Troubleshooting - Optex VVS-1 Operation Manual

Checking
Check the operation in the operation mode according to the chart below.
Entry Power OFF
(Image)
Operation indicator None
N.O.
Activation
output
N.C.
Safety output
*1 See the operation manual of the header sensor.

Troubleshooting

Symptoms
Wrong power supply voltage.
Wrong wiring or connection failure.
Door does not
Smears of camera lens.
open when a
person enters
Sensitivity is too low.
the detection area.
Human recognition area is narrow.
Ambient illuminance is too low.
There are some moving objects/shades
within the area of the human recognition
area.
Water drops are adhering to the camera
Door opens when
lens.
no one is in the
detection area.
Sensitivity is too high.
(Ghosting)
The setting of the header sensor is not
appropriate.
The human recognition area is crossing on
the door.
The setting of the header sensor is not
Door remains open.
appropriate.
Operation indicator
Sensor failure.
is blinking green.
Setting of IP address is not appropriate.
Wrong wiring LAN cables.
Cannot connect
Is connecting at warm-up.
to the web setting.
The types of LAN cables are different.
Turn OFF Bluetooth of the smart device.
Cannot connect
Radio waves of Bluetooth have not reached.
to the app.
Is being connected from other smart device.
The setting of the door position is not
The cross traffic
appropriate.
cancel does not
The detection area setting of the header
work.
sensor is too wide.
Reaction is too The setting of the Activation output timing
slow, or too fast. is not appropriate.
Not become Warm-up has not completed due to the
to stand-by status. setting error.
Contact your installer or the sales engineer if:
- You need to change the settings or replace
the sensor.
- The trouble still persists after checking and
remedying as described above.
* The Bluetooth® word mark and logos are
registered trademarks owned by the Bluetooth
SIG, Inc. and any use of such marks by
OPTEX CO., LTD. is under license.
Warm-up
(Approx. 30sec.)
Green glimmering
*2
*2
*1
*2 When the setting of dipswitch 1 is "ON"
Possible cause
Manufacturer
OPTEX CO., LTD.
5-8-12 Ogoto Otsu 520-0101, Japan
TEL.: +81(0)77 579 8700
WEBSITE: www.optex.net
North and South America Subsidiary
OPTEX INCORPORATED
18730 S. Wilmington Avenue, Suite 100 Rancho
Dominguez CA 90220 U.S.A
TEL.: +1-800-877-6656
WEBSITE: www.ot-inc.com
Stand-by Cross traffic cancel
Green Blue glimmering
*1
Possible countermeasures
Set to the stated voltage.
Check the wires and connector.
Remove the stains of the camera lens.
Set the sensitivity higher.
Check the human recognition area.
Either raise the detection sensitivity or raise the
illuminance of the installation environment.
Either adjust the human recognition area or
move the detection object outside of the area.
Or check the Immunity.
Use the rain-cover. (Separately available) Or
wipe the camera lens with a damp cloth. Or
install in a place keeping the water drops off.
Set the sensitivity lower.
Check the operation manual of the header
sensor.
Check the door position.
Check the operation manual of the header
sensor.
Contact your installer or service engineer.
Check this product and the IP address of the PC.
Check LAN cables.
After checking the stand-by status, connect it.
Use the LAN cables suitable for the product
specification.
Turn ON Bluetooth of the smart device.
Approach to the product.
Check the operation indicator.
Check the door position.
Check the detection area of the header sensor.
Check the Activation output timing.
Turn the power OFF and ON again.
FAX.: +81(0)77 579 7030
FAX.: +1(310)898-1098
- 6 -
Detection
(The header sensor)
Red
Reference
Specifications
Installation: STEP 6,8,10
Inform building owner / operator of the
following items
Web setting manual
Web setting manual
Specifications,
Web setting manual
Manufacturer's statement,
Web setting manual
Manufacturer's statement
Web setting manual
Operation manual of the header sensor
Web setting manual
Operation manual of the header sensor
Adjustments "Operation indicator"
Web setting manual
Web setting manual
Adjustments "Operation indicator"
Specifications
VVS eTracker User guide
VVS eTracker User guide
Adjustments "Operation indicator"
Web setting manual
Operation manual for the header sensor
Web setting manual
Web setting manual
European Subsidiary
OPTEX Technologies B.V.
Henricuskade 17, 2497 NB The Hague, The Netherlands
TEL.: +31(0)70 419 41 00 FAX.: +31(0)70 317 73 21
E-MAIL: info@optex.eu WEBSITE: www.optex.eu
East coast office
8510 McAlpines Park Drive, Suite 108
Charlotte, NC 28211 U.S.A.
TEL.: +1-800-877-6656 FAX.: +1(704)365-0818
WEBSITE: www.ot-inc.com
Detection
*1
*1