Desktop network appliance with intel atom c3000 series processor, ddr4, six/eight gbe ports, two m.2, pcie mini, fanless, rack mount and rohs compliant
Auto data server with intel atom cpu, gigabit ethernet, obd-ii, usb, gps, wi-fi, bluetooth, video capture, audio, rs-232/422/485. rohs compliant (34 pages)
Storage server with intel xeon w processor, up to 256 gb ddr4 rdimm/lrdimm ram, 10gbe port, pcle 3.0 x8/x4 slots, up to 20 sata 6gb/s drives, 4u rack mount, 1600 w redundand psu, rohs (51 pages)
Summary of Contents for IEI Technology PUZZLE-IN003A
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PUZZLE-IN003A MODEL: PUZZLE-IN003A ® ® Desktop Network Appliance with Intel Atom C3000 Series Processor, DDR4, Six/Eight GbE Ports, Two M.2, PCIe Mini, Fanless, Rack Mount and RoHS Compliant User Manual Page i Rev. 1.00 – October 19, 2020...
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PUZZLE-IN003A Revision Date Version Changes October 19, 2020 1.00 Initial release Page ii...
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PUZZLE-IN003A Copyright COPYRIGHT NOTICE The information in this document is subject to change without prior notice in order to improve reliability, design and function and does not represent a commitment on the part of the manufacturer. In no event will the manufacturer be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use the product or documentation, even if advised of the possibility of such damages.
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PUZZLE-IN003A Manual Conventions WARNING Warnings appear where overlooked details may cause damage to the equipment or result in personal injury. Warnings should be taken seriously. CAUTION Cautionary messages should be heeded to help reduce the chance of losing data or damaging the product.
PUZZLE-IN003A 1.1 Overview Figure 1-1: PUZZLE-IN003A Series ® The PUZZLE-IN003A is a compact desktop network appliance series powered by Intel ® Atom C3558/C3336 processor. It is optimized to host VNFs (Virtual Network Functions) and is ideal for SD-WAN. The PUZZLE-IN003A supports six/eight copper GbE ports for high-speed network applications.
PUZZLE-IN003A 1.2 Model Variations The model variations of the PUZZLE-IN003A are listed below. LAN Port DIMM ® ® PUZZLE-IN003A-C1 Intel Atom C3558 8 x GbE 2 x DDR4 slot (up to 2.20 GHz, 8M cache) 2 bypass ® ® PUZZLE-IN003A-C1/8G...
PUZZLE-IN003A 1.4 Front Panel The overview of the front panel is shown in Figure 1-2. Figure 1-2: Front Panel The states of the LED indicators located on the front panel are listed below. The system is turned off. Power LED Blue The system is turned on.
PUZZLE-IN003A I/O and Indicators Console 1 x RJ-45 1 x USB 3.2 Gen 1 (5 Gb/s) port (external, Type A) 1 x USB 2.0 port (external, Type A) Indicator Power status (blue) SSD status (green) Alert LED (programmable, red) Switch/Button...
Electrostatic discharge (ESD) can cause serious damage to electronic components, including the PUZZLE-IN003A. Dry climates are especially susceptible to ESD. It is therefore critical that whenever the PUZZLE-IN003A or any other electrical component is handled, the following anti-static precautions are strictly adhered to.
If some of the components listed in the checklist below are missing, please do not proceed with the installation. Contact the IEI reseller or vendor you purchased the PUZZLE-IN003A from or contact an IEI sales representative directly. To contact an IEI sales representative, please send an email to sales@ieiworld.com.
Air Circulation: Make sure there is sufficient air circulation when installing the PUZZLE-IN003A. The PUZZLE-IN003A’s cooling vents must not be obstructed by any objects. Blocking the vents can cause overheating of the PUZZLE-IN003A. Leave at least 5 cm of clearance around the PUZZLE-IN003A to prevent overheating. ...
PUZZLE-IN003A 3.2 Top Cover Removal Before installing or maintaining the internal components, the top cover must be removed from the PUZZLE-IN003A. Follow the steps below to complete the task. Step 1: Remove the retention screw indicated in Figure 3-1. Step 2: Slide the top cover towards the rear side and gently lift the top cover (Figure 3-1).
PUZZLE-IN003A To install the DIMM module, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-IN003A. Please follow the instruction described in Section 3.2. Step 2: Locate the DIMM slot(s) on the motherboard. C1 SKU has two DIMM slots; C3 SKU has one DIMM slot.
PUZZLE-IN003A 3.4 M.2 Module Installation To install an M.2 module, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-IN003A. See Section 3.2. Step 2: Locate the M.2 slots on the motherboard. Step 3: Remove the on-board retention screw.
PUZZLE-IN003A 3.5 PCIe Mini Card Installation The PUZZLE-IN003A has one full-size/half-size PCIe Mini slot on the motherboard. To install a full-size module, follow the instructions below. Step 1: Remove the top cover from the PUZZLE-IN003A. See Section 3.2. Step 2: Locate the PCIe Mini slot on the motherboard (Figure 3-3).
A WWAN module must be installed in the PCIe Mini slot (MINI_PCIE1) to provide WWAN communication. To install a SIM card, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-IN003A. See Section 3.2. Step 2: Locate the SIM card slot on the motherboard (Figure 3-4). Page 18...
PUZZLE-IN003A Figure 3-4: SIM Card Slot Location Step 3: Unlock the SIM card slot cover by sliding the cover in the direction as shown by the arrow in Figure 3-5. Figure 3-5: Unlock SIM Card Slot Cover Page 19...
PUZZLE-IN003A Step 4: Open the slot cover and place a SIM card onto the slot. The cut mark on the corner should be facing away from the slot as shown in Figure 3-6. Figure 3-6: SIM Card Installation Step 5: Close the slot cover and lock it by sliding it in the direction as shown by the arrow in Figure 3-7.
PUZZLE-IN003A 3.6 External Interface Connection The front panel has several external I/O ports. The pinouts of these I/O ports are listed in the following sections. Page 21...
PUZZLE-IN003A 3.6.1 LAN Connection - 1GbE The 1GbE LAN connectors on the front panel allow connection to an external network. The pinouts of the LAN connectors are listed below. Description Description MDIA3- MDIA1+ MDIA3+ MDIA2+ MDIA2- MDIA0- MDIA1- MDIA0+ Table 3-1: 1GbE Port Pinouts Figure 3-8: RJ-45 1GbE Connector The RJ-45 Ethernet connector has two status LEDs, one yellow and one green/orange.
The serial device slot (RJ-45) connects to a cable with a standard D-sub 9 connector or a USB connector (varied from SKU) at the other end. 3.6.2.1 Enable Console Port When Booting To configure the PUZZLE-IN003A to make it auto enable the console port when booting, follow the steps below. NOTE: This method only works in Linux Ubuntu, the default operating system.
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PUZZLE-IN003A Step 3: Open a serial console application, PuTTY, as an example. Step 4: Set the speed of the serial connection to “115200”, and choose “Serial” for Connection Type. Step 5: Click “Open” on PuTTY. Page 24...
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PUZZLE-IN003A Step 6: Enter the following command: sudo vi /lib/systemd/system/ttyS0.service Step 7: Ensure the information shown match the followings: [Unit] Description=Serial Console Service [Service] ExecStart=/sbin/getty -L 115200 ttyS0 vt102 Restart=always [Install] WantedBy=multi-user.target Step 8: Run the following commands one by one:...
PUZZLE-IN003A 3.7 Mounting the System The PUZZLE-IN003A is shipped with two mounting brackets that support 1U rack mount. To install the mounting brackets, please follow the steps below. Step 1: Align the three retention screw holes in each bracket with the corresponding retention screw holes on the sides of the PUZZLE-IN003A.
Please wait patiently. To power-on the PUZZLE-IN003A please follow the steps below: Step 1: Connect the power adapter shipped with the PUZZLE-IN003A to the power jack on the rear panel. Step 2: Use a power cord to connect the power adapter and the power source.
PUZZLE-IN003A 3.9 Resource Download All the resources for the PUZZLE-IN003A are available on IEI Resource Download Center (https://download.ieiworld.com). Type PUZZLE-IN003A and press Enter to find all the relevant software, utilities, and documentation. Figure 3-11: IEI Resource Download Center 3.10 System Configuration...
PUZZLE-IN003A 3.10.1 Bypass Configuration in BIOS The PUZZLE-IN003A supports bypass. To enable/disable bypass function, configure the BIOS menu of the PUZZLE-IN003A as described below. Go to IntelRCSetup South Bridge Chipset Configuration NETWORK Step 1: Configuration. Aptio Setup Utility – Copyright (C) 2020 American Megatrends, Inc.
Step 0: 3.10.2.1 Clear CMOS If the PUZZLE-IN003A fails to boot due to improper BIOS settings, the clear CMOS button clears the CMOS data and resets the system BIOS information. To do this, push the clear CMOS button for a few seconds.
PUZZLE-IN003A Figure 3-12: Clear CMOS Button Location 3.10.2.2 Flash Descriptor Security Override Jumper The Flash Descriptor Security Override jumper (J_FLASH1) allows to enable or disable the ME firmware update. Setting Description Short 1-2 Disabled (default) Short 2-3 Enabled Table 3-4: Flash Descriptor Security Override Jumper Settings Figure 3-13: Flash Descriptor Security Override Jumper Location To update the ME firmware, please follow the steps below.
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PUZZLE-IN003A Step 1: Before turning on the system power, short the Flash Descriptor Security Override jumper. Step 2: Update the BIOS and ME firmware, and then turn off the system power. Step 3: Remove the metal clip on the Flash Descriptor Security Override jumper.
PUZZLE-IN003A 4.1 Introduction The BIOS is programmed onto the BIOS chip. The BIOS setup program allows changes to certain system settings. This chapter outlines the options that can be changed. NOTE: Some of the BIOS options may vary throughout the life cycle of the product and are subject to change without prior notice.
PUZZLE-IN003A Function Decrease the numeric value or make changes Esc key Main Menu – Quit and not save changes into CMOS Status Page Setup Menu and Option Page Setup Menu -- Exit current page and return to Main Menu F1 key...
PUZZLE-IN003A The following sections completely describe the configuration options found in the menu items at the top of the BIOS screen and listed above. 4.2 Main The Main BIOS menu (BIOS Menu 1) appears when the BIOS Setup program is entered.
PUZZLE-IN003A 4.3 Advanced Use the Advanced menu (BIOS Menu 2) to configure the CPU and peripheral devices through the following sub-menus: WARNING! Setting the wrong values in the sections below may cause the system to malfunction. Make sure that the settings made are compatible with the hardware.
PUZZLE-IN003A mPCIe Function Select [PCIE] Use the mPCIe Function Select BIOS option to configure PCIe Mini as PCIe or mSATA devices. PCIE Configures PCIe Mini devices as PCIe device. MSATA Configures PCIe Mini devices as mSATA device.
PUZZLE-IN003A 4.3.2 IT8528 Super IO Configuration Use the IT8528 Super IO Configuration menu (BIOS Menu 4) to set or change the configurations for the parallel ports and serial ports. Aptio Setup Utility – Copyright (C) 2020 American Megatrends, Inc. Advanced...
PUZZLE-IN003A Serial Port [Enabled] Use the Serial Port option to enable or disable the serial port. Disable the serial port Disabled Enable the serial port Enabled EFAULT 4.3.3 iWDD H/W Monitor The iWDD H/W Monitor menu (BIOS Menu 6) contains the fan configuration submenu, and displays the system temperature and CPU fan speed.
PUZZLE-IN003A Voltages: CPU_CORE_VCC +12V +5VSB +3.3V +3.3VSB 4.3.4 Serial Port Console Redirection The Serial Port Console Redirection menu (BIOS Menu 7) allows the console redirection options to be configured. Console redirection allows users to maintain a system remotely by re-directing keyboard input and text output through the serial port.
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PUZZLE-IN003A Console Redirection [Enabled] Use Console Redirection option to enable or disable the console redirection function. Disabled the console redirection function Disabled Enabled the console redirection function Enabled EFAULT The following options are available in the Console Redirection Settings submenu when the Console Redirection option is enabled.
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PUZZLE-IN003A Sets the data bits at 8. EFAULT Parity [None] Use the Parity option to specify the parity bit that can be sent with the data bits for detecting the transmission errors. No parity bit is sent with the data bits.
PUZZLE-IN003A 4.3.4.1 Legacy Console Redirection Settings The Legacy Console Redirection Settings menu (BIOS Menu 8) allows the legacy console redirection options to be configured. Aptio Setup Utility – Copyright (C) 2020 American Megatrends, Inc. Advanced Legacy Console Redirection Settings Select a COM port to...
PUZZLE-IN003A 4.3.5 NVMe Configuration Use the NVMe Configuration menu (BIOS Menu 9) to change and/or set the configuration of the NVMe devices installed in the system. Aptio Setup Utility – Copyright (C) 2020 American Megatrends, Inc. Advanced NVMe Controller and Drive information...
PUZZLE-IN003A 4.4.1 Processor Configuration Use the Processor Configuration menu (BIOS Menu 11) to view detailed CPU specifications or enable the Intel Virtualization Technology. Aptio Setup Utility – Copyright (C) 2020 American Megatrends, Inc. IntelRCSetup Processor Configuration Enable/disable CPU -------------------------------------------------- Virtualization...
PUZZLE-IN003A 4.4.1 North Bridge Chipset Configuration Use the North Bridge Chipset Configuration menu (BIOS Menu 12) to view detailed memory specifications or enable/disable Intel VT-d. Aptio Setup Utility – Copyright (C) 2020 American Megatrends, Inc. IntelRCSetup North Bridge Chipset Configuration...
PUZZLE-IN003A 4.4.1 South Bridge Chipset Configuration Use the South Bridge Chipset Configuration menu (BIOS Menu 13) to configure SATA devices or PCIe interfaces. Aptio Setup Utility – Copyright (C) 2020 American Megatrends, Inc. IntelRCSetup -------------------------------------------------- Configuration of SATA South Bridge Chipset Configuration...
PUZZLE-IN003A Enable/disable port [Enabled] Use the Enable/disable port option to configure the SATA controller. Enables the on-board SATA controller. Enabled EFAULT Disables the on-board SATA controller. Disabled Hot Plug [Disabled] Use the Hot Plug option to enable or disable the hot plug function.
Version 2.19.1266. Copyright (C) 2020 American Megatrends, Inc. BIOS Menu 16: Network Configuration Power_ON ByPass Mode [Enabled] Use the Power_ON ByPass Mode option to enable or disable bypass function when the PUZZLE-IN003A is on. Disabled Bypass is disabled when the system is on. ...
PUZZLE-IN003A Power_OFF ByPass Mode [Enabled] Use the Power_OFF ByPass Mode option to enable or disable bypass function when the PUZZLE-IN003A is off. Disabled Bypass is disabled when the system is off. Enabled Bypass is enabled when the system is off.
PUZZLE-IN003A 4.6 Boot Use the Boot menu (BIOS Menu 18) to configure system boot options. Aptio Setup Utility – Copyright (C) 2020 American Megatrends, Inc. Main Advanced IntelRCSetup Security Boot Save & Exit Boot Configuration Select the keyboard Bootup NumLock State...
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PUZZLE-IN003A Quiet Boot [Enabled] Use the Quiet Boot BIOS option to select the screen display when the system boots. Normal POST messages displayed Disabled OEM Logo displayed instead of POST messages Enabled EFAULT UEFI Boot [Disabled] Use the UEFI Boot option to enable or disable to boot from the UEFI devices.
PUZZLE-IN003A 4.7 Save & Exit Use the Safe & Exit menu (BIOS Menu 19) to load default BIOS values, optimal failsafe values and to save configuration changes. Aptio Setup Utility – Copyright (C) 2020 American Megatrends, Inc. Main Advanced IntelRCSetup...
PUZZLE-IN003A 5.1 Peripheral Interface Connectors The connector locations of the PUZZLE-IN003A’s motherboard are shown below. The connector pinouts for these connectors are listed in the following sections. Page 56...
PUZZLE-IN003A 5.2 Internal Peripheral Connectors Internal peripheral connectors on the motherboard and are only accessible when the motherboard is outside of the chassis. The table below shows a list of the connectors on the motherboard. Pinouts of these connectors can be found in the following sections.
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PUZZLE-IN003A DECLARATION OF CONFORMITY This equipment is in conformity with the following EU directives: EMC Directive 2014/30/EU Low-Voltage Directive 2014/35/EU RoHS II Directive 2015/863/EU If the user modifies and/or install other devices in the equipment, the CE conformity declaration may no longer apply.
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PUZZLE-IN003A Español [Spanish] IEI Integration Corp declara que el equipo cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] IEI Integration Corp ΔΗΛΩΝΕΙ ΟΤΙ ΕΞΟΠΛΙΣΜΟΣ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ...
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PUZZLE-IN003A Româna [Romanian] IEI Integration Corp declară că acest echipament este in conformitate cu cerinţele esenţiale şi cu celelalte prevederi relevante ale Directivei 1999/5/CE. Slovensko [Slovenian] IEI Integration Corp izjavlja, da je ta opreme v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.
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PUZZLE-IN003A FCC WARNING This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation.
Drop the system against a hard surface. In a site where the ambient temperature exceeds the rated temperature B.1.2 Anti-static Precautions WARNING: Failure to take ESD precautions during the installation of the PUZZLE-IN003A result permanent damage PUZZLE-IN003A and severe injury to the user. Page 73...
Electrostatic discharge (ESD) can cause serious damage to electronic components, including the PUZZLE-IN003A. Dry climates are especially susceptible to ESD. It is therefore critical that whenever the PUZZLE-IN003A is opened and any of the electrical components are handled, the following anti-static precautions are strictly adhered to.
Some components in the PUZZLE-IN003A may only be cleaned using a product specifically designed for the purpose. In such case, the product will be explicitly mentioned in the cleaning tips. Below is a list of items to use when cleaning the PUZZLE-IN003A. ...
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PUZZLE-IN003A Vacuum cleaner – Using a vacuum specifically designed for computers is one of the best methods of cleaning the PUZZLE-IN003A. Dust and dirt can restrict the airflow in the PUZZLE-IN003A and cause its circuitry to corrode. Swabs - Swaps moistened with rubbing alcohol or water are excellent tools for wiping hard to reach areas.
PUZZLE-IN003A C.1 RoHS II Directive (2015/863/EU) The details provided in this appendix are to ensure that the product is compliant with the RoHS II Directive (2015/863/EU). The table below acknowledges the presences of small quantities of certain substances in the product, and is applicable to RoHS II Directive (2015/863/EU).