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Mazda Connect Manual
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Thank you for choosing a Mazda. We at Mazda design and build vehicles with
complete customer satisfaction in mind.
To help ensure enjoyable and trouble-free operation of your Mazda, read this
manual carefully and follow its recommendations.
An Authorized Mazda Dealer knows your vehicle best. So when maintenance or
service is necessary, that's the place to go.
Our nationwide network of Mazda professionals is dedicated to providing you with
the best possible service.
We assure you that all of us at Mazda have an ongoing interest in your motoring
pleasure and in your full satisfaction with your Mazda product.
Please be aware that this manual applies to all models, equipment and options. As a result, you
may find some explanations for equipment not installed on your vehicle.
A Word to Mazda Owners
Mazda Motor Corporation
HIROSHIMA, JAPAN
©2019 Mazda Motor Corporation
September 2019 (Print1)

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Summary of Contents for Mazda Connect

  • Page 1 Our nationwide network of Mazda professionals is dedicated to providing you with the best possible service. We assure you that all of us at Mazda have an ongoing interest in your motoring pleasure and in your full satisfaction with your Mazda product.
  • Page 2 Illustrations complement the words of the manual to best explain how to enjoy your Mazda. By reading your manual, you can find out about the features, important safety information, and driving under various road conditions.
  • Page 3: Table Of Contents

    Table of Contents Overview Mazda Connect overview, what Mazda Connect can do for you Features Using vehicle information such as fuel economy and maintenance information Convenience Using Apple CarPlay Trouble Taking action such as when functions cannot be set or other problems...
  • Page 5 Overview Mazda Connect overview, what Mazda Connect can do for you What is Mazda Connect ?..1-2 Basic Operations.......1-6 What is Mazda Connect ?..1-2 Basic Operations....1-6 Commander Switch Operation......1-7 Audio Remote Control Switch Operation......1-10 Operation Using Voice Recognition Function...
  • Page 6: Overview

    1 The location of the USB slot differs depending on the vehicle model. 2 The SD card slot is for the navigation system only. For vehicles with the navigation system, the SD card (Mazda genuine) with stored map data is inserted into the SD card slot and used.
  • Page 7 USB1 Audio/USB2 Audio USB1 Video /USB2 Video Disc /DVD Displays text messages received by the mobile device paired to Mazda Notifications Connect and notifications from the vehicle. By connecting your mobile device, such as a Smartphone, to Mazda ® Communication...
  • Page 8 Overview What is Mazda Connect ? Menu Explanation You can change the settings for the Mazda Connect screen, sound set- tings, and the vehicle functions. In-Vehicle Displays: Configures settings and content for all in-vehicle displays. Sound Settings: Configures the in-vehicle listening experience.
  • Page 9 NOTE Do not use Mazda Connect for a long time with the engine stopped. Otherwise,  the battery power could be depleted. If a mobile phone or CB radio is used in or near the vehicle, it could cause noise to ...
  • Page 10 Overview Basic Operations Basic Operations NOTE The explanation of functions described in this manual may differ from the actual operation, and the shapes of screens and buttons and the letters and characters displayed may also differ from the actual appearance. Additionally, depending on future software updates, the content may successively change without notice.
  • Page 11 Overview Basic Operations Commander Switch Operation The commander switch can be used to switch to each function and to operate each function. Set the palm of your hand on the commander knob so that your fingers can touch each of the switches. You can switch the screens without having to look down at your hand.
  • Page 12 Press the volume knob to mute/pause the audio. Press the knob again to resume. Power off Press and hold the volume knob to turn the Mazda Connect system off. NOTE If you press the volume knob to mute an audio source which can be paused, such as ®...
  • Page 13 Displays the Apple CarPlay™ or Android Auto™ home screen. (While Apple CarPlay™ or Android Auto™ is connected) Press and hold while the Mazda Connect screen is displayed to switch the screen from Mazda Connect to Apple CarPlay™ or Mazda Connect to Android Auto™.
  • Page 14 Overview Basic Operations Audio Remote Control Switch Operation The audio remote control switch is on the left side of the steering wheel. You can operate basic audio functions, pick up/hang up the phone, or activate voice control using the switch. The shape of the switches may differ depending on the vehicle model.
  • Page 15 Overview Basic Operations Item Explanation Seek Switch: (SEEK UP) Selecting a radio station (FM/AM radio) You can call up radio stations registered to your favorites by pressing the seek switch while listening to FM/AM radio. The radio stations change each time you press the switch. In addition, when the button is pressed and held, the current au- dio source is muted and the audio source selection screen is displayed.
  • Page 16 Overview Basic Operations Item Explanation SOURCE button: The audio source can be switched each time the button is pressed. In addition, when the button is pressed and held, the audio currently being played is turned off and the audio source selection screen is dis- SOURCE played.
  • Page 17 When an Apple CarPlay™ or Android Auto™ compatible device is connected, the ® Mazda Connect voice recognition system is disabled to allow the use of Siri Android Auto™ voice recognition at any time with the talk/pick-up button. Commands usable at any time “Help”...
  • Page 18  to the navigation system manual. To prevent misunderstood voice commands, be aware of the following points: ® Connect your mobile phone to Bluetooth before operating the mobile phone  using voice recognition. After pressing the talk/pick-up button, wait for the beep before speaking a ...
  • Page 19 Overview Basic Operations It is not necessary to face the microphone or approach it. Speak the voice  commands while maintaining a safe driving position. Close the windows and the moonroof to reduce loud noises from outside the  vehicle and to prevent the airflow of the air-conditioning system from being a ®...
  • Page 20 Overview Basic Operations Radio Tune to {Frequency} AM  Tune to {Frequency} FM  Tune to {Frequency} HD {Sub Channel}  SiriusXM Channel {Channel Number}  SiriusXM {Station Name}  SiriusXM Genre (You can also use “SiriusXM {Genre Name}”.)  Tune to DAB {DAB Station Name} ...
  • Page 21 Overview Basic Operations Favorites Registering to Favorites 1. Favorites button The Favorites button provides quick access to contents such as radio stations, contacts, navigation destinations, and other items that are registered to your Favorites. You can use the following methods to add a new Favorite. Press and hold the button on the commander switch while a desired contact, ...
  • Page 22 Overview Basic Operations NOTE (Only vehicles with navigation system)  You can register your home and workplace by selecting “Home” and “Work”. For details, refer to the Navigation System Owner's Manual. Editing Favorites list You can change the names and their display order in your favorites list, and delete contents registered to it.
  • Page 23 Overview Basic Operations 2. Select “Reorder Favorites” from the Edit menu. 3. Select the item in which you want to change the display order. Rotate the move the item and press the to enter it. Changing a displayed name in the Favorites list 1.
  • Page 24 Overview Basic Operations 2. Select “Rename Favorites” from the Edit menu. 3. Select the item in which you want to change a displayed name, and change the name using the keyboard display. Deleting contents from the Favorites list 1. Select “Edit” from the Options menu. 2.
  • Page 25 Overview Basic Operations 3. Place a check in the box next to the item you want to delete and select “Delete” to delete the item. You can delete multiple items. 1-21...
  • Page 26 All Access Subscription service. Hopefully, you're already loving ®* SiriusXM Travel Link SiriusXM in your new Mazda. But don't stop there — you can also listen CAUTION on the app and online. All Access is the very best subscription package –...
  • Page 27 Patents. as safety critical. Neither SiriusXM nor For patents see http://dts.com/ Mazda is responsible for any errors in patents. accuracies in the SiriusXM data services or its use in applications. The SiriusXM content is subject to change without notice.
  • Page 28 ENTIRE RISK AS TO SATISFACTORY OTHER CONTENT PROVIDED BY QUALITY, PERFORMANCE, APPLE, ITS AFFILIATES, OR THIRD ACCURACY AND EFFORT IS WITH PARTY PROVIDERS; MAZDA DOES YOU TO THE MAXIMUM EXTENT NOT GUARANTEE AGAINST LOSS PERMITTED BY APPLICABLE LAW, OF APPLICATION DATA, WHICH AND THAT THE APPLICATION AND MAY BE LOST AT ANY TIME;...
  • Page 29 TO THE EXTENT NOT PROHIBITED ANDROID AUTO™ (“THE BY LAW, IN NO EVENT SHALL APPLICATION”) IS AT YOUR SOLE MAZDA OR ITS AFFILIATES BE RISK AND THAT THE ENTIRE RISK LIABLE FOR PERSONAL INJURY, OR AS TO SATISFACTORY QUALITY, ANY INCIDENTAL, SPECIAL,...
  • Page 30 ESTIMATED TRAVEL TIME, SPEED TO THE EXTENT NOT PROHIBITED LIMITS, ROAD CONDITIONS, BY LAW, IN NO EVENT SHALL NEWS, WEATHER, TRAFFIC, OR MAZDA OR ITS AFFILIATES BE OTHER CONTENT PROVIDED BY LIABLE FOR PERSONAL INJURY, OR GOOGLE, ITS AFFILIATES, OR ANY INCIDENTAL, SPECIAL, THIRD PARTY PROVIDERS;...
  • Page 31 “Made for iPhone” and “Made for  intellectual property rights of iPod” mean that an accessory has Microsoft Corporation and third been designed to connect parties. specifically to iPhone or iPod, and Use or distribution of such has been certified by the developer...
  • Page 32 Overview Basic Operations SDHC Logo is a trademark of Redistributions in binary form must   SD-3C, LLC. reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the Gracenote, the Gracenote logo and ...
  • Page 33 Features Using vehicle information such as fuel economy and maintenance information Information......2-2 Communication......2-88 Fuel Efficiency Monitor... 2-2 Communication....2-88 Bluetooth® Hands-Free..2-89 SiriusXM Travel Link® .....2-9 Vehicle Status Monitor..2-11 Owner's Manual ....2-14 Navigation......2-109 Navigation ......2-109 Entertainment......2-15 Entertainment......2-15 Settings....... 2-110 FM........2-30 Settings......
  • Page 34 Features Information Fuel Efficiency Monitor The fuel efficiency monitor switches between the fuel efficiency history, energy flow monitor (if equipped) , and settings. They can be displayed by selecting each item on the center display. 1. Select “Information” on the home screen. 2.
  • Page 35 Features Information Energy flow monitor With M Hybrid (Without SKYACTIV-X 2.0) Displays the i-stop operation status, operation status of the cylinder deactivation function, and the M Hybrid operation and energy generating status. Displays the energy flow by the direction of the arrows and movement of the arrows. If there is no energy flow, the arrows are not displayed.
  • Page 36 Features Information NOTE The remaining amount of power in the M Hybrid battery is indicated at 6  levels. Charging of the M Hybrid battery is controlled automatically by M Hybrid. The  remaining power in the M Hybrid battery may not reach the maximum even though power is regenerated by the engine power and deceleration regeneration.
  • Page 37 Features Information With M Hybrid (With SKYACTIV-X 2.0) Displays the i-stop operation status, operation status of the combustion status, and the M Hybrid operation and energy generating status. Displays the energy flow by the direction of the arrows and movement of the arrows. If there is no energy flow, the arrows are not displayed.
  • Page 38 Features Information NOTE The remaining amount of power in the M Hybrid battery is indicated at 6  levels. Charging of the M Hybrid battery is controlled automatically by M Hybrid. The  remaining power in the M Hybrid battery may not reach the maximum even though power is regenerated by the engine power and deceleration regeneration.
  • Page 39 Features Information Only vehicles with i-stop function Displays the i-stop operation status. 1. Displays the operation status of the i-stop function in the engine area. The engine area is illuminated while the engine idling stop is not operating, and it is not illuminated while the engine idling stop is operating.
  • Page 40 Features Information Only vehicles cylinder deactivation function Displays the cylinder deactivation operation status. 1. The condition of each cylinder is displayed by colors. The operating cylinders are displayed in red. Fuel Efficiency The actual performance of the energy efficiency is displayed. 1.
  • Page 41 Information SiriusXM Travel Link® Properly equipped Mazda vehicles will also get the following SiriusXM infotainment services : Traffic, Weather, Sports Scores, Fuel Prices, and more. For a list of available features in your vehicle, visit SiriusXM.com/infotainment and get the most out of your driving experience.
  • Page 42 Features Information Menu Explanation Displays information for gas stations. Fuel Prices Displays a list of each genre list and the game schedules and match re- sults for teams selected from the list. Sports Scores You can check on the details of a team by registering the team to “My Teams”.
  • Page 43 Features Information Vehicle Status Monitor 1. Select “Information” on the Home screen to display the vehicle status monitor. 2. Select “Vehicle Status Monitor”. You can customize settings in the setup display as follows: Item Explanation If there is a problem with the vehicle, information about the prob- Vehicle Warning Messages lem is displayed.
  • Page 44 Features Information Item Explanation Engine Oil Level The engine oil level is displayed. Distance Until The traveled distance until engine oil needs to be replaced is dis- Oil Change played. The next maintenance period manually set by the customer is dis- Next Service played.
  • Page 45 Features Information Item Explanation The method of setting the next maintenance can be selected from the following. Next Service Date Automatic  Manual  Set Next Service If “Next Service Date” is set to “Manual”, the next maintenance date Vehicle Mainte- Date can be set.
  • Page 46 Features Information Owner's Manual Learn about Mazda features, safety information, maintenance, and more. 2-14 *Some models.
  • Page 47 Features Entertainment Entertainment Do not spill any liquid on the audio system. Do not insert any objects, other than CDs, into the slot. Radio The radio reception strength varies due to the position of the antenna constantly changing with the movement of the vehicle, and from the effects of objects such as tall buildings and traffic signals, which could make it difficult to maintain optimum reception.
  • Page 48 Features Entertainment MP3,WMA,AAC NOTE If a disc has both music data (CD-DA) and MP3/WMA/AAC files, playback of the  two or three file types differs depending on how the disc was recorded. For details on data standards, refer to Playable audio files. ...
  • Page 49 Features Entertainment Do not use deformed or cracked CDs. Otherwise, the disc may not eject resulting  in a malfunction. Do not use discs with partially peeled off labels, and cellophane tape or rental CD  label's adhesive material exuding from the edges of the CD label. Also, do not use discs with a commercially-available CD-R label applied.
  • Page 50 Features Entertainment NOTE This unit is compatible with CPRM (Content Protection for Recordable Media).  The region code compatible with this unit is “2” or “3”. The region codes that can  be played are pre-determined depending on the region, and only discs with compatible region codes can be played.
  • Page 51 Features Entertainment Do not use DVDs that have been written on, or DVDs that have labels or stickers  applied to them. Otherwise, the disc may not eject resulting in a malfunction. Do not use deformed or cracked DVDs. Otherwise, the disc may not eject ...
  • Page 52 Features Entertainment Mark indicated on disc Marks indicated on discs or packages are as follows: Mark Meaning Indicates a color TV system. (broadcast system de- NTSC pends on market) Indicates the number of audio tracks. The number indicates the number of audio recordings. Indicates the number of subtitled languages.
  • Page 53 Features Entertainment Region code DVD players and discs are assigned codes for each market region and only discs manufactured for that specific region can be played. A disc cannot be played if the region code assigned to the player differs from the disc.
  • Page 54 ® When a mobile device equipped with Bluetooth is paired to the vehicle's Mazda Connect, you can listen to music from the mobile device through the vehicle's speakers. Refer to Connectivity Settings on page 2-126. After programming, operate the vehicle center display to play/stop the audio.
  • Page 55 A2DP is a profile which transmits only audio to the Bluetooth unit. If your ® Bluetooth device corresponds only to A2DP, but not AVRCP, you cannot operate ® it using the Mazda Connect. Only operation using the Bluetooth audio device is possible. AVRCP Function Ver.1.0 Ver.1.3...
  • Page 56 Features Entertainment Playable audio files CAUTION Do not use an audio file extension on files other than audio files. In addition, do not change the audio file extension. Otherwise, the unit will not recognize the file correctly resulting in noise or a malfunction. Playable audio files on this unit are as follows: Compatible bit Compatible format...
  • Page 57 Features Entertainment Compatible bit Compatible format Compatible sampling rate CD DVD USB rate 8 kHz / 11.025 kHz / 16 Vorbis 32 - 500 kbps kHz / 22.05 kHz / 32 kHz / 44.1 kHz / 48 kHz 8 kHz / 11.025 kHz / 12 —...
  • Page 58 Features Entertainment WAV stands for RIFF waveform Audio Format, which is standardized voice compression developed by Microsoft and IBM. This unit plays files with the extension (.wav), registered in PCM format (pulse code modulation) as WAV files. NOTE The PCM format is a method of digitalizing analog audio data using adopted formats such as CD.
  • Page 59 Features Entertainment Playable video files CAUTION Do not use a video file extension on files other than video files. In addition, do not change the video file extension. Otherwise, the unit will not recognize the file correctly resulting in noise or a malfunction. Playable video files are as follows: Maximum image Maximum frame...
  • Page 60 Features Entertainment ASF is short for Advanced Systems Format, which is a container file format developed by Microsoft. This unit plays files with the extension (.wmv) as ASF files. Agreements and disclaimers related to Apple CarPlay™ ® This unit is compatible with Apple CarPlay™ which can operate an iPhone using the vehicle's audio device.
  • Page 61 Features Entertainment NOTE To prevent loss or damage of stored data, we recommend that you always back up  your data. Refer to Android Auto™ on page 3-6. 2-29...
  • Page 62 Features Entertainment 1. Select “Entertainment” on the home screen. 2. Select “FM” on the Source List screen. NOTE If there is currently playing content, select “Entertainment” to have the contents displayed on the playback screen. While on the playback screen, press the on the commander switch to display the Source List screen.
  • Page 63 Features Entertainment NOTE The Station List may not be displayed depending on the region. FM radio menu Menu Explanation Source List Displays the Source List screen. The audio source can be switched. Displays the Favorites list for the FM radio. The radio station list registered to your Favorites is displayed where you can select Favorites the radio station you want to listen to.
  • Page 64 Features Entertainment Menu Explanation Sets the FM radio. (With HD Radio) You can enable/disable the “HD Radio Tuner” or the “Live Event Mode”. When the Live Event Mode is enabled and a real-time broadcast such as a sports event is being broadcast, it is switched forcibly to an analog broadcast. If you have an HD radio broadcast that you always want to receive, disable the Live Event FM Settings Mode setting.
  • Page 65 Features Entertainment If you wish to avoid the HD Radio broadcast, or if HD Radio broadcasts are unavailable in your area, you can uncheck the “HD Radio Tuner” option in the “FM Settings” menu to turn the HD Radio tuner off. Multicast channel selection If multi-cast channels are available for an HD Radio broadcast currently being received, the multi-cast channel list is displayed.
  • Page 66 Features Entertainment NOTE The “Traffic Announcement Settings” set value and “Traffic Announcement” set value for the DAB Settings are linked. Alarm When emergency information is received, it switches to the Alarm screen automatically even if an audio source other than FM is selected. When the Alarm playback ends, it returns to the previous screen automatically.
  • Page 67 Features Entertainment 1. Select “Entertainment” on the home screen. 2. Select “AM” on the Source List screen. NOTE If there is currently playing content, select “Entertainment” to have the contents displayed on the playback screen. While on the playback screen, press the on the commander switch to display the Source List screen.
  • Page 68 Features Entertainment NOTE Station List may not be displayed depending on the region. AM radio menu Menu Explanation Source List Displays the Source List screen. The audio source can be switched. Displays the Favorites list of the AM radio. The radio station list registered to your Favorites is displayed where you can select Favorites the radio station you want to listen to.
  • Page 69 Features Entertainment How to Use the Tuner Controls (icon) Rotate the to select the icon you want to operate. Menu Explanation If you select the icon, the next available station is tuned-in automatically. Receivable stations are tuned-in in ascending order every 5 seconds. Once a de- sired station has been found, select the icon again to turn the feature off.
  • Page 70 Features Entertainment SiriusXM® Displaying the Radio ID Select channel 0 from the Channel List to display the radio ID. ® How to Use SiriusXM 1. Select “Entertainment” on the home screen. 2. Select “SiriusXM” on the Source List screen. NOTE If there is currently playing content, select “Entertainment”...
  • Page 71 Features Entertainment 2. Radio station number 3. Radio station name 4. Album art 5. Album name 6. Artist name 7. Song name ® Rotate the to display the Favorites list for SiriusXM When the is displayed, you can display the menu by pressing the ®...
  • Page 72 Features Entertainment Menu Explanation Displays the control screen (icon) on the playback screen. Tuner Controls For the operation method for each icon, refer to How to Use the Tuner Controls (icon). The record of content alerts received in the past is displayed in a list. Content Alerts You can select the contents you want to listen to from this list.
  • Page 73 Features Entertainment 1. Select “Create”. 2. Select several radio stations you want to register to the TuneMix™ Channel from ® the SiriusXM music channel list. A check is placed next to the selected station. 3. Select “Create”. 4. Input the title for the TuneMix™ Channel you are creating. 5.
  • Page 74 Features Entertainment NOTE Two or more radio stations are required to create a TuneMix™ Channel. In addition, up to 5 radio stations can be registered. Up to 3 TuneMix™ Channels can be registered. How to Use the Tuner Controls (icon) The displayed icon differs depending on the playback status.
  • Page 75 Features Entertainment Icon Explanation The TuneMix™ broadcast ends when the icon is pressed. Continues play- ing the selected radio station as it is. Plays the Traffic & Weather Now. When it is pressed again, playback is stopped, and playback begins from the previously selected radio station. When there is no playable “Traffic &...
  • Page 76 5. The confirmation screen is displayed and the lock code reset is completed. Initialization ® To initialize the SiriusXM settings, you need to return all of the Mazda Connect settings to their default settings. Refer to System Settings on page 2-136. 2-44...
  • Page 77 Features Entertainment What is DAB radio? DAB radio is a digital broadcasting system for radio. DAB radio provides a high-quality radio sound source using an auto frequency switching function in boundary areas. By displaying the radio text, information such as the song name and artist name can be displayed.
  • Page 78 Features Entertainment 3. The playback screen is displayed. Rotate the to display the last list displayed from the Favorites list or the Station List for DAB. When the is displayed, you can display the menu by pressing the DAB menu Menu Explanation Displays the Source List screen.
  • Page 79 Features Entertainment Menu Explanation Sets DAB. DAB Settings For the items you can set, refer to DAB Settings. Adjusts the sound quality. Audio Settings Refer to Sound Settings on page 2-115. How to Use the Tuner Controls (icon) Icon Explanation (Other than during scan-play) Searches your desired station from the station list.
  • Page 80 Features Entertainment DAB Settings Menu Explanation Sets enable/disable of DAB-DAB Link. When enabled, if the reception for the currently playing DAB radio worsens, the DAB-DAB Link same program being played by the DAB radio station is searched and automatical- ly switched. Sets enable/disable of DAB-FM Link.
  • Page 81 Features Entertainment Pandora® ® What is Pandora ® Pandora is free personalized Internet radio. Simply enter a favorite artist, track, ® genre, and Pandora will create a personalized station that plays their music and more like it. Rate songs by giving thumbs-up and thumbs-down feedback to further ®...
  • Page 82 Features Entertainment NOTE If there is currently playing content, select “Entertainment” to have the contents displayed on the playback screen. While on the playback screen, press the on the commander switch to display the Source List screen. 3. The playback screen is displayed. Rotate the to display the Favorites list for the Pandora.
  • Page 83 Features Entertainment Menu Explanation Thumbs Up Evaluates the currently playing contents (thumbs up). You can create your own special radio station. Create a Station For details on how to create your radio station, refer to Create a Station. Bookmarks the currently playing contents or artist. Bookmark You can bookmark song or artist to check out later on the Web.
  • Page 84 Features Entertainment 2. Select “ [currently selected sort classification]” from Option. 3. Select the sort classification from the Sort menu to switch the display order of the Station List. Date Created: Contents are displayed according to the date they were created. A-Z: Contents are displayed in alphabetic order.
  • Page 85 Features Entertainment 2. Select the menu and create a new radio station. From Current Artist: Creates a radio station from the song or artist being played. From Current Track: Creates a radio station from the song being played. How to Use the Tuner Controls (icon) Icon Explanation Goes to the next song.
  • Page 86 Features Entertainment 1. Select “Pandora Settings”. ® 2. Select the menu and change the Pandora settings. Audio Quality: Switches the sound quality of the contents to “High” or “Low”. Explicit Content Filter:When checked to turn on, playback restrictions of the contents are applied.
  • Page 87 Features Entertainment Bluetooth® ® To play content from a Bluetooth audio device on Mazda Connect, select the ® ® Bluetooth source. Before using the Bluetooth audio device, you will need to register it to Mazda Connect. Refer to Connectivity Settings on page 2-126.
  • Page 88 NOTE If the Applications screen on the device is not displayed, playback of  ® Bluetooth Audio on Mazda Connect may not be possible. ® If the Bluetooth audio device does not begin playback, you need to start the ...
  • Page 89 Features Entertainment How to Use the Tuner Controls (icon) Rotate the to select the icon you want to operate. Icon Explanation Plays the songs in the folder currently selected in ran- dom order. Plays all of the songs in random order. Cancels the random playback.
  • Page 90 Features Entertainment NOTE ® Some of the icons may not be displayed depending on the Bluetooth audio device to be connected. ® Display of Bluetooth Audio device information ® When a Bluetooth Audio device is connected, the following information is displayed on the screen.
  • Page 91 (if noise occurs, do not use the accessory power socket). Do not connect an SD card reader or USB hub to the USB port. Playback of the music written to the card is not supported. The navigation system may also become unusable.
  • Page 92 Features Entertainment Connecting devices Connect the USB audio device to the vehicle using the USB cable. Insert or pull out the plug with the plug perpendicular to the USB port opening. 1. Located on center console 2. Located in front console area The location of the USB port differs depending on the vehicle model.
  • Page 93 Features Entertainment 2. Select “USB1 Audio - [device name]” or “USB2 Audio - [device name]”. NOTE If there is currently playing content, select “Entertainment” to have the contents displayed on the playback screen. While on the playback screen, press the on the commander switch to display the Source List screen.
  • Page 94 Features Entertainment Menu Explanation Displays the folder list. You can select the music you want to listen to Folders from the folder. Displays the playlist. You can select the music you want to listen to Playlists from the playlist. Displays the Library screen. You can select the category you want to Library play such as album or artist.
  • Page 95 Features Entertainment Category Explanation A list of composers is displayed where you can select the album for a Composers composer or all of the tracks and play them as a track list. Displays the Podcast list and plays the selected episode. Podcasts Displays the audio book list and plays the selected chapter.
  • Page 96 Features Entertainment Rotate the to select the icon you want to operate. Icon Explanation When USB devices other than Apple products, such as USB memory and audio players are connected Plays the tracks in the folder currently selected in random or- der.
  • Page 97 Features Entertainment NOTE Automatically added information may differ from the actual information.  Album art may not be displayed depending on how the music data is read.  Album art display priority You can change the album art display priority to either the album art saved in the ®...
  • Page 98 (if noise occurs, do not use the accessory power socket). Do not connect an SD card reader or USB hub to the USB port. Playback of the music written to the card is not supported. The navigation system may also become unusable.
  • Page 99 Features Entertainment Connecting devices Connect the USB audio device to the vehicle using the USB cable. Insert or pull out the plug with the plug perpendicular to the USB port opening. 1. Located on center console 2. Located in front console area The location of the USB port differs depending on the vehicle model.
  • Page 100 Features Entertainment 2. Select “USB1 Video - [device name]” or “USB2 Video - [device name]”. NOTE If there is currently playing content, select “Entertainment” to have the contents displayed on the playback screen. While on the playback screen, press the on the commander switch to display the Source List screen.
  • Page 101 Features Entertainment Menu Explanation Source List Displays the Source List screen. You can switch the audio source. Displays the Folders screen. Displays the folder list where you can select the video you want to play from the Folders folder. For the selection method, refer to Selecting videos from a folder. If there is no folder, the folder selection screen is omitted and it moves to the file selection screen.
  • Page 102 Features Entertainment How to Use the Tuner Controls (icon) Rotate the to select the icon you want to operate. Icon Explanation Advances to the beginning of the next video. Press and hold to fast forward. Release it to stop. Returns to the beginning of the previous video. Press and hold to fast reverse.
  • Page 103 Features Entertainment Inserting a disc into the unit 1. CD/DVD slot The shape of the CD/DVD player differs depending on the vehicle model. 1. Switch the ignition to ACC or ON. 2. Insert the disc into the slot, label side up. The auto-loading mechanism will set the disc and start to play.
  • Page 104 Features Entertainment Changing to the CD playback screen 1. Select “Entertainment” on the home screen. 2. Select “CD”. NOTE If there is currently playing content, select “Entertainment” to have the contents  displayed on the playback screen. While on the playback screen, press the on the commander switch to display the Source List screen.
  • Page 105 Features Entertainment NOTE This unit is compatible with CD-TEXT. When playing a CD-TEXT-compatible disc,  music information such as a song name or artist name is displayed. For MP3/WMA/AAC CDs, if music information was embedded when the music  file was created, the information is displayed. CD menu Menu Explanation...
  • Page 106 Features Entertainment Example of use (When searching for a song from the top level of an MP3/WMA/AAC CD) 1. Select “Folders” and display the folder/file list at the top level. 2. When selecting the folder, folders/file lists in the folder are displayed. 3.
  • Page 107 Features Entertainment How to Use the Tuner Controls (icon) Rotate the to select the icon you want to operate. Icon Explanation Plays the tracks in the currently selected folder or CD in ran- dom order. (MP3/WMA/AAC CD) Plays all the tracks in the folder in random order. Displays that random playback is canceled.
  • Page 108 Features Entertainment Music information displayed during CD playback When connecting a CD/DVD player to this unit and the audio is played, the unit searches the database stored in the vehicle for the album name, artist name, genre, title, and album art, and if there is a match in the vehicle's database compilation to the music being played, each type of music information is automatically added (for MP3/WMA/AAC CDs, only album art).
  • Page 109 Features Entertainment 2. Remove the disc by grasping its edge. 2-77...
  • Page 110 Features Entertainment Inserting a DVD into the unit 1. CD/DVD slot The shape of the CD/DVD player differs depending on the vehicle model. 1. Switch the ignition to ACC or ON. 2. Insert the DVD into the slot, label side up. The auto-loading mechanism will set the disc and the DVD playback screen is displayed.
  • Page 111 Features Entertainment Changing to the DVD playback screen 1. Select “Entertainment” on the home screen. 2. Select “DVD”. NOTE If there is currently playing content, select “Entertainment” to have the contents  displayed on the playback screen. While on the playback screen, press the on the commander switch to display the Source List screen.
  • Page 112 Features Entertainment If the mode is switched to DVD mode once the DVD playback has stopped, the  playback restarts without displaying the DVD menu screen. If you switch to another type of audio while a DVD is playing, the DVD playback ...
  • Page 113 Features Entertainment How to Use the Tuner Controls (icon) Rotate the to select the icon you want to operate. Icon Explanation Advances to the beginning of the next video. Press and hold to fast forward. Release it to stop. Returns to the beginning of the previous video. Press and hold to fast reverse.
  • Page 114 Features Entertainment Menu Explanation Changes the subtitle settings. Subtitles You can select the type of subtitles or turn them off. Changes the audio settings. Audio You can select the type of audio. (DVD VR) Multi-Audio Switches between Primary Audio/Supplementary Audio. (DVD Video) Angle Changes the camera angle.
  • Page 115 Features Entertainment 2. Input the new PIN code. 3. Select Changing the parental lock level 1. Select “Parental Lock Level”. 2. Input the PIN code. 2-83...
  • Page 116 Features Entertainment 3. Select 4. Select your desired restriction level from “Off”, or from “8 (Restriction level: Low)” to “1 (Restriction level: High)”. Changing the PIN code 1. Select “Change PIN Code”. 2. Input the current PIN code. 2-84...
  • Page 117 Features Entertainment 3. Select 4. Input the new PIN code. 5. Select Resetting the PIN code If you forgot the programmed PIN code, you can reset it using the following procedure. 2-85...
  • Page 118 Features Entertainment 1. Select “Change PIN Code”. 2. Select 10 times while nothing is input. Playing a locked DVD If you want to play a DVD which has been locked by the parental lock function, it can be unlocked by inputting the PIN code. 1.
  • Page 119 Features Entertainment 3. Select Ejecting a DVD 1. Press the button. 1. CD/DVD eject button 2. Remove the DVD by grasping its edge. 2-87...
  • Page 120 Features Communication Communication By connecting your mobile device, such as a Smartphone, to Mazda Connect via ® Bluetooth , you can perform hands-free calling and short message functions. 2-88...
  • Page 121 10 meters or shorter.  ® Some Bluetooth mobile devices are not compatible with the vehicle. Consult an  Authorized Mazda Dealer, Mazda's call center or Web support center for ® information regarding Bluetooth mobile device compatibility: Website: https://connect.mazda.com/en/ ...
  • Page 122 Features Communication Component Parts 1. Center display 2. Volume adjustment button 3. Talk/pick-up button 4. Hang-up button 5. Microphone 6. Volume knob The display and the shape of each switch may differ depending on the vehicle model. Volume adjustment button Adjusts the voice guidance and conversation volume.
  • Page 123 Mazda Connect volume knob. ▼ Making a Call For Mazda Connect, making calls is possible using any of the following six methods: Favorites ...
  • Page 124 Features Communication 2. Select “Favorites”. 3. Select the contact information you want to make a call from the displayed Favorites list. 4. Select the telephone number and make the call. Making a call using the call history (outgoing call history, incoming call history) Operation using voice Makes a call to the last person called (latest person on outgoing call history) from the mobile phone/vehicle.
  • Page 125 Features Communication Center Display Operation 1. Select “Communication” on the home screen. 2. Select “Call History”. 3. Select the contact or telephone number you want to call from the displayed call history to make a call. Making a call using the contacts (phonebook) Operation using voice Telephone calls can be made by saying the contact name in the downloaded phonebook.
  • Page 126 Features Communication 3. Follow the voice guidance to make a call. NOTE Make a call using the contact downloaded beforehand. Refer to Downloading a phonebook on page 2-98. Center Display Operation 1. Select “Communication” on the home screen. 2. Select “Contacts”. 3.
  • Page 127 Features Communication 4. Select the phone number to make the call. Input the telephone number and make the call NOTE Practice this while parked until you are confident you can do it while driving in a non-taxing road situation. If you are not completely comfortable, make all calls from a safe parking position, and only start driving when you can devote your full attention to driving.
  • Page 128 Refer to Communication Settings on page 2-106. CAUTION Though the system can be set to not call 911, doing so will defeat the purpose of the system. Mazda recommends that the Automatic 911 dialing system remain activated. NOTE Automatic 911 dialing is a secondary function of the audio entertainment ...
  • Page 129 Features Communication A Hands-free device must be paired and connected. The 911 operator can verify  the vehicle's position information using the Hands-free device GPS if equipped. The 911 operator can verify the vehicle’s position information. 1. If the vehicle is involved in a moderate to severe collision, notification of the call to 911 is made via audio and screen display.
  • Page 130 Features Communication Menu Explanation Ends the call. Transfers a call from hands-free to a mobile phone. ® Communication between this unit and a Bluetooth device is canceled, Transfer to Mobile Device and an incoming call can be received by the device (mobile phone) as a standard call.
  • Page 131 Features Communication 1. Select “Communication” on the home screen. 2. Select “Contacts”. 3. Select “Update Contacts”. NOTE ® The phonebook download uses the Bluetooth PBAP profile.  Up to 5,000 contacts can be registered.  The phonebook, incoming/outgoing call history, and Favorite memories are ...
  • Page 132 Features Communication ▼ Registering contacts to Favorites Up to 100 contacts can be registered. Registering the phone number saves time by you not having to search for the person you want to call in the phonebook. NOTE The contacts need to be input (downloaded phonebook) beforehand. Refer to Downloading a phonebook on page 2-98.
  • Page 133 Features Communication 4. Select “Add to Favorites”. NOTE If the battery is disconnected, your Favorites list will not be deleted. Deleting Favorites/changing contact name of your Favorites For deleting and changing contact names from your Favorites, refer to Favorites on page 1-17.
  • Page 134 Features Communication 1. Select “Communication” on the home screen. 2. Select “Text Messages”. 3. When “Update List” is selected, the messages are downloaded from your ® Bluetooth device. NOTE Attached data is not downloaded.  Messages up to 160 characters can be downloaded. ...
  • Page 135 Replying to messages  Do the following operation while connected after pairing is completed. ® 1. (iPhone operation) Select the Settings menu → Bluetooth → Device “Mazda”. ® 2. (iPhone operation) Turn on the Display notifications item. 3. (Operation on this unit) ®...
  • Page 136 Features Communication 5. (Operation on this unit) ® After connecting the iPhone , “Text Messages” can be used if it can be selected. Receiving messages ® When the Text Message Notifications setting is on and your Bluetooth device receives a message, the message notification will be displayed. Refer to Communication Settings on page 2-106.
  • Page 137 Features Communication Editing preset messages 1. Select “Communication” on the home screen. 2. Select “Communication Settings”. 3. Select “Preset Text Messages”. 4. Select the preset message you want to edit from the preset message list. 2-105...
  • Page 138 Features Communication 5. When inputting the message you want to change and selecting , the message is stored as a preset message. NOTE Select to delete the previous input character. Press and hold it to delete all of  the input characters. Slide the to the left to return to the previous screen without storing the edit.
  • Page 139 Features Communication Menu Explanation ® Performs the Bluetooth device’s connection settings. Add Device Refer to Connectivity Settings on page 2-126. Add/Edit Device ® You can change the connected Bluetooth device. Edit Device Refer to Connectivity Settings on page 2-126. Incoming Call Noti- By changing the check status, you can set the notification fications on/off for when a call is received.
  • Page 140 Features Communication ® Depending on the connected Bluetooth device, it may not be possible to select “Phone”. 2-108...
  • Page 141 Features Navigation Navigation The navigation system (vehicles with navigation system) can only be used when the SD card for the navigation system is inserted. If the SD card for the navigation system is not inserted, the compass indicating the direction in which the vehicle is moving is displayed. The compass may not indicate the correct bearing when the vehicle is stopped or traveling at a slow speed.
  • Page 142 The content of setting changes due to updates to the vehicle software may change  without notice. How To Make Setting Changes 1. Select “Settings” from the Mazda Connect home screen. 2. Select the item setting you would like to change from the displayed content. 3. Change the function setting. NOTE...
  • Page 143 Features Settings Sound Settings Configures the in-vehicle listening experience. Refer to Sound Settings on page 2-115. Audio Settings  Vehicle Notification and Warning Volume  Safety Settings Configures safety and driver assistance features. Refer to Safety Settings on page 2-117. Driver Assistance System ...
  • Page 144 Features Settings System Settings Configures language, time, and other general settings. Refer to System Settings on page 2-136. Clock  Driver Settings  Voice Recognition Settings  Language  Temperature  Distance/Speed  Fuel Efficiency  Pressure  Gracenote Database Update ...
  • Page 145 Features Settings In-Vehicle Displays Configures settings and content for all in-vehicle displays. Active Driving Display Adjusts the content and visibility of the display. Function Available setting changes Height Height Adjusts the height of the Active Driving Display. (31 levels) Brightness Brightness Adjusts the brightness of the Active Driving Display.
  • Page 146 Features Settings Center Display Adjusts the display brightness, contrast, and more. Function Available setting changes Display Off ― Turns off the display while still providing audio content. Automatic, Day/Night Mode Day, Selects the center display brightness mode. Night Brightness Brightness Adjusts the brightness of the center display.
  • Page 147 Features Settings Sound Settings Configures the in-vehicle listening experience. Audio Settings Adjusts the in-vehicle listening experience. Function Available setting changes Sound Adjustment Mode Basic, Selects a Basic or Advanced sound adjustment mode. Advanced Bass Bass range Adjusts the bass output level. (19 levels) Treble Treble range...
  • Page 148 Features Settings Function Available setting changes ® Bose AudioPilot Off, 1 ― 3 Automatically adjusts the music to compensate for road (4 levels) noise. Equalizer setting saved in “Customize EQ” of the “Equalizer” item. You can edit and save the equalizer setting manually according to your preferences. The automatic level control (ALC) changes the audio volume automatically according to the vehicle speed.
  • Page 149 Configures safety and driver assistance features. Driver Assistance System Configures desired level of support and notification for driver assist functions. Function Available setting changes Mazda Radar Cruise Control Enable, Enables automatic control of following distance when using Disable cruise control.
  • Page 150 Features Settings Safety Alerts Configures alert notifications used for i-ACTIVSENSE safety features. Function Available setting changes Front Cross Traffic Alert Enable, Enables alerts when a moving object may cross into the vehi- Disable cle's forward path. Rear Cross Traffic Alert Enable, Enables alerts when a moving object may cross into the vehi- Disable...
  • Page 151 Features Settings Active Safety Configures i-ACTIVSENSE active safety features. Function Available setting changes Distance & Speed Alert Enable, Enables the vehicle to provide alerts for following distance. Disable Lane-keep Assist System Enable, Enables lane-keep steering assistance to help the vehicle stay Disable within the lane.
  • Page 152 Features Settings View Monitor Configures View Monitor camera view angles and display settings. Function Available setting changes Display Priority View at Start Up Enable, Enables View Monitor to be displayed after vehicle is started. Disable Side, Priority View Front, Selects the default view to be displayed after vehicle is start- Front Wide, Last Automatic Front View Display...
  • Page 153 Features Settings Speed Alert Configures Speed Alert notifications. Function Available setting changes Speed Alert Enable, Enables alerts for when the desired speed is exceeded. Disable 30 km/h ― 250 km/h Speed Alert Threshold Selects a desired speed that when exceeded will provide an 20mph ―...
  • Page 154 Features Settings Vehicle Settings Configures vehicle convenience features. Door Locks Adjusts settings for door locks and keyless entry. Function Available setting changes Lock: While Driving, Lock: While Driving, Unlock: Ignition Off, Automatic Door Locks Lock: In Gear, Configures when the automatic door locks operate. Lock: In Gear, Unlock: In Park, Lock: While Driving, Unlock: In Park, 30 seconds,...
  • Page 155: Features

    Features Settings Exterior Lighting Configures settings for the vehicle's exterior lighting. Function Available setting changes Low, Automatic Headlight Sensitivity Medium-Low, Adjusts the sensitivity of the automatic headlight illumination Medium, feature. Medium-High, High 30 seconds, 60 seconds, Automatic Headlight Timeout 90 seconds, Sets the length of delay before headlights turn off.
  • Page 156 Features Settings Interior Lighting Configures settings for the vehicle's interior lighting. Function Available setting changes Low, Ambient Lighting Med, Sets the intensity of ambient interior lighting. High, 7.5 seconds, Illuminated Entry Duration 15 seconds, Selects the desired illuminated entry lighting durations. 30 seconds, 60 seconds Restore Factory Settings...
  • Page 157 Features Settings Turn Signals Configures settings for turn signal operation. Function Available setting changes Three Flash Turn Signal Enable, Enables the turn signal to flash three times then stop. Disable Low, Turn Signal Indicator Volume Medium, Adjusts the volume of the turn signal indicator. High Restore Factory Settings ―...
  • Page 158 The Bluetooth connection cannot be used while Apple CarPlay™ is connected. If  ® you want to connect to Bluetooth , disconnect Apple CarPlay™. If you want to register (pair) a device or change the connection device while  Android Auto™ is connected, disconnect Android Auto™.
  • Page 159 Settings Pairing procedure 1. Select “Pair New Device”. 2. Check the content on the displayed Bluetooth Search screen and select “Continue”. ® 3. Select the name of the device you want to connect from the displayed Bluetooth device list. 2-127...
  • Page 160 5. When the pairing is successful, the Device Connected screen is displayed on the center display. ® The Bluetooth device name you want to connect in Step 3 is not displayed in the list. 1. Select “Pair From Device” at the top of the list. ®...
  • Page 161 ® Connecting a different Bluetooth device ® 1. Select the name of the device you want to connect from the Bluetooth device ® list displayed on the Bluetooth Settings screen. 2. Select the connection method.
  • Page 162 Features Settings ® ® Some Bluetooth devices cannot separate pairing for Bluetooth Hands-Free and  ® Bluetooth Audio, therefore, it may be connected as “Phone and Audio” even if only “Phone” or “Audio” is selected. ® Disconnecting a Bluetooth device connection ®...
  • Page 163  ® history, and short messages of the deleted Bluetooth device are also deleted. ® If a Bluetooth device is deleted from the registration, also delete “Mazda” from  ® Bluetooth device. Changing the Pairing Code The Pairing Code used when pairing can be changed using the following procedure.
  • Page 164 Features Settings 2. Select “Vehicle Bluetooth Settings”. 3. Select “Pairing Code”. 4. Input the new Pairing Code. 5. Select 2-132...
  • Page 165 ® The setting for each iPhone /Android™ Smartphone can be changed. For the setting to take effect, it is necessary to connect the device again. (Example: Changing the Apple CarPlay™ connection settings) 1. Select “Apple CarPlay Settings”. 2. Select the name of the device for which you want to change the settings from the ®...
  • Page 166 Features Settings 3. Select “Device Connection Status”. 4. Select the connection method. Deleting the Apple CarPlay™/Android Auto™ registration ® (Example: Deleting an iPhone registration) 1. Select “Apple CarPlay Settings”. 2-134...
  • Page 167 Features Settings 2. Select the name of the device you want to delete from the registration from the ® list of currently registered iPhone 3. Select “Delete Device”. 4. Select “Delete” on the Apple CarPlay Device Deletion screen. 2-135...
  • Page 168 Features Settings System Settings Configures language, time, and other general settings. Clock Adjusts the time and how it is displayed. Function Available setting changes Select “+” to advance the hours/ minutes, and select “-” to move the hours/minutes back. Manual Time Adjustment You can select “am/pm”...
  • Page 169 Features Settings Driver Settings Configures driver-specific vehicle personalization settings. Function Available setting changes Driver Identification Enable, Automatically identifies the driver based on the key. Disable Driver Selection Driver Manually selects the desired driver. Edit Driver Name(s) Driver’s name Edits the name of the selected driver. Voice Recognition Settings Configures voice recognition and voice guidance settings.
  • Page 170 Features Settings Language Sets the system display language. Available setting changes Language Temperature Selects the desired unit of temperature. Available setting changes ℃, ℉ Distance/Speed Selects the desired unit of distance and speed. Available setting changes mi・mph, km・km/h Fuel Efficiency Selects the desired unit of expression for fuel efficiency.
  • Page 171 Features Settings Gracenote Database Update Updates the Gracenote Database metadata database. Function Content Update Starts the Gracenote Database update process. Update History Displays the update history of the Gracenote Database. Use Gracenote Database Album Art Utilizes Gracenote Database for displayed Album Art. Available setting changes Enable, Disable System Information...
  • Page 172 MEMO 2-140...
  • Page 173 Convenience Using Apple CarPlay Apple CarPlay™......3-2 Connected Service (U.S.A. Apple CarPlay™..... 3-2 only)........3-10 Connected Service Overview......3-10 Android Auto™......3-6 Android Auto™...... 3-6...
  • Page 174: Convenience

    NOTE ® Before use, carefully read the user instructions for the iPhone  Do not use the Mazda Connect for a long time with the engine stopped.  Otherwise, the battery power could be depleted. ® Insert the Apple -genuine connector cord into the USB port securely.
  • Page 175: Using Apple Carplay

    Convenience Apple CarPlay™ 2. Located on front console The location of the USB port differs depending on the vehicle model. NOTE ® ® When an iPhone connected to Bluetooth is connected to the vehicle's USB port,  the system switches to Apple CarPlay™. Applications that you were using when ®...
  • Page 176 Convenience Apple CarPlay™ Displaying the Apple CarPlay™ screen is displayed on the Mazda Connect home screen while Apple CarPlay™ is connected or press and hold the Home button. Slide the to the right while is displayed to display the Apple CarPlay™...
  • Page 177 To display the MAP screen commander switch to return to the Apple CarPlay™ map screen. 1 The voice recognition function of Mazda Connect cannot be used while Apple CarPlay™ is connected. Ending Apple CarPlay™ To end Apple CarPlay™ mode, disconnect the connector cord from the USB port or ®...
  • Page 178 Android Auto™ application from the Google Play™ on your Android™ Smartphone. Before use, carefully read the user instructions for the Android™ Smartphone.  Do not use the Mazda Connect for a long time with the engine stopped.  Otherwise, the battery power could be depleted.
  • Page 179 Android Auto™ Connecting an Android™ Smartphone Insert an Android™ Smartphone-genuine connector cord into the USB port to connect the Android™ Smartphone. Insert or pull out the plug with the plug perpendicular to the USB port. 1. Located on center console 2.
  • Page 180 You can display the Android Auto™ home screen by pressing the on the commander switch while any Android Auto™ screen is displayed. To move from the Mazda Connect screen to the Android Auto™ screen, press and hold the on the commander switch.
  • Page 181 Press and hold on the commander switch. nect screen 1 The voice recognition function of Mazda Connect cannot be used while Android Auto™ is connected. Ending Android Auto™ To end Android Auto™, disconnect the connector cord from the USB port or...
  • Page 182 Connected Service (U.S.A. only) Connected Service Overview There are several types of connected services available via Mazda Connect. Some services may require you to download the MyMazda app to your smartphone and subscribe to the services, while others may require you to pair your smartphone to ®...
  • Page 183 Trouble Taking action such as when functions cannot be set or other problems arise Troubleshooting......4-2 Troubleshooting.....4-2...
  • Page 184: Trouble

    Problems related to USB Audio and Bluetooth Audio Symptom Cause Solution method A USB device incompatible with Connect a USB device compati- mass storage is connected. ble with mass storage. Connect without using the USB USB Audio A USB hub is being used.
  • Page 185 “Never Enabled”. If Apple CarPlay™ is already Or, the error message, “Unable ® activated using another iPhone to connect to Apple CarPlay.” is Apple CarPlay™ cannot be used displayed. Apple CarPlay™ is already ® with an additional iPhone ®...
  • Page 186 Android™ Smartphone from the ® tooth USB terminal once, and then re- Android Auto™ mode cannot be connect it. activated even though an An- Set the “Device Connection Sta- droid™-genuine connector cord The Device Connection Status of tus” to “Always Enable” or “Ena- connected to my Android™...
  • Page 187 Android Auto™ mode) ® Mazda Bluetooth Hands-Free Customer Service ® If you have any problems with Bluetooth , contact our toll-free customer service center. Website: https://connect.mazda.com/en/  U.S.A.  Phone: 800-430-0153 (Toll-free) Canada  Phone: 800-430-0153 (Toll-free) Mexico ...
  • Page 188 Symptom Cause Solution method Refer to the website to check ® whether or not your Bluetooth device is compatible with Mazda Connect. Make sure that Blue- ® tooth and Find Mode ® turned on in the Bluetooth devi- ―...
  • Page 189 Symptom Cause Solution method Perform pairing using the follow- ing procedure: ® 1. Delete the target Bluetooth device on the Mazda Con- nect. 2. Delete “Mazda” from the ® The programmed pairing infor- Bluetooth search screen of mation is updated when the ®...
  • Page 190 “Mom”, “Dad”, recogni- easily recognized tion will improve.) If there is a problem with the connection after checking the There is a problem with connect- pairing situation, check the ® “Problems with pairing and con- ing the Bluetooth device.
  • Page 191 Communication tions” setting on. Settings is off. Problems related to messages Symptom Cause Solution method Downloading to Mazda Connect Set the permissions to allow is not being permitted from the ® Contacts cannot be displayed. downloads from the Bluetooth ®...
  • Page 192 Trouble Troubleshooting Other problems Symptom Cause Solution method This is because there is a devia- The remaining battery charge in- tion in the remaining battery ® dicated on the Bluetooth device ― charge information from the differs from that indicated in the ®...
  • Page 193 Index...
  • Page 194: Index

    Owner's Manual....2-14 Bluetooth® SiriusXM Travel Link®....2-9 Bluetooth® audio....2-55 Vehicle Status Monitor..2-11 Bluetooth® Hands-Free..2-89 Communication Settings..2-106 Pairing........2-126 Mazda Connect Basic Operations......... 1-6 Audio remote control switch CD........... 2-71 operation......1-10 Commander Switch Operation..1-7 Commander Switch Communication......2-88 Operation......
  • Page 195 Connectivity Settings..2-126 Vehicle Status Monitor....2-11 In-Vehicle Displays....2-113 Voice Recognition Function Safety Settings....2-117 Operation using voice recognition Sound Settings....2-115 function....... 1-13 System Settings....2-136 Vehicle Settings....2-122 SiriusXM®......... 2-38 SiriusXM Travel Link®....2-9 What is Mazda Connect ?....1-2 Troubleshooting......4-2...