Bartec POLARIS PROFESSIONAL 17-71V1 Series User Manual

Panel pc professional 15" up to 24"
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User Manual - TRANSLATION
POLARIS PROFESSIONAL
POLARIS Panel PC Professional 15" up to 24"
Type 17-71V1-....
ATEX / IECEx
Zone 1 and Zone 21
Document no. 11-71V1-7D0007 / 236273
Revision 7 / Status: 17 April 2019
Reservation: Technical data subject to change without notice. Changes, errors and
misprints may not be used as a basis for any claim for damages.
GmbH
Max-Eyth-Straße 16
97980 Bad Mergentheim
GERMANY
Content
English
Phone: +49 7931 597-0
Fax: +49 7931 597-119
Pages
1 - 69
Support:
support-polaris@bartec.de
Download:
http://automation.bartec.de
Internet:
www.bartec.de

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Summary of Contents for Bartec POLARIS PROFESSIONAL 17-71V1 Series

  • Page 1 Content Pages English 1 - 69 GmbH Max-Eyth-Straße 16 Phone: +49 7931 597-0 Support: support-polaris@bartec.de 97980 Bad Mergentheim Fax: +49 7931 597-119 Download: http://automation.bartec.de GERMANY Internet: www.bartec.de...
  • Page 3 POLARIS PROFESSIONAL - for Zone 1/21 Table of Contents POLARIS Panel PC Professional 15" up to 24" Technical data subject to change. 04/2019...
  • Page 4: Table Of Contents

    POLARIS PROFESSIONAL - for Zone 1/21 Table of Contents POLARIS Panel PC Professional 15" up to 24" Basic safety instructions ........................1 Notes on this manual ........................ 1 1.1.1 Languages ........................2 1.1.2 Changes in the document ..................... 2 Handling the product ......................... 2 Intended use ..........................
  • Page 5 Ex i terminal compartment ...................... 41 6.7.1 Connection of Ex i keyboard to the POLARIS (optional) ..........41 6.7.2 Ex i USB interface for BARTEC Ex i memory stick............. 42 6.7.3 Ex d socket (optional) ....................42 6.7.4 Connection of a BARTEC BCS 160 hand scanner (optional) ........
  • Page 6 POLARIS PROFESSIONAL - for Zone 1/21 Table of Contents POLARIS Panel PC Professional 15" up to 24" 10.3.1 Instructions for repairs ....................63 Disposal.............................. 63 Dispatch and packaging instructions ....................63 Accessories, spare parts ........................64 Order numbers........................... 65 Additional information ........................66 Declaration of conformity .........................
  • Page 7 blank...
  • Page 9: Basic Safety Instructions

    The BARTEC company reserves the right to carry out technical changes at any time. In no event will BARTEC company be responsible or liable for indirect or consequential damages resulting from the use or application of this user manual.
  • Page 10: Languages

    1.1.2 Changes in the document BARTEC reserves the right to change the content of this document without notification. No warranty is assumed for the correctness of the information. In cases of doubt, the German safety instructions apply because it is not possible to rule out errors of translation or printing.
  • Page 11: Unintended Use

    POLARIS PROFESSIONAL - for Zone 1/21 Basic POLARIS Panel PC Professional 15" up to 24" safety instructions 1.3.2 Unintended use Any other use is not in accordance with the intended purpose and can cause damage and accidents. The manufacturer will not be liable for any use beyond that of its "Exclusive II"...
  • Page 12: Servicing

    1.6.4 Repairs Repairs to explosion-proof equipment may only be performed by persons authorized by BARTEC, who must employ the latest technological practices, observe the manufacturer's instructions and use only original spare parts. The applicable regulations are to be observed here.
  • Page 13 – human control). BARTEC grants a warranty period of one year on the POLARIS series, starting from the BARTEC delivery date. The warranty period for accessories is 1 year from the date of delivery. This warranty covers all parts of the delivery and is limited to the free-of-charge replacement of or repair of the defective parts by BARTEC.
  • Page 14: Product Description

    High-quality keypads in various languages and a variety of mouse versions enhance the operating comfort. The use of the BARTEC Ex i memory stick through the intrinsically safe USB interface allows data to be transferred easily and stored. Technical data subject to change.
  • Page 15: Schematic Design

    POLARIS PROFESSIONAL - for Zone 1/21 Product description POLARIS Panel PC Professional 15" up to 24" The front-panel mounting design makes installation easy. On request, the devices are also available as a ready-made system solution in a stainless steel enclosure for wall, floor or table mounting.
  • Page 16: Explosion Protection And Approvals

    Explosion protection and POLARIS PROFESSIONAL - for Zone 1/21 approvals POLARIS Panel PC Professional 15" up to 24" Explosion protection and approvals POLARIS Panel PC PROFESSIONAL Type 17-71V1-…. ATEX II 2G Ex db eb mb q [ib op pr] IIC T4 Gb Ex protection type II 2D Ex mb tb IIIC T120°C Db -20 °C ≤...
  • Page 17 Customs Union Russia (EAC) TC RU C-DE.GB06.B.00334 KTL 14-KB4BO-0258X Korea India CCEs P261984 China NEPSI GYJ18.1382X America CSA 70010166 www.bartec.de More test certificates EU-conformity RoHS-Directive 2011/65/EU Standards in accordance with EN/IEC 61000-6-2:2005 EMC Directive 2014/30/EU EN 61000-6-4:2007 + A1:2011 IEC 61000-6-4:2006 + A1:2010...
  • Page 18: Technical Data

    POLARIS PROFESSIONAL for Zone 1/21 Technical data POLARIS Panel PC Professional 15" up to 24" Technical data POLARIS Professional 4.1.1 General data Construction Front panel fitting; Optional turn-key system solutions in a stainless steel enclosure as wall, floor or table mounting versions. Computer capacity Intel®...
  • Page 19: Characteristics Polaris Panel Pc Professional 15

    POLARIS PROFESSIONAL - for Zone 1/21 Technical data POLARIS Panel PC Professional 15" up to 24" 4.1.2 Characteristics POLARIS Panel PC Professional 15" Display 15" graphics-capable TFT display XGA resolution 1024 x 768 pixels 16.7 million colours Brightness 350 cd/m Visible surface approx.
  • Page 20: Characteristics Polaris Panel Pc Professional 17.3

    POLARIS PROFESSIONAL for Zone 1/21 Technical data POLARIS Panel PC Professional 15" up to 24" 4.1.4 Characteristics POLARIS Panel PC Professional 17.3" Display 17.3" graphics-capable TFT display Full HD resolution 1920 x 1080 pixels 16.7 million colours Brightness 400 cd/m Visible surface approx.
  • Page 21: Characteristics Polaris Panel Pc Professional 24

    POLARIS PROFESSIONAL - for Zone 1/21 Technical data POLARIS Panel PC Professional 15" up to 24" 4.1.6 Characteristics POLARIS Panel PC Professional 24" Display 24" graphics-capable TFT display Full HD resolution 1920 x 1080 pixels 16.7 million colours Brightness 300 cd/m Visible surface approx.
  • Page 22: Keyboard

    IBExU 05 ATEX 1117 X Ex protection type IECEx Ex ib IIC T4 Gb Ex ib IIIC T120 °C Db Certification IECEx IBE 11.0007X More test certificates www.bartec.de 4.2.2 General data Construction Front panel fitting Polyester foil on aluminium sheet Material...
  • Page 23: Characteristics Enclosure For Keyboard

    -20 °C ≤ Ta ≤ +60 °C (50°C) IBExU 05 ATEX 1117 X Certification Ex protection type IECEx Ex ib IIC T4 Gb Ex ib IIIC T120 °C Certification IECEx IBE 11.0007X www.bartec.de More test certificates Technical data subject to change. EN 15/68 04/2019...
  • Page 24: General Data

    POLARIS PROFESSIONAL for Zone 1/21 Technical data POLARIS Panel PC Professional 15" up to 24" 4.3.2 General data Construction Front panel fitting Material Polyester foil on aluminium sheet (conditionally UV-resistant) Protection class Fingermouse/Joystick/Touchpad IP65 front site Trackball Static IP65 front site Dynamic IP51 front site...
  • Page 25: Ex I Memory Stick

    IECEx IBE 11.0007X IEC 60079-0:2007 Edition: 5 Standards IEC 60079-11:2011-06 Edition: 6 IEC 60079-31:2008 Edition: 1 More test certificates www.bartec.de 4.4.2 General data USB flash drive Product type Storage capacity 4 GB Dimensions approx. 92 mm x 22 mm x 7.2 mm...
  • Page 26: Usb Smart Device

    POLARIS PROFESSIONAL for Zone 1/21 Technical data POLARIS Panel PC Professional 15" up to 24" USB Smart Device 4.5.1 Explosionsschutz Type 17-71VZ-A0x0/0000 Ex protection type ATEX II 2G Ex eb mb IIC T4 Gb II 2D Ex tb IIIC T120 °C Db Certification IBExU 05 ATEX 1117 X Ex eb mb IIC T4...
  • Page 27: Electric Data (Usb Standard)

    POLARIS PROFESSIONAL - for Zone 1/21 Technical data POLARIS Panel PC Professional 15" up to 24" 4.5.3 Electric data (USB standard) USB-connection Colour Function Data- USB-data signal Data+ USB-data signal Bluetooth 4.5.4 Technical data (Bluetooth) Bluetooth Downward compatible 2.0/2.1/3.0 Range Up to 10m (open terrain) For more technical data see description of the bluetooth-stick manufacturer.
  • Page 28: Product Labelling

    POLARIS PROFESSIONAL for Zone 1/21 Technical data POLARIS Panel PC Professional 15" up to 24" Product labelling Example: Type label with labelling of international approvals Optional Label for other certification: exsample IMMETRO Warnings on the device Warning on terminal compartment! Test sticker Technical data subject to change.
  • Page 29: Transport, Storage, Scope And Assembly

    A written report of any transport damage or missing items must be given to the appointed forwarder and to BARTEC GmbH immediately on receipt of the delivery. Damage caused by incorrect storage and transport shall not fall within the warranty provisions of BARTEC GmbH.
  • Page 30: Assembly

    Transport, Storage, POLARIS PROFESSIONAL- for Zone 1/21 Scope and Assembly POLARIS Panel PC Professional 15" up to 24" Assembly Before assembling the device, make sure you have all the components and documents. POLARIS 1 x hex key 3 mm Required (mounting clamps) 1 x slotted screwdriver Tools:...
  • Page 31: Installation

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W Installation We recommend setting up and testing the entire system before its ultimate installation in the ex-area. If a long connection cable is not available, please use a patch cable to test the basic functions.
  • Page 32: Mechanical Installation

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W Choose the optimum height for operating the POLARIS. – Ensure good lighting conditions for a perfectly legible display – (no direct exposure to the sun’s rays). Do not mount in direct proximity to switching or current changing devices.
  • Page 33: Installation In 2G-/2D-Enclosure

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W 6.2.1 Installation in 2G-/2D-enclosure In order to guarantee the IP degree of enclosure protection = IP54 for installation in 2G enclosures of Ex e type of protection (e.g. control equipment), and = IP6X for installation in 2D enclosures in areas where combustible dusts exist - with “protection through the enclosure”...
  • Page 34: Installation As A System Solution In The Stainless Steel Enclosure "Exclusive Ii

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W Work steps Insert the POLARIS into the cut-out in the enclosure. From the back, place the reinforcement frame over the POLARIS. Using the M4x12 (2) screws to fasten the mounting clamps (1) to the rear side of the POLARIS and tighten to 1.37 Nm.
  • Page 35: Floor Mounting (Stainless Steel Enclosure "Exclusive Ii")

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W Work steps (Stainless steel enclosure "Exclusive II") Prepare supply and data line(s). Prepare installation on the basis of the drilling template (see illustration 6 - 8). Install supply and data line(s) in the base.
  • Page 36 POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W 6.2.5 Table mounting swivel/tilt (Stainless steel enclosure "Exclusive II") CAUTION Movable enclosure parts on the swivel-mounted enclosure. There is a risk of injury by hands being crushed. 3 people are needed for assembly/disassembly.
  • Page 37: Electrical Installation

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W Electrical installation 6.3.1 Installation guidelines Only qualified personnel, i.e. trained electricians will have the required specialised knowledge to be able to do all the electrical work. Familiarity with and the technically perfect implementation of the safety instructions described in this manual are preconditions for safe installation and commissioning.
  • Page 38: Terminal Compartments

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W Terminal compartments DANGER Sealed locking screw! The device is closed in the factory. The explosion protection is lost if opened, and danger to life exists in an explosive atmosphere! Do not open the locking screw! DANGER...
  • Page 39: Pe Conductor Connection

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W PE conductor connection DANGER Death or danger of injury as a result of no PE conductor connection. There is no explosion protection. Equipotential bonding with a core cross-section of at least 4 mm is to be set up for the POLARIS (see Figure).
  • Page 40: Ex E Terminal Compartments

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W Ex e terminal compartments 6.6.1 Cable entries When connecting cables and leads to supplies / communications equipment in increased safety protected areas, Ex certified cable entries must be used which are suitable for each type of cable and lead.
  • Page 41: Supply Voltage Terminal Assignment)

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W 6.6.2 Supply voltage terminal assignment) Mains connection variant AC Terminal Interface Signal Remarks Supply AC 110 - 230 V ± 10 % Supply Neutral Supply Protective earth...
  • Page 42: Rs422 Interface

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W 6.6.4 RS422 interface Configuration RS422 Terminal Interface Signal Remarks Jumper between terminal X17 and Termination X18 for activation of the terminator On/Off resistors Interface COM 1 TxD B (TxD+) Transmission cable...
  • Page 43: Rs485 Interface

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W 6.6.5 RS485 interface Configuration RS485 Klemme Schnittstelle Signal Bemerkungen N.C. N.C. Interface COM 1 TxD B (TxD+) to PLC Interface COM 1 TxD A (TxD-) N.C.
  • Page 44: Profibus-Dp Interface (Optional)

    - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W 6.6.6 PROFIBUS-DP interface (optional) The PROFIBUS DP (BARTEC) interface can be used only in conjunction with the BMS- Graf-pro 7 visualisation software Configuration PROFIBUS-DP Terminal Interface Signal...
  • Page 45: Tty Interface (Optional)

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W 6.6.7 TTY interface (optional) Configuration TTY Terminal Interface Signal Remarks Not connected Not connected Interface COM 1 Signal ground for receiver Interface COM 1 Cathode Interface COM 1 Anode...
  • Page 46: Rs232 Interface (Optional)

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W 6.6.8 RS232 interface (optional) Configuration RS232 Terminal Interface Signal Remarks Not connected Not connected Not connected Not connected Not connected Not connected Not connected Interface COM 1 Receive Interface COM 1...
  • Page 47: Siemens Profibus-Dp Interface (Optional)

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W 6.6.9 Siemens PROFIBUS-DP interface (optional) Configuration Siemens PROFIBUS (supported only WinCC flexible) Terminal Interface Signal Remarks Not connected Not connected Interface COM 1 Termination Interface COM 1 Termination...
  • Page 48: Usb Interface (Optional)

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W 6.6.10 USB interface (optional) Configuration USB Terminal Interface Signal X17 - X22 not connected +5 V Data- USB data signal Data+ USB data signal The individual conductors are colour-coded in a 4-wire USB cable as follows: Panel PC USB connection...
  • Page 49: Ex I Terminal Compartment

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W Ex i terminal compartment Do not connect the keyboard, mouse, trackball, touchpad, joystick while the power supply is active. DANGER Accessories which have not been approved jeopardise the explosion protection. Danger to life exists in an explosive atmosphere! Only use POLARIS accessories! The cover for the Ex i terminal compartment need not be used when deploying a...
  • Page 50: Ex I Usb Interface For Bartec Ex I Memory Stick

    Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W 6.7.2 Ex i USB interface for BARTEC Ex i memory stick USB socket, 4-pole, Type A ATTENTION The Ex i interface has not been designed for USB devices with their own power supply.
  • Page 51: Connection Of A Bartec Bcs 160

    Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W 6.7.4 Connection of a BARTEC BCS 160 hand scanner (optional) Do not connect the hand scanner when there is an active power supply. Configuration of hand scanner connection (optional)
  • Page 52: Fibre-Optic Port (Optional)

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W 6.7.5 Fibre-optic port (optional) For the fibre-optic transmission a fibre-optic converter is used inside the POLARIS and it converts the Ethernet/IP to fibre-optic signals (Ethernet/IP Ex e connection is not required). For transmission a converter of the same type is needed for the non-hazardous area.
  • Page 53: Emc (Electromagnetic Compatibility)

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W EMC (Electromagnetic compatibility) This is a class A unit and can cause radio interference in residential areas; if it does, the owner/managing operator may be required to implement suitable measures and pay for loss or damage.
  • Page 54: Back-Up Fuse

    Eska 2 A M 1000A@250VAC We recommend protecting the POLARIS with an upstream fuse to prevent blowing the fuse inside the device. Only BARTEC can change the internal fuse. Upstream fuse for AC: 1.6 A quick-acting (since June 2015: 2.5 A) DC: 4 A quick-acting.
  • Page 55: Shielding

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W 6.8.4 Shielding Only cables with braided shielding should be used – (recommended cover density > 80%). Sheet shielding should not be used. – Generally, connection of the shielding at both ends results in optimum damping of –...
  • Page 56: Ethernet Cable

    POLARIS PROFESSIONAL - für Zone 1/21 Installation POLARIS Panel PC Professional 10,4" / 12,1" / 12,1" W Single-sided shield connection on the connecting cables Illustration 12: Example of single-sided shield connection Connection of the shielding at one end only is recommended when there is inadequate equipotential bonding, or none at all.
  • Page 57 POLARIS PROFESSIONAL - for Zone 1/21 Installation POLARIS Panel PC Professional 15" up to 24" Technical data subject to change. EN 49/68 04/2019...
  • Page 58: Commissioning

    POLARIS PROFESSIONAL- for Zone 1 / 21 Commissioning POLARIS Panel PC Professional 15" up to 24" Commissioning For electrical systems the relevant installation and operating specifications (e.g. Directives 2014/34/EU, BetrSichV and the applicable national ordinances, IEC 60 079-14 and the DIN VDE 0100 series) must be observed.
  • Page 59: Operation

    POLARIS PROFESSIONAL- for Zone 1/21 Operation POLARIS Panel PC Professional 15" up to 24" Operation The device can be put into operation after the final check has been made. The POLARIS series does not have any ON/OFF switch. Operating system The POLARIS series devices have the Windows 7 Ultimate or the Windows 10 IOT Enterprise LTSB operating system pre-installed.
  • Page 60: Windows 7 Ultimate

    The Bartec HMI Polaris Smart devices are equipped with an On-Board-Recovery solution. The Bartec Recovery is a software package preloaded on the devices which serves the disregard of the device in the work state. In case of a mistake every device can be booted up in the Recovery mode to move afterwards the operating system into the work state.
  • Page 61: Recovery Surroundings

    POLARIS PROFESSIONAL- for Zone 1/21 Operation POLARIS Panel PC Professional 15" up to 24" The hidden partition is approx. 10 GB. That's why the available storage space on the hard disk is lower than the given capacity. 8.3.3 Recovery surroundings The Recovery mode bases on a slender Windows operating system or so-called PE surroundings (Windows Preinstallation Environment).
  • Page 62 POLARIS PROFESSIONAL- for Zone 1/21 Operation POLARIS Panel PC Professional 15" up to 24" Illustration 15: Licence terms To accept the licence terms, the option "I accept the terms in the End User License Agreement" must be activated or be selected. The button "Start Recovery" is released enclosed.
  • Page 63: Restoration In The Work State

    POLARIS PROFESSIONAL- for Zone 1/21 Operation POLARIS Panel PC Professional 15" up to 24" 8.3.5 Restoration in the work state With confirming the function with all matching background processes is begun immediately or without following security queries. ATTENTION With starting the restoration of the operating system in the work state all data on the operating system partition get lost! Contents and format of all other partitions on the hard disk are preserved consistently.
  • Page 64: Finish The Recovery

    POLARIS PROFESSIONAL- for Zone 1/21 Operation POLARIS Panel PC Professional 15" up to 24" Illustration 18: Prepare the partition After preparing the partition all files from the effigy image stored on the Recovery partition are unpacked and transferred on the operating system partition. Illustration 19: Transferred by system files on operating system partition Transferring of system files is the last process with the Widerherstellung of the operating...
  • Page 65: Recovery/Backup Function

    Recovery/Backup Function The POLARIS can be restored to delivery status by means of a recovery stick. The recovery flash drive is not included in the scope of supply. If necessary, contact the following contact address: support-polaris@bartec.de 8.4.1 Recovery stick image The recovery stick image for the POLARIS Panel PC can be found on the POLARIS type label.
  • Page 66: Backup

    POLARIS PROFESSIONAL- for Zone 1/21 Operation POLARIS Panel PC Professional 15" up to 24" 8.4.2 Backup We expressly point out that it is the user’s responsibility to make a backup of the POLARIS and all its functions! We expressly recommend that such a backup of the POLARIS be saved on an external storage medium (USB stick [recovery stick], CD, DVD or suchlike) and/or in the company network! 8.4.3...
  • Page 67: Network (Ethernet) Setup

    POLARIS PROFESSIONAL- for Zone 1/21 Operation POLARIS Panel PC Professional 15" up to 24" Network (Ethernet) setup 8.5.1 Requirements Network (Ethernet) setup: Physical connection (connection of Ethernet cable to a network (e. g. switch, hub, server) Go to Start  Control panel <double click>. –...
  • Page 68: Touch Screen

    – switch or HUB). Figure 3 Figure 4 Touch screen In the device variants with touchscreen, the touchscreen software is pre-installed already. The touch screen software is available for download at: http://automation.bartec.de. Technical data subject to change. EN 60/68 04/2019...
  • Page 69: Faults And Troubleshooting

    POLARIS PROFESSIONAL- for Zone 1 / 21 Faults and troubleshooting POLARIS Panel PC Professional 15" up to 24" Faults and troubleshooting Fault Possible cause Remedy No power supply present Check connection of the power supply External back-up fuse has Check fuse tripped Internal fuse has tripped Return to the manufacturer...
  • Page 70: Maintenance, Inspection, Repair

    Maintenance, inspection, POLARIS PROFESSIONAL- for Zone 1 / 21 repair POLARIS Panel PC Professional 15" up to 24" Maintenance, inspection, repair Only trained and qualified personnel may commission and do maintenance work on the POLARIS! Trained qualified personnel are people who are familiar with the installation, assembly, commissioning and operation of the POLARIS, have been instructed about the risks and have the appropriate qualifications by virtue of the work they do.
  • Page 71: Instructions For Repairs

    If you wish to send in a defective device for repair, please read the RMA procedure guidance first. Then fill in and sign the RMA (Return Merchandise Authorisation) form and send it to our "Retouren Center". E-Mail: services@bartec.de Fax: +49 7931 597-119 We cannot guarantee any contractually agreed processing times for devices that are sent in without an RMA number.
  • Page 72: Accessories, Spare Parts

    POLARIS PROFESSIONAL - for Zone 1 / 21 Accessories, spare parts POLARIS Panel PC Professional 15" up to 24" Accessories, spare parts Included in the scope of the delivery: Name Order no. POLARIS Panel PC with Windows® 7 Embedded MUI or Windows® 7 Ultimate Driver for Mainboard and Touch Mounting clamps Reinforcement frame...
  • Page 73: Order Numbers

    POLARIS PROFESSIONAL- for Zone 1/21 Additional information POLARIS Panel PC Professional 15" up to 24" Order numbers POLARIS Panel PC 15" POLARIS Panel PC 15" Sunlight POLARIS Panel PC 19" POLARIS Panel PC 17,3" POLARIS Panel PC 24" Technical data subject to change. EN 65/68 04/2019...
  • Page 74: Additional Information

    POLARIS PROFESSIONAL - for Zone 1 / 21 Additional information POLARIS Panel PC Professional 15" up to 24" Additional information Technical data subject to change. EN 66/68 04/2019...
  • Page 75: Declaration Of Conformity

    POLARIS PROFESSIONAL - for Zone 1/21 Declaration of conformity POLARIS Panel PC Professional 15" up to 24" Declaration of conformity Technical data subject to change. EN 67/68 04/2019...
  • Page 76 POLARIS PROFESSIONAL - for Zone 1/21 Declaration of conformity POLARIS Panel PC Professional 15" up to 24" All certificates see www.bartec.de Technical data subject to change. EN 68/68 04/2019...

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