BenQ CS6501 User Manual
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BenQ CS6501 User Manual

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CS6501/CS7501/CS8601
LCD Monitor
User Manual

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Summary of Contents for BenQ CS6501

  • Page 1 CS6501/CS7501/CS8601 LCD Monitor User Manual...
  • Page 2 Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.

  • Page 3: Product Support

    Please visit the website for the latest version of this document and other product information. Available files vary by model. 1. Make sure your computer is connected to the Internet. 2. Visit the local website from www.BenQ.com. The website layout and content may vary by region/country. - User manual and related document: www.BenQ.com...

  • Page 4: Table Of Contents

    Notes on the LCD panel of this display ........7 Safety notice for remote control ..........8 Battery safety notice ..............8 BenQ ecoFACTS ................9 Package contents ............... 10 Setting up the display............11 Mounting the display ..............11 Parts of the display and their functions ......
  • Page 5 Android system interface..........46 Main interface ................46 APPS..................47 AMS file manager overview............47 Meeting Room 365............... 49 Multimedia files................52 BenQ Suggests ................ 57 InstaShare 2 ................57 InstaQPrint.................. 61 WPS Office.................. 62 Email ....................64 Floating Annotation Toolbar..........65 Side Tool Bar ................

  • Page 6: Safety Warnings And Precautions

    Safety warnings and precautions Safety warnings and precautions THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal household wiring. Extension cords The lightning flash with arrowhead used with the equipment must have symbol, within an equilateral triangle, is...

  • Page 7: Important Safety Instructions

    Important safety instructions Important safety instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

  • Page 8: Safety Notice For Remote Control

    If a still image is required for a display, it is recommended to enable Pixel shift. • CS series does not support portrait use; portrait use may cause display damage. BenQ warranty will not cover faulty usage. Safety notice for remote control •...

  • Page 9: Benq Ecofacts

    BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the “Bringing Enjoyment 'N Quality to Life” corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting...

  • Page 10: Package Contents

    Package contents Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. Power cord (By 2.4GHz remote LCD display VGA cable x 1 Region) control HDMI cable x 1 AAA battery x 2 Quick start guide RS232 cable x 1...

  • Page 11: Setting Up The Display

    3. Remove the desktop stands from the display if installed. 4. Identify the wall mounting screw holes on the back of the display as shown in the illustration. CS7501 *Screw type: M8*15L CS6501 *Screw type: M6*10L CS8601 *Screw type: M8*20L...
  • Page 12 Setting up the display 5. Install the wall mounting bracket on the Thickness of display and attach the display to the wall the wall according to the mounting bracket’s mounting LCD display instructions. The length of the screw bracket should exceed the thickness of the wall mounting bracket by at least 25 mm.

  • Page 13: Parts Of The Display And Their Functions

    Parts of the display and their functions Front panel Name Description Receives remote control IR signals. Do not obstruct the receiver. Remote Control Signal Receiver CS6501/CS7501’s remote control signal receiver is on the right as shown above, while CS8601’s is on the left.

  • Page 14: Rear Panel

    Parts of the display and their functions Rear panel Name Description Scroll through settings and options in the OSD menu. (VOL) / Scroll through settings and options in the OSD menu up and (CH) / down. • Select/confirm options in On-Screen Display (OSD) menu. INPUT •...

  • Page 15: Input/Output Terminals

    Parts of the display and their functions Input/output terminals Name Description Connects with the supplied power cord. Power-in Used to isolate the power supply from the system. • When the switch is set to ON (I), the system will automatically Power Switch enter standby mode.
  • Page 16 Parts of the display and their functions Accesses multimedia files on USB drives directly. Refer to USB 2.0 (Type A) Connecting the USB on page 20 for more information. Connects to display devices with an HDMI input (HDMI 1, HDMI HDMI OUT 2, HDMI 3, or OPS input).

  • Page 17: Remote Control

    Direction key. Press for downward selection. Android system main screen button. Return key. Voice command key. Press to activate Saffi (BenQ Voice Assistant), hold the button for two seconds, then say the command you can use. Release the button until you finish the command.

  • Page 18: Using The Remote Control

    1. This remote control applies only to a specific models and/or operating systems. Con- tact your reseller if any question. 2. The function keys can work only when the enclosed dongle is inserted to the BenQ signage. 3. The remote control and the enclosed dongle have been paired in default.
  • Page 19 Parts of the display and their functions Using the BenQ control signage by remote control 1. Insert the enclosed dongle into BenQ signage’s USB port. 2. You can activate functions on the screen once the remote control is connected to its enclosed dongle as a receiver.

  • Page 20: Connection

    Connection Connection Connecting the VGA input 1. Connect the VGA jack on the display to the VGA output jack on a computer using a D-Sub (15-pin) cable. 2. Connect the computer’s audio output jack to the AUDIO IN/MIC IN jack on the display with a suitable audio cable.

  • Page 21: Connecting The Digital Inputs

    Connection Connecting the digital inputs 1. Connect the HDMI output jack of a computer or A/V device (such as a VCR or DVD player) to the HDMI input jack on the display using an HDMI cable. 2. To view images from this input, press on the remote control to switch to the respective input source.

  • Page 22: Connecting To Serial Port

    Connection Connecting to serial port Directly connect the computer to RS232 ports on the input/output terminals. RS-232C cable Computer • The applicable cable is not supplied and should be purchased separately. • This connection is applicable to straight-through RS-232C cable only. •...

  • Page 23: Basic Operations

    Basic operations Basic operations Turning the display on or off 1. Be sure to follow the instruction of Connecting power on page 2. Before turning on the display, make sure the Power switch is set to ON. The system will enter standby mode. Power Switch •...

  • Page 24: Initial Setup

    Follow the on-screen instructions or the steps below to start up your display and complete the initial setup. 1. Turn on the display. Wait for the display to boot up with the BenQ screen. This may take a moment.
  • Page 25 Basic operations Account Information Three types of accounts are provided: Guest, Admin, and Multiple users. Guest It's for public use under Guest account. You are able to change the headshot, wallpaper, volume and brightness. Admin • Log in as Admin. Under Personal settings, you can change the headshot, wallpaper, and password.
  • Page 26 IAM service. Refer to User Management on page 26 for more information. User Management To add a new user, please contact your IT manager to create your account through BENQ IAM web service. Creating a new account...
  • Page 27 Basic operations 1. As an administrator to create a new account for regular users, go to BenQ Service website: https://ams.benq.com. Suggested browsers are Chrome, Firefox. 2. Log in and choose IAM. 3. Click Create New Account to continue.
  • Page 28 Basic operations 4. Fill in the following fields. Be sure to enter the correct email address and activate the X-Sign and Broadcast service. Click Submit to create a new account. You can easily switch to different services, X-Sign, DMS, AMS, Broadcast, by clicking the icon on the upper right corner.

  • Page 29: Switching Input Signals

    • Press the Menu button on the front panel. Downloading software BenQ may periodically release software updates that may add functions or applications associated with your display. To check if there is a software update available for your device or to obtain the software license key, please visit https://business- display.benq.com/en/findproduct/signage/software/partner-software/download.html.
  • Page 30 Basic operations Network setting On the home screen, go to Setting > System > About > Status If there is no IP address shown, please connect the display to the ethernet cable. Wireless connection You must use a wireless adapter in order to connect the display to the Internet wirelessly.

  • Page 31: Updating Software

    • If you are connecting to a secured wireless network, enter the password for the wireless network access when prompted and click Connect. • For wireless connection, BenQ shipment does not include wireless dongles, therefore, you may purchase it separately via the local dealer.

  • Page 32: Adjusting Audio Volume Level

    Basic operations 1. Go to System > About > System updates. 2. If there is an update available, the system will begin updating. • Software update process may take some time to complete. • During the update process, do not turn off the device or disconnect the Internet connection. Any interruptions during the software update process may permanently damage your display.

  • Page 33: Menu Operations

    Menu operations Menu operations Settings menu Input settings Press on the remote control to enter the OSD menu. • Press ///on the remote control and press OK to confirm, or directly click a desired input source. • Press on the remote control or click a blank area outside the menu to exit the menu.
  • Page 34 Menu operations Picture • Under Picture, use the brightness bar to adjust the brightness for the display. • You can enable the Eye-Care function on the OSD menu. Eye-Care switches the display’s low blue light mode and activates the flicker free function. •...
  • Page 35 Menu operations • Press on the remote control or click a blank area outside the menu to exit the menu. Menu Description Balance Press /on the remote control to adjust Balance. • Choose a preset sound environment. Options are Standard, Sound Mode Movie, Meeting, or Custom mode.
  • Page 36 Menu operations • Press on the remote control or click a blank area outside the menu to exit the menu. Menu Description Picture Mode Press/on the remote control to select a picture mode. Options are Standard, Bright, Soft, and Custom. Brightness Under Custom mode, press /on the remote control to adjust the brightness.
  • Page 37 Menu operations • Use the H Position, V Position, Clock, and Phase functions to manually adjust the image. Menu Description H Position Press to move the screen to the left or right. Press OK on the remote control or click the switch to lock or V Position unlock the remote control IR sensor on the front panel of the display.
  • Page 38 • Click Change Logo to load the changed logo. Click Restore Logo to restore the original logo. Restore Logo Change Animation • Copy animation zip file (<2MB) to USB drive under “benq” folder. Rename the file to “bootanimation.zip”. • Click Change Animation to load the changed animation.
  • Page 39 Menu operations More settings Advanced settings Go to Device > Advanced settings. • Press /// on the remote control and press OK to confirm or directly click an item. • Press on the remote control or click a blank area outside the menu to exit the menu.
  • Page 40 Menu operations Pixel shift Press OK on the remote control or click the icon to set a pixel shift preventing from image retention. • If keypad and IR are locked all at once, please follow the steps to unlock: Press on the remote control for five seconds.

  • Page 41: System Settings

    Menu operations System settings On the home screen, select Setting > System to enter system settings. • Press on the remote control or click a blank area outside the menu to exit the menu. Options Description Date & time Click to set date, time, and their formats in Android. Click to set Language, Keyboard &...
  • Page 42 Menu operations Proxy setting • Go to Network > Ethernet. • Press Proxy to go to the proxy setting. You can choose None, Manual, and Proxy Auto-Config.
  • Page 43 Menu operations • Enter the proxy host name. • Enter the using channel.
  • Page 44 Menu operations Startup & Shutdown • Go to System > Startup & Shutdown. • For Startup channel, you can choose Last shutdown channel or other sources.
  • Page 45 Menu operations • For Close power off reminder, you can set on or off time. Schedules can be made by choosing the days of the week.

  • Page 46: Android System Interface

    Android system interface Android system interface Note that this is a closed Android OS. Download and use of unauthorized apps on this system are not available. Main interface The display launches the Android main interface by default. To navigate the Android main interface: •...

  • Page 47: Apps

    Working with Android OS APPS • Use your mouse or cursor to control the mouse pointer. • Click the desired app to launch the app. AMS file manager overview • Use your mouse or cursor to control the mouse pointer. •...
  • Page 48 Apps • While logging in, you will see four main parts, as described in the table below: Item Description Source Selection • You can open files from the cloud storage services like Google Drive, Dropbox, or Samba. • You can also open files from the local devices like Internal, My Folder, or connected USBs.

  • Page 49: Meeting Room 365

    Working with Android OS Meeting Room 365 • With Meeting Room 365, you can coordinate, schedule, and organize your meeting rooms effectively and efficiently. Log into your account to customize the display and administer all of the mobile devices from a single website. •...
  • Page 50 START to proceed. 4. Enter Meeting Room 365 display key. You can scan the QR code to see the introduction of Meeting Room 365 in BenQ software partner page. 5. You can see an upcoming meeting schedule on the widget.
  • Page 51 Working with Android OS 6. You can see upcoming five days schedule for more information. Meeting Room information 1. Select Meeting Room Information. 2. Long press the OK button on the remote control to enter the edit mode.

  • Page 52: Multimedia Files

    Apps Multimedia files Multimedia files such as images, audio files, and videos can be played by directly clicking on the file icon. Image Select an image file you want to show on the display and perform any of the functions shown on the screen.
  • Page 53 Working with Android OS File Image Supported range .png Max Resolution: 8000 × 8000 Min Resolution: 4 x 4 Audio Select an audio file you want to play and perform any of the functions shown on the screen. Icon Function Repeatedly play audio files in the playlist.
  • Page 54 Apps File Format Audio Codec Supported range .m4a ALAC ALAC Sample Rate: 8K~96KHz Bit Rate: 24K~576Kbps .mp3 MPEG Audio MPEG1/2 layer3 Sample Rate: 8K~48KHz Layer3 Bit Rate: 32K~320Kbps .ogg Vorbis Vorbis Sample Rate: 8K~48KHz Bit Rate: max 256Kbps .wav LPCM Sample Rate: 8K~192KHz Bit Rate: max 320Kbps Video...
  • Page 55 Working with Android OS Supported video format (Codec) Up to 4K resolution File Codec Extensions Video Audio Maximum transmit ratio .3g2 H.263 AAC, AMR_NB 1920*1088 30 Fps, 5Mbps .3gp H.264 3840*2160 30 Fps, 160Mbps H.263 1920*1088 30 Fps, 5Mbps MPEG-4 1920*1088 30 Fps, 50Mbps .avi H.263...
  • Page 56 Apps File Codec Extensions Video Audio Maximum transmit ratio .VOB MPEG-2 MPEG1/2 1920*1088 30 Fps, 80Mbps .mpg/.MPEG H.264 MPEG1/2 3840*2160 30 Fps, 160Mbps Layer3, AAC MPEG-1 1920*1088 30 Fps, 80Mbps MPEG-2 1920*1088 30 Fps, 80Mbps H.264 AACAAC, 3840*2160 30 Fps, 160Mbps MPEG1/2 H.265 3840*2160 60 Fps, 160Mbps...

  • Page 57: Benq Suggests

    Working with Android OS BenQ Suggests Click to launch BenQ Suggests. With this application, you can view apps suggested by BenQ for download. • Use your mouse or cursor to control the mouse pointer. • Click the category on the left panel to browse the suggested apps. Click an app from the selected category to view a basic description of the app.
  • Page 58 Apps To use InstaShare 2: 1. Make sure your mobile device (such as smartphone or tablet) and the display are connected to the same network. 2. Press How to Cast to download and install the InstaShare 2 app on your mobile device.
  • Page 59 Working with Android OS 3. Open the InstaShare 2 app on your mobile device, and you can click the InstaShare 2 ID name that you want to connect to or enter the pairing code. You can enable advanced settings on the right. Be noted that once you enable Confirm Before Casts Contents, the casting should be allowed on the display or by the host.
  • Page 60 Apps 5. Up to four devices can be simultaneously share their screens to a display. 6. Once connected you can: - Mirror the display's screen on your mobile device by clicking Screen Mirroring on your mobile device. - Mirror the device’s screen on the display by clicking on your mobile device.

  • Page 61: Instaqprint

    Working with Android OS InstaQPrint • Use your mouse or cursor to control the mouse pointer. • Click to launch InstaQPrint. With this application, you can print a file or website image using a Wi-Fi or remote printer. • Before launching the application, make sure your display is properly connected to lnternet. •...

  • Page 62: Wps Office

    Apps WPS Office • Use your mouse or cursor to control the mouse pointer. • Click to launch WPS Office. With this application, you can open document files including PDFs as well as Microsoft Word, PowerPoint and Excel documents. To edit a file with WPS Office: 1.
  • Page 63 Working with Android OS View Click to change or edit the presentation views. Click to start or set up a slide show. Play Edit Click to edit the content or format of the slides. Click to insert tables, pictures, charts, comments, video, or audio. Insert Transitions Click to apply or adjust the timing of a transition.

  • Page 64: Email

    Apps Supported Office versions and file formats Supported Office versions: 97 / 2000 / XP / 2003 / 2007 / 2010 / 2013 / 2016 Supported Office software formats: Office Software Supported File Formats Word wps / wpt / doc / docx / dot / dotx / txt / log / irc / c / cpp / h / asm / s / java / asp / bat / bas / prg / cmd Excel et / ett / xls / xlsx / xlt / xltx / csv / xlsm / xltm...

  • Page 65: Floating Annotation Toolbar

    Working with Android OS Floating Annotation Toolbar • Use your mouse or cursor to control the mouse pointer. • The Floating Annotation Toolbar is a convenient function that allows you to quickly write or create annotations on any screen that the display is showing. Under any input source or in the Android interface, launch the Floating Annotation Toolbar menu as shown below.

  • Page 66: Side Tool Bar

    Apps Side Tool Bar Function Description Click to return to Home interface. Home ( Click to return to previous operation interface. Return ( Click to switch tasks between recent apps and input sources. SwitchQ ( Click to open Duo Windows. Read Duo Windows on page 67 Duo Windows for more information.

  • Page 67: Collaboration

    Working with Android OS Collaboration • Traditional collaboration and co-creation let multiple users use one single App together, which is called Duo User. We take one step further. We provide Collaboration (Duo Windows, Duo OS) to perfect collaboration and co-creation scenario. •...
  • Page 68 Apps 3. Now you can start the collaboration of two Apps using Duo Windows. To replace the existing Apps in the left/right windows, click Duo Windows and choose the newly selected App to replace the previous one.
  • Page 69 Working with Android OS Duo OS With Duo OS, you can use a floating window in any Apps. The floating window shows the current screen image of the external source (HDMI 1/ HDMI 2/ HDMI 3/ VGA/ OPS). The current screen image can be saved as an image file. To use Duo OS, follow the steps below: 1.
  • Page 70 Apps 2. Enlarge or shrink the window or swiftly change to full screen. • is for full screen. • There are three window sizes: Small Middle Large • is for entering Windows. • is for going back to Android.
  • Page 71 Working with Android OS 3. Select the external source or switch source.
  • Page 72 Apps 4. You can save the current screen image as an image file.
  • Page 73 Working with Android OS 5. You can also capture the current screen image and import the image to EZWrite 5.0.

  • Page 74: Duo Boards

    Apps Duo Boards With Duo Boards, two displays in the same network domain can be paired and linked so you can transfer files. To use pairing mode and remote link of Duo Boards, follow the steps below: • Pairing mode 1.
  • Page 75 Working with Android OS 4. Click to unpair the displays. • Remote link & transfer files 1. Open DuoBoard from APPs.
  • Page 76 Apps 2. Select Remote Link. 3. Select the display to be linked and request pairing. 4. The remote link is successful when “Paired” is shown on the screen. You can start selecting and transferring files to each other.
  • Page 77 Working with Android OS 5. Click to unpair the displays.

  • Page 78: Blizz

    Apps Blizz • Use your mouse or cursor to control the mouse pointer. • Blizz is a video-conferencing app that is installed in the display by default. It allows you to conveniently conduct video conference meetings with any other Blizz users. 1.

  • Page 79: Saffi

    Use your mouse or cursor to control the mouse pointer. How to start using Saffi – BenQ Voice Assistant The BenQ display offers an extra level of flexibility for device control through Voice Assistant. Voice Assistant lets users control the flow of meetings by allowing them to start timers or search the Internet from anywhere in the room.
  • Page 80 Apps 3. The screen will show the privacy agreement. Select AGREE AND NEXT to proceed. 4. It will then show the instruction for the setup. Follow the instruction on the screen to complete the setup. 5. Download and install Alexa app on your phone. Search Saffi and enable it. 6.

  • Page 81: Product Information

    Product information Product information Specifications Specifications Item CS6501/CS7501/CS8601 Light source DLED Panel size CS6501: 65", CS7501: 75", CS8601: 86" Native resolution 3840 x 2160 (pixels) Brightness (cd/m 450 (typ) (typical) Contrast ratio (typical) 1200:1 LCD panel Viewing Angle 178°/178° (Horizontal/Vertical)
  • Page 82 Android, so access to Google Play™ is not available. APK cannot be installed in the default location unless given permission by the management units. Contact your BenQ dealer for the required support for management permission. Without management permission, installing function won’t work. There is no...

  • Page 83: Dimensions (Cs6501)

    Product information Dimensions (CS6501) Unit: mm...

  • Page 84: Dimensions (Cs7501)

    Product information Dimensions (CS7501) Unit: mm...

  • Page 85: Dimensions (Cs8601)

    Product information Dimensions (CS8601) Unit: mm...

  • Page 86: Supported Input Signal Resolution

    Product information Supported input signal resolution Input source Resolution EDID 1.4 EDID 2.0 640 x 480 @ 60Hz 720 x 400 @ 70Hz 800 x 600 @ 60Hz 1024 x 768 @ 60Hz 1024 x 768 @ 75Hz 1152 x 864 @ 60Hz 1280 x 720 @ 50Hz 1280 x 768 @ 60Hz 1280 x 800 @ 60Hz...
  • Page 87 Product information 720p (50Hz) 720p (60Hz) 1080i (50Hz) 1080i (60Hz) 1080p (50Hz) 1080p (60Hz) • : supported • Vacant: not supported • Display Port/HDMI timing table should follow EDID1.4 or EDID2.0.

  • Page 88: Troubleshooting

    Troubleshooting Troubleshooting Problem Solution No picture Check the following: • Is the display turned on? Check the power indicator of the display. • Is the signal source device turned on? Turn on the device and try again. • Are there any loose cable connections? Make sure that all cables are connected firmly.
  • Page 89 Troubleshooting The remote control does • Have you locked the remote control function? Unlock the not work function and try again. • Check for incorrect battery orientation. • Check for dead batteries. • Check your distance and angle from the display. •...
  • Page 90 Troubleshooting No color, color is weak • Adjust chromaticity and brightness or contrast in menu. or image is weak • Check whether signal wire is well connected. With image but without • Check whether mute button is pressed for mute. sound •...

This manual is also suitable for:

Cs7501Cs8601

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