Other; Toshiba Support; Before You Call - Toshiba PA3778U-1PRP dynadock V User Manual

Problem(s)
The dynadock™ is not
charging the USB device.
My real-time device (for
example, a Web camera,
microphone, or speakers)
does not operate properly
when connected to the
dynadock™.

Other

Problem(s)
My computer's display is
showing a blue error screen,
after I connected the
dynadock™ to my computer.

Toshiba Support

If you require additional help or are still having problems operating
the dynadock™, you may need to contact Toshiba for additional
technical assistance.

Before you call

Since some problems may be related to software or the operating
system, it is important that you investigate other sources of
assistance first.
Try the following, before contacting Toshiba:
❖
Review the user's manual and/or troubleshooting sections in
the documentation supplied with your software and/or
peripheral devices.
Troubleshooting and Support
Solution(s)
Make sure that the USB device is connected to the front
powered USB port.
Make sure the AC adaptor is firmly connected to the
dynadock™ and a live electrical outlet.
Some USB devices may not support this feature.
Due to USB bandwidth limitations, real-time devices (for
example, Web cameras, microphones, and speakers) may not
operate properly if more than two such devices are connected
™
to the dynadock at the same time.
Solution(s)
Make sure your Windows
the latest available Service Pack from Microsoft
computer BIOS (Basic Input/Output System) may also need to
be updated. Refer to the your computer manufacturer's Web
site for more information. Restart your computer after updating
the operating system and/or the BIOS, and try using the
dynadock™ again.
The blue error screen may be unrelated to the dynadock™.
Refer to the documentation that came with your computer and
your computer manufacturer's Web site for more information.
Toshiba Support
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operating system is updated with
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