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P olycom Phone I nstallation
Guide
FEBRUARY 2020
Release 1
2925-001

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Summary of Contents for Mitel Polycom VVX Series

  • Page 1 P olycom Phone I nstallation Guide FEBRUARY 2020 Release 1 2925-001...
  • Page 2 ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
  • Page 3: Table Of Contents

    Table of Contents Contents REVISION HISTORY..................... 1 OVERVIEW ........................2 INSTALLATION ......................3 ADDITIONAL PROCEDURES ..................8 Restarting Phones ......................8 Factory default phones ....................10...
  • Page 4: Revision History

    REVISION HISTORY The following represents the revision history of this publication: REVISION DATE COMPLETED POINT OF CONTACT AFFECTED SECTIONS Mitel Technical Publications 12/17/19 | Mitel...
  • Page 5: Overview

    Polycom Phone Installation Guide OVERVIEW This document shows the steps to bring up a Polycom VVX Series Phone after the Phone Type is configured in Clearspan and the User and Device is configured in OpEasy. | Mitel...
  • Page 6: Installation

    Select TCP/IP Parameters The IP Address is displayed Press Select Determine IP Address of the VVX 400, 401, 410 & 411 Phones Press the Home button The Options page is displayed Select Settings The Settings menu is displayed | Mitel...
  • Page 7 Phone Configuration if DHCP Server Address is Available The Soft Key line will display QSetup The Factory Defaulted Phone will display on the Phone’s screen the Unregistered Phone Symbol Press the QSetup button The Quick Setup page is displayed. | Mitel...
  • Page 8 A Confirmation box is displayed Enter the Server Address ie. https://tb20xsp.cslab.mitel.com:443/clearspan Enter the OpEasy Device Access User Name in the Server User box, overwrite PlcmSplp Enter the OpEasy Device Access Password in the Server Password box, overwrite ●●●● Click Save | Mitel...
  • Page 9 Scroll to Server Address The Server Address box is Enabled Press Edit Enter the complete Provisioning Server Address ie. The Server Address box is Disabled https://tb20xsp.cslab.mitel.com:443/dms/clearspan Press OK Scroll to Server User The Server User box is Enabled | Mitel...
  • Page 10 Press Back Exit w/o Save Save Config Resume Setup Is displayed on the phone’s screen Save Config is hi-lighted Select Save Config The Phone will reboot Press Select After a few restarts the phone’s correct configuration will display | Mitel...
  • Page 11: Additional Procedures

    Restart VVX 400, 401, 410 & 411 Press the Home button The Options list is displayed Use the Navigation/Select Key The Settings menu is displayed to hi-light the Settings icon Press the Select button Scroll to Advanced The Password page is displayed | Mitel...
  • Page 12 Touch Advanced The Password page is displayed Enter the Admin Password The Advanced menu is displayed Touch Enter Touch Reboot Phone The Reboot Phone page is displayed with the question Are you sure? Touch Yes The Phone will reboot | Mitel...
  • Page 13: Factory Default Phones

    Are you sure? Press Yes The Phone will reboot Factory Default VVX 400, 401, 410 & 411 Press the Home button The Options list is displayed Use the Navigation/Select Key The Settings menu is displayed to hi-light the Settings icon | Mitel...
  • Page 14 The Administration Settings menu is displayed Touch Reset to Defaults The Reset to Defaults menu is displayed Touch Reset to Factory The Reset To Factory page is displayed with the question Are you sure? Touch Yes The Phone will reboot | Mitel...