your storage space, such as disk drive failures and logical drive verifications.
UCD-SNMP agentx architecture. UCD-SNMP is a third-party package for Linux; for information, documentation, and downloads, see www.net-snmp.org. To configure SNMP support: Install ICP Storage Manager (see Add Adaptec OID information and agentx extension information to the snmp.conf. Delete /var/agentx/master Start the snmpd daemon and agentx.
Changing an Operating System’s Event Log Setting In addition to the ICP Storage Manager event log, all Warning- and Error-level events on a system are recorded in its operating system event log. You can customize the level of events that are recorded, or you can disable operating system event logging.
Adding Enhanced Features ... 112 Setting Preferences and Changing Views ... 112 Managing Remote Systems ... 114 Working with Display Groups ... 118 This chapter explains how to customize Adaptec Storage Manager as your requirements change and update it as new versions become available.
When newer versions of Adaptec Storage Manager become available, you can update your storage space, if required. Newer versions of Adaptec Storage Manager can be downloaded from the ICP Web site at www.icp-vortex.com. If a newer version of Adaptec Storage Manager includes features that are incompatible with an earlier version and therefore isn’t “downgradeable”...
Chapter 10: Updating and Customizing ICP Storage Manager Reorganizing the Enterprise view tree (see the next section). ● Selecting the standard unit of measure shown for disk drives (see ● Excluding the tool bar or status bar from the main window, or turning off the Tool Tips ●...
Setting the Standard Unit of Measure You can set ICP Storage Manager to show disk drive capacity in measures of megabytes (MB), gigabytes (GB), or terabytes (TB). You can choose the Auto-select setting to allow ICP Storage Manager to show the most appropriate unit of measure based on disk drive size.
Chapter 10: Updating and Customizing ICP Storage Manager Adding and Removing Remote Systems in the Wizard This section describes how to add or remove discovered systems in the Remote systems wizard. When you add systems, you can set up a group login to connect to all selected systems with a single user name and password.
Page 116
Chapter 10: Updating and Customizing ICP Storage Manager Click Next, review the Managed systems summary, then click Apply. If you removed systems that you no longer want to manage, the Removing systems window opens. To continue receiving events from these systems, select Continue to receive events from remote system(s) from the drop-down list;...
Chapter 10: Updating and Customizing ICP Storage Manager If you added systems, ICP Storage Manager prompts you to enter login credentials for the selected systems. In the Login to managed system window, enter a user name and password if security is enabled on the remote systems. Select Login to all selected systems with this username and password to use the same username/password combination for all selected systems.
The ICP Storage Manager Agent General Settings window opens for the system you selected. The auto-discovery settings appear at the bottom: To enable/disable auto-discovery, select Enable auto-discovery. (This option toggles between enabled and disabled.) Update the auto-discovery settings, as required: In the Auto discovery scopes field, enter a comma-separated list of scopes.
Chapter 10: Updating and Customizing ICP Storage Manager Create display groups (see the next section). ● View display group properties (see ● Move a system from one group to another (see ● Rename a display group (page 121). ● Remove a system from a display group ●...
Chapter 10: Updating and Customizing ICP Storage Manager To add another system to the display group, repeat right-click on that system in the Enterprise View, select Change display group, then click the display group name. The system is added to the display group. Note: A system can belong to only one display group at a time;...
Chapter 10: Updating and Customizing ICP Storage Manager Renaming a Display Group You can make managing your storage space easier and more efficient by giving your display groups meaningful names. To rename a display group: In the Enterprise View, right-click on the display group, then click Rename display group. Enter a new name for the display group, then click OK.
Solving Problems In this chapter... General Troubleshooting Tips ... 123 Identifying a Failed or Failing Component... 123 Stopping the Creation of a New Logical Drive ... 124 Recovering from a Disk Drive Failure ... 124 Rebuilding Logical Drives ... 127 Solving Notification Problems...
General Troubleshooting Tips If you experience problems installing or using ICP Storage Manager, follow these suggestions: Ensure that you are logged in to ICP Storage Manager at the permission level you need to ● perform the tasks you want. (See Ensure that all managed systems are powered on and that you are logged in to any remote ●...
Stopping the Creation of a New Logical Drive To stop the creation of a new logical drive, right-click on the magnifying glass icon, then select Stop current task. You can also change the priority of the build task to High, Medium, or Low by selecting Change background task priority from the same right-click menu.
Note: A hot spare icon changes from light-blue to dark-blue when it becomes part of a logical drive. To recover from the failure: Remove and replace the failed disk drive (following manufacturer’s instructions). If copyback is not enabled—Remove the ‘hot spare’ designation from the original hot spare (the disk drive that was built into the logical drive).
Correct the cause of the failure or replace the failed disk drives. Then, restore your data (if available). Multiple Disk Drive Failures in the Same Logical Drive If multiple disk drives fail in the same logical drive, you may be able to recover the data by recreating the logical drive in the wizard without the initialization step.
Forcing a Logical Drive with Multiple Drive Failures Back Online If multiple disk drives fail in the same logical drive, you may be able to recover the data by forcing the logical drive back online. For instance, if two drives fail in a RAID 5, forcing it online may allow you to access the data, depending on which disk drives failed.
Solving Notification Problems To test notifications on your storage space, you can send test events or emails to ensure that they’re being received properly. If your test event fails: Ensure that the remote system is powered on and running ICP Storage Manager. Open the remote system’s System Properties window (see check the TCP/IP address and port number.
Understanding Error and Warning Messages This section provides detailed information about error and warning events that occur in ICP Storage Manager. Warning Messages Warning Warning Message Text ArrayCritical Ready disk drives are still available HotSpareTooSmall The hot spare is too small to protect the specified array HotSpareWontWork At least one logical drive is not protected by the specified hot spare InitLD...
Page 130
Error Error Message Text ChangeLogicalName Could not change the name of the specified logical drive ChangeNtpServer Could not update the specified NTP server ChangeTimeDate Could not change the date and time ChgAlarm Could not change the alarm setting ChgDataScrubRate Could not change the background consistency check rate ChgRebuildRate Could not change the rebuild rate ChgSCSIXferSpeed...
Page 132
Error Error Message Text EnCopyBackMode Could not enable copy back mode EnReadCache Could not enable read cache EnUnattendedMode Could not enable unattended mode EnWriteCache Could not enable write cache EventNotSent Could not send the event to the system ExportedArray Could not export the specified array FactoryDefault Could not restore the configuration to the factory-default settings FailbackDiskSet...
Page 133
Error Error Message Text LogOut The user could not be logged out MaybeReadCache Could not set read cache mode to 'enabled when protected by battery' MaybeWriteCache Could not set write cache mode to 'enabled when protected by battery' MergeOwnNS Could not copy the configuration from the non-shared logical drives Rebuild Could not set the drive to the specified rebuild state RemoveAHS...
Page 134
Error Error Message Text TargetInfo Could not write the logical drive target information Unblock Could not unblock the specified logical drive UnkillOtherController Could not unkill other controller UserAccounts Could not write the target user account list VerifyArray Could not start the array verify VerifyFixHardDrive Verify with fix failed to start VerifyHardDrive...
Part III: Appendices In this part: Completing a Silent Windows Installation ... 136 Selecting the Best RAID Level ... 139 Quick Answers to Common Questions... 148 Buttons and Icons At-a-Glance... 153...
Completing a Silent Windows Installation In this appendix... Completing a Silent Installation137 Available Properties and Values138 Example Command Line Installations... 138 This appendix describes for advanced users how to complete a silent Windows installation of ICP Storage Manager instead of following the installation instructions provided in Windows on page 22.
Completing a Silent Installation You will need the ICP Storage Manager Installation CD to complete this task. To complete a silent installation: Insert the CD into your CD drive. Open a command prompt window and change to the CD directory. Run the silent installation from the command line using one of these files, as appropriate: setup asm x64.exe or setup asm x86.exe.
Available Properties and Values Property Values INSTALLDIR Specifies the installation path. If you are specifying the installation path, it must be set for a command line install, and must be enclosed in escaped quotation marks. (Not required) For example: INSTALLDIR=\"C:\Program Files\ICP\ICP Storage Manager\" Note: If you do not explicitly set the installation path, the default path is "C:\Program Files\ICP\ICP Storage Manager"...
Comparing RAID Levels Use this table to select the RAID levels that are most appropriate for the logical drives on your storage space, based on the number of available disk drives and your requirements for performance and reliability. RAID Level Redundancy RAID 0 RAID 1...
Non-redundant Logical Drives (RAID 0) A logical drive with RAID 0 includes two or more disk drives and provides data striping, where data is distributed evenly across the disk drives in equal-sized sections. However, RAID 0 arrays do not maintain redundant data, so they offer no data protection. Compared to an equal-sized group of independent disks, a RAID 0 array provides improved I/O performance.
RAID 1 Logical Drives A RAID 1 logical drive is built from two disk drives, where one disk drive is a mirror of the other (the same data is stored on each disk drive). Compared to independent disk drives, RAID 1 logical drives provide improved performance, with twice the read rate and an equal write rate of single disks.
RAID 10 Logical Drives A RAID 10 logical drive is built from two or more equal-sized RAID 1 logical drives. Data in a RAID 10 logical drive is both striped and mirrored. Mirroring provides data protection, and striping improves performance. Drive segment size is limited to the size of the smallest disk drive in the logical drive.
RAID 5 Logical Drives A RAID 5 logical drive is built from a minimum of three disk drives, and uses data striping and parity data to provide redundancy. Parity data provides data protection, and striping improves performance. Parity data is an error-correcting redundancy that’s used to re-create data if a disk drive fails. In RAID 5 logical drives, parity data (represented by Ps in the next figure) is striped evenly across the disk drives with the stored data.
RAID 5EE Logical Drives A RAID 5EE logical drive—also referred to as a hot space—is similar to a RAID 5 logical drive except that it includes a distributed spare drive and must be built from a minimum of four disk drives.
RAID 50 Logical Drives A RAID 50 logical drive is built from at least six disk drives configured as two or more RAID 5 logical drives, and stripes stored data and parity data across all disk drives in both RAID 5 logical drives.
RAID 6 Logical Drives A RAID 6 logical drive—also referred to as dual drive failure protection—is similar to a RAID 5 logical drive because it uses data striping and parity data to provide redundancy. However, RAID 6 logical drives include two independent sets of parity data instead of one. Both sets of parity data are striped separately across all disk drives in the logical drive.
Quick Answers to Common Questions... In this appendix... How do I...?... 149 What’s the difference between...?... 151 What options are on the Actions menu?... 151 What tasks can be scheduled to run at a specified time?... 154 This chapter provides quick references to frequently requested information about basic tasks, functions, and concepts in ICP Storage Manager.
How do I...? Set up my storage space? Follow the five steps in the Create or add a new logical drive? In the Enterprise View, right-click the controller you want, then click Create logical device. Or, click either of the buttons shown at right. Building Your Storage Space on page Open the Configuration wizard? In the Enterprise View, right-click the controller you want, then click Create logical device.
Appendix C: Quick Answers to Common Questions... Adding Enhanced Features on page Log out of ICP Storage Manager? In the Enterprise View, click on the local system. In the menu bar, select Actions, then click Log out. Logging Out of ICP Storage Manager on page Schedule a task? Complete each step of the task until you are prompted to click Apply.
What’s the difference between...? ICP Storage Manager and the Agent? ICP Storage Manager is the full software application, including the user interface (windows, menus) described in this User’s Guide. It helps you build and maintain the logical drives, controllers, and disk drives that make up your storage space. The Agent is like a service that keeps your storage space running.
Appendix C: Quick Answers to Common Questions... Controllers? In the Enterprise View, click on a controller. In the menu bar, select Actions to view these options: Then select Alarm actions to view these options: Disk drives? In the Physical Devices View, click on a disk drive. In the menu bar, select Actions to view these options: Enclosures? In the Physical Devices View, click on an enclosure management device.
Appendix C: Quick Answers to Common Questions... ● Logical drives? In the Logical Devices View, click on a logical drive. In the menu bar, select Actions to view these options: Managed system? In the Enterprise View, click Managed system. In the menu bar, select Actions to view these options: The Notification Manager? In the tool bar, click Configure, point to the system you want, then click Notifications.
The Task Manager? In the tool bar, click Configure, point to the system you want, then click Tasks. In the menu bar, select Actions to view these options: What tasks can be scheduled to run at a specified time? You can schedule any of these tasks to run at a specified time: Changing a logical drive from one RAID level to another (see ●...
Glossary available space Space on a disk drive that is not being used by a logical drive. When a logical drive is deleted, its space becomes available. See also logical drive. background consistency check A controller function that continually and automatically verifies your logical drives once they’re in use. bootable-CD mode A way of running ICP Storage Manager, where the application is not installed but is run directly from a CD.
Page 156
Glossary ● drive segment See segment. dual drive failure protection Another name for a RAID 6 or RAID 60 logical drive. Email Notification Manager A utility within ICP Storage Manager that emails event messages to selected recipients. See also email notifications, Notification Manager.
Page 157
Glossary ● ICP Storage Manager Agent Runs in the background on your system, monitoring and managing event notifications, tasks schedules, and other on-going processes in your storage space. It requires no user intervention and includes no user interface. initialize Prepare a disk drive for reading and writing. Input/Output.
Page 158
Glossary ● partition Divides the space of a disk drive into isolated sections. port A connection point to a controller, disk drive, expander, enclosure, or other device. RAID Redundant Array of Independent Disks. For more information on RAID and all supported RAID levels, see Selecting the Best RAID Level on page 139.
Page 159
Glossary ● stripe size Amount of data written to one partition before the controller moves to the next partition in a stripe set. striped mirror A RAID 1 Enhanced, or RAID 1E, logical drive. See page 142. striping A method of enhancing performance by spreading data evenly over multiple disk drives. Provides no data protection.
Task Manager options Update controller images Verify Verify with fix activity in storage space event log activity on storage space. See monitoring Adaptec Storage Manager downloading newer versions uninstalling Linux Windows updating adapters. See controllers ADDLOCAL Administrator permissions...
Page 161
silencing testing disabling controller-level enclosure-level system-level enabling (system-level) enclosures disabling silencing testing frequency systems disabling enabling silencing testing testing controller-level enclosure-level system-level archive file audible alarm. See alarm auto-discovery automatic verification background consistency check background verification blinking components boards. See controllers bootable-CD mode defined broadcasting event alerts...
Page 162
multiple logical drives RAID 0 logical drives with hot spare without hot spare identifying initializing properties relative capacity replacing in logical drives segments in logical drives text descriptions viewing logical drives viewing status within logical drives display groups creating deleting moving systems removing systems renaming display groups...
Page 163
JBODs. See enclosures jobs. See tasks Linux controller support installing ICP Storage Manager SNMP support starting ICP Storage Manager starting the Agent uninstalling Adaptec Storage Manager local systems locked features unlocking log files, clearing logged notifications adding systems disabling failed test events...
Page 164
logical drives Actions menu advanced settings automatic verification available space on disk drives background consistency check background verification building advanced basic changing background task priority stop building changing RAID levels custom configuration defined definition deleting different-sized disk drives disabling background consistency check disk drive segments distributed spare drives enabling background consistency check...
Page 165
event details event log event log messages full event log logged notifications adding systems disabling failed test events modifying systems re-enabling removing systems test events notification types logged notifications Notifications Manager options status icons tasks non-redundant logical drives Notification Manager Actions menu notification types email notifications...
Page 166
startup port number Remote systems wizard renaming logical drives rescanning controllers ROM Update wizard running ICP Storage Manager Linux OpenServer UnixWare Scheduled (task status) scheduling tasks rescheduling supported tasks changing RAID level expanding logical drives modifying logical drives verifying verifying with fix See also tasks Secure erase segments...
Page 167
Text Description View tool bar TSID Number See Technical Support Identification Number uninstalling Adaptec Storage Manager Linux Windows UnixWare controller support installing ICP Storage Manager starting ICP Storage Manager starting the Agent updating Adaptec Storage Manager...
Need help?
Do you have a question about the ICP5045BL and is the answer not in the manual?
Questions and answers