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Summary of Contents for IEI Technology PUZZLE-A001
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PUZZLE-A001 MODEL: PUZZLE-A001 1U Network Appliance with AMD EPYC™ Embedded 3000 Series Processor, Four DDR4, Eight GbE Ports, Four 10GbE SFP+, Two PCIe x4 Slots, M.2, PCIe Mini, Redundant PSU, Rack Mount, and RoHS Compliant User Manual Page i Rev. 1.00 – August 26, 2019...
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PUZZLE-A001 Revision Date Version Changes August 26, 2019 1.00 Initial release Page ii...
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PUZZLE-A001 Copyright COPYRIGHT NOTICE The information in this document is subject to change without prior notice in order to improve reliability, design and function and does not represent a commitment on the part of the manufacturer. In no event will the manufacturer be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use the product or documentation, even if advised of the possibility of such damages.
PUZZLE-A001 Manual Conventions WARNING Warnings appear where overlooked details may cause damage to the equipment or result in personal injury. Warnings should be taken seriously. CAUTION Cautionary messages should be heeded to help reduce the chance of losing data or damaging the product.
PUZZLE-A001 1.1 Overview Figure 1-1: PUZZLE-A001 Series The PUZZLE-A001 is a 1 U network appliance series powered by AMD EPYC™ Embedded 3000 series processor. It is optimized to host VNFs (Virtual Network Functions) and is ideal for SD-WAN. The PUZZLE-A001 supports eight copper GbE ports for high-speed network applications, and four 10GbE SFP+ connections.
PUZZLE-A001 1.3 Features The PUZZLE-A001 features are listed below: Powered by AMD EPYC™ Embedded 3000 series processor Support four 2666 MHz DDR4 ECC/non-ECC UDIMMs/RDIMMs (UDIMM up to 64 GB / RDIMM up to 128 GB) Support two 2.5" SATA SSD/HDD ...
The system is turned on. No HDD activity HDD Status LED Blinking Blue HDD activity No alert Alert LED Alert message 1.5 Rear Panel An overview of the PUZZLE-A001 rear panel is shown in Figure 1-3 below. Figure 1-3: PUZZLE-A001 Rear Panel Page 4...
PUZZLE-A001 1.6 Technical Specifications The PUZZLE-A001 technical specifications are listed in Table 1-2. System Form Factor CPU (SoC) AMD EPYC™ Embedded 3000 series processor SO2: AMD EPYC™ Embedded 3201 SO3: AMD EPYC™ Embedded 3151 Chipset Integrated in CPU Memory Four 288-pin 2666 MHz DDR4 ECC/non-ECC UDIMM/RDIMM...
PUZZLE-A001 I/O and Indicators Console 1 x RJ-45 RS-232 2 x USB 3.1 Gen 1 (5 Gb/s) port (external, Type A) 1 x USB 3.1 Gen 1 (5 Gb/s) port* (internal, Type A) 4 x USB 2.0 internal pin-header (8-pin, p=2.54) *The internal USB 3.1 connector is a dual-port connector, but...
PUZZLE-A001 and severe injury to the user. Electrostatic discharge (ESD) can cause serious damage to electronic components, including the PUZZLE-A001. Dry climates are especially susceptible to ESD. It is therefore critical that whenever the PUZZLE-A001 or any other electrical component is handled, the following anti-static precautions are strictly adhered to.
If some of the components listed in the checklist below are missing, please do not proceed with the installation. Contact the IEI reseller or vendor you purchased the PUZZLE-A001 from or contact an IEI sales representative directly. To contact an IEI sales representative, please send an email to sales@ieiworld.com.
PUZZLE-A001 2.4 Optional Items The following table lists the optional items that can be purchased separately. Optional Item Image Slide rail (P/N: RAIL-B02) USB to console cable (P/N: 32013-004000-100-RS) RS-232 to console cable (P/N: 32005-005100-100-RS) 20-pin Infineon TPM 2.0 module, software management tool, firmware v5.5...
PUZZLE-A001. The PUZZLE-A001’s cooling vents must not be obstructed by any objects. Blocking the vents can cause overheating of the PUZZLE-A001. Leave at least 5 cm of clearance around the PUZZLE-A001 to prevent overheating. Grounding: The PUZZLE-A001 should be properly grounded. The voltage ...
To install the DIMM module, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-A001. Please follow the instruction described in Section 3.2. Step 2: Locate the DIMM slots on the motherboard.
PUZZLE-A001 Figure 3-2: DIMM Slot Locations Step 3: Open the DIMM socket handles. Open the two handles outwards as far as they can. Step 4: Align the DIMM so the notch on the memory lines up with the notch on the memory socket.
PUZZLE-A001 3.4 HDD Installation The PUZZLE-A001 allows installation of two 2.5" SATA HDD/SSD. To install HDDs into the system, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-A001. Please follow the instruction described in Section 3.2.
PUZZLE-A001 Figure 3-4: Secure HDD to the Bracket Step 4: Re-connect the SATA connector module to the motherboard. Make sure the two positioning studs on the chassis go through the two small holes on the HDD bracket (Figure 3-5). Secure the bracket to the chassis with three screws removed previously.
PUZZLE-A001 3.5 PCIe Expansion Card Installation The PUZZLE-A001 allows installation of two PCIe x4 cards. To install a PCIe expansion card, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-A001 (refer to Section 3.2). Step 2: Remove the four expansion slot module retention screws indicated below.
PUZZLE-A001 Step 3: Push the expansion slot module with strength to disconnect the module from the edge connector of the motherboard. Figure 3-7: Disconnect the Expansion Slot Module Step 4: Remove the blank bracket panel(s) that aligns with the PCIe slot for installing the expansion card.
PUZZLE-A001 Step 5: Align the expansion card to the PCIe slot. Press gently, but firmly, to seat the expansion card correctly in the slot. Install the bracket screw(s) to secure the card to the expansion slot module. Figure 3-9: PCIe Expansion Card Installation...
The M.2 slot is keyed in the B position and provides mounting screw position for 2260-size/2280-size M.2 module. To install an M.2 module, please follow the steps below. Step 1: Remove the top cover from the PUZZLE-A001. See Section 3.2. Step 2: Locate the M.2 slot on the motherboard.
Push the M.2 module down and secure it with the previously removed retention screw. 3.8 PCIe Mini Card Installation The PUZZLE-A001 has one full-size/half-size PCIe Mini slot on the motherboard. To install a full-size module, follow the instructions below. Step 1: Remove the top cover from the PUZZLE-A001.
PUZZLE-A001 Figure 3-13: Internal Cover Retention Screws Step 3: Locate the PCIe Mini slot on the motherboard (Figure 3-14). Figure 3-14: PCIe Mini Slot Location Step 4: Remove the pre-installed retention screw from the standoff. Page 24...
PUZZLE-A001 Step 5: Line up the notch on the card with the notch on the slot. Slide the PCIe Mini card into the socket at an angle of about 20º. Step 6: Secure the full-size PCIe Mini card with the retention screw previously removed.
Each Ethernet connector has a physical number (printed on the front panel) and a logical number (under Linux). The following table shows the physical number to logical number relationship on the PUZZLE-A001. Physical Number Logical Number 10GbE SFP+...
PUZZLE-A001 3.9.1 LAN Connection - 1GbE The four 1GbE LAN connectors on the front panel allow connection to an external network. The pinouts of the LAN connectors are listed below. Description Description MDIA3- MDIA1+ MDIA3+ MDIA2+ MDIA2- MDIA0- MDIA1- MDIA0+...
PUZZLE-A001 3.9.2 LAN Connection - 10GbE SFP+ The four 10GbE SFP+ connectors on the front panel allow transfer rate of up to 10 gigabits per second. The pinouts of the 10GbE LAN connectors are listed below. Description Description SFP+_TX_FAULT SFP+_RX-...
PUZZLE-A001 3.9.3 Console Connection The PUZZLE-A001 has one RJ-45 serial device connector on the front panel. The RJ-45 connector for the serial port can be identified easily as the RJ-45 for the network has two LEDs on the port, while the connectors for the serial cables don’t. The pinouts of the serial port are listed below.
PUZZLE-A001 3.10 Mounting the System The PUZZLE-A001 is shipped with two mounting brackets that support 1U rack mount. To install the mounting brackets, please follow the steps below. Step 1: Align the three retention screw holes in each bracket with the corresponding retention screw holes on the sides of the PUZZLE-A001.
Incorrect voltages applied to the system may cause damage to the internal electronic components and may also cause injury to the user. To power-on the PUZZLE-A001 please follow the steps below: Step 1: Connect the power source to both of the power inlets on the rear panel.
PUZZLE-A001 3.12 Resource Download All the resources for the PUZZLE-A001 are available on IEI Resource Download Center (https://download.ieiworld.com). Type PUZZLE-A001 and press Enter to find all the relevant software, utilities, and documentation. Figure 3-19: IEI Resource Download Center 3.13 Maintenance...
3.13.1 Power Supply Unit Replacement To replace a failed power supply unit, please follow the steps below. Step 1: Turn off the PUZZLE-A001. Disconnect the power cords, network cable(s), and any other connectors or cables from the PUZZLE-A001. Step 2: Firmly press and hold the black button on back of PSU downwards.
PUZZLE-A001 3.13.2 Jumper Settings To configure the jumper settings, please follow the steps below. Step 1: Remove the top cover. See Section 3.2. Step 2: Locate the jumper/switch on the embedded motherboard. Step 3: Make the jumper settings in accordance with the settings described and defined in the following sections.
PUZZLE-A001 3.13.2.2 Clear CMOS If the PUZZLE-A001 fails to boot due to improper BIOS settings, the clear CMOS jumper clears the CMOS data and resets the system BIOS information. To do this, move the jumper to the "Clear BIOS" position for 3 seconds or more, then move back to the default position.
PUZZLE-A001 4.1 Introduction The BIOS is programmed onto the BIOS chip. The BIOS setup program allows changes to certain system settings. This chapter outlines the options that can be changed. NOTE: Some of the BIOS options may vary throughout the life cycle of the product and are subject to change without prior notice.
PUZZLE-A001 Function Decrease the numeric value or make changes Esc key Main Menu – Quit and not save changes into CMOS Status Page Setup Menu and Option Page Setup Menu -- Exit current page and return to Main Menu F1 key...
PUZZLE-A001 4.2 Main The Main BIOS menu (BIOS Menu 1) appears when the BIOS Setup program is entered. The Main menu gives an overview of the basic system information. Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. Main...
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PUZZLE-A001 WARNING! Setting the wrong values in the sections below may cause the system to malfunction. Make sure that the settings made are compatible with the hardware. Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. Main Advanced Security Boot Save &...
PUZZLE-A001 4.3.1 AMD CBS Configuration Use the AMD CBS (BIOS Menu 3) menu to configure AMD CBS settings. Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. Advanced AMD CBS FCH Common Options > FCH Common Options --------------------- : Select Screen ↑...
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PUZZLE-A001 4.3.1.1.1 SATA Configuration Options Use the SATA Configuration Options menu (BIOS Menu 5) to change and/or set the configuration of the SATA devices installed in the system. Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. Chipset SATA Configuration Options Disable or enable OnChip SATA controller.
PUZZLE-A001 4.3.2 Trusted Computing Use the Trusted Computing menu (BIOS Menu 6) to configure settings related to the Trusted Computing Group (TCG) Trusted Platform Module (TPM). Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. Advanced Configuration Enables or Disables BIOS...
PUZZLE-A001 4.3.3 iWDD H/W Monitor The iWDD H/W Monitor menu (BIOS Menu 7) contains the fan configuration submenu, and displays the system temperature and CPU fan speed. Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. Advanced PC Health Status...
PUZZLE-A001 4.3.3.1 Smart Fan Mode Configuration Use the Smart Fan Mode Configuration submenu (BIOS Menu 8) to configure the CPU/system fan temperature and speed settings. Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. Advanced Smart Fan Mode Configuration...
PUZZLE-A001 Auto mode fan off temperature If the CPU temperature is lower than the value set this option, the fan speed change to be lowest. To set a value, Use the + or – key to change the value or enter a decimal number between 1 and 100.
PUZZLE-A001 4.3.4.1 Serial Port 1 Configuration Use the Serial Port 1 Configuration menu (BIOS Menu 10) to configure the serial port n. Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. Advanced Serial Port n Configuration Enable or Disable Serial...
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PUZZLE-A001 Bits per second [115200] Use the Bits per second option to specify the serial port transmission speed. The speed must match the other side. Long or noisy lines may require lower speeds. 9600 Sets the serial port transmission speed at 9600.
PUZZLE-A001 Stop Bits [1] Use the Stop Bits option to specify the number of stop bits used to indicate the end of a serial data packet. Communication with slow devices may require more than 1 stop bit. Sets the number of stop bits at 1.
PUZZLE-A001 4.3.7 PCH-IO Configuration Use the PCH-IO Configuration menu (BIOS Menu 13) to configure the PCH parameters. Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. Advanced Restore AC Power Loss [Last State] Select the state system should be when restoring on AC Power Loss.
PUZZLE-A001 4.4 Security Use the Security menu (BIOS Menu 14) to set system and user passwords. Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. Main Advanced Security Boot Save & Exit Password Description Set Administrator Password If ONLY the Administrator’s password is set, then this only limits access to Setup and is only asked for when entering Setup.
PUZZLE-A001 4.5 Boot Use the Boot menu (BIOS Menu 15) to configure system boot options. Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. Main Advanced Security Boot Save & Exit Boot Configuration Select the keyboard Bootup NumLock State...
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PUZZLE-A001 Quiet Boot [Enabled] Use the Quiet Boot BIOS option to select the screen display when the system boots. Disabled Normal POST messages displayed Enabled OEM Logo displayed instead of POST messages EFAULT Launch PXE OpROM [Disabled] ...
PUZZLE-A001 4.6 Save & Exit Use the Safe & Exit menu (BIOS Menu 16) to load default BIOS values, optimal failsafe values and to save configuration changes. Aptio Setup Utility – Copyright (C) 2019 American Megatrends, Inc. Main Advanced Security Boot Save &...
PUZZLE-A001 5.1 Peripheral Interface Connectors The connector locations of the PUZZLE-A001’s motherboard are shown below. The connector pinouts for these connectors are listed in the following sections. Page 57...
PUZZLE-A001 5.2 Internal Peripheral Connectors Internal peripheral connectors on the motherboard and are only accessible when the motherboard is outside of the chassis. The table below shows a list of the connectors on the motherboard. Pinouts of these connectors can be found in the following sections.
PUZZLE-A001 5.2.1 ATX Power Connector (ATX1) Description Description +3.3 V +3.3 V +3.3 V -12 V +5 V PS-ON +5 V PW-OK +5VSB +5 V +12V +5 V +12V +5 V +3.3 V Table 5-1: ATX Power Connector (ATX1) Pinouts 5.2.1 ATX PSU SMBus Connector (CN3)
PUZZLE-A001 DECLARATION OF CONFORMITY This equipment is in conformity with the following EU directives: EMC Directive 2014/30/EU Low-Voltage Directive 2014/35/EU RoHS II Directive 2015/863/EU If the user modifies and/or install other devices in the equipment, the CE conformity declaration may no longer apply.
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PUZZLE-A001 Español [Spanish] IEI Integration Corp declara que el equipo cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] IEI Integration Corp ΔΗΛΩΝΕΙ ΟΤΙ ΕΞΟΠΛΙΣΜΟΣ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ...
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PUZZLE-A001 Româna [Romanian] IEI Integration Corp declară că acest echipament este in conformitate cu cerinţele esenţiale şi cu celelalte prevederi relevante ale Directivei 1999/5/CE. Slovensko [Slovenian] IEI Integration Corp izjavlja, da je ta opreme v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES.
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PUZZLE-A001 FCC WARNING This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that ...
In a site where the ambient temperature exceeds the rated temperature B.1.2 Anti-static Precautions WARNING: Failure to take ESD precautions during the installation of the PUZZLE-A001 may result in permanent damage to the PUZZLE-A001 and severe injury to the user. Page 74...
PUZZLE-A001 Electrostatic discharge (ESD) can cause serious damage to electronic components, including the PUZZLE-A001. Dry climates are especially susceptible to ESD. It is therefore critical that whenever the PUZZLE-A001 is opened and any of the electrical components are handled, the following anti-static precautions are strictly adhered to.
When maintaining or cleaning the PUZZLE-A001, please follow the guidelines below. B.2.1 Maintenance and Cleaning Prior to cleaning any part or component of the PUZZLE-A001, please read the details below. The interior of the PUZZLE-A001 does not require cleaning. Keep fluids away ...
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Vacuum cleaner – Using a vacuum specifically designed for computers is one of the best methods of cleaning the PUZZLE-A001. Dust and dirt can restrict the airflow in the PUZZLE-A001 and cause its circuitry to corrode. Swabs - Swaps moistened with rubbing alcohol or water are excellent tools ...
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PUZZLE-A001 The details provided in this appendix are to ensure that the product is compliant with the Peoples Republic of China (China) RoHS standards. The table below acknowledges the presences of small quantities of certain materials in the product, and is applicable to China RoHS only.