Black Box VS-2002-ENC User Manual
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Black Box VS-2002-ENC User Manual

H.264 hdmi over ip encoders
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USER MANUAL
VS-2002-ENC, VS-2004-ENC
H.264 HDMI
OVER IP
ENCODERS
24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM

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  • Page 1 USER MANUAL VS-2002-ENC, VS-2004-ENC H.264 HDMI OVER IP ENCODERS 24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.COM...

  • Page 2: Table Of Contents

    2.4.1 Front Panel ........................................... 7 2.4.2 Back Panel ........................................... 8 3. INSTALLATION ....................................9 3.1 Basic Connections ....................................9 3.2 Connecting to the VS-2002-ENC or VS-2004-ENC ..........................9 3.3 Typical Application Diagram ...................................9 4. OPERATION ....................................10 4.1 The Maestro Web Interface ...................................10 4.2 Logging In .......................................10...
  • Page 3 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TABLE OF CONTENTS TECHNICAL SUPPORT 1.877.877.2269 5. SWITCHES ....................................37 5.1 Recommended Switches ..................................37 5.2 Switch Configuration Options ................................37 APPENDIX A. FREQUENTLY ASKED QUESTIONS ........................39 A.1 Network ........................................39 A.2 Miscellaneous ......................................40 APPENDIX B.

  • Page 4: Safety Instructions

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 SAFETY INSTRUCTIONS TECHNICAL SUPPORT 1.877.877.2269 INSTRUCTIONS PERTAINING TO A RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS Important Safety Instructions. Save these instructions. WARNING: When using electronic products, basic precautions should always be followed, including: Š...

  • Page 5: Specifications

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: SPECIFICATIONS TECHNICAL SUPPORT 1.877.877.2269 TABLE 1-1. H.264 HDMI OVER IP ENCODERS SPECIFICATIONS SPECIFICATION DESCRIPTION Video Input 2 or 4 x HDMI Type A, 19-pin, female Input Signal 0.5 to 1.2 Vp-p Input DDC Signal 5 Vp-p (TTL) Video Output...

  • Page 6: Overview

    2.1 INTRODUCTION The VS-2002-ENC or VS-2004-ENC is a 2- or 4-port live streaming media encoder that interfaces with HDMI signals for delivering media over IP networks. The VS-2002-ENC or VS-2004-ENC can be used with the VS-2001-DEC Decoder to deliver an A/V signal over a LAN or WAN.

  • Page 7: What's Included

    SUPPORT 1.877.877.2269 2.3 WHAT’S INCLUDED Your package should include the following items. If anything is missing or damaged, contact Black Box Technical Support at 877-877-2269 or info@blackbox.com. Š (1) 2- or 4-Port H.264 HDMI over IP Encoder (VS-2002-ENC or VS-2004-ENC) Š...

  • Page 8: Back Panel

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 2.4.2 BACK PANEL Figure 2-2 shows the back panel of the encoder. Table 2-2 describes its components. Encoder Power Media Transport Port 1 Port 2 Port 3 Port 4 Media Input...

  • Page 9: Installation

    3. Connect the included 12-VDC power supply to the Power connector on the rear panel of the encoder (if you are not using PoE). 3.2 CONNECTING TO THE VS-2002-ENC OR VS-2004-ENC 1. By default, each encoder uses a DHCP IP address if a DHCP server is found on the network. Otherwise, the encoder will assign itself a link-local address.

  • Page 10: Operation

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 4.1 THE MAESTRO WEB INTERFACE The encoder features the Maestro web interface. Maestro allows you to control and manage all features of the encoder. To access Maestro, open a web browser and enter the IP address of the encoder into the address bar.

  • Page 11: Network Configuration

    The default setting for IPType is DHCP. NOTE: The VS-2004-ENC has two independent IP address while the VS-2002-ENC has only one IP address. There is an IP address for AV ports 1 and 2 and a different IP address for AV ports 3 and 4. Both addresses should be set using this procedure.
  • Page 12 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 FIGURE 4-4. 7. Enter the subnet mask in the Mask field. 8. Enter the gateway address in the Gateway field. FIGURE 4-5. 9. Repeat the procedure for AV Port 3 and 4 (VS-2004-ENC only). Click the Apply button to commit the changes. To discard recent changes, click the Reset button.

  • Page 13: Ip Stream Configuration (Udp, Rtp, And Rtmp)

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 4.4 IP STREAM CONFIGURATION (UDP, RTP, AND RTMP) The encoder can be configured to output either unicast or multicast IP streams using UDP or RTP protocols. It can unicast using the RTMP protocol.
  • Page 14 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 FIGURE 4-8. 5. Enter the destination IP address in the Stream IP field. If you enter a valid IP multicast address (range 224.0.0.0 to 239.255.255.255), any endpoint registered with that multicast receives the stream.
  • Page 15 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 TABLE 4-1. TS TYPE DESCRIPTION Uses less overhead; lacks packet acknowledgement or error correction Protocol built on top of UDP; delivers real-time multimedia and detects out-of-sequence packets RTMP Protocol commonly used by Content Delivery Networks such as Wowza and Youtube Live 8.

  • Page 16: Ip Stream Configuration (Hls)

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 13. Click the Apply button to save the changes or click the Reset button to discard any changes. NOTE: UDP and RTP multicast streams can be viewed using many different decoders. One popular viewer/decoder for PCs is VLC. The link below provides a detailed example of how to use VLC to view a multicast stream.
  • Page 17 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 4. Select HLS for the stream type from the Transport drop-down list. FIGURE 4-14. 5. Enter a Program number for each stream in the Prog # field. FIGURE 4-15.

  • Page 18: Hls Stream Viewing

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 4.6 HLS STREAM VIEWING To view an HLS stream, point a browser to the following address: http://<IP_ADDRESS>/media/<name>.m3u8 Example: http://192.168.1.15/media/MYTV-1.m3u8 You can also find the stream URL in the IP Streaming tab on the far right. FIGURE 4-16.

  • Page 19: Hls Stream Limit

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 4.7 HLS STREAM LIMIT The encoder can output up to four simultaneous HLS streams per HDMI input. Once this limit is reached, any additional devices attempting to access the HLS stream will receive the following message.

  • Page 20: Adjusting Video Settings

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 4.8 ADJUSTING VIDEO SETTINGS The encoder employs Variable Bit Rate (VBR) encoding when transmitting IP streams. Specifying “High Bitrate,” “Low Bitrate,” and “Low Resolution” for video will define the limits of IP stream transmission, without overloading the network bandwidth. 1.
  • Page 21 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 FIGURE 4-20. NOTE: To view an HLS stream, point a browser to the following address: http://<IP_ADDRESS>/media/<name>.m3u8 Example: http://192.168.1.15/media/MYTV-1.m3u8 This will show the best stream that the HLS player can handle, either the high or low bitrate. NOTE: The HLS URLs are case sensitive.

  • Page 22: Av Source Settings

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 4.9 AV SOURCE SETTINGS The encoder by default will provide HDCP handshaking to any connected source. This can cause undesired HDCP encrypted video to be sent to the encoder that will be not be encoded. For example, an Apple laptop computer will automatically output HDCP compatible video if it detects the HDCP handshake.

  • Page 23: Adjusting Audio Settings

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 4.10 ADJUSTING AUDIO SETTINGS The encoder supports either MP2, AC3, or AAC audio formats in the created stream. The default is MP2. You can change the desired audio format manually.

  • Page 24: Hls Encryption

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 FIGURE 4-25. 4.11 HLS ENCRYPTION When using the HLS functionality for IP streaming, you can enable secure connections for those streams by generating and uploading an SSL certificate via Maestro.
  • Page 25 SSL and define your domain that matches your security certificate (issued by a certificate issuing service — NOT by Black Box). These certificates are typically only valid for a period of time and then they expire and the user has to renew them.
  • Page 26 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 FIGURE 4-29. 6. When you are sent the certificate from the certificate signing authority that you want to use, you need to go back to the “SSL” tab and upload it.

  • Page 27: Stream Rtmp To A Wowza Server

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 FIGURE 4-31. Click Apply, then click “Apply and Reboot Now.” 4.12 STREAM RTMP TO A WOWZA SERVER RTMP streams can be sent directly to a Wowza server for more widespread distribution of the AV signal. 1.

  • Page 28: Displaying Device Information

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 Š The Password field is the Password required for this stream to log into the Wowza Server. Š NOTE: The Digital Audio output from the encoder must be set to AAC. Make this change in the Device Tab. Enter the configuration changes here first and then set the port(s) Transport Type to RTMP in the IP Streaming Tab.

  • Page 29: Changing The Device Name

    4. Click the Apply button to save the changes or click the Reset button to cancel changes and revert to the previous settings. 4.15 RESETTING THE VS-2002-ENC OR VS-2004-ENC The encoder can be reset to factory-default settings by clicking the Default button under the Device tab or by pressing the NAV/ Control button on the unit.
  • Page 30 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 FIGURE 4-37. 4. The following dialog will be displayed, prompting to confirm the reset procedure. 5. Click the Reset button to reset the encoder to factory default settings. Click the Cancel button to return to the Device tab. FIGURE 4-38.

  • Page 31: Using The Reset Button/Wheel (Nav/Control)

    3. The unit will reboot. After about 60 seconds, the unit will be ready for use. 4.16 REBOOTING THE VS-2002-ENC OR VS-2004-ENC The encoder can be rebooted using Maestro. All configuration settings are saved through reboots.

  • Page 32: Setting The Password

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 4.17 SETTING THE PASSWORD The default login password for the Maestro web interface is admin. This password can be changed using the following procedure. To recover a lost or forgotten password, see Recovering a Lost Password.

  • Page 33: Recovering A Lost Password

    NOTE: All IP streaming customization settings will be lost as a result of a factory reset. 4.19 UPDATING THE FIRMWARE Firmware updates will be available when required. Contact Black Box Technical Support at 877-877-2269 or info@blackbox.com for more information. 1. Download the firmware to the desired location on your computer.
  • Page 34 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 FIGURE 4-44. 5. The following dialog will be displayed. Click the Browse button to select the firmware file. FIGURE 4-45. 6. Click the Update button to begin the firmware update process. 7.

  • Page 35: Stb Tab - Directtv H.25 Set Top Box Control

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: BASIC OPERATION TECHNICAL SUPPORT 1.877.877.2269 4.20 STB TAB — DIRECTTV H.25 SET-TOP BOX CONTROL The encoder has the ability to remotely control/manage DirecTV H.25 set-top boxes. IMPORTANT: If you do not have a DirecTV H.25, do not make changes to any fields found in this tab. 1.

  • Page 36: Contacting Black Box Technical Support

    To link STB Channel Names with program information: 1. Click in the Link field and choose enabled or disabled. 2. Click Apply to save. 4.21 CONTACTING BLACK BOX TECHNICAL SUPPORT Contact Black Box Technical Support at 877-877-2269 or info@blackbox.com. 1.877.877.2269 BLACKBOX.COM...

  • Page 37: Switches

    Some switches will work directly out of the box with zero configuration required. Nearly all switches will provide the user some ability to customize the configuration. The list below includes various switch configuration options that Black Box has encountered. Look for these or similar options when configuring your switch.
  • Page 38 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: SWITCHES TECHNICAL SUPPORT 1.877.877.2269 5. Filter Unregistered Multicast (different wording than number 4) a.Must be enabled if found 6. Disable IGMP Query 7. Disable IGMP Query on VLAN used by the encoder 8.

  • Page 39: Appendix A. Frequently Asked Questions

    Answer: First, on the networking front, be sure that both the encoder and the third-party decoder are set for static IP with addresses on the same subnet. Black Box recommends RTP for P2P installations. RTP has more timing and synchronization information built into the protocol.

  • Page 40: Miscellaneous

    Question: What is the maximum length of HDMI cable that can be used on the encoder before it starts to not detect the source? Answer: This will depend on the quality of the HDMI cable. Black Box has verified functionality with HDMI cables up to 25 feet (7.62 meters) long.

  • Page 41: Appendix B. Regulatory Information

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX B: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 B.1 FCC STATEMENT This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause inter ference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment.

  • Page 42: Nom Statement

    NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX B: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 B.2 NOM STATEMENT 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3.

  • Page 43: Appendix C. Disclaimer/Trademarks

    C.1 DISCLAIMER Black Box Corporation shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation may revise this document at any time without notice.
  • Page 44 NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TECHNICAL SUPPORT 1.877.877.2269 © COPYRIGHT 2020. BLACK BOX CORPORATION. ALL RIGHTS RESERVED. VS-2002-ENC_VS-2004-ENC_USER_REV1.PDF...

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Vs-2004-enc

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