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Acnodes IP-16 User Manual

8 port / 16 port / 32 port ps/2 ip-kvm switch
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8/16/32 PS/2 KVM over IP switch
8 port / 16 port / 32 port
PS/2 IP-KVM SWITCH
USER'S MANUAL
Rev 1.0
1

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Summary of Contents for Acnodes IP-16

  • Page 1 8/16/32 PS/2 KVM over IP switch 8 port / 16 port / 32 port PS/2 IP-KVM SWITCH USER’S MANUAL Rev 1.0...

  • Page 2: Table Of Contents

    1. THE QUICK INSTALLATION GUIDE 2. INTRODUCTION When the server is up and running When the sever is dead Features Package contents Technical specifications System requirement Cable diagrams Product Details 3. HARDWARE INSTALLATION Operation Overview Connecting PS/2 IP-KVM SWITCH to the host system 4.

  • Page 3: Maintenance

    6. MENU OPTIONS Remote Control KVM Console Remote Power Telnet Console User Management Change Password Users And Groups KVM Settings User Console Power Control Keyboard/Mouse Video Device Settings Network Dynamic DNS Security Certificate Serial Port Date And Time Event Log Maintenance Device Information Event Log...

  • Page 4: The Quick Installation Guide

    1. The Quick Installation Guide Installation PS/2 IP-KVM switch redirects local keyboard, mouse and video data to a remote administration console. All data is transmitted via IP. PS/2 IP-KVM switch can be used in a multi administrator and multi server environment as well. Besides, PS/2 IP-KVM switch is a KVM switch, which can also be used with a local console.
  • Page 5 Use a terminal software (e.g. hyper term or minicom) to connect to PS/2 IP-KVM switch. Reset PS/2 IP-KVM switch and immediately press <ESC>. You will see some device information and a ’=>’ prompt. Enter the command ’config’ and press <Enter>. After waiting a few moments you may configure IP auto configuration, IP address, net mask and default gateway.
  • Page 6 8/16/32 PS/2 KVM over IP switch default settings for all video modes or only the current one.

  • Page 7: Introduction

    2. Introduction Thank you for purchasing PS/2 IP-KVM switch. PS/2 IP-KVM switch can save your MONEY, TIME, SPACE, EQUIPMENT and POWER. PS/2 IP-KVM switch defines a new class of remote KVM access devices. PS/2 IP-KVM switch combines an 8/16/32-port KVM switch with digital remote KVM access via IP networks and comprehensive system management.
  • Page 8 Type of failure Hard disk failure Power cable detached, power supply failure CPU Controller, main board failure. Power supply is on, but there is no video output. CPU fan failure RAM failure Table 2.1:Host system failures and how they are detected. 2.3 Features 8/16 port KVM switch is 19”...

  • Page 9: Package Contents

    2.4 Package contents Model No.: 8 port PS/2 IP-KVM switch Base unit- 8 port PS/2 IP-KVM switch User’s manual Installation software and User Manual on CD-ROM AC to DC Power Adapter Rack Mount Kit Daisy Chain Cable 3-in-one cables (One HDDB 15-pin male to one HDDB 15-pin and two Mini Din 6-pin PS2 cables) Null modem cable Model No.: 16 port PS/2 IP-KVM switch...

  • Page 10: Technical Specifications

    2.5 Technical specifications Model No. 8 port PS/2 IP-KVM switch PC Port Console Port PC Port Connector VGA HDDB 15-pin(shared with PS/2 keyboard and Mouse) (All Female Types) Console Port Local Console: PS/2 Keyboard Mini Din 6 pin Connector (All Female Types) Remote Console: RJ-45 8P8C Daisy Chain Port PS/2 Keyboard mini Din 6 pin...

  • Page 11: Cable Diagrams

    One Mouse Network Side 10/100Mbps Ethernet or Modem Remote Console One computer side Computer side 8 PCs with 8 3-in-one cables (One HDDB 15-pin male to one HDDB 15-pin and two Mini Din 6-pin PS2 cables) Model No. 16 ports PS/2 IP-KVM switch Console side One VGA Monitor One Keyboard...

  • Page 12: Product Details

    8/16/32 PS/2 KVM over IP switch AT to PS/2 keyboard adapter: (Optional) Din 5 pin Male to Mini Din 6 pin Female PS/2 to DB9 adapter (Optional) Mini Din 6 pin Female to DB 9 pin Female CAT5/5E/6 Straight Through UTP/STP Cable: 8P8C 2.8 Product Details 8 port Rack Mount PS/2 IP-KVM switch:...

  • Page 13: Hardware Installation

    3. Hardware installation 3.1 Operation Overview Figure 3.1 shows the connections of PS/2 IP-KVM switch to its host, to peripheral devices, to the power source and to the local area network. IP Network Administrator PS/2 IP-KVM switch redirects local keyboard, mouse, and video data to a remote administration console.
  • Page 14 8/16/32 PS/2 KVM over IP switch Step 2 (Local console) Connect the monitor to the KVM Switch. Using the attached cable, or the one included with your monitor, connect it to the HDDB15-pin female port on the back of the KVM unit labeled with the monitor symbol at the CONSOLE connector.
  • Page 15 8/16/32 PS/2 KVM over IP switch Step 6 (Optional) If using a serial mouse cable (optional), connect one end to a DB-9 serial port on the computer, and the other Mini Din 6 pin end to the mouse cable connector. If you need Serial DB-9 to PS/2 Mini Din 6 pin adapter, please contact your supplier.
  • Page 16 For 10BASE-T Ethernet networks, the Fast Ethernet adapter uses Category 3, 4, or 5 UTP cable. To establish a 10 Mbps connection, the cable must be connected to a 10BASE-T hub. Make sure that the cable is wired appropriately for a standard 10BASE-T adapter. Align the RJ-45 plug with the notch on the adapter’s connector and insert it into the adapter’s connector.

  • Page 17: Configuration

    4. Configuration 4.1 Initial Configuration The PS/2 IP-KVM switch's communication interfaces are all based on TCP/IP. It comes pre-configured with the IP configuration listed in Table 4-1. IP auto configuration IP-Address Net-mask Default-Gateway If the DHCP connection fails on boot up, the PS/2 IP-KVM switch will not have an IP address.
  • Page 18 On the upper left corner, the MAC address of the PS/2 IP-KVM switch is displayed. To detect the MAC address, manually, press the button “Refresh Devices”. The displayed MAC address is the same MAC address printed on the white sticker placed on the back of the PS/2 IP-KVM switch.

  • Page 19: Initial Configuration Via Serial Console

    4.1.2 Initial configuration via serial console Using a serial terminal, the PS/2 IP-KVM switch has a serial line interface (rear side). This connector is compliant with the RS 232 serial line standard. The serial line has to be configured with the parameters given in Table 4-2. When configuring with a serial terminal, reset the PS/2 IP-KVM switch and immediately press the “ESC”...

  • Page 20: Ip-Kvm Switch Keyboard Settings

    4.1.3.1 PS/2 IP-KVM switch keyboard settings The PS/2 IP-KVM switch settings for the host's keyboard type have to be correct in order to make the remote keyboard work properly. Check the settings in the PS/2 IP-KVM switch front-end. See 6.3.3 for details.

  • Page 21: Single And Double Mouse Mode

    While the PS/2 IP-KVM switch works with accelerated mice and is able to synchronize the local with the remote mouse pointer, there are the following limitations, which may prevent this synchronization from working properly: Special Mouse Driver There are mouse drivers which influence the synchronization process and lead to desynchronized mouse pointers.
  • Page 22 5. Usage 5.1 Prerequisites The PS/2 IP-KVM switch features an embedded operating system and applications offering a variety of standardized interfaces. This chapter will describe both these interfaces, and the way to use them in a more detailed manner. The interfaces are accessed using the TCP/IP protocol family, thus they can be accessed using the built-in Ethernet adapter.
  • Page 23 Figure 5-1. The Internet Explorer displaying the encryption key length Newer web browsers do support strong encryption on default. 5.2 Login into the PS/2 IP-KVM switch and logout 5.2.1 Login into the PS/2 IP-KVM switch Launch your web browser. Direct it to the address of your PS/2 IP-KVM switch, which you configured during the installation process.
  • Page 24 The user “super” is not allowed to login via the serial interface of the PS/2 IP-KVM switch. Please make sure to change the super user password immediately after you have installed and accessed your PS/2 IP-KVM switch for the first time. Not changing the pass phrase for the super user is a severe security risk and might result in unauthorized access to the PS/2 IP-KVM switch and to the host system including all possible consequences!
  • Page 25 If there is no activity for half an hour, the PS/2 IP-KVM switch will log you out, automatically. A click on one of the links will bring you back to the login screen. 5.2.2 Logout from the PS/2 IP-KVM switch This link logs out the current user and presents a new login screen.
  • Page 26 to be made, i.e. your firewall and, in case you have a private internal network, your NAT (Network Address Translation) settings have to be configured accordingly. In case the PS/2 IP-KVM switch is connected to your local network environment and your connection to the Internet is available using a proxy server only without NAT being configured, the Remote Console is very unlikely to be able to establish the according connection.
  • Page 27 Ctrl+Alt+Delete Special button key to send the “Control Alt Delete” key combination to the remote system (see also Chapter 6 for defining new button keys). Auto Adjust button If the video display is of bad quality or distorted in some way, press this button and wait a few seconds while the PS/2 IP-KVM switch tries to adjust itself for the best possible video quality.
  • Page 28 Figure 5-6. Remote Console Options Menu A short description of the options follows. • Monitor Only Toggles the Monitor Only filter on or off. If the filter is switched on no remote console interaction is possible, and monitoring is possible. •...
  • Page 29 Figure 5-8. Remote Console Options Menu:Scaling • Mouse Handling The submenu for mouse handling offers two options for synchronizing the local and the remote mouse pointer. Fast Sync -- The fast synchronization is used to correct a temporary, but fixed skew. Intelligent Sync -- Use this option if the fast sync does not work or the mouse settings have been changed on the host system.
  • Page 30 Figure 5-9. Remote Console Options Menu:Cursor • Video Settings Opens a panel for changing the PS/2 IP-KVM switch video settings. PS/2 IP-KVM switch features two different dialogs, which influence the video settings. Video Settings through the HTML-Frontend To enable local video port, select this option. This option decides if the local video output of PS/2 IP-KVM switch is active and passing through the incoming signal from the host system.
  • Page 31 Video Settings through the remote console Brightness Controls the brightness of the picture Contrast Controls the contrast of the picture Clock Defines the horizontal frequency for a video line and depends on the video mode. Different video card types may require different values here. The default settings in conjuction with the auto adjustment procedure should be adequate for all common configurations.
  • Page 32 Save changes permanently Undo Changes Restore last settings Soft Keyboard Opens up the Menu for the Soft-Keyboard. • Show Pops up the Soft-Keyboard. The Soft-Keyboard is necessary in case your host system runs a completely different language and country mapping than your administration machine.
  • Page 33 • Local Keyboard Used to change the language mapping of your browser machine running the Remote Console Applet. Normally, the applet determines the correct value automatically. However, depending on your particular JVM and your browser settings this is not always possible. A typical example is a German localized system that uses an US-English keyboard mapping.

  • Page 34: Menu Options

    6. Menu Options 6.1 Remote Control 6.1.1 KVM Console To open the KVM console, either clicks on the menu entry on the left, or on the console picture on the right. To refresh the picture, click on the button “Refresh“. For the power settings see the Section called Remote Power.

  • Page 35: Telnet Console

    Please note that after you have pressed this button the power state displayed in the administration panel will not immediately reflect the requested change. A controlled shut down of the system may take some minutes. You can observe the action caused by your button press using the Remote Console window or by reloading the Server Power Control panel.
  • Page 36 Connecting to the PS/2 IP-KVM switch is done as usual and as required by the Telnet client, for instance in a UNIX shell: Replace the IP address by the one that is actually assigned to the PS/2 IP-KVM switch. This will prompt for username and password in order to log into the device.
  • Page 37 6.2 User Management 6.2.1 Change Password To change your password, enter the new password in the upper entry field. Retype the password in the filed below. Click “Apply” to submit your changes. 6.2.2 Users And Groups Figure 6-12. Set password Figure 6-13.
  • Page 38 The PS/2 IP-KVM switch comes with 2 pre-configured user accounts that have fixed permissions. The account super has all possible rights to configure the device and to use all functions PS/2 IP-KVM switch offers. The account “user” has only the permission to open and use the Remote Console.
  • Page 39 User select box This selection box displays the user ID for which the values are shown and for which the changes will take effect. You may change the settings of other users if you have the necessary access rights. Transmission Encoding The Transmission Encoding setting allows changing the image-encoding algorithm that is used to transmit the video data to the Remote Console window.
  • Page 40 Remote Console Type Specifies, which Remote Console Viewer to use. Default Java-VM Uses the default Java Virtual Machine of your Browser. This may be the Microsoft JVM for the Internet Explorer, or the Sun JVM if it is configured this way. Use of the Sun JVM may also be forced (see below).
  • Page 41 Remote Console Button Keys Button Keys allow simulating keystrokes on the remote system that cannot be generated locally. The reason for this might be a missing key or the fact, that the local operating system of the Remote Console is unconditionally catching this keystroke already. Typical examples are “...
  • Page 42 • ATX Power button long press Then, click “Apply” to submit your changes. 6.3.3 Keyboard/Mouse Host Interface Enables a certain interface the mouse is connected to. You can choose between “ Auto ” for automatic detection, “ USB ” for an USB mouse, and “ PS/2 ” for a PS/2 mouse. To use the USB and/or PS/2 interface you need a correct cabling between the managed host and the managing device.
  • Page 43 USB Mouse Type Enables USB mouse type. Choose between “ MS Windows 2000 or newer ” for MS Windows 2000 or Windows XP, or “ Other Operating Systems ” for MS Windows NT, Linux, or OS X. In “ MS Windows 2000 or newer ” mode the remote mouse is always synchronized with the local mouse.
  • Page 44 A small filter displays all changes instantly but may lead to a constant amount of network traffic even if the display content is not really changing (depending on the quality of the video input signal). All in all the default setting should be suitable for most situations.
  • Page 45 IP auto configuration With this option you can control if the PS/2 IP-KVM switch should fetch its network settings from a DHCP or BOOTP server. For DHCP, select “dhcp” , and for BOOTP select “bootp” accordingly. If you choose“none” then IP auto configuration is disabled. IP address IP address in the usual dot notation.
  • Page 46 8/16/32 PS/2 KVM over IP switch 6.4.2 Dynamic DNS Figure 6-20. Dynamic DNS A freely available Dynamic DNS service (dyndns.org) can be used in the following scenario (see Figure 6-21): Figure 6-21. Dynamic DNS Scenario The PS/2 IP-KVM switch is reachable via the IP address of the DSL router, which is dynamically assigned by the provider.
  • Page 47 The administrator has to register a PS/2 IP-KVM switch that is supposed to take part in the service with the Dynamic DNS Server and assign a certain hostname to it. He will get a nickname and a password in return to the registration process. This account information together with the hostname is needed in order to determine the IP address of the registered PS/2 IP-KVM switch.
  • Page 48 6.4.3 Security Force HTTPS If this option is enabled access to the web front-end is only possible using an HTTPS connection. The PS/2 IP-KVM switch will not listen on the HTTP port for incoming connections. In case you want to create your own SSL certificate that is used to identify the PS/2 IP-KVM switch refer to the Section called Certificate.
  • Page 49 IP/Mask Specifies the IP address or IP address range for which the rule applies. Examples (the number concatenated to an IP address with a “ / ” is the number of valid bits that will be used of the given IP address): 192.168.1.22/32 matches the IP Address 192.168.1.22 192.168.1.0/24 matches all IP packets with source addresses from 192.168.1.0 to 192.168.1.255...
  • Page 50 Unblocking users There are two possibilities to unblock a blocked user. • A parent user may go to the user management settings (see the Section called Users And Groups) and press the button “ Unblock ” for the user. • It is also possible to use the serial console as for the initial configuration (see Table 4-1) and login as the user “unblock“.
  • Page 51 After completing these three steps, the PS/2 IP-KVM switch has its own certificate that is used for identifying the card to its clients. If you destroy the CSR on the PS/2 IP-KVM switch there is no way to get it back! In case you deleted it by mistake, you have to repeat the three steps as described above.
  • Page 52 State/Province The state or province where the organization is located. Country (ISO code) The country where the organization is located. This is the two-letter ISO code, e.g. DE for Germany, or US for the USA. Challenge Password Some certification authorities require a challenge password to authorize later changes on the certificate (e.g.
  • Page 53 The PS/2 IP-KVM switch Serial Settings (Figure 6-25) allow you to specify what device is connected to the serial port and how to use it. Configuration or console login Do not use the serial port for any special function, use it only for the initial configuration (see Table 4-1).
  • Page 54 possible but you must make sure, it is not interfering with the IP settings of the PS/2 IP-KVM switch and your console computer. The default value will work in most cases. IPMB over serial To enable IPMB over serial, enable this option. Passthrough access to serial port via Telnet Using this option, it is possible to connect an arbitrary device to the serial port and access it (assuming it provides terminal support) via Telnet.
  • Page 55 There is currently no way to adjust the daylight saving time automatically. So you have to set up the UTC offset twice a year properly to the local rules of your country. 6.4.7 Event Log Important events like a login failure or a firmware update are logged to a selection of logging destinations (see Figure 6-29).
  • Page 56 SNMP Logging enabled If this is activated, the PS/2 IP-KVM switch sends a SNMP trap to a specified destination IP address, every time a log event occurs. If the receiver requires a community string, you can set it in the appropriate text field. Most of the event traps only contain one descriptive string with all information about the log event.
  • Page 57 8/16/32 PS/2 KVM over IP switch You may send this information along together with a support request. It will help us troubleshooting your problem. Reset Functions This section allows you to reset specific parts of the device. Currently this involves the video engine and the PS/2 IP-KVM switch itself.
  • Page 58 6.5.3 Update Firmware The PS/2 IP-KVM switch is a complete standalone computer. The software it runs is called the firmware. The firmware of the PS/2 IP-KVM switch can be updated remotely in order to install new functionality or special features. A new firmware update is a binary file which will be sent to you by email or which you can download from the supplier web site.
  • Page 59 This process is not reversible and might take some minutes. Make sure the PS/2 IP-KVM switch 's power supply will not be interrupted during the update process, because this may cause an unusable card. Thirdly, after the firmware has been stored, the panel will request you to reset the PS/2 •...

  • Page 60: Troubleshooting

    7. Troubleshooting Ensure that all cables are well seated. Label all of cables with the number for each respective computer to avoid confusion. The recommended VGA cable of PC port distance is 5 meters maximum without ghosting and degradation. Normally, the cable length is based on driver capacity of your VGA card. If you need longer VGA cable, please use VGA extender to accomplish your applications.
  • Page 61 Check whether the network connection is working in general (ping the IP address of PS/2 IP-KVM switch). If not, check network hardware. Is PS/2 IP-KVM switch powered on? Check whether the IP address of PS/2 IP-KVM switch and all other IP related settings are correct! Also verify that all the IP infrastructure of your LAN, like routers etc., is correctly configured.

  • Page 62: Pin Assignments

    Single port PS2 KVM over IP A. Pin Assignments A.1 VGA HD-15 A.2 RJ 45 Connector Ethernet...
  • Page 63 Single port PS2 KVM over IP A.3 RJ 45 Connector ISDN A.4 Serial SUB-D 9 Connector 1 A.5 KVM 15 pin connector...

  • Page 64: Key Codes

    Single port PS2 KVM over IP B. Key Codes Table C.1 shows the key codes used to defines keystrokes or hotkeys for several functions. Please note that these key codes do not represent necessarily key characters that are used on international keyboards.
  • Page 65 Single port PS2 KVM over IP PRINTSCREEN SCROLL LOCK BREAK INSERT HOME PAGE UP DELETE PAGE DOWN LEFT DOWN RIGHT NUM LOCK NUMPAD0 NUMPAD1 NUMPAD2 NUMPAD3 NUMPAD4 NUMPAD5 NUMPAD6 NUMPAD7 NUMPAD8 NUMPAD9 NUMPADPLUS,NUMPAD PLUS NUMPAD/ NUMPADMUL,NUMPAD MUL NUMPADMINUS,NUMPAD MINUS NUMPADENTER WINDOWS MENU Table B.1: Key Names...

  • Page 66: Video Modes

    C. Video Modes Table B.1 lists the video modes PS/2 IP-KVM switch supports. Please don’t use other custom video settings besides of these. If done so, PS/2 IP-KVM switch may not be able to detect them. Resolution (x, y) 640 x 350 640 x 400 640 x 480 720 x 400...

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