The Printer Is Not Responding - Lexmark B3340 User Manual

Troubleshoot a problem
Action
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
a
Open the Printing Preferences dialog.
b
From the Print and Hold tab, click Use Print and Hold, and then
click Keep duplicate documents.
c
From the Confidential Print section, enter a PIN.
d
Print the documents.
For Macintosh users
a
Save and name each job differently.
b
Send the job individually.
Are the documents printed?
Step 4
a
Delete some held jobs to free up printer memory.
b
Print the documents.
Are the documents printed?

The printer is not responding

Action
Step 1
Check if the power cord is connected to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or
electrical shock, connect the power cord to an appropriately
rated and properly grounded electrical outlet that is near the
product and easily accessible.
Is the printer responding?
Step 2
Check if the electrical outlet is turned off by a switch or breaker.
Is the electrical outlet turned off by a switch or breaker?
Step 3
Check if the printer is on.
Is the printer on?
Yes No
The problem is Go to step 4.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
Turn on the switch or Go to step 3.
reset the breaker.
Go to step 4. Turn on the printer.
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customer