BenQ G2200WE Product Service Manual
  1. Manuals
  2. Brands
  3. BenQ Manuals
  4. Monitor
  5. G2200WE
  6. Product service manual

BenQ G2200WE Product Service Manual

22? lcd color monitor (d-sub + dvi-d + glossy black chassis colors)
Hide thumbs
Table of Contents

Advertisement

Quick Links

Applicable Country & Regions: EU
Service Manual for BenQ:
LCD G2200WE
(D-SUB + DVI-D + Glossy
Black Chassis Colors)
P/N: 9H.Y0PLA.DBx
Product Service Manual – Level 1~2
Notice:
For RO to input specific "Legal Requirement" in specific NS regarding to responsibility and
liability statements.
Please check BenQ's eSupport web site, http://esupport.benq.com, to ensure that you have the
most recent version of this manual.
First Edition (Feb. 2010)
©
Copyright BenQ Corporation 2010. All Right Reserved.
Downloaded from ManualMonitor.com Manuals
Version: 1st
Date:02-05-2010
1

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the G2200WE and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for BenQ G2200WE

Summary of Contents for BenQ G2200WE

  • Page 1 Notice: For RO to input specific “Legal Requirement” in specific NS regarding to responsibility and liability statements. Please check BenQ’s eSupport web site, http://esupport.benq.com, to ensure that you have the most recent version of this manual. First Edition (Feb. 2010) ©...

  • Page 2: Table Of Contents

    22″ LCD Color Monitor BenQ G2200WE Content Index 1. About this Manual ..............................5 1.1 Important ................................5 1.2 Trademark ................................5 2. Introduction ................................6 2.1 RoHS (2002/95/EC) Requirements – Applied to all countries require RoHS............. 6 2.2 Safety Warning and Notice ..........................6 2.3 Compliance Statement ............................
  • Page 3 22″ LCD Color Monitor BenQ G2200WE Abbreviations & Acronyms Analog to Digital Converter Automatic Frequency Control: control signal used to tune to the correct frequency BenQ BenQ Corporation BTSC Broadcast Television System Committee Central Process Unit CVBS Composite Video Blanking and Synchronization Digital Light Processing / Texas Instruments®...
  • Page 4 22″ LCD Color Monitor BenQ G2200WE MOSFET Metal Oxide Semiconductor Field Effect Transistor Not Connected Non Volatile Memory: IC containing TV related data (for example, options) On Screen Display Personal Computer Printed Circuit Board (or PWB) Remote Control transmitter Red, Green and Blue. The primary color signals for TV. By mixing levels of R, G...

  • Page 5: About This Manual

    Service Manual that provide repair engineer various choice. 1.1 Important Only trained service personnel who are familiar with this BenQ Product shall perform service or maintenance to it. Before performing any maintenance or service, the engineer MUST read the “Important Safety Information”.

  • Page 6: Introduction

    22″ LCD Color Monitor BenQ G2200WE 2. Introduction This section contains general service information, please read through carefully. It should be stored for easy access place. 2.1 RoHS (2002/95/EC) Requirements – Applied to all countries require RoHS. The RoHS (Restriction of Hazardous Substance in Electrical and Electronic Equipment Directive) is a legal requirement by EU (European Union) for the global electronics industry which sold in EU and some counties also require this requirement.

  • Page 7: Compliance Statement

    BenQ service center for assistance. 6. To avoid possible electric shock, do not dissemble or repair the monitor. 7. If a bad smell or an abnormal sound appears to come from the monitor, contact your nearest BenQ service center for assistance immediately.

  • Page 8: General Description

    22″ LCD Color Monitor BenQ G2200WE 3. General Description This new LCD (Liquid Crystal Display) monitor BenQ G2200WE offers numerous features and functions, for example: • TFT display (Thin Film Transistor; active matrix) • Minimal space requirements thanks to slim casing •...

  • Page 9: Product Overview

    22″ LCD Color Monitor BenQ G2200WE 5. Product Overview 5.1 Monitor Specifications Panel Type (TN / VA / IPS) TN Size 22" Pixel pitch 0.282mm Viewable angle 160, 160 (CR>10) LCD Panel Contrast 1000:1 300 cd/m2 Brightness Response time 5ms(Tr+Tf)

  • Page 10: Packing

    22″ LCD Color Monitor BenQ G2200WE 5.2 Packing When packing the monitor into the carton, please follow the pictures as below. 1. Using the EPE bag to pack the monitor without base 2. Using the EPS to pack the monitor...
  • Page 11 22″ LCD Color Monitor BenQ G2200WE 3. Putting the base, user manual, DVI-D cable and power cord in the position as the picture shows below. User manual Power cord DVI-D cable Base Downloaded from ManualMonitor.com Manuals...

  • Page 12: Level 1 Cosmetic / Appearance / Alignment Service

    • Never push objects or spill liquid of any kind into this product. Software/Firmware Upgrade Process Hardware Requirement: 1) ISP board (715GT034-D for BenQ) 2) Printer cable(x1), VGA cable (x1), 12V DC power source 3) PC or notebook with parallel (printer) port x 1 Software Requirement: 1) PORT95NT.exe...
  • Page 13 22″ LCD Color Monitor BenQ G2200WE 2. Open the software “Realtek_ISP_Tool 3Bank For BenQ ver4.3.exe”, and then click “RTD 2122 ISP” Note: The process of the ISP writing takes G2020HD for example. 3. Click “Main1: 64k”, and choose the file “BenQ G2020HD 2545LH _SEC.H00”...
  • Page 14 22″ LCD Color Monitor BenQ G2200WE 4. Click “Open”, it will show the below picture 5. Click “Main2: 64~128K”, and choose the file “BenQ G2020HD 2545LH _SEC.H01” 6. Click “128~160”, and choose the file “BenQ G2020HD 2545LH _SEC_EXTEND.hex” Downloaded from ManualMonitor.com Manuals...
  • Page 15 22″ LCD Color Monitor BenQ G2200WE 7. Click , if it is successful it will show the below pictures: Downloaded from ManualMonitor.com Manuals...
  • Page 16 22″ LCD Color Monitor BenQ G2200WE Adjustment / Alignment Procedure The Control Panel 1. AUTO: Adjust vertical position, phase, horizontal position and pixel clock automatically. 2. “MENU” key: Activate OSD main menu and return to the previous menu or exit OSD.
  • Page 17 22″ LCD Color Monitor BenQ G2200WE Mode Hot Key Press the ◄ key continually to switch between the 6 modes for the main window, including Standard, Movie, Game, Photo, sRGB, and ECO. The setting will take effect immediately. Input Hot Key Press the ENTER key to toggle between different PC video signal inputs that may be connected to your monitor.
  • Page 18 22″ LCD Color Monitor BenQ G2200WE Display Menu 1. Press the MENU key to display the main menu. 2. Press ◄ or ► keys to select DISPLAY and then press the ENTER key to enter the menu. 3. Press ◄ or ► keys to move the highlight to a menu item and then press the ENTER key to select that item.
  • Page 19 22″ LCD Color Monitor BenQ G2200WE 1. Press the MENU key to display the main menu. 2. Press ◄ or ► keys to select PICTURE and then press the ENTER key to enter the menu. 3. Press ◄ or ► keys to move the highlight to a menu item and then press the ENTER key to select that item.
  • Page 20 22″ LCD Color Monitor BenQ G2200WE Picture Advanced Menu 1. Press the MENU key to display the main menu. 2. Press ◄ or ► keys to select PICTURE ADVANCED and then press the ENTER key to enter the menu. 3. Press ◄ or ► keys to move the highlight to a menu item and then press the ENTER key to select that item.
  • Page 21 22″ LCD Color Monitor BenQ G2200WE System menu 1. Press the MENU key to display the main menu. 2. Press ◄ or ► keys to select SYSTEM and then press the ENTER key to enter the menu. 3. Press ◄ or ► keys to move the highlight to a menu item and then press the ENTER key to select that item.
  • Page 22 22″ LCD Color Monitor BenQ G2200WE Adjusts the horizontal position of H. Position 0 to 100 the OSD menu. Press ◄ or ► keys to change Adjusts the vertical position of the V. Position 0 to 100 the settings. OSD menu.
  • Page 23 22″ LCD Color Monitor BenQ G2200WE Display Timing Table Hor. Frequency Ver. Frequency Pixel Clock Pixel Format Source (kHz) (Hz) (MHz) 640 x 350 31.47 70.09 25.18 640 x 480 31.47 59.94 25.175 640 x 480 37.50 75.00 31.500 720 x 400 31.47...
  • Page 24 Mode1: To enable the hot plug pin detection. (HDMI port default) Mode 2: To disable the hot plug pin detection. (DVI port default) 8. Add BenQ logo on/off item, the default is “on” 9. Add the auto power on item, the default is “off ”...

  • Page 25: Level 2 Circuit Board And Standard Parts Replacement

    22″ LCD Color Monitor BenQ G2200WE Level 2 Circuit Board and Standard Parts Replacement Product Exploded View Note: The parts information listed below are for reference only, and are subject to change without notice. Please go to http://cs.tpv.com.cn/hello1.asp for the latest information.
  • Page 26 22″ LCD Color Monitor BenQ G2200WE PWPC9C42MQAA POWER BOARD A15G0364101 MAINFRAME A34G0640ADP 1B0130 REAR COVER22" A33G0258ADPC1L0100 LOGO COVER A37G0068 1 HINGE A33G0335ADP 1L0118 STAND-FRONT A34G0642ADP 1B0130 STAND-BACK A33G0251ADP 1L0100 CABLE CLIP A34G0641ADP 1B0133 BASE Q12G6600 8 PORON FOOT Q12G6600 17...

  • Page 27: Six Angles' View

    22″ LCD Color Monitor BenQ G2200WE Six Angles’ View Downloaded from ManualMonitor.com Manuals...

  • Page 28: Product Disassembly

    22″ LCD Color Monitor BenQ G2200WE Product Disassembly 1). Back View as Fig1 Place the monitor face down on a smooth surface as Fig 1. Be careful to avoid scratch and injury during the uninstall. Fig1 2).Remove the STAND-BASE ASS'Y Remove the two screws in red to remove the STAND-BASE ASS'Y as Fig2.
  • Page 29 22″ LCD Color Monitor BenQ G2200WE 3).Remove the Rear Cover and Bezel The arrows in blue are the hook that we should put attention to when remove the rear cover. Use plastic putty knife to release the 5 hooks on the bottom, 8 hooks on the top, 4 hooks on the left, 4 hooks on the right and remove the only one screw in red as Fig.3 on the rear cover, then you can easily remove the rear cover and bezel.
  • Page 30 22″ LCD Color Monitor BenQ G2200WE 4).Remove the Panel Remove the 4 screws on the side of main frame first, and then disconnect the Lamp Connections and LVDS Cable connection. SCREWS FFC CABLE Lamp Connection Downloaded from ManualMonitor.com Manuals...
  • Page 31 22″ LCD Color Monitor BenQ G2200WE 5).Remove the Main Board and Power Board Remove the screws in red and disconnect the all connections, at last you can get the Main Board and Power Board as follow. FFC CABLE MAIN BOARD POWER BOARD Downloaded from ManualMonitor.com Manuals...

  • Page 32: Block Diagram

    22″ LCD Color Monitor BenQ G2200WE Block Diagram Main Board Crystal Panel Interface 24MHz (CN601) (X401) Key Control Interface (CN202) Scalar IC RTD2122L-LF IC RTD2545LH-GR Flash ROM (U401) (U501) AS431AN-E1 (U402) H/V sync RXN/P DSUB_SCL RXCN/P DSUB_SDA DVI_SCL D-Sub Connector...
  • Page 33 22″ LCD Color Monitor BenQ G2200WE Power Board 5V Rectifier and Filter Transformer Bridge Rectifier and T901 12V Rectifier EMI filter Filter and Filter Start Circuit: R904，R932，R933 CN902 Feedback Over PWM Control Voltage Circuit Protect (IC901) ON/OFF MOSFET Output DC Convert Q805、Q806...

  • Page 34: Schematic Diagram

    22″ LCD Color Monitor BenQ G2200WE Schematic Diagram Main Board CN201 CMVCC CMVCC MVCC FB202 CMVCC BKLT-VBRI DIM# BKLT-EN C_PANEL_INDEX CMVCC PANEL_ID# Volume# FB201 VCC3 Volume# U201 Mute Mute 120Ω VOUT CONN C202 C204 AP1117E33LA C205 C203 100UF25V 100UF25V 0.1uF/16V 0.1uF/16V...
  • Page 35 22″ LCD Color Monitor BenQ G2200WE DSUB_V R302 0R05 1/16W R301 100R 1/16W RTD_H R303 100R 1/16W RTD_V ZD302 ZD303 R304 R305 C302 C303 2K2 1/16W FB302 C304 RLZ5.6B RLZ5.6B 2K2 1/16W 33pF 33pF R306 100R 1/16W VGA_B+ RTD_B+ RTD_B+...
  • Page 36 22″ LCD Color Monitor BenQ G2200WE 150 OHM DVI_5V DSUB_5V FB401 CMVCC D402 BAV70 D401 CMVCC MCU_VCC_S MCU_VCC MCU_VCC D403 C404 MCU_VCC_S Q401 R405 R406 R407 LL4148 C402 MMBT3904 R402 C412 1K 1/16W R403 1uF 10V U403 3.9KΩ 1/16W R408...
  • Page 37 22″ LCD Color Monitor BenQ G2200WE 1.8AVCC R1.8DVCC 150 OHM FB501 Q501 VCC3 KN2907AS Q502 C507 3.3Ω 2W R507 KN2907AS FB503 120Ω C505 C506 C501 1uF/10V 22uF50V C502 0.1uF/16V 0.1uF/16V 1uF/10V DGND VCC3 TMDS_VDD FB502 120Ω C503 0.1uF/16V U501 R508...
  • Page 38 22″ LCD Color Monitor BenQ G2200WE LVDS Panel ( FFC Type ) CN601 LVDS_O[0..9] RXO0- LVDS_O0 RXO0- RXO0+ LVDS_O1 RXO0+ RXO1- LVDS_O2 RXO1- RXO1+ LVDS_O3 RXO1+ RXO2- LVDS_O4 RXO2- RXO2+ LVDS_O5 RXO2+ RXOC- LVDS_O6 RXOC- RXOC+ LVDS_O7 RXOC+ RXO3- LVDS_O8...
  • Page 39 22″ LCD Color Monitor BenQ G2200WE Power Board R918 100Ω 1/4W L904 61G1206101 C912 1.1uH R946 R945 R944 R941 R919 0.001uF 73G 253191 L 1K 1/4W 100Ω 1/4W 65G1206102 72 +12V F902 R920 ZD902 0 OHM +-5% 1/4W 100Ω 1/4W...
  • Page 40 22″ LCD Color Monitor BenQ G2200WE T801 OPT1 POWER X'FMR R836 1K +-5% 1/8W C841 61G0805102 Y L801 CN801 JUMP CONN 15pF/6KV 033G8021 2E U +12V JUMP 65G 6J1506ET R805 CN802 R806 C811 10K 1/8W 470 OHM +-5% 1/4W 61G0805103...
  • Page 41 22″ LCD Color Monitor BenQ G2200WE Key Board LED_RED# LED_GRN# LED001 CN001 1 / 1 0 W LBADC1 R003 1.8K 1 / 1 0 W LBADC2 R002 DC_POWERON LED_GRN# 1 / 1 0 W LED_RED# R006 1.8K 1 / 1 0 W...

  • Page 42: Troubleshooting

    22″ LCD Color Monitor BenQ G2200WE Troubleshooting Frequently asked questions (FAQ) The image is blurred: Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions.
  • Page 43 22″ LCD Color Monitor BenQ G2200WE Is the prompt on the display illuminated in orange? If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.
  • Page 44 22″ LCD Color Monitor BenQ G2200WE Main Board (1) No Power No power Press power key and look if the picture is normal Please reinsert and make sure the DC of 12V is normal Reinsert or check the power section...
  • Page 45 22″ LCD Color Monitor BenQ G2200WE (2) No picture No picture Check CN201 PIN3, 4 = 5V Check convert board Measure U201 Pin2=3.3V Replace U201 X401 oscillate waveforms are normal Replace X401 Check U401 Replace U401 Check if the sync signal from computer is...
  • Page 46 22″ LCD Color Monitor BenQ G2200WE (3) White screen White Screen X401 oscillate Measure Q602 base waveform is normal is low level? Replace X401 Check Q602 is broken or Check U401 CN601 solder? Replace U401 Check Correspondent component. Check reset circuit of...
  • Page 47 22″ LCD Color Monitor BenQ G2200WE Power Board No Power Check ZD902=12V Check AC line volt 110V or 220V Check AC input Check the voltage of C905 (+) Check bridge rectified circuit and F901 circuit Check start voltage for the pin5 of IC901...
  • Page 48 22″ LCD Color Monitor BenQ G2200WE W / LED, No Backlight Check Inverter input =12 V Check adapter and T801 Check ON/OFF signal Check Interface board or main board Check IC801 PIN4 =5V Change ON/OFF circuit Check IC801 PIN1 PWM wave...
  • Page 49 22″ LCD Color Monitor BenQ G2200WE Key Board OSD is unstable or not working Is Key Pad Board connecting normally? Connect Key Pad Board Replace Button Switch Is Button Switch normally? Is Key Pad Board normally? Replace Key Pad Board Check Main Board Downloaded from ManualMonitor.com Manuals...

  • Page 50: Pcb Layout

    22″ LCD Color Monitor BenQ G2200WE PCB LAYOUT Main Board Downloaded from ManualMonitor.com Manuals...
  • Page 51 22″ LCD Color Monitor BenQ G2200WE Downloaded from ManualMonitor.com Manuals...
  • Page 52 22″ LCD Color Monitor BenQ G2200WE Power Board Downloaded from ManualMonitor.com Manuals...
  • Page 53 22″ LCD Color Monitor BenQ G2200WE Downloaded from ManualMonitor.com Manuals...
  • Page 54 22″ LCD Color Monitor BenQ G2200WE Key Board Downloaded from ManualMonitor.com Manuals...

  • Page 55: Appendix 1 - Screw List / Torque

    22″ LCD Color Monitor BenQ G2200WE Appendix 1 – Screw List / Torque (TC9SRJDBMWBFHN) Part No. Type Description Quantity Torque 0M1G1730 6120 M3*6 MAIN BOARD & MAINFRAME 6 ± 1kgf.cm 0M1G1730 6120 M3*6 POWER BOARD & MAINFRAME 6 ± 1kgf.cm...

Table of Contents