BenQ PD Series User Manual
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BenQ PD Series User Manual

BenQ PD Series User Manual

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LCD Monitor
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DesignVue Designer Monitor | PD Series
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Summary of Contents for BenQ PD Series

  • Page 1 LCD Monitor User Manual DesignVue Designer Monitor | PD Series C o l o r s Y o u C a n T r u s t...

  • Page 2: Benq Ecofacts

    (Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society.

  • Page 3: Product Support

    If you wish to repair an out-of-warranty product, you are recommended to go to a qualified service personnel and obtain repair parts from BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.

  • Page 4: Q&A Index

    Q&A index Start with the topics that you are interested in. Setup How to set up the monitor and turn it on? Safety precautions How to assemble your monitor hardware (for models with stand) How to assemble your monitor hardware (for models with ergo arm stand) How to adjust monitor height? Adjusting the monitor height...
  • Page 5 Useful tools to enhance efficiency Can I control two computers with one set of keyboard and mouse? Working with two or more video sources with one set of keyboard and mouse (KVM Switch) How to split screen my monitor to show images from two sources at the same time? Displaying two sources at the same time (PIP/PBP) How to preview an image of different color settings simultane-...

  • Page 6: Safety Precautions

    • An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm must be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed.

  • Page 7: Installation

    • This monitor is designed mainly for personal use. If you want to use the monitor in a public place or a harsh environment, contact your nearest BenQ service center for assistance. • To avoid possible electric shock, do not dissemble or repair the monitor.

  • Page 8: Safety Notice For Remote Control (Applicable If A Remote Control Is Provided)

    Caution • The distance between you and the monitor should be 2.5 to 3 times the diagonal width of the screen. • Looking at the screen for an extended period of time causes eye fatigue and may deteriorate your eyesight. Rest your eyes for 5 ~ 10 minutes for every 1 hour of product use.

  • Page 9: Care And Cleaning

    If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from Support.BenQ.com more support. Support.BenQ.com General warranty information Note that the monitor warranty may be void if any of the following conditions occurs: •...
  • Page 10 • Before using the monitor, it is the sole responsibility of the user to check whether the monitor is compatible with local technical standards if the user brings the monitor out of its intended sales area. Failure to do so may cause product breakdown and the user will have the pay the repairing costs.

  • Page 11: Table Of Contents

    Table of Contents Copyright .......................2 Disclaimer ......................2 Product support ....................3 Q&A index ......................4 Safety precautions ....................6 Power safety ........................6 Installation......................... 7 Operation ........................... 7 Safety notice for remote control (applicable if a remote control is provided)....8 Battery safety notice (applicable if a remote control is provided) ........ 8 Care and cleaning ......................
  • Page 12 Working with two color settings on the same image (DualView)........ 55 Navigating the main menu .................57 Display menu ........................58 Color menu ........................60 KVM Switch menu ......................65 Audio menu ........................66 Custom Key menu ......................67 System menu ........................69 Troubleshooting ....................73 Frequently asked questions (FAQ)................. 73 Need more help? ......................

  • Page 13: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand (For models with stand) Monitor Base (For models with stand)
  • Page 14 Safety Instructions Regulatory Statements Power Cord (Supplied item may differ by model or region.) Video Cable: DP to DP Video Cable: HDMI Video Cable: USB-C™ USB Cable Hotkey Puck G2...
  • Page 15 • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately. •...

  • Page 16: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Speakers 2. Power LED indicator Back view 3. USB-C™ port (for data transfer only) 4. USB 3.2 Gen 1 ports (downstream; connecting to the USB devices) 5. Headphone jack 6. Power button 7.

  • Page 17: Connections

    Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 23. peripherals Headphone/ Speakers peripherals PC / Notebook...
  • Page 18 Power delivery of USB-C™ ports on your monitor With the power delivery function, your monitor helps supply power to the connected USB-C™ devices. Available power varies by port. Make sure the devices are connected to the appropriate ports to be activated properly with sufficient power. PD2705U / PD2705UE / PD2705UA USB-C™...

  • Page 19: How To Assemble Your Monitor Hardware (For Models With Stand)

    How to assemble your monitor hardware (for models with stand) • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model.
  • Page 20 Attach the monitor stand to the monitor base as illustrated. Raise the thumbscrew lid and tighten the thumbscrew as illustrated. Then push the lid back. (PD2705U only) Unfold the front side of the box as illustrated to leave some room for stand installation.
  • Page 21 Orient and align the stand arm with the monitor, then push them together until they click and lock into place. Gently attempt to pull them back apart to check that they have properly engaged. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.
  • Page 22 2. Connect the PC video cable. The video cables included in your package and the socket illustrations in this document may vary depending on the product supplied for your region. 1. Establish a video cable connection. • Connect the plug of the HDMI cable to the HDMI port on the monitor. •...
  • Page 23 4. Connect the USB devices. 1. Connect the USB cable between the PC and the monitor (via the upstream USB port). This upstream USB port transmits data between the PC and the USB devices connected to the monitor. Note that this step is not required if the video source is from the USB-C™ inputs.
  • Page 24 6. Connect the power cable to the monitor. Plug one end of the power cord into the socket labelled on the rear of the monitor. Do not connect the other end to a power outlet just yet. 7. Install the back cover. Gently lift the display up and extend it to the maximum extended position.
  • Page 25 Turn on the monitor by pressing the power button on the monitor. Turn on the computer, too. Available input icons vary by model. To extend the service life of the product, we recommend that you use your computer's power management function.

  • Page 26: How To Detach The Stand (For Models With Stand)

    How to detach the stand (for models with stand) 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. 2. Remove the back cover. Gently lift the display up and extend it to the maximum extended position.
  • Page 27 4. Remove the monitor base. Release the thumbscrew on the bottom of the monitor base. And then detach the base from the stand.

  • Page 28: How To Assemble Your Monitor Hardware (For Models With Ergo Arm Stand)

    How to assemble your monitor hardware (for models with ergo arm stand) • The ergo arm stand has been adjusted and tested to support the weight of the bundled monitor to provide smoothness and stability. To avoid possible personal injury or damage to the monitor, do not attach the ergo arm stand to other monitors.
  • Page 29 1. Use the provided Hex Key to half-release the screws that fix the C-clamp. 2. Lift the C-clamp up and detach it. 3. Release the screws completely so you can tighten them to the other set of screw holes.
  • Page 30 4. Half-fix the screws to the other set of screw holes. 5. Attach the C-clamp to the screws. 6. Tighten the screws. 3. Decide the way to install the ergo arm. A. Clamp mounting a. Attach the stand arm to the edge of the desk.
  • Page 31 b. Turn the handle counterclockwise to fix it to the desk. B. Grommet mounting a. Detach the C-clamp as instructed from step step Check desk thickness. on page b. Install the stand to a desired place. Make sure there is no grommet ring as the stand needs to be fixed on a flat surface.
  • Page 32 5. Mount the monitor head. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding. Gently lay the screen face down on a flat clean padded surface.
  • Page 33 Raise the thumbscrew lid and tighten the thumbscrew as illustrated. Then push the lid back. If the upper arm is attached properly in the previous step, you will be able to tighten the thumbscrew. 6. Connect and organize the cables. Detach the cable management cover.
  • Page 34 Put the cable management cover back. 7. Install the I/O cover. Gently lift the display up and extend it to the maximum extended position. Then tilt the monitor to install/remove the I/O cover easily. Align the I/O cover with the holes on the back of the monitor, and press the sides and the bottom of the cover against the holes to lock it into place.
  • Page 35 You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. Your monitor is an edge-to-edge monitor and should be handled with care. Avoid finder pressure on the screen surface. Adjust the screen angle by placing your hands on the top and on the bottom of the monitor as illustrated.

  • Page 36: How To Detach The Stand (For Models With Ergo Arm Stand)

    How to detach the stand (for models with ergo arm stand) 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. 2. Remove the back cover and unplug all cables.
  • Page 37 4. Remove the ergo arm stand. Release the screws to remove the upper arm and the ergo arm stand as illustrated. If the monitor stand is removed for wall mounting, see Using the monitor wall mounting kit (purchased separately) on page 41 and the instruction manual of your wall mount bracket (purchased separately) for more information.

  • Page 38: Adjusting The Monitor Height

    Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.

  • Page 39: Rotating The Monitor

    Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Screen resolution Portrait Right-click the desktop and select from the popup menu. Select Orientation , and apply the setting. Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation.

  • Page 40: Viewing Angle Adjustment

    4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with the monitor tilt, swivel, and height adjustment functions. Check the product specifications on the website for details.

  • Page 41: Using The Monitor Wall Mounting Kit (Purchased Separately)

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions.

  • Page 42: How To Adjust Your Monitor

    How to adjust your monitor The control panel All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor Name Description Power key Turns the power on or off. 5-way controller Accesses the functions or menu items as instructed by the on-screen icons.

  • Page 43: 5-Way Controller And Basic Menu Operations

    5-way controller and basic menu operations The 5-way controller is located at the rear of the monitor. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations. Left Right Down...
  • Page 44 5-way controller OSD icon Function operation Move to the left • Returns to the previous menu. • Exits OSD menu. All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. Available menu options may vary depending on the input sources, functions and settings.

  • Page 45: Working With The Hot Keys

    Working with the hot keys The custom keys (located next to the 5-way controller) perform as hot keys to provide direct access to pre-defined functions. You can change the default setting and designate different functions for these keys. Accessing the hot key functions 1.
  • Page 46 6. Under the category, check to select up to 3 items for quick access by this key. Mode: Adobe RGB KVM Switch: OFF Display Custom Key 1 Color Mode sRGB Color Custom Key 2 Input Rec. 709 KVM Switch Controller Key 1, 2, 3 DualView M-book Audio...

  • Page 47: Hotkey Puck G2 And Its Basic Operations

    • You need to connect the Hotkey Puck G2 to your monitor prior to use. Follow the instructions in Connect the Hotkey Puck G2 to the monitor. on page • Hotkey Puck G2 is designed for BenQ LCD Monitor exclusively and is available for compatible models only. Do not connect it to other devices with mini USB ports.
  • Page 48 Controlling the display with Display Pilot 2 The Display Pilot 2 software is provided as an alternative to control the display. Download and install from Support.BenQ.com (see Product support on page The main functions include: • Control of the main functions / configurations of the monitor.

  • Page 49: Working With A Mac Series Product

    Color Mode on page 60 for details. • If your monitor supports certain BenQ software, check the software webpage from www.BenQ.com to see if they work on your Mac product. If you have any inquiries about the compatibilities with Mac products, visit Support.BenQ.com...

  • Page 50: Working With Two Or More Video Sources With One Set Of Keyboard And Mouse (Kvm Switch)

    Working with two or more video sources with one set of keyboard and mouse (KVM Switch) If you have two or more computer systems, you might find yourself busy going back and forth between several sets of keyboard and mouse to control each display separately.
  • Page 51 3. After two or more sets of connections are made properly, the KVM Switch function is enabled automatically. You can find out the status from the OSD menus. On the main menu, the KVM On the Input hotkey menu, status is displayed. a KVM icon is displayed.
  • Page 52 Switch by the rotation key on Hotkey Puck Gen 2 The rotation key is set to KVM Switch by default. Press the key repeatedly to cycle through available options. KVM Switch USB-C DisplayPort USB 1 HDMI USB 2 Switch from the Controller Keys on Hotkey Puck Gen 2 Customize Controller Key 1, 2, 3 to KVM Switch as instructed in Customizing the Controller Keys on Hotkey Puck G2 on page...
  • Page 53 Switch from the KVM Switch menu Go to KVM Switch to manually select a source. Mode: Adobe RGB KVM Switch: ON If it can't use KVM, Display USB-C DisplayPort please check Color DisplayPort HDMI USB 1 1. Input Source is connected KVM Switch HDMI...

  • Page 54: Displaying Two Sources At The Same Time (Pip/Pbp)

    3. Enable PBP function from Signal Input > PBP. Select sources properly as instructed Displaying two sources at the same time (PIP/PBP) on page 4. Press the rotation key on Hotkey Puck Gen 2 (as the hot key for KVM Switch by default) to switch.

  • Page 55: Working With Two Color Settings On The Same Image (Dualview)

    1. Make sure a FHD/4K HDR player is ready. Players with the following names and res- olutions are supported. Note that the 4K content on a FHD monitor get resized and is displayed at 1920 x 1080. Commonly used names for FHD, 4K, 4K Ultra HD, UHD, UHD 4K, Ultra HD, 2160p FHD/4K (may vary by manufacturer)
  • Page 56 3. A list of available color modes for the right window is displayed. Select one to apply the setting. Picture with the Picture with the setting from setting from Color > Color Color > Mode. DualView.

  • Page 57: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press the 5-way controller to bring up the hot key menu, and press (Menu) to access the main menu. See 5-way controller and basic menu operations on page 43 for details.

  • Page 58: Display Menu

    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 59 Item Function Range Sets the PIP mode. Pictures from two independent video sources are displayed on the screen at the same time. The audio input is from the main source if the PIP mode is activated. Not available when HDR function is enabled. Main Determines the main video source.

  • Page 60: Color Menu

    Color menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 61 Item Function Range CAD / CAM Enhances the contrast if a CAD / CAM software is used. Animation Enhances the contrast of the dark shades so 0 ~ 10 you could work on the details easily when making an animation. Low Blue Decreases the blue light emitted from the Light...
  • Page 62 Item Function Range DualView Displays the preview of screen images under the selected • OFF modes. Once enabled, the screen will be divided into two • sRGB windows; the left window demonstrates the image under the • Rec. 709 mode selected from Color Mode, while the right window presents the image under the mode specified here.
  • Page 63 Item Function Range Color Gamut sRGB Suitable for sRGB compatible peripherals. Rec. 709 For better color matching representation with Standard Rec. 709. Native For better color matching representation with the native color gamut. Adjusts the degree of how we perceive colors. •...
  • Page 64 Settings Color Color Color Mode Brightness Contrast Sharpness Gamma Saturation Temperature Gamut sRGB Rec. 709 M-book CAD / CAM Animation Low Blue Light Darkroom DICOM User...

  • Page 65: Kvm Switch Menu

    KVM Switch menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 66: Audio Menu

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 67: Custom Key Menu

    Custom Key menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 68 Item Function Range Rotation Sets the function to be accessed by the Rotation key • Color Mode on Hotkey Puck G2. See Hotkey Puck G2 and its basic • Signal Input operations on page 47 for the location of the key. •...

  • Page 69: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 70 Item Function Range OSD Settings Language Sets the OSD menu language. • English • Français • Deutsch The language options displayed on your OSD may differ from those shown on the right, • Italiano depending on the product supplied in your region.
  • Page 71 Item Function Range Power Awake By default, this function is disabled, and the USB ports • ON are not supplied with power while the monitor is in • OFF standby mode. To keep supplying power to the USB ports in monitor’s standby mode, change the setting to ON.
  • Page 72 Item Function Range Burn-in Screen burn-in or image retention may be found on the • YES Cleaner screen if a still image is displayed for an extended • NO period of time. Enable this function to help reduce the visible fixed lines or shades on the screen by showing several default patterns.

  • Page 73: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Download Resolution file from the website (see...
  • Page 74 Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. Power LED indicator The LED indicator is white or orange.

  • Page 75: Need More Help

    • Check if the input source has been selected to USB-C on Display > Signal Input. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service.

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