Troubleshooting - Glow Fire Bio Burner 24 User Manual And Safety Instructions

- Due to the heat of the fireplace, children and animals should stay away during and 30
minutes after using the fireplace.
- The burning stainless steel chamber and the fuel must not be exposed to direct heat such as
direct sunlight or central heating.
- Do not place flammable materials within 1 meter / 40 inches around the fireplace. The
fireplace should be at least 1 meter / 40 inches away from other objects or furniture made of
flammable material.
- Make sure that the installation site has a fire-proof surface.
- The table or floor on which the fireplace is placed must be able to support its weight.
- It is not recommended to use more than one fireplace in one room at a time.
- We recommend that you have a fire blanket and / or a fire extinguisher nearby
- Do not smoke while working with the fuel.
- Avoid drafts or movements that cause drafts in the room in which the Fireplace is operated.
- The chimney must not be operated in the direct vicinity of an air conditioning or ventilation
system.
- The use of the fireplace is not recommended in rooms with constantly high humidity.
- The fleece in the burner should be changed at least once a year.
- Please remember to fill the bio-ethanol up to 2/3 of each burner.
- When using decorative ceramic wood or stones, it is essential to ensure that no decorative
elements are directly in the flame. The decoration may only be placed around the burner slot
and must consist of non-combustible material.
- When replacing the decoration, make sure that it has cooled down.
Attention: During operation, the decoration material and the pane can reach a temperature of 90 ° - 140 ° C.
With the sliding device it is even up to 200 ° C
Risk of burns!
Because the product and its components become hot during use and remain hot for
some time after the fire has been extinguished.
It is not allowed to touch the product until it has cooled down completely.

Troubleshooting:

Fehler
Soot formation
Soot formation
Burn time too short
Burn time too short
Flames too high
Flame does not go out
when the slide is closed
Mögliche Ursache
Wrong fuel
Burner slot covered by objects
Wrong fuel (e.g. gel, alcohol)
Burner is not completely filled
Wrong fuel (e.g. gel, alcohol)
Can happen with larger burners
because the ethanol vapor seeks a
way through every small opening
Lösung
Use only 100% bio ethanol
Expose the burner opening and
place the decoration only
around the burner slot
Use only 100% bio ethanol
Extinguish the burner, refill
after 30 minutes of cooling
Use only 100% bio ethanol
Repeat the closing process
several times and faster to
interrupt the oxygen supply
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