Table of Contents
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Print Head Cleaning .................................................................................................................... 107
Cleaning the Print Head Using the Product Control Panel ...................................................... 107
Cleaning the Print Head Using a Computer Utility................................................................... 109
Running a Power Cleaning Using the Product Control Panel.................................................. 110
Print Head Alignment ....................................................................................................................... 111
Aligning the Print Head Using the Product Control Panel ............................................................ 111
Aligning the Print Head Using a Computer Utility......................................................................... 112
Cleaning the Paper Guide ................................................................................................................ 113
Maintenance and Transportation ........................................................................................................... 114
Cleaning Your Product ..................................................................................................................... 114
Transporting Your Product ............................................................................................................... 114
Solving Problems .................................................................................................................................... 116
Checking for Software Updates........................................................................................................ 116
Product Status Messages ................................................................................................................ 117
Running a Product Check ................................................................................................................ 118
Resetting Control Panel Defaults ..................................................................................................... 119
Solving Setup Problems ................................................................................................................... 119
Noise After Ink Installation ........................................................................................................... 119
Software Installation Problems .................................................................................................... 120
Solving Network Problems ............................................................................................................... 120
Product Cannot Connect to a Wireless Router or Access Point .................................................. 120
Network Software Cannot Find Product on a Network................................................................. 122
Product Does Not Appear in Mac Printer Window ....................................................................... 123
Cannot Print Over a Network....................................................................................................... 123
Solving Paper Problems................................................................................................................... 124
Paper Feeding Problems............................................................................................................. 125
Paper Ejection Problems ............................................................................................................. 126
Solving Problems Printing from a Computer..................................................................................... 126
Nothing Prints .............................................................................................................................. 126
Product Icon Does Not Appear in Windows Taskbar ................................................................... 127
Error After Cartridge Replacement .............................................................................................. 127
Printing is Slow ............................................................................................................................ 128
Solving Page Layout and Content Problems .................................................................................... 129
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