Figure 14 Account Register Page; Figure 15 Sip Server Type Field - Yealink SIP-T4 Series Configuration Manual

Figure 14 Account Register Page

Browse to the Account → Advanced page and set the SIP Server Type to "Broadsoft".
3)

Figure 15 SIP Server Type Field

To configure the Call Center features listed in the following table, see the related
4)
autop parameters.
Step
Step 1
Step 2
Step 3
Step 4
BROADSOFT PARTNER CONFIGURATION GUIDE – YEALINK T4X IP PHONE
2017 BROADSOFT INC.
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Command
Enable ACD feature for the line.
Example:
account.1.acd.enable =1
Set the phone to display the Unavailable and
Available soft keys after logging into the ACD
system for the line.
Example:
account.1.acd.available = 1
Configure the initial agent state for the line.
Example
account.1.acd.initial_state = 1
Configure the unavailable code for the line.
account.X.reason_code.Y = code
account.X.reason_code_name.Y = name
Example:
account.1.acd.unavailable_reason_ena
ble = 1
account.1.reason_code.1 = 100
account.1.reason_code_name.1= rest
Purpose
Enable ACD feature.
 0 for Disabled
 1 for Enabled
The Unavailable/Available soft
key appears on the LCD screen
when the phone logging to the
ACD system.
 0 for Disabled
 1 for Enabled
Configure the initial agent state.
 1 for Available
 2 for Unavailable
Enable unavailable code
feature.
 0 for Disabled
 1 for Enable
The unavailable code length
must be within 10 characters.
The unavailable reason length
must be within 40 characters.
Value Y must be continuous,
with minimum and maximum as
1 and 100.
20-BD5476-00
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