Epson SureColor P700 User Manual
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Epson SureColor P700 User Manual

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Summary of Contents for Epson SureColor P700

  • Page 1 ® ® Epson SureColor P700/P900 User's Guide...

  • Page 3: Table Of Contents

    Contents SureColor P700/P900 Series User's Guide....................9 Introduction to Your Printer........................10 Notations Used in the Documentation ....................10 Optional Equipment and Replacement Parts ..................10 Printer Part Locations......................... 10 Product Parts - Front ........................11 Product Parts - Rear ........................12 Opening the Port Cover .........................
  • Page 4 Loading a CD/DVD..........................42 Removing a Printed CD/DVD ......................43 Media Loading Capacity........................44 Available Epson Papers ........................48 Borderless Paper Type Compatibility ....................55 Paper or Media Type Settings - Product Software................56 Selecting the Paper Settings for Each Source - Control Panel ............56 Paper or Media Type Settings - Control Panel................
  • Page 5 Replacing Ink Cartridges and Maintenance Boxes................. 96 Checking Ink Cartridge and Maintenance Box Status on the LCD Screen ......... 96 Purchase Epson Ink Cartridges and Maintenance Box ..............96 Ink Cartridge and Maintenance Box Part Numbers................ 97 Removing and Installing Ink Cartridges....................97 Maintenance Box Replacement .......................
  • Page 6 Print Head Cleaning ........................107 Cleaning the Print Head Using the Product Control Panel ............107 Cleaning the Print Head Using a Computer Utility..............109 Running a Power Cleaning Using the Product Control Panel..........110 Print Head Alignment ........................111 Aligning the Print Head Using the Product Control Panel ............
  • Page 7 Inverted Image..........................129 Too Many Copies Print ........................ 130 Blank Pages Print ........................130 Incorrect Margins on Printout....................... 130 Border Appears on Borderless Prints ..................130 Incorrect Characters Print......................131 Incorrect Image Size or Position ....................131 Slanted Printout ........................... 132 Solving Print Quality Problems ......................
  • Page 8 Binding Arbitration and Class Waiver ....................153 FCC Compliance Statement......................156 Trademarks ............................157 Copyright Notice..........................157 A Note Concerning Responsible Use of Copyrighted Materials........... 158 Default Delay Times for Power Management for Epson Products ..........158 Copyright Attribution ........................158...

  • Page 9: Surecolor P700/P900 Series User's Guide

    SureColor P700/P900 Series User's Guide Welcome to the SureColor P700/P900 Series User's Guide. For a printable PDF copy of this guide, click here.

  • Page 10: Introduction To Your Printer

    (U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-463- 7766) in the U.S. or 800-807-7766 in Canada. Option or part Part number Roll media adapter (SureColor P900)

  • Page 11: Product Parts - Front

    Product Parts - Front Product Parts - Rear Opening the Port Cover Parent topic: Introduction to Your Printer Product Parts - Front Rear paper feeder Edge guides Printer cover Front cover Edge guides Output tray Front paper feeder Maintenance box cover Control panel power button and light...

  • Page 12: Product Parts - Rear

    Parent topic: Printer Part Locations Product Parts - Rear SureColor P700 LAN port USB port Port cover AC inlet Roll paper unit Rear cover Edge guides...

  • Page 13: Opening The Port Cover

    SureColor P900 LAN port USB port Port cover AC inlet Rear cover Parent topic: Printer Part Locations Opening the Port Cover You can access the ports by opening the rear paper feeder first and then the port cover.

  • Page 14: Using The Control Panel

    Parent topic: Printer Part Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. The LCD Screen Adjusting the Control Panel Position Changing the LCD Screen Language Selecting the Date and Time Adjusting Control Panel Sounds Adjusting the Screen Brightness Turning Off the Internal Light...

  • Page 15: Network Status Icon Information

    Displays your print history Turns on or off the printer's interior light Switches the screen view to display additional information Displays the maintenance settings Displays the network connection status Displays notifications Displays the printer's status Displays the paper settings Displays the ink and maintenance box levels Ejects loaded paper Selects paper size and type settings Network Status Icon Information...

  • Page 16: Entering Characters On The Lcd Screen

    Icons Description Wi-Fi Direct is not enabled. Wi-Fi Direct is enabled. Parent topic: The LCD Screen Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. Displays the character count Moves the cursor left or right Switches between uppercase and lowercase characters, numbers and symbols Switches between characters and numbers or symbols Displays a list of common domain names to choose from...

  • Page 17: Switching The Screen View

    Parent topic: The LCD Screen Switching the Screen View You can select to switch between the home screen and printing screen. Home screen Default screen Ink and maintenance box levels screen...
  • Page 18 Printing screen Photo display screen (displays thumbnails of images you print using the printer driver and Epson Print Layout). Print status screen (displays ink levels and progress bar when printing). Print setting screen (displays print settings for the printer driver and Epson Print Layout).

  • Page 19: Adjusting The Control Panel Position

    Parent topic: The LCD Screen Adjusting the Control Panel Position You can adjust the position of the control panel to make it easier to access. Raise or lower it to the desired angle. Parent topic: Using the Control Panel Changing the LCD Screen Language You can change the language used on the LCD screen.

  • Page 20: Adjusting Control Panel Sounds

    • Time Difference: Adjusts the time difference between your local time and UTC (Coordinated Universal Time). Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel or an error occurs. 1.

  • Page 21: Using Power Saving Settings

    Parent topic: Using the Control Panel Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources. Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic:...
  • Page 22 2. Set up your product for wireless printing. See the link below. 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product. Note: For details, see the AirPrint page on the Apple website. Parent topic: Introduction to Your Printer...

  • Page 23: Wi-Fi Or Wired Networking

    Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network...

  • Page 24: Wi-Fi Infrastructure Mode Setup

    The wireless router or access point can be connected to your computer over a wireless or wired network. Note: You cannot connect to a wired and wireless network at the same time. Epson product Wireless router or access point Computer with a wireless interface...

  • Page 25: Selecting Wireless Network Settings From The Control Panel

    You can select or change wireless network settings using your product control panel. To install your product on a wireless network, install the necessary print driver software package by downloading it from the Epson website. The installer program guides you through network setup. 1. Select the icon.

  • Page 26: Wi-Fi Direct Mode Setup

    You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices. Epson product Computer with a wireless interface Other wireless device...

  • Page 27: Wi-Fi Protected Setup (Wps)

    Epson printing app on your device and select your product. Select Complete on the LCD screen. • For Android devices, select Android. Open the compatible Epson printing app on your device and select your product. Select Complete on the LCD screen.

  • Page 28: Printing A Network Status Sheet

    Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Select the icon. 2. Select General Settings > Network Settings > Network Status . 3.

  • Page 29: Network Connection Report Codes And Messages

    Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. Error code Message Note: Error codes and messages listed here may not all apply to your product.
  • Page 30 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
  • Page 31 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
  • Page 32 Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
  • Page 33 Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.

  • Page 34: Changing Or Updating Network Connections

    Network Environment Messages Message Solution The Wi-Fi environment needs to be Move your product closer to your router or access point, improved. Turn the wireless router off and and remove any obstacles between them. Then turn off then turn it on. If the connection does not your router or access point, wait about 10 seconds, and improve, see the documentation for the turn it back on again.

  • Page 35: Changing A Usb Connection To A Wi-Fi Connection

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...

  • Page 36: Disabling Wi-Fi Features

    1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...

  • Page 37: Loading Media

    Loading Media in the Front Paper Feeder Loading Roll Paper Loading a CD/DVD Media Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings - Product Software Selecting the Paper Settings for Each Source - Control Panel Loading Media in the Rear Paper Feeder You can print on a variety of paper types and sizes from paper loaded in the sheet feeder.
  • Page 38 3. Open the front cover. 4. Load paper, glossy or printable side up and short edge first.

  • Page 39: Loading Media In The Front Paper Feeder

    You can load fine art media, poster boards, and other thick media in the front paper feeder. You can load papers up to 0.011 inch (0.3 mm) thick. Note: Leave at least the following amount of space behind the printer for ejected paper: SureColor P700: 13 inches (330 mm)
  • Page 40 SureColor P900: 16 inches (405 mm) 1. Select Paper Setting on the LCD screen. 2. Select Front Paper Feeder - Fine Art or Front Paper Feeder - Poster Board. 3. Pull out the front paper feeder as instructed on the LCD screen. 4.

  • Page 41: Loading Roll Paper

    Parent topic: Loading Media Loading Roll Paper You can load roll paper into the SureColor P700. To load roll paper in the SureColor P900, you need to install the optional roll media adapter. 1. Select Paper Setting on the LCD screen.

  • Page 42: Cutting And Removing Roll Paper

    Cutting and Removing Roll Paper After printing on roll paper, use scissors as described here to cut your printout from the roll paper. 1. When printing is finished, select Cut/Eject on the LCD screen. 2. Select Cut and Eject to print a cut line and feed the paper. 3.

  • Page 43: Removing A Printed Cd/Dvd

    1. Burn your files, music, or video onto your disc before printing on it. 2. Select Paper Setting on the LCD screen. 3. Select Disc Tray. 4. Pull out the front paper feeder as shown on the LCD screen. 5. Follow the rest of the on-screen instructions to load your disc. Caution: Do not turn off the product with a CD or DVD loaded in it.

  • Page 44: Media Loading Capacity

    1. Pull the disc tray out of the product and remove your CD or DVD from the tray. 2. Close the front cover. Caution: After printing, handle the CD or DVD carefully. You may need to wait up to 24 hours for the ink to dry fully before inserting it in a drive, depending on the type of disc you used.
  • Page 45 Non-standard sizes Up to about 0.2 inch (5 mm) total thickness Width: 3.5 to 13 inches (89 to 329 mm) for SureColor P700 and 3.5 to 17 inches (89 to 432 mm) for SureColor P900 Length: 5 to 47.2 inches (127 to 1200 Epson Bright White Pro A3 (11.7 ×...
  • Page 46 (8.3 × 11.7 inches [210 × 297 mm]) 4 × 6 inches 30 sheets (102 × 152 mm) Epson Photo Paper Glossy Letter (8.5 × 11 inches 30 sheets Photo Black [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 ×...
  • Page 47 Letter (8.5 × 11 inches 30 sheets [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]) Epson Ultra Premium Photo A3 (11.7 × 16.5 inches 10 sheets Photo Black Paper Luster [297 × 420 mm]), A3+ (13 ×...

  • Page 48: Available Epson Papers

    (Canadian sales), epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type Size...
  • Page 49 13 × 19 inches S042300 (330 × 483 mm) 17 × 22 inches S042301 (432 × 559 mm) Epson Velvet Fine Art Paper Letter (8.5 × 11 inches S041636 [216 × 279 mm]) 13 × 19 inches S041637 (330 × 483 mm) 17 ×...
  • Page 50 13 × 19 inches S045487 (330 × 483 mm) 17 × 22 inches S045488 (432 × 559 mm) Epson Brochure & Flyer Paper Letter (8.5 × 11 inches S042384 Matte Double-sided [216 × 279 mm]) Epson (Consumer) Sample Media Various sizes...
  • Page 51 Paper Type Size Part number Sheet count Epson Metallic Photo Paper Luster Letter (8.5 × 11 inches S045516 [216 × 279 mm]) 13 × 19 inches S045517 (330 × 483 mm) 17 × 22 inches S045598 (432 × 559 mm) Epson Photo Paper Glossy Letter (8.5 ×...
  • Page 52 Paper Type Size Part number Sheet count Epson Premium Photo Paper 4 × 6 inches (102 × 152 mm) S041982 Semi-gloss Letter (8.5 × 11 inches S041331 [216 × 279 mm]) 13 × 19 inches S041327 (330 × 483 mm) 8 ×...
  • Page 53 [216 × 279 mm]) Epson Standard Proofing Paper 13 × 19 inches S045115 (240) (330 × 483 mm) Epson Ultra Premium Photo Paper Letter (8.5 × 11 inches S041405 Luster [216 × 279 mm]) A3 (11.7 × 16.5 inches S041406 [297 ×...
  • Page 54 13 × 19 inches S041605 (330 × 483 mm) 17 × 22 inches S041908 (432 × 559 mm) Epson UltraSmooth Fine Art Paper 13 × 19 inches S041896 (330 × 483 mm) 17 × 22 inches S041897 (432 × 559 mm) Epson Watercolor Paper Radiant 13 ×...

  • Page 55: Borderless Paper Type Compatibility

    Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes. Borderless Paper Types • Epson Brochure & Flyer Paper Matte Double-sided • Epson Ultra Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte •...

  • Page 56: Paper Or Media Type Settings - Product Software

    Epson Presentation Paper Matte Epson Photo Quality Ink Jet Epson Proofing Paper White Semimatte Epson Proofing Paper White Semimatte Epson Premium Glossy Photo Paper (250) Epson Premium Glossy Epson Premium Semigloss Photo Paper (250) Epson Premium Semigloss Epson Premium Luster Photo Paper (260)

  • Page 57: Paper Or Media Type Settings - Control Panel

    Paper or Media Type Settings - Control Panel For this paper Select this Paper Type setting Plain paper Plain Paper Epson Bright White Pro Paper Epson Premium Photo Paper Glossy Prem. Glossy Epson Premium Photo Paper Semi-gloss Prem. Semigloss Epson Photo Paper Glossy...
  • Page 58 Archival Matte Epson Presentation Paper Matte Photo Quality Ink Jet Epson Proofing Paper White Semimatte Proofing Semimatte Epson Premium Glossy Photo Paper (250) Prem. Glossy Epson Premium Semigloss Photo Paper (250) Prem. Semigloss Epson Premium Luster Photo Paper (260) Prem. Luster Epson Premium Semimatte Photo Paper (250) Prem.

  • Page 59: Printing From A Computer

    You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 60 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Preferences, Properties, Print Settings, or Printer Properties to view your print settings.
  • Page 61 Note: You can click Custom Settings to select a custom paper configuration. 5. If you are using non-Epson paper or media and you need to fine-tune its performance, select the Media Type setting that is closest to the paper you loaded, click the Paper Config button, and adjust the Color Density option as necessary.

  • Page 62: Paper Configuration Options - Windows

    Paper Configuration Options - Windows Advanced B&W Photo Options - Windows Print Quality Options - Windows Color Management Options - Windows Advanced Color Controls - Windows Paper Source Options - Windows Using Layout Manager - Windows Parent topic: Printing with Windows Paper Configuration Options - Windows Select any of the available Paper Configuration options to fine-tune the quality of your print.

  • Page 63: Print Quality Options - Windows

    Tone Changes the entire tonal scale of your black-and-white output. While Darker is the default setting, you may see better results if you choose Dark. The tone color circle adjusts the hue of your black-and- white print. Click on any portion of the color wheel or enter corresponding values to customize the tone (hue) to add to your print.

  • Page 64: Color Management Options - Windows

    You can adjust the Mode setting to fine-tune the colors in your printout or turn off color management in your printer software. EPSON Standard (sRGB) Increases the contrast in images. Note: This is the standard mode for most photos and documents when not using an ICC profile.

  • Page 65: Advanced Color Controls - Windows

    Parent topic: Selecting Basic Print Settings - Windows Advanced Color Controls - Windows If you selected Custom as the Mode setting and Color Controls from the dropdown menu, you can click the Advanced button to select detailed settings. The Color Controls screen lets you specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones.
  • Page 66 Roll Paper (Banner) Selects roll paper loaded in the roll paper holder for a series of continuous images without any margin space between them. Sheet Selects sheets of paper loaded in the sheet feeder. Poster Board Selects poster board or other thick media loaded in the cut sheet feed slot. Parent topic: Selecting Basic Print Settings - Windows...

  • Page 67: Using Layout Manager - Windows

    Using Layout Manager - Windows Layout Manager lets you create a poster or display by dragging multiple pieces of print data created in different applications onto one sheet of paper for printing.
  • Page 68 You can also place the same print data multiple times as shown here.
  • Page 69 You can place print data in different sizes and orientations to maximize media usage, as shown here.
  • Page 70 You can place print data on roll paper as shown here. 1. Open the file you want to print in your application. 2. Select the print command in your application.
  • Page 71 3. Select Layout Manager on the Main tab and choose an option for the Size setting that matches the size of the document in your application. Note: You select the size of the paper you are printing on in a later step. 4.
  • Page 72 6. Do the following to arrange objects on the Layout Manager screen: • Drag pages to move and resize them. • Use the tool buttons and the Object menu to align and rotate pages. • Resize and replace whole pages in the Preference or Arrangement Settings screens. Note: See the Layout Manager screen help for details.

  • Page 73: Selecting Print Layout Options - Windows

    Selecting Print Layout Options - Windows You can select a variety of sizing and layout options for your document or photo on the Page Layout tab. • To change the orientation of your printed document or photo, select the Portrait or Landscape checkbox.

  • Page 74: Reduce/Enlarge Options - Windows

    • To change the size of your printed document or photo, select the Reduce/Enlarge checkbox and select sizing options. • To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select the Multi-Page checkbox and select the options you want. •...

  • Page 75: Selecting Additional Settings - Windows

    Poster Prints one image on multiple sheets of paper to create a large poster with or without borders. Click the Settings button to select the layout and guideline options. Parent topic: Selecting Print Layout Options - Windows Selecting Additional Settings - Windows You can run maintenance utilities and select additional settings that apply to all the print jobs you send to your product.
  • Page 76 • Head Cleaning to clean the print head if you notice banding or gaps in your printouts. • Print Head Alignment to align the print head if your printouts are blurry or have vertical or horizontal lines. • Epson Status Monitor 3 to check the printer's status.

  • Page 77: Saving, Sharing, And Customizing The Printer Settings

    • Monitoring Preferences to select the error notifications displayed on the Epson Status Monitor 3 screen, or add a shortcut to the utility in the Windows taskbar. • Print Queue to display a list of all waiting print jobs, view information on the data waiting to be printed, and delete or reprint the jobs.
  • Page 78 You see a window like this: 3. Verify that your settings are correct, enter a name for the group of settings in the Name field, and click Save. Note: If you need to delete a group of settings you have created, select the name of the group of settings from the list and click Delete.

  • Page 79: Saving And Sharing Media Settings - Windows

    Saving and Sharing Media Settings - Windows You can save and share settings you have selected for a particular media type so you can use them for future print jobs. 1. Select the Media Settings you want to save on the Main tab, as necessary. 2.

  • Page 80: Editing Print Setting Displays - Windows

    4. Do the following as necessary: • Select the name of a media setting as the Media Type setting and use it to print. • To export the settings, click Custom Settings, select the name of the media settings, click Export, select a location, and enter a file name.
  • Page 81 You see this window:...
  • Page 82 3. Select the item you want to edit. 4. Order or group items in the List box as follows: • To move and reorder items, drag and drop them in the list. • To add a new group (folder), click Add Group. •...

  • Page 83: Printing Your Document - Windows

    Parent topic: Saving, Sharing, and Customizing the Printer Settings Printing Your Document - Windows Once you have selected your print settings, you are ready to save your settings and print. 1. Click OK to save your settings. You see your application's Print window, such as this one: 2.

  • Page 84: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. Parent topic: Printing Your Document - Windows Selecting Default Print Settings - Windows...
  • Page 85 You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.

  • Page 86: Changing The Language Of The Printer Software Screens

    Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.

  • Page 87: Changing Automatic Update Options

    4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Printing with Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software.
  • Page 88 Parent topic: Printing with Windows...

  • Page 89: Using The Control Panel Menus

    Using the Control Panel Menus Follow the instructions in these sections to access the printer menu system and select settings. Accessing the Printer's Menus Maintenance Menu Screen Customization Menu Printer Settings Menu Basic Settings Menu Network Settings Menu Restore Default Settings Menu Printer Status/Print Menu Accessing the Printer's Menus You can use the printer menus to adjust the settings that control how your printer works.

  • Page 90: Maintenance Menu

    3. Press the up or down arrow to scroll through the menus, or swipe up or down on the LCD screen. Note: To return to the previous screen, press the left arrow. 4. Press the up or down arrow to move through the settings, or swipe up or down on the LCD screen. 5.

  • Page 91: Screen Customization Menu

    Setting Description Power Cleaning Perform if the nozzle check pattern still has faint or missing areas after performing a head cleaning several times Print Head Alignment Perform if your printouts become grainy or blurry or you notice misalignment of vertical lines Ink Cartridge(s) Replacement Moves the print head to the correct position so you can replace ink cartridges.

  • Page 92: Basic Settings Menu

    Setting Options Description Paper Setup Auto Display Select On to display the Paper Setting screen when loading paper in the rear paper feeder. If you disable this feature, you cannot print from an iPhone, iPad, or iPod touch using AirPrint. Error Notice Paper Mismatch Select On to display an error message when...

  • Page 93: Network Settings Menu

    Setting Options Description Sounds Mute Turns on or off all sound Button Press Adjusts the volume of control panel sounds Error Notice Adjusts the volume of error notifications Sound Type Adjusts the type of control panel sounds Sleep Timer 3 to 15 minutes Selects the amount of time before the printer enters sleep mode Power Off Timer...

  • Page 94: Restore Default Settings Menu

    Setting Options Description Wired LAN Setup — Disables a Wi-Fi connection so that you can connect to a network using a wired Ethernet cable Network Status Wired LAN Status Displays current communication status and connection settings Wi-Fi Direct Status Print Status Sheet Prints the current network connection information Connection Check...
  • Page 95 Setting Options Description Print Status Sheet Configuration Status Sheet Prints a summary of current printer settings Supply Status Sheet Prints a summary of the status of consumables Usage History Sheet Prints a summary showing the usages history of the printer Network Wired LAN/Wi-Fi Status Displays current communication...

  • Page 96: Replacing Ink Cartridges And Maintenance Boxes

    To find the nearest reseller, visit epson.com.jm or call your nearest Epson sales office. Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties.

  • Page 97: Ink Cartridge And Maintenance Box Part Numbers

    Use these part numbers when you order or purchase a new ink cartridge or maintenance box. Note: For best printing results, use up a cartridge within one year of opening the package. Epson recommends removing and shaking the ink cartridges once every six months.
  • Page 98 Note: Replace all expended ink cartridges. You cannot print if any of the ink cartridges are expended or missing. 1. Turn on your product. 2. Open the front cover. 3. Open the printer cover.
  • Page 99 4. Push down the tab to unlock the ink cartridge you are replacing. 5. Pull out the ink cartridge. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems persist, see a doctor immediately.
  • Page 100 6. Gently shake the new ink cartridge about 15 times. 7. Remove the new ink cartridge from the package.
  • Page 101 Caution: Do not touch the areas shown here; doing so may prevent normal operation and printing. 8. Insert the new cartridge into the ink cartridge holder until it clicks into place.
  • Page 102 9. After you replace all the cartridges that need replacing, close the printer cover. 10. Close the front cover. Your product begins charging the ink delivery system. Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the printer.

  • Page 103: Maintenance Box Replacement

    Maintenance Box Replacement The maintenance box stores surplus ink that gets collected during printing or print head cleaning. When you see a message on the LCD screen, follow the on-screen instructions to replace the maintenance box. Note the following precautions when replacing the maintenance box: •...

  • Page 104: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Print Head Maintenance...

  • Page 105: Checking The Nozzles Using A Computer Utility

    The nozzle pattern prints. 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. Do one of the following: • If there are no gaps, select O. •...
  • Page 106 3. Select Print Head Nozzle Check. You see a window like this: 4. Click Print.

  • Page 107: Print Head Cleaning

    5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. If almost the entire pattern is missing, see the link below for instructions on performing a Power Cleaning.
  • Page 108 1. Load a few sheets of plain paper in the rear paper feeder. 2. Select the icon on the LCD screen 3. Select Maintenance > Print Head Nozzle Check. 4. Select Start. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product during a cleaning cycle or you may damage it.

  • Page 109: Cleaning The Print Head Using A Computer Utility

    Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the rear paper feeder. 2. Do one of the following: •...

  • Page 110: Running A Power Cleaning Using The Product Control Panel

    If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least six hours. Then try cleaning the print head again. If quality still does not improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic:...

  • Page 111: Print Head Alignment

    5. When the cleaning cycle is finished, print the nozzle check pattern again to see if any nozzles are still clogged. If nozzles are still clogged, wait for at least 6 hours without printing. Then try cleaning the print head again. If there is still no improvement, contact Epson for support. Parent topic: Print Head Cleaning...

  • Page 112: Aligning The Print Head Using A Computer Utility

    5. Check the printed pattern and follow the on-screen instructions to choose the number of the best printed pattern for each set. Parent topic: Print Head Alignment Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows or Mac computer. 1.

  • Page 113: Cleaning The Paper Guide

    1. Load a few sheets of the following size paper in the rear paper feeder: A3 (11.7 × 16.5 inches [297 × 420 mm]) or A3+ (13 × 19 inches [329 × 483 mm]) for SureColor P700 and A2 (16.5 × 23.4 inches [420 ×...

  • Page 114: Maintenance And Transportation

    Maintenance and Transportation See the instructions in these sections to maintain your printer for optimum results, or to move or transport your printer. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 115 • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place. 1.

  • Page 116: Solving Problems

    Solving Page Layout and Content Problems Solving Print Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...

  • Page 117: Product Status Messages

    (To resume printing, select OK.) Epson support. The printer's Ink Pad has reached The ink pad is at the end of its service life. Contact Epson for the end of its service life. It is not a support. user-replaceable part. Please contact Epson support.

  • Page 118: Running A Product Check

    During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD screen, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.

  • Page 119: Resetting Control Panel Defaults

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help.

  • Page 120: Software Installation Problems

    Parent topic: Solving Setup Problems Software Installation Problems If you have problems while installing your product software, try these solutions: • Make sure your product is turned on and any necessary cables are securely connected at both ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet.
  • Page 121 Note for Latin America: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz.

  • Page 122: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 123: Product Does Not Appear In Mac Printer Window

    • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing detection of your device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function. Parent topic: Solving Network Problems Product Does Not Appear in Mac Printer Window...

  • Page 124: Solving Paper Problems

    • Make sure your computer and product are both using the same wireless network. • If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place your product closer to your router or access point. Avoid placing your product near a microwave oven, cordless phone, or large metal object, such as a filing cabinet.

  • Page 125: Paper Feeding Problems

    Paper Feeding Problems Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed into the sheet feeder, remove the paper and fan the edges to separate the sheets.

  • Page 126: Paper Ejection Problems

    • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing using the product control panel, then select the option to cut or eject the paper.

  • Page 127: Product Icon Does Not Appear In Windows Taskbar

    • In Windows, clear any stalled print jobs from the Windows Spooler: • Windows 10: Click and select (Settings) >Devices > Printers & scanners. Select your product name and select Manage > Open print queue. Right-click the stalled print job, click Cancel, and click Yes.

  • Page 128: Printing Is Slow

    • If you are using Windows 7, close the Devices and Printers window before you print. • On a Mac, make sure you download and install the Epson printer driver. • Clear space on your hard drive or run a defragmentation utility to free up existing space.

  • Page 129: Solving Page Layout And Content Problems

    1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.

  • Page 130: Too Many Copies Print

    Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Blank Pages Print If blank pages print unexpectedly, try these solutions: •...

  • Page 131: Incorrect Characters Print

    • Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints. • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper. •...

  • Page 132: Slanted Printout

    Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guides against the edges of the paper. • Select a higher print quality setting in your printer software. • Turn off any high speed settings in your product software. •...

  • Page 133: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 134: Grainy Printout

    • The ink cartridges may be old or low on ink, and you may need to replace them. • Make sure the paper type setting matches the type of paper you loaded. • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. •...

  • Page 135: Uninstall Your Product Software

    • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue.

  • Page 136: Uninstalling Product Software - Mac

    In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions. 4. Restart your computer, then re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it.

  • Page 137: Where To Get Help

    Printers & Scanners window, select your product name and click the – (remove) icon to remove it. Parent topic: Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.),...

  • Page 138: Technical Specifications

    To use your product and its software, your computer should use one of these Microsoft operating systems: • Windows 10 • Windows 8.x • Windows 7 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...

  • Page 139: Os X System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 140: Printable Area Specifications

    Cut sheet paper (1 sheet) Width SureColor P700: 8.26 to 24 inches (210 to 610 mm) SureColor P900: 8.26 to 36 inches (210 to 914 mm) Length 11 to 62.2 inches (279.4 to 1580 mm) Thickness 0.003 to 0.011 inch (0.08 to 0.3 mm)
  • Page 141 Note: Poster board margins are 0.79 inch (20 mm). Cut sheets - borderless printing Side/reduced print quality area: 0.12 inch (3 mm) minimum Top/reduced print quality area: 1.42 inches (36 mm) minimum Bottom/reduced print quality area: 1.53 inches (39 mm) minimum Note: You cannot print borderless on poster board.
  • Page 142 Roll paper - normal printing Side margins: 0.12 inch (3 mm) minimum Top margin: 1.97 inches (50 mm) minimum Bottom margin: 0.55 inch (14 mm) minimum...

  • Page 143: Ink Specifications

    Technical Specifications Ink Specifications Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. The included initial ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head.

  • Page 144: Dimension Specifications

    Ink freezes at 32 °F (0 °C) Ink thaws and is usable after approximately 3 hours at 77 °F (25 °C) Parent topic: Technical Specifications Dimension Specifications SureColor P700 Height Stored: 7.3 inches (185 mm) Printing: 16.5 inches (420 mm) Width Stored: 20.3 inches (515 mm)

  • Page 145: Electrical Specifications

    Rated frequency range 50/60 Hz Rated current 1.3 to 0.7 A Power consumption SureColor P700: • Printing: approximately 22 W • Ready mode: approximately 8 W • Sleep mode: approximately 1.1 W • Power off mode: approximately 0.14 W SureColor P900: •...

  • Page 146: Environmental Specifications

    Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Humidity Operating: 20 to 80% RH (non-condensing) Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications...

  • Page 147: Safety And Approvals Specifications

    • Manufacturer: SEIKO EPSON CORPORATION • Type: J26H005 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
  • Page 148 the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles). Parent topic: Technical Specifications...

  • Page 149: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.

  • Page 150: Ink Cartridge Safety Instructions

    • Always turn off the printer using the power button, and wait until the power light stops flashing before unplugging the printer or cutting off power to the electrical outlet. • Place the printer on a flat, stable surface that extends beyond its base in all directions. It will not operate properly if it is tilted or at an angle.

  • Page 151: Lcd Screen Safety Instructions

    • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them...

  • Page 152: Wireless Connection Safety Instructions

    Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time, including the Epson ink replenishment program.

  • Page 153: Binding Arbitration And Class Waiver

    1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 154 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
  • Page 155 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 156: Fcc Compliance Statement

    1.9 Severability. If any provision in this Section 1 is found to be unenforceable, that provision shall be severed with the remainder of this Agreement remaining in full force and effect. The foregoing shall not apply to the prohibition against class or representative actions as provided in Section 1.5. This means that if Section 1.5 is found to be unenforceable, the entire Section 1 (but only Section 1) shall be null and void.

  • Page 157: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 158: A Note Concerning Responsible Use Of Copyrighted Materials

    Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation. This information is subject to change without notice.

This manual is also suitable for:

Surecolor p900

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