Troubleshooting - BenQ CS6501 User Manual

88

Troubleshooting

Troubleshooting
Problem
No picture
No sound
The computer input
image looks strange
The control panel
buttons do not work
Check the following:
• Is the display turned on? Check the power indicator of the
display.
• Is the signal source device turned on? Turn on the device
and try again.
• Are there any loose cable connections? Make sure that all
cables are connected firmly.
• Have you chosen an unsupported output resolution on
the computer? Refer to
on page 86 to select a supported resolution and try again.
• Have you chosen an unsupported output resolution on
the DVD or Blu-ray disc player? Refer to
signal resolution on page 86
resolution and try again.
Check the following:
• Have you turned on the mute function on the display or
the input source device? Turn off the mute function or
increase the audio volume level and try again.
• Are there any loose cable connections? Make sure that all
cables are connected firmly.
• Have you chosen an unsupported output resolution on
the computer? Refer to
on page 86 to select a supported resolution and try again.
• Use the Auto function (VGA only) to let the display
automatically optimize the display of computer image.
• If the result of the Auto function is not satisfactory, use
the Phase, H Position and V Position functions to
manually adjust the image.
Have you locked the control panel buttons? Unlock the
buttons and try again.
Solution
Supported input signal resolution
Supported input
to select a supported
Supported input signal resolution