Troubleshooting - Glowforge Compact Filter User Manual

To repack your Compact Filter, power the unit off and disconnect the power cord. Disconnect the
exhaust hose and hose clamp from the lid. Re-pack in the original packaging.
Troubleshooting
Reducing Odors
The Compact Air Filter is designed to allow you to safely and comfortably operate your Glowforge
printer indoors. It will dramatically reduce odors, smoke, and fumes to safe levels. You should
smell little to no odor coming from the exhaust vents of the Compact Filter itself.
Note, however, that even when used properly, odors may still occur from the following:
● Opening the lid after a print. Tiny amounts of smoke and fumes remain trapped in the
crumb tray, and will escape when the lid is opened and the material is removed. This can
be reduced by leaving the material in the Glowforge for a minute or two before removal.
● The materials themselves. After printing, the materials may have an odor for as long as a
day or two. This can be minimized by using Proofgrade material, removing and disposing
of the protective coating (which has the bulk of the odor), and by setting the materials aside
for a day.
● The Glowforge itself. After being used for many hours, tiny particles of dust and resin will
accumulate on the Glowforge itself. To minimize the odor, keep the lid closed when not in
use, clean according to the Glowforge printer user manual, and leave the Glowforge
connected to the Compact Filter when not in use.
Eliminating smoke and fumes
If you detect a strong, sharp smell that also causes eyes, nose, or throat irritation, or if there is
visible smoke escaping your Glowforge printer while the lid is closed, your Compact Filter is not
operating properly. Discontinue using your Compact Filter and follow these instructions.
1) Ensure your Compact Filter is turned on before every print, and left running until the print
is complete.
2) Check if the exhaust hose is securely connected to the Glowforge printer and the Compact
Filter.
3) Check if the Compact Filter is enabled in the Glowforge UI. You will only need to do this
once. After it is enabled, all users will have it enabled from that point forward.
4) Make sure that, when you turn on your Compact Filter, you turn it on to the right setting. If
the fan is moving too slow or too fast, the filter will not work properly.
5) Check if the hose is connected properly, with no more than three 90 degree turns.
6) Check if the materials you are using are laser-compatible. The Compact Filter has been
tested with Proofgrade materials; other materials might have smoke and fumes that are
not fully removed by the Compact Filter.
Copyright Glowforge, Inc. 2018
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