Troubleshoot a problem
"Vertical dark lines or
streaks" on page 108
Printing problems
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
navigate through the settings.
Action
Step 1
a
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b
Print the document.
Is the printer printing blank or white pages?
"Vertical dark streaks with
print missing" on
page 109
"Vertical light bands" on
page 105
Yes
Go to step 2.
"Vertical white lines" on
page 106
No
The problem is
solved.
89
to