MED-EL Opus 2 Troubleshooting

Processor

Hide thumbs Also See for Opus 2:

Troubleshooting the Opus 2 Processor

No sound / no start-up lights

 Change the batteries. Try batteries from a different pack if they were changed

recently.

 Check that the battery contacts are clean and free from dust and dirt. If not, clean

with a soft cloth. If the problem persists, change the battery pack frame.

 Check that the on / off switch is able to be closed securely. If not, clean with a soft

cloth. If the problem persists, change the battery pack frame.

 Check that the battery pack cover slides all the way up to the base of the processor.

If not, gently wipe with a soft cloth or replace.

 Check the coil cable is fully inserted into its socket and is functional. If the problem

persists, change the coil cable.

 Use the speech processor test device to check that the Opus 2 is transmitting sound.

This

video

shows how to use the speech processor test device.

 Check the coil cable is fully inserted into its socket and functional. If the problem

persists, change the coil cable. This

cable with illustrated steps.

 Worn-out batteries. Change the batteries. Try batteries from a different pack if they

were changed recently.

 Place into the drying box overnight.

Med-El webpage

shows how to change the coil

Table of Contents

Do you have a question about the Opus 2 and is the answer not in the manual?

Page 1  Check the coil cable is fully inserted into its socket and is functional. If the problem persists, change the coil cable.  Use the speech processor test device to check that the Opus 2 is transmitting sound. This video shows how to use the speech processor test device.
Page 2 I can’t change the settings (e.g. volume / programme) via my fine tuner anymore  The fine tuner may have lost its link with the Opus 2 processor. It will need to be synced again. Place the coil of the Opus 2 processor on the MT button of the fine tuner and turn the processor on.