CLIVET WSAN-YMi Series Manual For Installation, Use And Maintenance

CLIVET WSAN-YMi Series Manual For Installation, Use And Maintenance

Air-conditioning unit

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WSAN-YMi
21 - 81

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STEFANO LAMPIS
January 24, 2025

Il mio chiller WSAN-YMi 71 si è fermato di botto (presunto blocco) e risulta spento anche il frontalino di interfaccia, preciso che le alimentazioni ci sono.

Summary of Contents for CLIVET WSAN-YMi Series

  • Page 1 WSAN-YMi 21 - 81...
  • Page 2 Rapid guide WSAN-YMi 21-81 Remote On - Off Domestic Hot Water External signals MENU FOR SERVICEMAN DHW MODE SETTING Boiler Solar panels HEATING mode HEATING + DHW mode MENU MENU FOR SERVICEMAN FOR SERVICEMAN OTHER HEATING SOURCE OTHER HEATING SOURCE...
  • Page 3 Backup Heather Thermostat MENU MENU FOR SERVICEMAN FOR SERVICEMAN ROOM THERMOSTAT = YES OTHER HEATING SOURCE MODE SETTING = YES Radiant panels and fancoil Radiant panels and fancoil - not mixed - mixed...
  • Page 4 Yours faithfully. CLIVET Spa The data contained in this manual is not binding and may be changed by the manufacturer without prior notice. Reproduction, even is part, is FORBIDDEN © Copyright - CLIVET S.p.A. - Feltre (BL) - Italia...
  • Page 5: Table Of Contents

    CONTENTS Series Saftey considerations General information Operating conditions Dimensional Installation Typical applications Water connections Electrical connections Start-up and configuration Service information Maintenance - service Trouble shooting General technical data Electrical schema Refrigerant cycle Electronic board layout Modbus mapping table Controller user manual Controller navigation menu...
  • Page 6: Series

    LINE Product line Size Nominal kW Power supply 230M 1-phase 230M 1-phase 230M 1-phase 230M 1-phase 230M 1-phase 230M 1-phase 400TN 3-phase 400TN 3-phase 400TN 3-phase...
  • Page 7: Saftey Considerations

    SAFETY PRECAUTIONS The precautions listed here are divided into the following types.They are quite important, so be sure to follow them carefully. Meanings of DANGER, WARNING, CAUTION and NOTE symbols. DANGER Indicates an imminently hazardous situation which if not avoided, will result in death or serious injury. WARNING Indicates a potentially hazardous situation which if not avoided, could result in death or serious injury.
  • Page 8 SAFETY PRECAUTIONS DANGER Before touching electric terminal parts, turn off power switch. When service panels are removed, live parts can be easily touched by accident. Never leave the unit unattended during installation or servicing when the service panel is removed. Do not touch water pipes during and immediately after operation as the pipes may be hot and could burn your hands.
  • Page 9 CAUTION • Ground the unit. • Grounding resistance should be according to local laws and regulations. • Do not connect the ground wire to gas or water pipes, lightning conductors or telephone ground wires. • Incomplete grounding may cause electric shocks. −...
  • Page 10 SAFETY PRECAUTIONS • Confirm the safety of the installation area ( walls, floors, etc. ) without hidden dangers such as water, electricity, and gas.Before wiring/pipes. • Before installation , check whether the user's power supply meets the electrical installation requirements of unit ( including reliable grounding , leakage , and wire diameter electrical load, etc.
  • Page 11: General Information

    GENERAL INFORMATION These units are used for both heating and cooling applications. They can be combined with fan coil units, floor heating applications, low temperature high efficiency radiators, domestic hot water tanks (not supplied) and solar kits (not supplied). A wired controller is supplied with the unit . Antifreeze function The unit have a freeze prevention function that uses the heat pump and backup heater (option) to keep the water system safe from freezing in all conditions.
  • Page 12 GENERAL INFORMATION Domestic hot water tank Not supplied. A domestic hot water tank(with or without booster heater) can be connected to the unit. See table for specific tank. If the tank volume is greater than 240L, the temperature probe (T5) should be installed at a position higher than half of the tank’s height.
  • Page 13 Accessories supplied with the unit Installation Fittings Quantity Name 5~9kW 12~16kW Installation and owner’s manual(this book) Y-shape filter Water outlet connection pipe assembly Wired controller Tighten belt for customer wiring use Thermistor for domestic hot water tank or additional heating source* Extension wire for T5 * The thermistor can be used to detect temperature of water.If domestic hot water tank is installed only, the thermistor can work as T5.
  • Page 14: Operating Conditions

    OPERATING CONDITIONS Operation range The unit has an anti-freeze function that uses the heat pump and the backup heater (option) to keep the hydraulic system safe. It is recommended to use antifreeze solutions in the system, as electricity may be absent. COOLING mode The minimum leaving water flow temperature (T1stoph) that the unit can reach in different outdoor temperature(T4) is listed below:...
  • Page 15 HEATING mode The maximum leaving water flow temperature (T1stoph) that heat pump can reach in different outdoor temperature (T4) is listed below: Outdoor Temperature (°C) Water flow temperature (°C) No heat pump operation, backup heater or boiler only Water flow temperature drop or rise interval Outdoor temp.
  • Page 16: Dimensional

    DIMENSIONAL 5 / 7 / 9 kW (unit:mm) 12 / 14 / 16 kW (unit:mm) Unit 1210 5 / 7 / 9 kW 1404 1414 12 / 14 / 16 kW Electrical panel Terminal Block Hydraulic System Impianto refrigerante Remove the panel after installation. Installtion fitting...
  • Page 17: Installation

    INSTALLATION Before installation Be sure to confirm the model name and the serial number of the unit. Handling Due to relatively large dimensions and heavy weight, the unit should only be handled using lifting tools with slings. The slings can be fitted into foreseen sleeves at the base frame that are made specifically for this purpose. CAUTION To avoid injury, do not touch the air inlet or aluminum fins of the unit.
  • Page 18 INSTALLATION ATTENZIONE There is flammable refrigerant in the unit and it should be installed in a well-ventilated site. If the unit is installed inside, an additional refrigerant detection device and ventilation equipment must be added in accordance with the standard EN378. Be sure to adopt adequate measures to prevent the unit from being used as a shelter by small animals.
  • Page 19 In case of strong wind and the wind direction can be fore- seen,refer to the figures below for installation of the unit(any one is OK): Turn the air outlet side toward the building's wall, fence or screen. NOTE Unit is top heavy! Try not to install on the building frame.
  • Page 20 INSTALLATION Installation requirements Check the strength and level of the installation ground so that the unit may not cause any vibrations or noise during its operation. In accordance with the foundation drawing in the figure, fix the unit securely by means of foundation bolts. (Prepare four sets each of Φ10 Expansion bolts, nuts and washers which are readily available in the market.) Screw in the foundation bolts until their length is 20 mm from the foundation surface.
  • Page 21 Servicing space requirements In case of stacked installation 2) In case obstacles exist in front of the air inlet. 1) In case obstacles exist in front of the outlet side. Unit A(mm) 5~9kW ≥1000 12~16kW ≥1500 In case of multiple-row installation (for roof top use, etc.) 1) In case of installing one unit per row.
  • Page 22 2) In case of installing multiple units in lateral connection per row. Unit A(mm) B1(mm) B2(mm) C(mm) ≥2500 ≥1000 ≥300 ≥600 5 / 7 / 9kW ≥3000 ≥1500 ≥300 ≥600 12 / 14 / 16kW...
  • Page 23: Typical Applications

    TYPICAL APPLICATIONS Application 1 Space heating with a room thermostat connected to the unit. Unit operation and space heating: When a room thermostat is connected to the unit and when there is a heating request from the room thermostat, the unit will start operating to achieve the target water flow temperature as set on the user interface.
  • Page 24 TYPICAL APPLICATIONS NOTE The volume of balance tank(8) should be greater than 40L(for 5~9kW unit, greater than 20L) The drain valve (6) should be installed at the lowest positon of the system. An independent backup heater can be selected and installed in the door. Pump (10) should be controlled by outdoor unit and connect to corresponding port in the outdoor unit (see chapter Electrical connections).
  • Page 25 Application 2 Space heating without room thermostat connected to the unit. Domestic hot water is provided through the domestic hot water tank that is connected to the unit. Outdoor unit Drain valve Manometer Expansion vessel (not supplied) Pressure relief valve P_o: Outside circulation pump (not supplied) Expansion vessel Collector (not supplied)
  • Page 26 TYPICAL APPLICATIONS Circulation pump operation The circulation pump (1.8) and (10) will operate as long as the unit is on for space heating. The circulation pump (1.8) will operate as long as the unit is on for heating domestic hot water (DHW). Space heating 1) The unit (1) will operate to achieve the target water flow temperature set on the wired controller.
  • Page 27 Application 3 Space cooling and heating application with a room thermostat suitable for heating/cooling changeover when connected to the unit. Heating is provided through floor heating loops and fan coil units. Cooling is provided through the fan coil units only. Domestic hot water is provided through the domestic hot water tank which is connected to the unit.
  • Page 28 TYPICAL APPLICATIONS NOTE The volume of balance tank (8) should be greater than 40L(for 5~9kW unit, greater than 20L) The drain valve (6) should be installed at the lowest positon of the system. An independent backup heater can be selected and installed in the door.pump(10) should be controlled by outdoor unit and connect to corresponding port in the outdoor unit (refer to chapter Electrical connections/For outside circulation pump P_o ).
  • Page 29 Application 4 Space cooling and heating without a room thermostat connected to the unit. The temperature sensor Ta attached in the user interface is used to control the ON/OFF of the unit. Heating is provided through floor heating loops and fan coil units. Cooling is provided through fan coil units only.
  • Page 30 TYPICAL APPLICATIONS NOTE The volume of balance tank(8) should be greater than 40L(for 5~9kW unit, greater than 20L) The drain valve (6) should be installed at the lowest positon of the system. An independent backup heater can be selected and installed in the door. Pump (10) should be controlled by outdoor unit and connect to corresponding port in the outdoor unit (refer to chapter Electrical connections/For outside circulation pump P_o ).
  • Page 31 Application 5 Space heating with an auxiliary boiler (alternating operation). Space heating application by either the unit or by an auxiliary boiler connected in the system. • The unit controlled contact (also called "permission signal for the auxiliary boiler") is determined by the outdoor temperature (thermistor located at the outdoor unit).
  • Page 32 TYPICAL APPLICATIONS Application B Boiler provide heat for space heating and domestic water heating, the ON/OFF of boiler is controlled by itself for domestic water heating. Outdoor unit Expansion vessel (not supplied) Manometer P_o: Outside circulation pump (not supplied) Pressure relief valve Collector (not supplied) Expansion vessel Domestic hot water tank (not supplied)
  • Page 33 Application C Boiler provide heat for space heating and domestic water heating. The ON/OFF of boiler controlled by unit. See application LEGEND B NOTE The volume of balance tank(8) should be greater than 40L(for 5~9kW unit, greater than 20L) The drain valve (6) should be installed at the lowest positon of the system. An independent backup heater can be selected and installed in the door.
  • Page 34 TYPICAL APPLICATIONS Operation When heating is required, either the unit or the boiler starts operating, depending on the outdoor temperature (refer to setting/OTHER HEATING SOURCE). • As the outdoor temperature is measured via the outdoor unit air thermistor, make sure to install the outdoor unit in the shade, so that it is not influenced by the sun’s heat.
  • Page 35 Application 6 Dual setpoint function application with two room thermostat connect to the outdoor unit. • Space heating with two room thermostat application through floor heating loops and fan coil units. The floor heating loops and fan coil units require different operating water temperatures. •...
  • Page 36 TYPICAL APPLICATIONS NOTE The wiring of room thermostat 5A (for fan coil units) and 5B(for floor eating loops) should follow 'method C' as described in see chapter Electrical connections / ROOM THERMOSTAT, and the thermostat which connect to port 'C' (in the outdoor unit) should be placed on the zone where floor heating loops is installed(zone B), the other one connect to port 'H' should be placed on the zone where fan coil units are installed (zone A).
  • Page 37 Application 7 Cooling and heating function application without room thermostat connect to the outdoor unit. Heating is provided through floor heating loops and fan coil units. The floor heating loops and fan coil units require different operating water temperatures. The floor heating loops require a lower water temperature in heating mode compared to fan coil units. To achieve these two set points, a mixing station is used to adapt the water temperature according to requirements of the floor heating loops.
  • Page 38 TYPICAL APPLICATIONS NOTE The volume of balance tank(8) should be greater than 40L (for 5~9kW unit, greater than 20L) The drain valve (6) should be installed at the lowest positon of the system. An independent backup heater can be selected and installed in the door. As the temperature sensor attached in the user interface is used to detect the room temperature, the user interface (4) should be placed in the room where floor heating loops and fan coil units is installed and away from the heating source.
  • Page 39 Outdoor unit Expansion vessel (not supplied) Manometer P_o: Outside circulation pump (not supplied) Pressure relief valve Collector (not supplied) Expansion vessel Domestic hot water tank (not supplied) Plate heat exchanger 12.1 Air purge valve Backup heater (Customized model) 12.2 Heat exchanger coil Air purge valve 12.3 Booster heater...
  • Page 40: Water Connections

    NOTE The volume of balance tank(8) should be greater than 40L (for 5~9kW unit, greater than 20L) The drain valve (6) should be installed at the lowest positon of the system. An independent backup heater can be selected and installed in the door. The pump (1.8) and (10) will operate when there is a request for heating floor heating loops.
  • Page 41 WATER CONNECTIONS Hardness Water features If the water hardness is high install a system suitable to • confirming to local regulations preserve the unit from harmful deposits and limestone • Langelier (IL) index between 0 and +0.4 formations. • within the limits indicated by table If necessary, fit a water softener to reduce water hardness.
  • Page 42 WATER CONNECTIONS Hydraulic system diagram Beckup Heater Kit 5 / 7 / 9 kW 12 / 14 / 16 kW Option Option Installation inside the unit Installation outside the unit Resistance power: 3kW - 4,5 kW 1-phase; 4,5 kW 3-phase Resistance power: 3kW Air purge valve Water outlet connection...
  • Page 43 Hydraulic module 5 / 7 / 9 kW 12 / 14 / 16 kW...
  • Page 44 WATER CONNECTIONS Air purge valve Remaining air in the water circuit will be automatically removes air from the water circuit. Backup heater(optional) Provides additional heating capacity when the heating capacity of the heat pump is insufficient due to very low outdoor temperature. Also protects the external water piping from freezing.
  • Page 45 Check the water circuit The units are equipped with a water inlet and outlet for connection to a water circuit. The units should only be connected to closed water circuits. Connection to an open water circuit would lead to excessive corrosion of the water piping. Only materials complying with all applicable legislation should be used.
  • Page 46 WATER CONNECTIONS NOTE In most applications this minimum water volume will be satisfactory. In critical processes or in rooms with a high heat load though, extra water might be required. When circulation in each space heating loop is controlled by remotely controlled valves, it is important that this minimum water volu- me is kept even if all the valves are closed.
  • Page 47 Example 1: The unit (16kW) is installed 10m below the highest point in the water circuit. The total water volume in the water circuit is 50 L. In this example, no action or adjustment is required. Example 2: The unit(16kW) is installed at the highest point in the water circuit. The total water volume in the water circuit is 150 L. Result: 1.
  • Page 48 WATER CONNECTIONS NOTE The unit is only to be used in a closed water system. Application in an open water circuit can lead to excessive corrosion of the water piping: • Never use Zn-coated parts in the water circuit. Excessive corrosion of these parts may occur as copper piping is used in the unit's internal water circuit.
  • Page 49 Propylene Glycol Modification coefficient Quality of gly- Freezing point/°C Cooling capacity Power Water Water flow col/% modification modification resistance modification 1.000 1.000 1.000 1.000 0.000 0.976 0.996 1.071 1.000 -3.000 0.961 0.992 1.189 1.016 -7.000 0.948 0.988 1.380 1.034 -13.000 0.938 0.984 1.728...
  • Page 50 WATER CONNECTIONS NOTE Be aware of the hygroscopic property of glycol. It absorbs moisture from the environ-ment. Leaving the cap off the glycol container causes the concentration of water to increase. The glycol concentration is then lower and the water could freeze. Preventive actions must be taken to ensure minimal exposure of the glycol to air.
  • Page 51 Piping insulation The complete water circuit including all piping, must be insulated to prevent: • condensation during cooling operation • reduction of the heating and cooling capacity • freezing of the outside water piping during winter. The thickness of the sealing materials must be at least 13 mm with λ= 0.039 W/mK in order to prevent freezing on the outside water piping.
  • Page 52: Electrical Connections

    ELECTRICAL CONNECTIONS WARNING A main switch or other means of disconnection, having a contact separation in all poles, must be incorporated in the fixed wiring in accordance with relevant local laws and regulations. Switch off the power supply before making any connections. Use only copper wires.
  • Page 53 5 / 7 / 9 kW 12 / 14 / 16 kW...
  • Page 54 ELECTRICAL CONNECTIONS Outdoor unit P_d: DHW pump (not supplied) Solar energy kit (not supplied) SV2: 2-way valve (not supplied) User interface SV1: 3-way valve for domestic hot water tank (not sup- plied) Room thermostat (not supplied) Domestic hot water tank Boiler (not supplied) Booster heater P_s: Solar pump (not supplied)
  • Page 55 Electronic control box 5 / 7 / 9 kW Main control board of hydraulic module 12 / 14 / 16 kW Main control board of hydraulic module PCB C (at back of the PCB B,only for 3 phase unit) The picture is for reference only...
  • Page 56 ELECTRICAL CONNECTIONS 1-phase 12~16kW High voltage wire hole 3-phase 12~16kW Low voltage wire hole High voltage wire hole Compressor connection port W Drainage pipe hole Low voltage wire hole Low voltage wire hole(backup) Low voltage wire hole(backup) Water inlet Water outlet 1-phase 5/7/9 kW High voltage wire hole Low voltage wire hole...
  • Page 57 Precautions on wiring of power supply • Use a round crimp-style terminal for connection to the power supply terminal board. In case it cannot be used due to unavoidable reasons, be sure to observe the following instructions. • Do not connect different gauge wires to the same power supply terminal. (Loose connections may cause overheating.) •...
  • Page 58 ELECTRICAL CONNECTIONS Connection of the backup heater power supply Only for models that contain backup heater. Power circuit and cable requirements CAUTION Be sure to use a dedicated power circuit for the backup heater. Never use a power circuit shared by another appliance. Use the same dedicated power supply for the unit, backup heater and booster heater (domestic hot water tank).
  • Page 59 Connection terminal block Unit 5 / 7 / 9 kW Unit 12 / 14 / 16 kW Solar input / Pump_S DHW electric back heating Additional heat source SV3 (3-way zone 2) Pump_O SV1 (3-way) Feedback switch signal input Remote shut down External backup heater kit Pump_C / Pump_D Defrosting prompt signal...
  • Page 60 ELECTRICAL CONNECTIONS Procedure DHW - Tank booster heater • Connect the cable to the appropriate terminals as shown in the picture. • Fix the cable with cable ties to the cable tie mountings to ensure stress relief. Remote shut down: TBH tank boost heater Voltage 220-240VAC...
  • Page 61 Outside circulation pump P_o Mix pump P_c Voltage 220-240VAC Maximum running current(A) Wiring size(mm 0.75 Control port signal type Type 2 2-way valve SV2 Voltage 220-240VAC Maximum running current(A) Wiring size(mm 0.75 Control port signal type Type 2 Voltage 220-240VAC Maximum running current(A) Defrosting prompt signal Wiring size(mm...
  • Page 62 ELECTRICAL CONNECTIONS Backup heater kit Solar kit optional Additional heat source Voltage 220-240VAC Maximum running current(A) Wiring size(mm 0.75 Voltage 220-240VAC NOTE Maximum running current(A) For 5/7/9 kW unit, the terminal number is 25 and 26 Wiring size(mm 0.75 Control port signal type Type 2 Voltage 220-240VAC...
  • Page 63 SMART GRID management - Photovoltaic Unit works normally Unit is turned off. Unit works normally Photovoltaic signal Smart grid Unit works normally Unit is turned off. Forced unit in DHW, even if it was off, with temperature ON o OFF increased to 70 °C...
  • Page 64 ELECTRICAL CONNECTIONS User interface COMMUNICATION NOTE Use shielded wire and earth the wire. This equipment supports MODBUS RTU communication protocol. - See ATTACHMENTS Wire type 5 wire shielded cable Wire section(mm 0.75~1.25 Maximum wire length(m) Input voltage (A/B) 13.5VAC Installation Do not install the unit in a place with much oil, steam, sulfide gas.
  • Page 65 Back cover installation 1) Use straight head screwdriver to insert in the buckling position in the bottom of wired controller, and spin the screwdriver to take down the back cover. (Pay attention to spinning direction, otherwise will damage the back cover!) 2) Use three M4X20 screws to directly install the back cover on the wall.
  • Page 66 ELECTRICAL CONNECTIONS Avoid the water enter into the wired remote controller, use trap and putty to seal the connectors of wires during wiring installation. Wiring Wall hole and wiring hole hole Diameter:ø8 --ø10 Putty Putty Putty Trap Trap Trap Front cover installation After adjusting the front cover and then buckle the front cover;...
  • Page 67 Room thermostat - Not supplied There are three methods for connecting the thermostat cable and it depends on the application. Method A RT can control heating and cooling individually, (4-pipe system) User interface setting: THERMOSTAT and ROOM MODE SETTING to YES: A.1 When unit detect voltage is 230VAC between C and N ,the unit operates in the cooling mode A.2 When unit detect voltage is 230VAC between H and N, the unit operates in the heating mode.
  • Page 68 ELECTRICAL CONNECTIONS Connection port Voltage 220-240VAC Maximum running current(A) Wiring size(mm 0.75 There are two optional connect method depend on the room thermostat type. Room thermostat type 1 (RT1): “POWER IN” provide the working voltage to the RT, doesn’t provide the voltage to the RT connector directly. Port “14 L1”...
  • Page 69: Start-Up And Configuration

    10 START-UP AND CONFIGURATION The unit should be configured by the installer to match the installation environment (outdoor climate, installed options, etc.) and user expertise. CAUTION It is important that all information in this chapter is read sequentially by the installer and that the system is configured as applicable. Climate related curves Description of terms The Climate related curves can be selected in the user...
  • Page 70 10 START-UP AND CONFIGURATION Temperature curves for HEATING mode and ECO heating mode Outdoor Temperatures T4 Application Curve number Low temperature High temperature HEATING mode Low temperature curves HEATING mode High temperature curves...
  • Page 71 Temperature curves for Cooling mode Outdoor Temperatures T4 Application Curve -5~ 14 15~ 21 22~ 29 30~ 46 Low temperature High temperature COOLING mode Low temperature curves COOLING mode High temperature curves...
  • Page 72 10 START-UP AND CONFIGURATION DIP switch settings overview - Function setting DIP switch 13 is located on the hydraulic module main control board and allows configuration of additional heating source thermistor installation, the second inner backup heater installation, etc. WARNING Switch off the power supply before opening the switch box service panel and making any changes to the DIP switch settings.
  • Page 73 Maximum operating current setting DIP switch is located on the main board. If the user configuration load is small, please select the dial code type according to the actual load. This function is only for single-phase models (Three phase model this function reservation) WARNING Switch off the power supply before opening the switch box service panel and making any changes to the DIP switch settings.
  • Page 74 10 START-UP AND CONFIGURATION • Ground wiring: Make sure that the ground wires have been connected properly and that the ground terminals are tightened. • Internal wiring: Visually check the switch box for loose connections or damaged electrical components. • Mounting:...
  • Page 75 12/14/16kW - Available external static pressure VS flowrate DANGER If it's necessary to check the running status of the pump when unit power on. Please do not touch the internal electronic control box components to avoid electric shock. 1) Pump LED diagnosis and solutions The pump has an LED operating status display.
  • Page 76 10 START-UP AND CONFIGURATION The unit shall be configured by the installer to match the installation environment (outdoor climate, installed options, etc.) and user demand. A number of field settings are available. These settings are accessible and programmable through “FOR SERVICEMAN” in user interface.
  • Page 77 dT5_ON is the temperature difference for starting the heat DHW mode pump, the picture below illustrates the dT5_ON function. About DHW mode ACS (DWH): domestic hot water DHW MODE SETTING typically consists of the following: • DHW MODE: enable or disable the DHW mode •...
  • Page 78 10 START-UP AND CONFIGURATION T_INTERVAL_DHW is the start time interval of the NOTE compressor in DHW mode. The booster heater and backup heater can’t operate When the compressor stops running, the next time the simultaneously, if the booster heater has been on, the compressor turns on it should be T_INTERVAL_DHW plus backup heater will be off.
  • Page 79 The suggested value of t_DHWHP_MAX NOTE If booster heater is not available (see chapter Start-up and configuration - Other heating source), please disable Unit volume of tank /L t_DHWHP_MAX min (kW) DISINFECT, because the temperature of water from heat pump is not high enough, and the unit will stay in Disinfect mode for a long time, which will effect space heating.
  • Page 80 10 START-UP AND CONFIGURATION 18°C, if climate-related curve function (corresponds to When DISINFECT is ON, the DHW pump will operate when “weather temperature set” in the user interface) is enabled, the the unit is in disinfect mode and T5≥T5S_DI-2. curve selected is high temperature curve. Pump run time is PUMP RUNNING TIME+5min.
  • Page 81 heat mode. Heating mode The unit will not work if the ambient temperature is higher. T4HMIN is the minimum ambient operating temperature for heat mode. About Heating mode HEAT MODE SETTING typically consists of the following: The unit will turn off if the ambient temperature is lower. •...
  • Page 82 10 START-UP AND CONFIGURATION Auto mode Temperature type setting The TEMP. TYPE SETTING is used for selecting whether the About Auto mode water flow temperature or room temperature(detected by the Controlling AUTO mode typically consists of the following: temperature sensor attached in the user interface) is used to T4AUTOCMIN:setting the minimum operating ambient control the ON/OFF of the heat pump.
  • Page 83 If room thermostat is available, select YES and press OK. In MODE SETTING, if YES is selected, the mode setting and the on/off function cannot be performed from the user interface. The timer function is unavailable; the operation mode, and the on/off function is decided by the room thermostat.
  • Page 84 10 START-UP AND CONFIGURATION dT1_IBH_ON is the temperature difference between T1S and Other heating source T1 for starting the backup heater. Only when at the T1<T1S-dT1_IBH_ON can the backup The OTHER HEATING SOURCE is used to set whether the heater turn on. When a second backup heater is installed, if backup heater, and additional heating sources like a boiler or the temperature difference between T1S and T1 is larger than solar energy kit is available.
  • Page 85 If solar energy kit is installed, please select YES at “7.3 NOTE SOLAR ENERGY”, then the solar pump will operate when the If YES is selected in HEAT MODE ,the installation of solar energy kit operating for domestic hot water heating, and additional heating source should follow on the chapter the heat pump will stop operating for domestic hot water Typical applications - 5a or 5b.
  • Page 86 10 START-UP AND CONFIGURATION Use UP DOWN to scroll and set the phone number. Test run The maximum length of the phone number is 13 digits, if the length of phone number is short than 12, please input *, as TEST RUN is used to check correct operation of the valves, shown below: air purge, circulation pump operation, cooling, heating and...
  • Page 87 Use UP DOWN to scroll to the components you want to check and press ON/OFF. For example, when 3-WAY VALVE is selected and ON/OFF is pressed, if the 3-way valve is open/ close, then the operation of 3-way valve is normal, and so are other components.
  • Page 88 10 START-UP AND CONFIGURATION During test run, all buttons except OK are invalid. If you want to turn off the test run, please press OK. For example ,when the unit is in air purge mode, after you press OK, the page will displayed as follows: During air purge, the 3-way valve will open, and the 2-way valve will close.
  • Page 89 When the cursor is on T1S, dT1SH or t_fristFH, use LEFT Use UP DOWN to scroll the cursor to YES and press OK, the RIGHT and UP DOWN to scroll and adjust the parameter. preheating for floor will turn off. T1S is the target outlet water temperature in preheating for Before floor heating, if large a amount of water remains on the floor mode.
  • Page 90 10 START-UP AND CONFIGURATION If this function is disabled, when power returns after a power supply failure, the unit won’t auto restart. During floor drying, all the buttons except OK are invalid. When the heat pump malfunctions, the floor drying mode will turn off when the backup heater and additional heating source is unavailable.
  • Page 91 Test run and final check The installer is obliged to verify correct operation of unit after installation. Final check Before switching on the unit, read following recommendations: • When the complete installation and all necessary settings have been carried out, close all front panels of the unit and refit the unit cover.
  • Page 92 10 START-UP AND CONFIGURATION Parameters relating to functions reserved for technicians. setting Code State Default unit interval DHW MODE Enable or disable the DHW mode:0=NON,1=YES DISINFECT Enable or disable the disinfect mode:0=NON,1=YES DHW PRIORITY Enable or disable the DHW priority mode:0=NON,1=YES DHW PUMP Enable or disable the DHW pump mode:0=NON,1=YES DHW PRIORITY TIME...
  • Page 93 setting Code State Default unit interval The ambient temperature 1 of climate related curves for 2.10 T4C1 ℃ cooling mode. The ambient temperature 1 of climate related curves for 2.11 T4C2 ℃ cooling mode. The type of zone1 end for cooling mode:0=FCU(fan coil 2.12 ZONE1 C-EMISSION unit),1=RAD.(radiator),2=FLH(floor heating)
  • Page 94 10 START-UP AND CONFIGURATION setting Code State Default unit interval The temperature difference betw een T1S and T1 for dT1_IBH_ON ℃ starting the backup heater. The time that the compressor has run before the first t_IBH_DELAY backup heater turns on T4_IBH_ON The ambient temperature for starting the backup heater ℃...
  • Page 95: Service Information

    11 SERVICE INFORMATION DANGER Risk of fire / flammable materials 1) Checks to the area Prior to beginning work on systems containing flammable refrigerants, safety checks are necessary to ensure that the risk of ignition is minmised. For repair to the refrigerating system, the following precautions shall be complied with prior to conducting work on the system.
  • Page 96 11 SERVICE INFORMATION Initial safety checks shall include: • That capacitors are discharged: this shall be done in a safe manner to avoid possibility of sparking; • That there no live electrical components and wiring are exposed while charging, recovering or purging the system; •...
  • Page 97 14) Removal and evacuation When breaking into the refrigerant circuit to make repairs of for any other purpose conventional procedures shall be used, However, it is important that best practice is followed since flammability is a consideration. The following procedure shall be •...
  • Page 98 11 SERVICE INFORMATION 18) Labelling Equipment shall be labelled stating that it has been de-commissioned and emptied of refrigerant. The label shall be dated and signed. Ensure that there are labels on the equipment stating the equipment contains flammable refrigerant. 19) Recovery •...
  • Page 99: Maintenance - Service

    Check that the backup heater insulation cover is fastened be carried out at regular intervals. tightly around the backup heater vessel. This maintenance has to be carried out by your local Clivet • Domestic hot water tank pressure relief valve (field technician.
  • Page 100 12 MAINTENANCE Replacement of safety valve - Only for 12/14/16kw unit Safety valve warranty period is 24 months. Under the specified conditions, if flexible sealing parts is used, the safety valve life expectancy is 24 to 36 months, if metal or PIFE sealing components is used, the average life expectancy is 36 to 48 months.
  • Page 101: Trouble Shooting

    13 TROUBLE SHOOTING This section provides useful information for diagnosing and correcting certain troubles which may occur in the unit. This troubleshooting and related corrective actions may only be carried out by your local technician. General guidelines Before starting the troubleshooting procedure, carry out a thorough visual inspection of the unit and look for obvious defects such as loose connections or defective wiring.
  • Page 102 13 TROUBLE SHOOTING The unit is turned on but the compressor is not starting (space heating or domestic water heating) POSSIBLE CAUSES CORRECTIVE ACTION In case of low water temperature, the system utilizes the backup heater to reach the minimum water temperature first (12°C).
  • Page 103 Space heating capacity shortage at low outdoor temperatures Check that the "OTHER HEATING SOURCE/ BACKUP HEATER"is enabled, see chapter 9 Start-up and configuration - OTHER HEATING SOURCE. Check whether or not the thermal protector of the backup heater has been activated (see chapter to Backup heater operation is not Electronic board layout - main control board to thermal protector of the backup heater for location of activated.
  • Page 104 13 TROUBLE SHOOTING Operation Parameter This menu is for installer or service engineer reviewing the operation parameter. • At home page, go to ''MENU''>''OPERATION PARAMETER''. • Press ''OK''. • There are five pages for the operating parameter as following. Use UP DOWN scroll. INFORMATION The power consumption parameter is preparatory.
  • Page 105 Error codes When a safety device is activated, an error code will be displayed on the user interface. A list of all errors and corrective actions can be found in the table below. Reset the safety by turning the unit OFF and back ON. In case this procedure for resetting the safety is not successful, contact your local dealer.
  • Page 106 13 TROUBLE SHOOTING ERROR MALFUNCTION OR FAILURE CAUSE AND CORRECTIVE ACTION CODE PROTECTION Check that all shut off valves of the water circuit are completely open. 1. Check if the water filter needs cleaning. 2. Refer to chapter WATER CONNECTIONS - Charging water 3.
  • Page 107 ERROR MALFUNCTION OR FAILURE CAUSE AND CORRECTIVE ACTION CODE PROTECTION 1. Whether there is power connected to the PCB and driven board. Check the PCB indicator light is on or off. If Light is off, reconnect the power supply wire. Communication error between inverter module PCB A and main 2.
  • Page 108 13 TROUBLE SHOOTING ERROR MALFUNCTION OR FAILURE CAUSE AND CORRECTIVE ACTION CODE PROTECTION The condenser refrigerant outlet The outside ambient temperature is too high(higher than 30°C, the unit still operate temperature is too high in heating heat mode. close the heat mode when the ambient temperature is higher than 30° mode for more than 10 minutes.
  • Page 109 ERROR MALFUNCTION OR PROTECTION FAILURE CAUSE AND CORRECTIVE ACTION CODE 1. The same reason to P1. 2. System is lack of refrigerant volume. Charge the refrigerant in right volume. High discharge temperature 3. TW_out temp sensor is loosen Reconnect it.. protection.
  • Page 110 13 TROUBLE SHOOTING ERROR MALFUNCTION OR FAILURE CAUSE AND CORRECTIVE ACTION CODE PROTECTION 1. Heat exchanger cover is not removed. Remove it. 2. Heat exchanger is dirty or something is block on the surface. Clean the heat High temperature protection of exchanger or remove the obstruction.
  • Page 111: General Technical Data

    14 GENERAL TECHNICAL DATA 1-phase 3-phase 1-phase 12\14\16 kW 12\14\16 kW 5\7\9 kW Refer to the Technical Data Nominal capacity Dimensions HxWxD 1414×1404×405mm 1414×1404×405mm 945×1210×402mm Weight (without backup heater) Net weight 158kg 172kg 92kg Gross weight 178kg 193kg 111kg Weight (backup heater have be intergrated in the unit) Net weight 163kg 177kg...
  • Page 112: Electrical Schema

    15 ELECTRICAL SCHEMA...
  • Page 114 15 ELECTRICAL SCHEMA...
  • Page 115: Refrigerant Cycle

    16 REFRIGERANT CYCLE Compressor Refrigerant inlet (liquid pipe) temp. sensor 4-Way Valve Refrigerant outlet (gas pipe) temp. sensor Gas-liquid separator Water outlet temp. sensor Air side heat exchanger Water Inlet temp. sensor Electronic expansion Valve Air purge valve Single-way electromagnetic valve Expansion vessel Liquid Tank Circulating pump...
  • Page 116: Electronic Board Layout

    17 ELECTRONIC BOARD LAYOUT Main control board of hydraulic module Input port for solar kits (CN5) Port for anti-freeze eletric heating tape (internal) (CN41) IC programming port (CN26) Output port for transformer (CN4) Output port for external heating source /Output for operation (CN25) Power supply port for the wired controller (CN36) Port for anti-freeze eletric heating tape (HEAT) /...
  • Page 117 PCB A - Inverter module 1-phase for 5/7/9kW units Compressor connection port U Reserved(CN302) Compressor connection port V Port for communication with PCB B(CN32) Compressor connection port W Input port L for rectifier bridge(CN501) Output port for +12V/5V(CN20) Input port N for rectifier bridge(CN502) Port for fan(CN19)
  • Page 118 17 LAYOUT SCHEDE ELETTRONICHE PCB B - Main control board 1-phase for 5/7/9kW units Output port N to PCB A(CN27) Port for pressure sensor(CN4) Output port N to hydro-box control board(CN3) Reserved(CN2) Port for ground wire(CN31) Port for communication with hydro-box control board (CN29) Port for IC programming(CN32) Reserved(CN30)
  • Page 119 PCB A - Inverter module 1-phase for 12/14/16kW units Input port P for IPM module(P) Compressor connection port V Input port for high pressure switch(CN9) Compressor connection port U Output port for +15V(CN6) Output port N for PFC module(N_1) Port for communication with PCB B(CN1) Output port P for PFC module(P_1) Reserved(CN2) Input port for PFC inductance L_1(L_1)
  • Page 120 17 LAYOUT SCHEDE ELETTRONICHE PCB B - Main control board 1-phase for 12/14/16kW units Port for low pressure switch and quick check(CN12) Port for SV6 valve(CN7) Port for suction temp.sensor(CN24) Port for 4-way valve(CN13) Port for pressure sensor(CN28) Port for compressor eletrical heating tape(CN14) Port for discharge temp.sensor(CN8) Port for chassis electrical heating tape(CN31)(Optional) Port for outdoor ambient temp.
  • Page 121 PCB B - Main control board 3-phase for 12/14/16kW units Power supply port for PCB B(CN250) Power supply port for hydro-box control board(CN61) Port for IC programming(CN301) Out port for PFC contactor coil(CN63) Port for pressure sensor(CN36) Out port for P_line contactor coil(CN64) Port for sunction temp.sensor(CN4) Port for 4-way valve(CN65) Port for discharge temp.sensor(CN8)
  • Page 122 17 LAYOUT SCHEDE ELETTRONICHE PCB A - Inverter module 3-phase for 12/14/16 kW units Output port for +15V(CN4) Port for communication with PCB B (CN1) Compressor connection port W Compressor connection port V Compressor connection port U Input port P for IPM module(P) Input port N for IPM module(N) Input port for high pressure switch (CN9) Power for switching power supply(CN2)
  • Page 123 Controls parts for backup heater 1-phase 12/14/16kW 3-phase 12/14/16kW Auto thermal protector Auto thermal protector Manu thermal protector Manu thermal protector Backup heater contactor KM4 Backup heater contactor KM4 Backup heater circuit breaker CB Backup heater circuit breaker CB Backup heater contactor KM1 Backup heater contactor KM1 Backup heater contactor KM2...
  • Page 124: Modbus Mapping Table

    18 MODBUS MAPPING TABLE MODBUS addressing The rotating coded switch S3(0-F) on the main control board of hydraulic module is used for set the modbus address. By default the units have this coded switch positioned=0, but this corresponds to the modbus address 16 , while the others positions corresponds the number: e.g.
  • Page 125 1 (PLC:40002) Setting the mode 1: Auto; 2: Cool; 3: Heat; Others: Invalid 2 (PLC:40003) Setting water temperature T1s Water temperature T1s is corresponding to the floor heating. 3 (PLC:40004) Setting air temperature Ts The room temperature range is between 17°C and 30°C, and is valid when there is Ta. 4 (PLC:40005) The water tank temperature range is between 40°C and 60°C.
  • Page 126 18 MODBUS MAPPING TABLE BIT15 Reserved BIT14 Reserved BIT13 Reserved BIT12 Reserved BIT11 Reserved BIT10 Reserved BIT9 Reserved BIT8 Solar energy signal input 128 (PLC:40129) Status BIT7 Room temperature controller cooling BIT6: Room temperature controller heating BIT5: Outdoor unit test mode mark BIT4: Remote On/Off (1: d8) BIT3:...
  • Page 127 BIT15 Supports backup heater (IBH) BIT14 IBH supports heating BIT13 IBH supports water heating BIT12 Supports AHS BIT11 AHS supports heating BIT10 AHS supports water heating BIT9 Supports solar energy module BIT8 Reserved PLC: Parameter setting 2 BIT7 Reserved BIT6: Reserved BIT5: Reserved...
  • Page 128 18 MODBUS MAPPING TABLE Longest duration of water heating by the heat pump, range: 10~600 min, default setting: 241 (PLC: 40242) t_DHWHP_max 120 min; Duration of limited water heating by the heat pump, range: 10~600 min, default setting: 242 (PLC: 40243) t_DHWHP_restrict 30 min;...
  • Page 129: Controller User Manual

    19 CONTROLLER USER MANUAL Meaning of icons Key lock The compressor is activated At the next scheduled action, the temperature will Pump active decrease The temperature not change Weekly schedule The temperature will decrease Time schedule The temperature will increase Outdoor temperature Fan coil Wi-Fi...
  • Page 130 Anti-freeze mode active Defrosting mode active Away / at home holiday Silent mode active ECO mode active active Fan coil Radiator Radiant panels Energy cost Free High Smart grid Energy source Photovoltaics From the network From the network Energy absorbed Average Average Peak...
  • Page 131 19 CONTROLLER USER MANUAL Home pages When you turn on the wired controller, the system will enter the language selection page, You can choose your preferred language, then press OK to enter the home pages. If you don't press OK in 60 seconds, the system will enter in the currently selected language. Depending on the system layout, the following home pages may be possible: •...
  • Page 132 Type 2 system diagram The system includes the floor heating and domestic hot water function. Type 2 home page appears 23,5°C= desired ambient temperature SERVICEMAN menu Temp type setting Temp. Water flow NO Ambient Temp. NOTE It is necessary to install the wall-mounted control unit in the floor heating room to make it possible to control ambient temperature. Type 3 system diagram The system provides floor heating and ambient heating for the fan coil unit.
  • Page 133 19 CONTROLLER USER MANUAL Type 4 system diagram The system includes the cooling, ambient cooling function for the fan coil unit and domestic hot water. There is a main page and an additional one. 13°C= desired water flow temperature zone 1 23°C= actual DHW tank temperature SERVICEMAN menu Ambient thermostat...
  • Page 134 Structure menu * Access by pwd is reserved to qualified personnel; The parameters changes may cause malfunctions.
  • Page 135 19 CONTROLLER USER MANUAL Lock - unlock keyboard On - Off If the UNLOCK icon is on the screen, the controller is locked. Use the UNIT INTERFACE. The following page appears It is possible to control the activation / deactivation of the unit via the interface if AMBIENT THERMOSTAT = NO.
  • Page 136 If TYPE TEMP = AMBIENT TEMP. , the following pages are displayed: Use the AMBIENT THERMOSTAT. Use the interface to activate / deactivate the unit for the DHS. Press RIGHT and DOWN on the home page, the black cursor 1 - AMBIENT THERMOSTAT = NO. appears: Press LEFT and UP on the home page, the black cursor appears.
  • Page 137 19 CONTROLLER USER MANUAL If the ambient operation mode is deactivated (OFF), the following pages are displayed: Adjusting the temperature Press LEFT and UP on the home page, the black cursor appears. If the cursor is on the temperature, use LEFT and RIGHT to select and use UP and DOWN to adjust the temperature.
  • Page 138 Ambient operating mode adjustment Via AMBIENT THERMOSTAT. Via INTERFACE. Go to MENU > OPERATION MODE. Go to MENU > OPERATION MODE - OK If you press any key, the following page is displayed: The following page is displayed: It is possible to select three modes: HEAT mode, COOL mode, AUTO mode.
  • Page 139 19 CONTROLLER USER MANUAL Use LEFT RIGHT, UP and DOWN to scroll. INFORMATION When the ambient operation mode is changed, DEFAULT Use UP and DOWN to adjust the time and temperature. TEMP. switches off automatically. When the cursor is as shown in the figure, press OK. It is possible to use the DEFAULT TEMP function in HEAT or Timer 1 is selected.
  • Page 140 To use the HEAT mode in zone 1, select LOW HOT MODE ECO mode ZONE 1 TEMP. To use the COOL mode in zone 1 select LOW COLD MODE ECO mode saves energy. ZONE 1 TEMP. MENU > PRESET TEMPERATURE > ECO MODE > If ON is selected, the following page is displayed: Press OK.
  • Page 141 19 CONTROLLER USER MANUAL INFORMATION SET. ECO MODE has two types of curves: the high temperature setting curve for heating the low temperature setting curve for heating If the high temperature for heating is set: it only has the high temperature setting curve for heating. If the low temperature for heating is set: it only has the low temperature setting curve for heating.
  • Page 142 INFORMATION INFORMATION If CURRENT STATUS is deactivated (OFF), the FAST DHW If CURRENT STATUS is deactivated (OFF), TANK HEATER function is not valid, while if it is active (ON) the FAST DHW cannot be activated. function is active. If the T5 tank sensor is in failure, the tank heater cannot work. The FAST DHW function is activated once.
  • Page 143 19 CONTROLLER USER MANUAL The setting is the following: Use LEFT RIGHT and UP DOWN to scroll and UP DOWN to adjust the time, mode and temperature. Move and press OK to select / deselect. 6 timers can be set. To cancel the TIMER, move the cursor and press OK.
  • Page 144 INFORMATION If the start and end times in a timer coincide, the timer is not valid. Weekly schedule If the timer function is on and the weekly schedule is off, the most recent setting is effective. If the WEEKLY PROGRAM. It is activated, the related icon appears on the home page.
  • Page 145 19 CONTROLLER USER MANUAL • TIMER or WEEKLY PROGRAM. they are not valid when ECO or COMFORT are activated. TIMER or WEEKLY PROGRAM. . they are activated when ECO or COMFORT are not in operation. • TIMER or WEEKLY PROGRAM. have the same priority. The function with the most recent setting is valid.
  • Page 146 Use ON-OFF to select active (ON) or disabled (OFF). Go to MENU > OPTIONS > HOLIDAY AWAY. If CURRENT STATUS is set to OFF, SILENT MODE is Press OK. invalid. The following page is displayed: When you select SILENCE LEVEL and press OK or RIGHT, the following page is displayed: Example: •...
  • Page 147 19 CONTROLLER USER MANUAL INFORMATION INFORMATION It is necessary to restore Holiday away or Holiday at home if • The remote control does not accept commands when the operating mode of the unit is changed. holiday away mode is active (ON). •...
  • Page 148 Child lock This function allows you to prevent children from using the unit incorrectly. It is possible to lock or unlock the setting of the modes and control temperature regulation using the CHILD LOCK function. Select MENU> CHILD LOCK. The following page is displayed: Enter your current password.
  • Page 149 19 CONTROLLER USER MANUAL Service information. The menu includes the following items: 1. SERVICE CALL 2. ERROR CODE 3. PARAMETERS 4. VIEW How to access the menu How to access the menu INFORMATION Select MENU> SERVICE INFORMATION. It is possible to record a maximum of 8 error codes Press OK The following page is displayed: The parameter function allows you to view the main...
  • Page 150 Operation Parameter This menu is reserved for the installer or the service technician who checks the operating parameters. Select MENU> OPERATING PARAMETERS Press OK. There are 6 pages relating to the operating parameters. Use UP DOWN to scroll. INFORMATION Entering the energy consumption parameter is optional. Parameters not activated in the system are marked with "--".
  • Page 151 19 CONTROLLER USER MANUAL Use LEFT RIGHT to move to YES. Press ''OK'' to select PA MODE. Select the corresponding PA Mode on the mobile device and continue with subsequent settings based on APP instructions. CAUTION After accessing PA Mode, if connection with the mobile phone has not been established, the Wifi icon flashes for 10 minutes, then disappears.
  • Page 152 Adding home equipment. WARNING 1. Choose the control unit model, then add the device Troubleshooting for networking failures. 2. Configure the control unit following APP instructions. • When connecting the product to the network, make sure that the phone is in close proximity to the product. •...
  • Page 153: Controller Navigation Menu

    20 CONTROLLER NAVIGATION MENU...
  • Page 155 EGALE APPRESENTANTE CLIVET S.P.A. - Via Camp Lonc, 25 - Z.I. VILLAPAIERA - 32030 FELTRE (BL) – ITALIA Cap. Soc. Eur 20.000.000 i.v. – C.F. e reg.Impr. BL n°.00708410253 – R.E.A. n°.66577 –P.I./ VAT :IT 00708410253 Tel. +39 0439 3131 - Fax +39 0439 313300 – Sito Web : www.clivet.it...
  • Page 156 SUSTAINABLE COMFORT AND THE WELL-BEING OF PEOPLE AND THE ENVIRONMENT www.clivet.com sales and assistance M0PB00011-00 - 07/04/2020 CLIVET SPA Via Camp Lonc 25, Z.I. Villapaiera 32032 Feltre (BL) - Italy Tel. +39 0439 3131 - Fax +39 0439 313300 info@clivet.it...

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