Download
Share
Print this page
BenQ RD Series User Manual
  1. Manuals
  2. Brands
  3. BenQ Manuals
  4. Monitor
  5. RD Series
  6. User manual
BenQ RD Series User Manual

BenQ RD Series User Manual

Programming monitor
Hide thumbs

Advertisement

Quick Links

Download this manual
LCD Monitor
User Manual
Programming Monitor | RD Series

Advertisement

loading
Need help?

Need help?

Do you have a question about the RD Series and is the answer not in the manual?

Questions and answers

Related Manuals for BenQ RD Series

Summary of Contents for BenQ RD Series

  • Page 1 LCD Monitor User Manual Programming Monitor | RD Series...

  • Page 2: Copyright

    Copyright Copyright © 2024 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

  • Page 3: Benq Ecofacts

    BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international...

  • Page 4: Product Support

    BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.

  • Page 5: Q&A Index

    Q&A index Start with the topics that you are interested in. Setup How to set up the monitor and turn it on? Safety precautions How to assemble your monitor hardware (for models with stand) How to assemble your monitor hardware (for models with ergo arm stand) Adjusting the monitor angle How to adjust the monitor viewing angle?
  • Page 6 Functions to reduce eye strain How to minimize my screen brightness under extremely dark environment? Working with Night Hours Protection How to set the appropriate screen brightness? Adjusting screen brightness automatically (Brightness Intelligence Gen2) How to reduce the blue light emitted from the display? Working with Low Blue Light Plus Can the monitor reminds me to take a break automatically after a set period of time?

  • Page 7: Safety Precautions

    • An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm must be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed.

  • Page 8: Installation

    • This monitor is designed mainly for personal use. If you want to use the monitor in a public place or a harsh environment, contact your nearest BenQ service center for assistance. • To avoid possible electric shock, do not dissemble or repair the monitor.

  • Page 9: Safety Notice For Remote Control (Applicable If A Remote Control Is Provided)

    Safety notice for remote control (applicable if a remote control is provided) • Do not put the remote control in the direct heat, humidity, and avoid fire. • Do not drop the remote control. • Do not expose the remote control to water or moisture. Failure to do so could result in malfunction.

  • Page 10: Servicing

    • For replacement of power cord, connection cables, remote control or power adapter, please contact BenQ customer service. • Contact your place of purchase or visit the local website from Support.BenQ.com for more support.
  • Page 11 • Reception problems occurred due to external signals (such as antenna, Cable TV) outside the monitor. • Defects caused by abuse or misuse of the monitor. • Before using the monitor, it is the sole responsibility of the user to check whether the monitor is compatible with local technical standards if the user brings the monitor out of its intended sales area.

  • Page 12: Cleaning The Lcd Screen

    Cleaning the LCD screen Please follow these safety instructions for best performance, and long life for your monitor. As your monitor panel comes with a special anti-glare coating, use and clean the monitor carefully. • Stains on the monitor screen could be obvious. Be cautious when you use or clean the monitor and avoid getting oil or dust on the screen.

  • Page 13: Using A Screen Cleaner

    6. Use a clean part of the cloth to wipe dry the screen completely.If it is still not clean, continue with another clean part of the cloth to avoid spreading the grease around. Repeat this step until the screen is clean. 7.

  • Page 14: Table Of Contents

    Table of Contents Copyright ........................2 BenQ ecoFACTS ......................3 Product support ......................4 Firmware upgrade ........................4 Advanced software ........................4 Q&A index ........................5 Safety precautions .......................7 Power safety ..........................7 Installation ..........................8 Operation ............................ 8 Safety notice for remote control (applicable if a remote control is provided) ....... 9 Battery safety notice (applicable if a remote control is provided) ..........
  • Page 15 The function bar ........................43 5-way controller and basic menu operations ................ 44 Customizing the Function Key....................45 Working with Quick Menu......................46 Working with Quick Menu for MoonHalo (selected models only) ........47 Working with MoonHalo (selected models only) ..............47 Working with Night Hours Protection..................

  • Page 16: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand (For models with stand) Monitor Base (For models with stand)
  • Page 17 Safety Instructions Regulatory Statements Power Cord (Supplied item may differ by model or region.) Video Cable: HDMI USB Cable: USB-C™ USB Cable: USB-B to USB-A • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region.

  • Page 18: Getting To Know Your Monitor

    Getting to know your monitor Front view RD240Q / RD280U(A) RD320U(A) 2 3 4 5 2 3 4 5 1. Proximity sensor / light sensor 2. Coding HotKey 3. Power button and power LED indicator 4. 5-way controller 5. Function key 6.

  • Page 19: Back View

    Back view RD240Q RD280U RD280UA 1. Speakers 2. HDMI socket 3. DisplayPort socket 4. USB 3.2 Gen1 Type-B port (upstream; connecting to the PC) 5. USB-C™ port (for video, data transfer and power delivery up to 90W) 6. USB-C™ port (for MST, data transfer and power delivery up to 7.5W) 7.
  • Page 20 RD320U RD320UA 1. Speakers 7. Cable management 2. HDMI socket 8. Kensington lock slot 3. DisplayPort socket 9. AC power input jack 4. USB 3.2 Gen1 Type-B port (upstream; 10. VESA cover connecting to the PC) 11. MoonHalo - LED light 5.

  • Page 21: Connections

    Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 28. RD240Q peripherals Speakers / Headphone Monitor (for daisy chain) PC / Notebook...
  • Page 22 RD280U(A) peripherals Speakers / Headphone Monitor (for daisy chain) PC / Notebook...
  • Page 23 RD320U(A) peripherals Speakers / Headphone Monitor (for daisy chain) PC / Notebook Due to USB-C™ technology limitation, the USB transmission speed is determined only by the selected refresh rate. See for USB-C Configuration on page 75 more information.

  • Page 24: Power Delivery Of Usb-C™ Port On Your Monitor

    Power delivery of USB-C™ port on your monitor With the power delivery function, your monitor helps supply power to the connected USB-C™ devices. USB-C™ Power Delivery 5V / 3A 9V / 3A 12V / 3A 15V / 3A 20V / 4.5A •...

  • Page 25: How To Assemble Your Monitor Hardware (For Models With Stand)

    How to assemble your monitor hardware (for models with stand) • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model.
  • Page 26 Raise the thumbscrew lid on the bottom of the monitor stand ( ) and tighten the thumbscrew as illustrated( Push the lid back. Orient and align the stand arm with the monitor ( push them together until they click and lock into place Gently attempt to pull them back apart to check that they have properly engaged.
  • Page 27 2. Connect the PC video cable The video cables included in your package and the socket illustrations on the right may vary depending on the product supplied for your region. Use a latchless DP cable for easy connections. 1. Establish a video cable connection. •...
  • Page 28 4. Connect the USB devices. 1. Connect the USB devices via other USB ports (downstream) on the monitor. These downstream USB ports transmit data between the connected USB devices and the upstream port. 2. Connect the USB cable between the PC and the monitor (via the upstream USB port). This upstream USB port transmits data between the PC and the USB devices connected to the monitor.
  • Page 29 6. Organize the cables. Route the cables via the cable strap. The cable strap can hold up to 6 cables including the power cord. Please avoid pulling the cable strap too tightly or forcefully to prevent it from breaking accidentally. 7.

  • Page 30: How To Detach The Stand (For Models With Stand)

    How to detach the stand (for models with stand) 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.

  • Page 31: How To Assemble Your Monitor Hardware (For Models With Ergo Arm Stand)

    How to assemble your monitor hardware (for models with ergo arm stand) • The ergo arm stand has been adjusted and tested to support the weight of the bundled monitor to provide smoothness and stability. To avoid possible personal injury or damage to the monitor, do not attach the ergo arm stand to other monitors.
  • Page 32 2. Check desk thickness. Depending on the desk thickness, you can change the location of the screws that fix the C-clamp. See Adjust screw location for thinner desk (optional) for details. 20 - 60 mm Up to 35 mm Adjust screw location for thinner desk (optional) 1.
  • Page 33 4. Half-fix the screws to the other set of screw holes. 5. Attach the C-clamp to the screws. 6. Tighten the screws.

  • Page 34: Setup

    Setup 1. Install ergo arm Install ergo arm for clamp mounting a. Attach the stand arm to the edge of the desk. b. Turn the handle counterclockwise to fix it to the desk. Install ergo arm for grommet mounting a. Use the provided Hex Key to half-release the screws that fix the C-clamp.
  • Page 35 c. Depending on your desk thickness, you may need to change the location of the screws as instructed from step 3 to step 4 Adjust screw location for thinner desk (optional). d. Install the stand to a desired place. Make sure there is no grommet ring as the stand needs to be fixed on a flat surface.
  • Page 36 Attach the upper arm to the monitor as illustrated until it locks in place. Carefully lift the monitor. Never stand your monitor on a desk or floor without its stand arm and base. The controls on the bottom of the front bezel are not designed to hold the weight of the monitor and may be damaged.
  • Page 37 You might want to adjust the monitor stand height. See Adjusting the monitor angle on page 40 for more information. Your monitor is an edge-to-edge monitor and should be handled with care. Avoid finger pressure on the screen surface and touch bar. Adjust the screen angle by placing your hands on the top and on the bottom of the monitor as illustrated.
  • Page 38 Put the cable management cover back. 4. Connect-to and turn-on the power Plug the other end of the power cord into a power outlet and turn it on. Picture may differ from product supplied for your region. Turn on the monitor by pressing the power button on the monitor.

  • Page 39: How To Detach The Stand (For Models With Ergo Arm Stand)

    How to detach the stand (for models with ergo arm stand) 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. 2. Unplug all cables. Remove cable management cover.

  • Page 40: Adjusting The Monitor Angle

    Adjusting the monitor angle Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.

  • Page 41: Viewing Angle Adjustment

    4. Rotate the monitor Applicable angle of rotation: • RD240Q: 90 degrees clockwise or counterclockwise • RD280UA/RD320U(A): 90 degrees clockwise • RD280U: Not applicable • For users needing screen pivoting, consider the RD240Q/RD280UA/RD320U/RD320UA models. • If RD280U(A)/RD320U(A) is used with any non-RD monitor arms, only clockwise rotation is recommended for optimal performance.

  • Page 42: Using The Monitor Wall Mounting Kit (Purchased Separately)

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions.

  • Page 43: How To Adjust Your Monitor

    How to adjust your monitor The function bar Name Description Coding HotKey Toggles among different color modes for coding. See Working with Quick Menu on page 46 for more information. Power key Turns the power on or off. 5-way controller Accesses the functions or menu items as instructed by the on-screen icons.

  • Page 44: 5-Way Controller And Basic Menu Operations

    5-way controller and basic menu operations The 5-way controller is located below the lower part of the front bezel. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations. Up (rear) Left Right...

  • Page 45: Customizing The Function Key

    All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. Available menu options may vary depending on the input sources, functions and settings. 1.

  • Page 46: Working With Quick Menu

    Working with Quick Menu The Quick Menu is a quick access to different color modes for coding and to change monitor settings frequently adjusted. 1. Bring up Quick Menu. (Coding HotKey). 2. Cycle through different coding modes. Use either option below: a.

  • Page 47: Working With Quick Menu For Moonhalo (Selected Models Only)

    Working with Quick Menu for MoonHalo (selected models only) The Quick Menu for MoonHalo is a quick access to adjust MoonHalo settings. 1. Bring up Quick Menu for MoonHalo Press to bring up Quick Menu for MoonHalo. 2. Cycle through different modes.

  • Page 48: Working With Night Hours Protection

    Using MoonHalo as night light (Non-stop Mode) To activate MoonHalo when the monitor is in sleep mode, you can turn on the Non-stop Mode. 1. Press to bring up the main menu. 2. Go to Coding Booster > MoonHalo > Non-stop Mode and choose ON. Once set to ON, MoonHalo will light up when the input source is inactive.

  • Page 49: Adjusting Screen Brightness Automatically (Brightness Intelligence Gen2)

    3. LED indicator on the function bar will light up. You can adjust the LED behavior from Coding Booster > Function Bar > LED Indicator. Adjusting screen brightness automatically (Brightness Intelligence Gen2) The function works with certain picture modes (color modes) only. If it is not available, its menu options will become grayed out.

  • Page 50: Choosing An Appropriate Color Mode

    Choosing an appropriate color mode Your monitor provides various color modes that are suitable for different types of images. Color Mode menu on page 67 for all the available color modes. Go to Color Mode for a desired color mode. Available menu options to each Color Mode Depending on the Color Mode you just set, the available options for each color adjustment may vary.
  • Page 51 Adjustable OSD settings While some settings (e.g. OSD language) are changed and take effect immediately regardless of other monitor settings or input, most OSD settings can be adjusted and saved to go with color modes. As a color mode is selected, the desired settings are applied. Item Description Brightness...

  • Page 52: Connecting Multiple Monitors Via Mst (Multi-Stream Transport)

    Connecting multiple monitors via MST (Multi-Stream Transport) • This function is not available on Macbook series products. • MST does not support connecting via HDMI cable. Menu options that are not available will become grayed out. See The MST function does not work. on page 80 for more information.
  • Page 53 (RD240Q or a (RD240Q or a (RD240Q or a Configuration (RD240Q) compatible compatible compatible BenQ monitor) BenQ monitor) BenQ monitor) 2560 x 1600 2560 x 1600 (60Hz) (60Hz) 2560 x 1600 2560 x 1600 1920 x 1080 (60Hz)

  • Page 54: Sharing A Set Of Keyboard, Mouse, And Other Usb Peripherals With Kvm (Selected Models Only)

    Sharing a set of keyboard, mouse, and other USB peripherals with KVM (selected models only) You can shift the control devices (e.g. keyboard and mouse) and other USB peripherals among multiple video sources through KVM. Establishing KVM connections RD280U(A) DP/HDMI USB-C™...

  • Page 55: Displaying Two Sources At The Same Time (Pbp/Pip) (Selected Models Only)

    Switching to different video sources The Function Key is set to Input by default. Once the KVM connections have been made properly, you can press the Function Key to cycle through available KVM sources. Input USB-C™ DP/HDMI If you want the display to use only the USB Type-C (upstream) regardless of the input signal, go to >...

  • Page 56: Charging The Connected Device Via Usb-C™ Port

    Color Mode menu on page 67 for details. • If your monitor supports certain BenQ software, check the software webpage from www.BenQ.com to see if they work on your Mac product. If you have any inquiries about the compatibilities with Mac products, visit Support.BenQ.com...

  • Page 57: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press to bring up the main menu. See 5-way controller and basic menu operations on page 44 for details. Available menu options may vary depending on the input sources, functions and settings.

  • Page 58: Input Menu (Selected Models Only)

    Input menu (selected models only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 59: Display Menu (Selected Models Only)

    Display menu (selected models only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 60 Item Function Range Sets the PBP mode to have two pictures displayed • Left side-by-side. Determines the video sources for the left • Right and the right windows respectively. Not recommended when HDR function is enabled. Left Decides the input displayed on the left. •...
  • Page 61 Item Function Range Display Mode This feature is provided to allow aspect ratios other than the native aspect ratio to be displayed without geometric distortion. The options under Display Mode will be different depending on the input signal sources. Full Scales the input image to fill the screen.

  • Page 62: Coding Booster Menu

    Coding Booster menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 63 Item Function Range MoonHalo This function activates built-in monitor backlight that balances the lighting of your viewing (selected models environment. only) Working with MoonHalo (selected models only) on page 47 for more information. Switch • Auto Dimming • ON • OFF Brightness •...
  • Page 64 Item Function Range DualView Plus Selects the color mode of the sub window. • Coding - Dark Theme (selected models Once enabled, the main window shows the mode only) • Coding - Light selected from Color Mode, while the sub window Theme presents the mode specified here.

  • Page 65: Eye Care Menu

    Eye Care menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 66 Item Function Range B.I. Gen2 Turns the Brightness Intelligence Gen2 function on or off. • ON The built-in light sensor works with Bright Intelligence • OFF technology to detect the ambient light, image brightness and contrast, and then balance the screen automatically. Adjusting screen brightness automatically (Brightness Intelligence Gen2) on page 49 for more information.

  • Page 67: Color Mode Menu

    Color Mode menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 68 Item Function sRGB For better color matching representation with the peripheral devices, such as printers, digital cameras, etc. (selected models only) User Applies a combination of picture settings defined by users. Customizing each Color Mode For different color modes, you can further adjust the color settings for detailed color adjustment.The available options for each color mode may vary.
  • Page 69 Item Function Range Reset Color Resets the custom color settings to the factory defaults. • YES • NO...

  • Page 70: Audio Menu

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 71: Custom Menu

    Custom menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 72 Item Function Range Function Key Sets the function to be accessed by Function key. • Input • Color Mode • Audio Mute • EcoPrivacy • Eye Reminder • DualView Plus (selected models only)

  • Page 73: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 74 Item Function Range OSD Settings Language Sets the OSD menu language. • English • Français The language options displayed on your OSD • Deutsch may differ from those shown on the right, • Italiano depending on the product supplied in your region.
  • Page 75 Item Function Range USB-C Sets the refresh rate of the input video via USB-C™ Configuration port. The USB transmission speed changes accordingly due to USB-C™ technology limitation. (models with USB-C™) USB 3.2 Refresh rate: 3840 x 2560 @ 60Hz USB transmission speed: 5 Gbps USB 2.0 Refresh rate: 3840 x 2560 @ 60Hz USB transmission speed: 480 Mbps...
  • Page 76 Item Function Range RGB PC Determines the range of color scales. Select an option • Auto Detect Range that matches the RGB range setting on the connected • RGB (0~255) HDMI device. • RGB (16~235) Resolution Sets whether to display the resolution notice of the •...

  • Page 77: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. • Download Resolution file from the website (see Product support on page 4). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. •...

  • Page 78: Led Indicator

    You are running the monitor at its native resolution, but the image is still distorted. Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the Display Mode function to set a proper aspect ratio for the input sources.

  • Page 79: Osd Messages

    OSD messages A message Out of Range on the screen during computer boot up process. If there is a message Out of Range on the screen during computer boot up process, this means computer compatibility caused by operating system or graphic card. The system will adjust the refresh rate automatically.
  • Page 80 MST connection (models with USB-C and DisplayPort out- puts only) The MST function does not work. • Make sure ON is selected under Coding Booster > MST. • Make sure the graphic card on your computer supports DP 1.4 for MST. •...

  • Page 81: Need More Help

    Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service.

This manual is also suitable for:

Rd240qRd280uRd280uaRd320uRd320ua