Customer Service Test Program - Bosch Ascenta SHX3AM Repair Instruction

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6.1.4.7 Drain pump
SHE5AM digital display
E:23 Coil error
System check of drain pump motor
coil failed, functional safety error.
Replace drain pump
E:24 No drain flow possible
Drain pump is running but unable
to remove the water, drain system
blockage.
Check for blockage of drain
hose
E:25 Blockage
Drain pump unable to rotate,
attempts to clear failed.
Check for debris at drain
pump
6.1.4.8 Water switch
SHE5AM digital display
E:26 Reference cam not detected
Code
not
used
switch)
702_58300000130262_ara_en_b
SHE4AM / SHX3AM
LED display
Same LED display
shows
for
codes E:23 – E:25.
SHE4AM / SHX3AM
LED display
(no
water
6.1.4.9 Aqua sensor
SHE5AM digital display
E:28 Calibration failure
Aqua sensor failed to calibrate
6.1.5
Customer fault codes (SHE5AM digital display only)
error
SHE5AM dishwashers have fault codes seen by customers.
Viewing the fault code (Display Failure Memory) chart, the last
two columns (under "Customer Failure display") show fault codes
seen by customers in the digital display. The first two columns
(under "Customer Service Failure display") show fault codes seen
in the fault code program. Fault code displays are identical – the
only difference being some service fault codes (e.g. E:08, E:16)
can't be seen by customers.
6.1.6
Clearing fault codes
To clear fault codes, run the customer service test program.
6.2
Customer s
6.2.1
Entering customer service test program
6.2.1.1 SHE4AM/5AM "Evolution" models
Press and hold ">" and Delay buttons, then turn dishwasher on.
Left program light will flash and 2
lit (on SHE5AM models, digital display will show "P0"). Press "<
button once
to scroll to customer service test program.
program light will be lit (on SHE5AM models, digital display will
SHE4AM / SHX3AM
LED display
ervice test program
nd
program light from left will b
e
"
Left
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