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MED-EL Opus 2 Troubleshooting

Speech processor

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Troubleshooting the Opus 2

What do you need to troubleshoot the Opus 2?

• Speech processor test device

• Spare batteries (3x 675 zinc air batteries)

• Substitute cable

• Contact numbers

• Key to meaning of red blinking lights (see next page)

First things first

If you suspect that the speech processor is not working, try the

following: Switch the processor off. Change the batteries. Switch it

back on again.

Speech processor test device

Turn on the processor and place the coil under the speech processor

test device like this:

Magnetic attraction will make sure that the coil is in the right place.

The red light should flash in the rhythm of your voice.

If the light does not come on or is on constantly try the following:

• Adjust the volume setting.

• Change all the batteries.

• Replace the existing cable with a substitute cable.

Need help?

Do you have a question about the Opus 2 and is the answer not in the manual?

Page 1 Troubleshooting the Opus 2 What do you need to troubleshoot the Opus 2? • Speech processor test device • Spare batteries (3x 675 zinc air batteries) • Substitute cable • Contact numbers • Key to meaning of red blinking lights (see next page)
Page 2 There is no need to re- synchronize the tuner at this point. If there is still no luck, contact your CI centre. Red indicator light on Opus 2 This can be deactivated. However if it starts to flash refer to the table below:...
Page 3 Patterns not to worry about. No action required. ☺☺ Blinking pattern What it means Brief flash of red light. Processor has received the instruction from the Fine tuner and done what it’s told. Between one and four Confirms that a program has been accepted. One flashes and intervals of flash for program 1, two for program 2 etc.
Page 4 Problems with the Fine Tuner The Opus 2 processor does not respond to commands: Possible cause Action Processor is out of transmission range Move processor to within 80cm of fine tuner Automatic keyboard lock active To unlock the keyboard press the...